Hurghada

Navendu Lad

Lovely resort. Good views of the bay and the reef. The beach is very nice with all facilities and the Extra Diving centre. A nice pathway of buoys guides to the coral walls along the shore, with a very gradual slope south to north. You have to make a little effort as you go towards the deeper side, but the slight current makes your return very easy and quick. You are overseen by Khaled and Ahmed on the beach. The restaurant staff is super nice. Be sure to meet Ramadan, he will treat you like a king and queen. Fresh bread on request. Nice rooms, good staff. In short - a very nice stay.

A

We have spent there a week. Lets start with positives: - lovely Staff, friendly kind, helpful and not asking for tips - reef is great - dugongs/manatees/sea cows are coming just in front of the hotel to have their breakfast and lunch :) - good drinks Negatives: - food is semi-poisonous :). I was struggling to eat anything which was not giving me the stomach pain. Really terrible food. We had experience with other hotel nearby and was ok, but this one, is just worse experience ever. if you come there for snorkeling, bring your canned food from europe! or be prepared for huge stomach problems. I tried to wash it out with alcohol - didnt helped. I was eating medical carbon like M&Ms before the food, after and between xD. - mosquitos. OMG they were entering out room through the walls which were as for the local standard, not sealed as you can imagine. - rooms are very used... but clean on the other hand

Frans Bohez

A four star review for TC Equinox Beach Resort and for the operational management of Three Corners Egypt, the Lambrecht family and GM Mr. Fouad Gamal with his Golden Team who are doing an exceptional good job! The location of the hotel is perfect, it offers a fantastic beach, view and house reef. Belgian hospitality is paramount, you feel it, you taste it! If some additional renovation works could be done to the existing infrastructure of this hotel, I would definitely give TC Equinox Beach Resort a 5 star review! The resort owner's investments will certainly make an improvement, keep up 👍🏾 My heart lays in Egypt and my soul has always unconditionally been with Three Corners company, for many years. Wherever Three Corners is, I feel at home, it is my home 🇪🇬❤️🇧🇪

Stephanie de Labouchere

We’re two friends who stayed one week at the Three Corners Equinox for an all-inclusive diving holiday — and honestly, it was just fabulous. Our room was super spacious, comfy, clean, and had everything we needed. Only downside: the Wi-Fi barely worked, so we ended up buying an eSIM. We also had a small mix-up with our airport pickup, but nothing major. The buffet always had plenty of choice, and while the food was generally decent, the local dishes were actually really good! But what really made the trip was the staff — they were absolutely amazing. So friendly, fun, and always ready to help with anything. They truly made our stay unforgettable. Despite the few small issues, we had such a great time and would totally recommend staying here!

Stefanie Kremsreiter

The food tastes really great and every evening there is another topic. The staff and service is very kind and helps in every situation. For snorkeling there a perfect opportunities. The animation team especially Bintu is very friendly and makes a wonderful job and let everybody have a great time at the hotel and the beach.

Ch F

Very nice hotel right by the sea. The rooms are clean, the staff is very friendly, and the food is good. At the end of June/beginning of July, the resort wasn't too crowded, which was very pleasant. Unfortunately, the entertainment program is a bit outdated, but everything else is excellent. A great feature for children is the access to a large water park.

Neda Mamuchevska

As you enter the hotel resort, you can always tell that it will be a please t experience, no matter how many days you are there. The rooms are cleaned and tidied up every day, with two big glass bottles filled with new water once emptied. The sea is filled with countless different varieties of fish and corals. Here and there you will maybe see an octopus, stingray, a turtle and an underwater snake. The animation team constructed new shows every day, filled with dances, music and choreographies. The food and drinks were amazing, at every step you could find a bar. Overall, a great experience for me, and I think everyone who goes in the hotel.

Mariane Michael

First time in Jaz Makadina and it won’t be the last! The hotel is amazing facility so clean , great food , great animation team , the pools are so clean the rooms as so spacious and luxurious! But the most important is the team then the team! The restaurant staff from the Executive Chef Nageh to the cleaners in this hotel are all super! Have never seen such a wonderful team! Also what really makes my heart happy that the staff eats during their lunches in the buffet with us! That makes me feels that good humans and kind hearts are running this place! No wonder why it’s so great!

Lisa M

Lovely hotel right on the beach. staff friendly food good Animation have to say they have made our holiday there is plenty for activities to join in on if you want to evening entertainment is good again the team try get everyone involved they are a really good team well done to you all. The street festival was really good seeing all hotels take part. Enjoyable Holliday and will be back again

K D

Best hotel in Hurghada. The staff from Entertainment to waiters to housekeeping, they can’t do enough for you. We had to Visit the Dr also for our son and treatment was so professional and quick, so thank you again. The food is unreal, head chef pays attention to his guests. The hotel is beautiful, the gardens are absolutely stunning. Great hotel for children and couples. Stay here you will not regret it!!! We don’t go the same place twice for holiday but will 100% come back here!!

LeoS SK

This hotel is far from being a 5-star resort – I would rate it as 3 stars, or 4 low-quality stars at most. The entire hotel is under construction, and we had to cross unsafe areas with construction materials scattered on the ground just to get to our room, which could be dangerous especially for children. Our room was big enough for three people but not very clean, with visible damage especially in the bathroom. The food was extremely repetitive – mostly two types of chicken and a few beef dishes. Shrimps were served only twice in 15 days, and you had to queue more than 5 minutes just to get 3 pieces per person. Another very uncomfortable issue: almost every staff member constantly tried to sell something, offer paid services, or even ask to change their coins for paper money. It felt like we were approached every few minutes, making it hard to relax. The pool was fine, but the bar next to it had a strong, unpleasant smell. The only really good part was the animation team, who were fun, energetic, and made the stay more enjoyable. Overall, I wouldn’t recommend this hotel unless your main goal is to enjoy the shows and activities by the animation team. Everything else needs serious improvement.

Makarios Gherbas

I had a wonderful stay at this hotel! The rooms were very clean and well-maintained, with stunning views that made every morning special. The pools were a great place to relax, and the staff were incredibly friendly and helpful throughout my visit. The food was also excellent — fresh, delicious, and with a good variety that changed each day, which kept every meal interesting. Highly recommended for a comfortable and enjoyable stay!

Migu Te

Amazing Stay in Egypt! We had a fantastic stay at this hotel! The rooms were spacious, spotlessly clean, and were regularly serviced every day. One of the best parts was that we didn't experience any food poisoning, which can sometimes be a concern when traveling. While the food options weren't overly extensive, we certainly didn't go hungry and found something to enjoy at every meal. Another highlight was the cleanliness throughout the hotel, no insects or mosquito bites during our stay, which was a huge relief. The staff were incredibly welcoming and always ready to help, Overall, a great experience, and we'd definitely recommend it to anyone visiting Egypt!

Maliha Miah

Amazing 2nd family holiday here. Rooms are clean staff are very attentive. Food is good, the international a la carte was my favourite. Bar staff, housekeeping and reception staff are excellent. The best part of the hotel is the amazing animation team. My daughter is 4 and everyone in the team made it an amazing experience from kids club to kids mini disco. Adam is an amazing choreography his afro beats dancing is certainly very entertaining. Thanks to Angie and Erika for the mjni disco and kids club. A special thanks to Salsabeel who made extra effort especially with my 6 month old. I was shocked that she had only just joined yet was absolutely amazing. She always had a smile kn her face and played with both my kids. They loved her. If you are looking for a fun filled relaxing time come to royal Lagoons.

Darren Hull

What a great hotel! I read the reviews on trip advisor and was massively apprehensive but when we arrived it must have been a completely different hotel. The staff were amazing, the food was delicious, the area was well maintained and beautiful. The staff are a credit to the place. The gardens were outstanding! Yes the hotel rooms could be a little tidier with the finish, but theyre no different to what you get in any Spanish resort. The place was friendly, well run and a great home.fpr two weeks. Food is the usual all inclusive type food but was all delicious. They served steaks, wonderful different types of beef, fresh pastas, pizzas made to order, Shawarma. Honestly could not fault the food. Clearly the "sausages" people complained about were hot dog type, but its a Muslim country were they don't eat pork, what do you expect. I could not fault this resort at all, we had a wonderful two weeks there. We were a family of five, travelling with another family of six. We had three teenage girls and four teenage boys and they were well looked after by all staff. Security made sure we felt secure. Staff made sure we were well catered for, as they did with everyone. I would recommend this place in a heartbeat. Just a short walk out the back is a great little promenade with shops, restaurants etc

Erjon Grori

Not what I Expected I stayed at El Karma Beach Resort & Aqua Park recently and, based on my experience, I was extremely disappointed with nearly every aspect of the stay. Front Desk & Management In my opinion, the front desk staff seemed overwhelmed and unresponsive. I personally felt that the overall management lacked professionalism, and when I raised issues, they didn’t appear to take them seriously. I also felt that the hospitality level didn’t match the high pricing, which was frustrating. While the photos online reflect the surroundings, the actual service quality during my stay didn’t live up to expectations. Rooms The room I stayed in was below standard in terms of cleanliness and maintenance. The air conditioner didn’t function properly, the safe in the room was unusable, and overall, the room felt outdated. The towels and bedsheets appeared worn, and I wasn’t confident in their cleanliness. Food Personally, I found the food quality to be poor — often cold, repetitive, and lacking in flavor. Hygiene in the dining area seemed below what I would expect, and the dining space felt overcrowded and not well-maintained during my visit. Service The overall service during my stay left a lot to be desired. It didn’t feel welcoming or guest-focused, and I felt like support was difficult to reach when needed. Unfortunately, this hotel experience was far from what I had hoped for. I wouldn’t personally choose to return or recommend it to others based on my stay.This review reflects my personal experience and opinion only.

Dennis

It was the best. I've been to Egypt before. My mom says there's sharks surrounded now. Because guess what? I WAS TOTALLY KAZOOM! IF YOU DON'T BELIEVE ME THEN CHECK THIS: When I came back my room I saw.... A TOWEL THAT HAS TURNED INTO A DUCK??? WHAT??? I TOTALLY GAVE THIS A 5 STAR IMMEDIATELY. Thankfully I visited El Karma.

Michael Mulvany

The hotel is nice and all but the bar staff are friendly. Trip is supposed to be all inclusive for beer, but they serve beer in 100ml coffee cups that are half foam.and luke warm. I was in a group of 7 and a bar man we nick name d "sloppy" gave out when I ordered 4 beers. He then continued to give out in Arabic to the other staff. In short this hotel is good for everything if you are happy to not drink beer at all. If you do drink, avoid sloppy the bar man at all costs.

Aldona Rakus

The worse ever holiday on my life, room not cleaned, we need to ask for toilet paper and shower gel to fill up (even after cleaning the room) if I can said they clean them. Food horrible, pasta without sauce, long queue for fries. Not enough sun beds, need to “reserved” evening before if you want to lie down. Witamin bar- staff lovely but of course extra pay. Zero entertainment in this hotel, very disappointed, highly not recommended.

Luceneia Mendes

I recently stayed at El Karma Aqua Beach Resort in Hurghada for seven days to celebrate my birthday with three friends. Upon arrival, we were welcomed warmly by tour guide called Mohammed, who was extremely helpful with our luggage, check-in process, and ensuring we could get some food after our journey. The resort itself looked beautiful, and our rooms had a lovely view of the pool and palm trees. However, our experience was a mix of highs and lows. The weather was quite windy and cold for the first few days, but we still tried to make the most of the pools and resort facilities—only to find out that most of the pools were freezing. There was just one heated pool, which was always overcrowded, making it difficult to enjoy. The biggest letdown was the food and drinks for an all-inclusive resort, the variety was extremely limited, and snacks outside of restaurant hours were restricted to just burgers and fries. Even worse, the quality was poor. The man preparing the snacks would sometimes serve undercooked burgers and fries, and they were often cold. On top of that, he was incredibly rude, throwing food onto plates rather than serving it properly, which made the experience even more uncomfortable. When we visited the Italian restaurant, we were surprised to learn that drinks and à la carte menu options came with an extra charge—something we found unreasonable, given that we had already paid for all-inclusive service. Room service was practically nonexistent, and the overall service from staff left much to be desired. When we raised concerns, we often felt ignored, as if we were talking to a wall. The staff seemed uninterested in helping, and some were outright rude. One particular experience stood out at the spaghetti station, where the cook had a bad attitude and seemed unwilling to serve guests properly. To make matters worse, the food quality was poor, and it made us feel unwell during our stay. There weren’t many options available, and what was there was far from appetizing. Transportation around the area was also inconvenient, making it difficult to explore outside the resort. While the resort itself isn’t terrible, it definitely needs major improvements—especially in food quality, service, and staff hospitality. Thankfully, towards the end of our trip, we discovered El Gouna, which was an absolute gem. This beautiful area had an amazing selection of restaurants—perfect for anyone who might be tired of resort food. The dining options were far superior, and the atmosphere was lively and enjoyable. The Marina in Hurghada city also stunning, making it a great place to walk around and take in the views. I only wish we had known about it sooner, as it was one of the highlights of our trip. Would I return? Probably not. Until they improve their customer service and overall experience, I wouldn’t recommend this resort to others looking for a relaxing and enjoyable holiday. I only gave it two stars for the views and spacious room but overall not a nice stay !

Martin Kostov

We had such a great time at the hotel! Right from the start, the staff were super friendly and made us feel really welcome. The hotel is gorgeous with clean, spacious areas and an amazing private beach. We got an awesome surprise—a free upgrade to a suite! The suite was really roomy and comfy, plus the balcony had great views, which made our stay even better. The food was tasty and there was lots to choose from. The pool was perfect for chilling out after a day of exploring. There were plenty of fun activities and the vibe was relaxed but lively. Overall, the service was spot on and we loved every minute. Definitely planning to come back soon!

Amar Saeed

Review for Titanic Beach Hotel I strongly advise everyone to avoid this hotel. My experience here was absolutely terrible from start to finish. The food was of extremely poor quality, tasteless, and unsafe — it caused severe stomach pain for both us and our children. The reception staff were shockingly unprofessional, especially a receptionist named Verna, whose attitude was rude, disrespectful, and completely unacceptable. The rooms were in bad condition, with uncomfortable beds and terrible mattresses. The swimming pool was dirty, unhygienic, and clearly not maintained. The staff overall were unhelpful, unfriendly, and showed no interest in assisting guests. Even the hotel manager’s behavior was unprofessional and unwelcoming. I paid a large amount of money expecting quality service, but instead, I got disappointment, illness, and stress. There is no value for the money, and the hotel completely fails to deliver even basic standards. This was the worst hotel experience I have ever had, and I will never come back. Do yourself a favor and stay far away from this place.

Alise Aboltina

I liked the hotel, we had a family vacation there, a very diverse program, lots of shows and water activities. My daughter especially liked the kids club and the girls who work there, all evening she said that Josi and Milana are very funny and cool. And she was also happy when Milana drew her favorite character for her. All the staff is very welcoming and friendly. The only reason I don't give 5 stars is that after one dinner my stomach hurt, maybe something wasn't very fresh..., but it didn't spoil our vacation

Salma Khaled

It was 2 days in hurghada and they were pretty good I'll start my review with the food it was actually tasty but as a Muslim, beef was such a great problem. whenever I went to a hotel that tourists from Europe came in they eat some foods that I can't eat such as pork. if they would put a sign and say "halal meat" or smth that will be so good. The cucumbers tasted like zucchini and no enough options for proteins plus we all know that breakfast starts and ends at a certain times they would be late for organizing i once came at 6:00 not a single second early nor late they said they still need time (half an hour) and they would pull out the plates from the counters before 15 min early!! You might think it's not a big deal but for such a resort that would be rated as a 5 star they would definitely focus on these little details the service wasn't great the garcons treated us badly with some really bad eye manners and that yellow smile they put on their face whenever we ordered smth plus, our orders would come late or a wrong one. the cleaners of the bathroom should clean better and spray a good smell y would I like to smell an animal's poop inside? Also y was a fox inside the hotel!!?! The pools were not clean especially the fake beach I saw a cockroach inside and I was so disgusted. I was bare feet when I actually wanted to go for water slides and the marble doesn't give a nice decoration and it is too slippery I slipped on the ground 100 times!! The high and low tides had ruined my vacation and the stage wasn't fun and there were some scenes that children can't see like couples belly dancing! Or couples sitting on each other's lap? And what I was sad from is that who presented that was and Egyptian I felt so sad as an Egyptian that a guy from the same country wanted others to think Abt us smth bad, ik that most of the ppl were European but also some don't like their kids or them to see these things. The room's bathroom is too slippery and very small. The shower door covered the bathroom door (not efficient) No prayer rooms or prayer rugs to pray sadly or even the direction of the qibla but there are multiple bars and clubs totally great 😩 In conclusion, Absolute failure I don't everrrrr suggest or recommend coming to that hotel

MARIAN MIRAUTE

I have quite a list so we can start: Pros: 1. The location of the hotel and the facilities are very good. 2. The bridge that takes you 3 to 400m to the sea where a coral is located with an amazing subaquatic fauna... colorful fish, sting rays, large turtles, I presonally saw one large size turtle like the one I saw at the Hurgada Grand Aquarium. 3. The food is good with a large variety, but it laks a bit the taste. 4. Snaks and drinks were widely available all day in all locations, hotel, pool, beach. 5. Child friendly with lots of activityes, mini disco every evening, swiming pools and slides for kids and adults. Cons: 1. The room we received had very old beed sheets but were clean and we are not very pikey people. 2. The cleaing services of the rooms could have been better. 3. The staff is almost, as I say almost begging for typs all the time, at some moments you can get a bit upset with that. 4. The aircon of the room (depends what room you receive) worked for 15 min after it went to error and only the blower was working, wich I might add that even on low was quite annoying. 5. The swiming pool and beach program end at 18.00 wich is to say the least dissapointing ! Overall we were happy with our stay there, but I would not go for a second time !

Sofija Neskovic

I stayed at Long Beach Resort Hurghada for one night after my flight was canceled and the airline arranged the stay. We were placed in one of the older villa rooms on the first floor. It was clean and decent, but clearly about 20 years old, you can definitely feel the age. The room was under a concrete roof and just couldn’t cool down during the day, which made it a bit uncomfortable. The beach is definitely long, as the name promises, but not particularly impressive. I’ve seen much nicer beaches at cheaper or similarly priced hotels in Hurghada. The main restaurant was very loud, but I was pleasantly surprised by the food. There was a good variety and everything I tried was tasty breakfast, lunch, and dinner. The main pool is huge, with multiple depths and plenty of loungers in both sun and shade, which was great. However, the pool bar only serves water in tiny glasses, not bottles, so you have to keep going back for refills. On the bright side, some of the renovated areas of the resort do look nice. The staff were friendly and helpful, and there are lots of small bars and chill-out areas around the resort, which gives it a lively feel. That said, based on this short stay, I personally wouldn’t choose this hotel for a vacation, there are better options in the same price range in Hurghada.

Lauren Jade

I’m currently here at long beach resort, and can honestly say it’s one of the best holidays we’ve ever been on. The staff are amazing and will do anything for you. I especially want to mention Nader at the Cascade bar, he is so friendly and polite and always has a smile on his face. The entertainment team are also great. My daughter loves the mocktails available.

Janice

Fantastic hotel. Lovely food and people. I have really enjoyed the experience and the exercise classes such as the morning stretches and Zumba. Good gym facilities also, both indoors and out. The staff have a warm, friendly, humorous personality. A clear 10/10 experience from me. Thanks guys.

Andreea Tilica

I stayed for 8 days at Long beach and I would say it’s definitely worth your money. The room was incredibly clean and it was cleaned everyday, the AC was also fantastic. The shuttle bus from the reception to the villas or restaurant was always around. Everyone is really, really nice and helpful. The food is nice and there is a variety of different restaurant that you can book via their app, I advise you book a few days in advance if you really want to secure a spot. The main restaurant is also nice and clean, but the food is absolutely the same everyday which can get really boring after 3 days. The pools are amazing, cleaned regularly and close to the bar/ beach. There’s different activities for adults as well as children to keep you entertained. Please buy whatever you need from the mall outside the hotel as the shops within really try to scam you; from swimming costumes to sweets or anything really. They wanted €5 for a pack of cigarettes when you can buy these for almost €2 outside. ( around 100LE). A SIM card was sold at €15, but for the same options you can get it outside for €5. Feel free to negociate with your tour guides as they also try to get as much money out of you as they can. We had a starting price of €900 which eventually was left at €310. THE WIFI DOES NOT WORK- we reported this many times, but nothing was done about it.

Dawid Mazur

Very nice stay in Hurghada. Comparing to other hotels with similar standards offered, this one was surprisingly good. The complex is very large and offers free shuttle bus service around it. Nice standard of rooms, good variety of food and nice service. The only minus is the beach area as it is quite shallow and there is reef graveyard so not a lot of fishes to see and to swim I recommend pools. Very grateful for bartender Nader Mohamed by the Breeze Restaurant he was great and very helpful. Will sure comeback to try again drinks by him.

Sayda Furstenberg

The Worst Experience Ever – A Total Disappointment After an amazing stay at Titanic Royal, we decided to visit Titanic Resort expecting a similar experience—but it turned out to be a huge mistake. What was meant to be a relaxing day out with family quickly became a nightmare due to the shockingly poor customer service at this resort. The behavior of the staff, particularly the Aqua Park supervisor, Mustafa, was unacceptable. His attitude was appalling—completely unfit for a customer-facing role. I’ve never encountered a staff member so comfortable arguing with guests, waving his hands dismissively, and telling us to go to reception if we weren’t happy. Even worse, he raised his voice at children—something that should never happen, especially in a family resort. The recreation manager was no better. He addressed us with his arms crossed, showing zero professionalism or basic courtesy, and offered no apology whatsoever for their behavior. This resort is an absolute disgrace. It’s clear they do not value their paying customers or understand what proper hospitality means. We also emailed General Manager to raise our concerns, but received an even more disappointing response that further proof of how little they care about guest feedback. I attached a picture of the response received from the General Manager for everyone to see how unprofessional they are and how much they don’t care about their customers. The email he shared very clearly shows how quick he wanted to close the case with many spelling mistakes that shouldn’t be made by a general manager and not a single apology for his staff appalling behavior. This shows that the lack of customer service is from top down. I strongly do not recommend this resort, especially for families with children. There are many better options in Egypt where true hospitality still exists and guests are treated with respect.

AHMED EID

stayed at the hotel from June 30 to July 2, and everything about the experience was truly outstanding. From the very first moment at the reception, the staff were welcoming, professional, and efficient. Check-in was fast, and I was quickly escorted to my room, which was exceptionally clean, spacious, and very comfortable. The food was a highlight of the stay – delicious, fresh, and incredibly varied. Every meal was a delightful challenge in choosing what to eat due to the wide range of tempting options. The aquapark was clean, fun, and enjoyable for both adults and kids, offering plenty of activities and well-maintained facilities. The bar and snack areas were also excellent, offering great service and variety. The beach was beautiful, with soft, clean sand and a relaxing atmosphere. The daily entertainment and evening shows were enjoyable and well-organized, adding an extra touch of fun to each day. Overall, it was a perfect stay from start to finish. Special thanks to Mr. Sherif, a truly kind and welcoming gentleman who made us feel at home from the very first moment. Thank you for your hospitality and warm smile – looking forward to returning next year

Nick Ryding

We are so glad we booked this hotel for our stay. Facilities are excellent, staff are amazing, so friendly and helpful. Little faults to make. There was one or two times there was rubbish around the outside of our room, food left out but once I informed staff they fixed that quickly. The area is still in lots of development but surrounding area is fairly good. Our daughter loved the kids swim area and we had some great excursions and even got to swim with dolphins. Would highly recommend this hotel. Side note: definitely worth tipping staff for much better level of service

Abul Hasnath

They may rate themselves as 4 star with the certification frame in the reception but I have nothing but 5 star reviews for them. Round the clock cleaning, plenty of swimming pools for all ages and desires. Thrilling water slides. 24 hour bar. All day burger van. Late breakfast and late dinners on offer if you miss the usual slots. Animation team are not only there for kid s and take you to the best of adult excursions. Constant throughout day shuttle bus to and from the beach, with their own private area of beach. I honestly could go on. Just my final opinion and thought, this is really set up as a family holiday but we went as a group of friends, and we were probably the only group with no kids with us, but there was plenty to do to not feel out of place. So recommend to everyone. Defo best hotel in terms of services and accommodating you personally, that I've ever experienced.

Amy Everson

Great hotel, lots of positives - Great AI cocktails selection - Lovely rooms - Pools clean - Staff friendly & helpful - Al a Carte restaurants fab, our favourite was U Cook, my teenagers!loved it 😀 - Medical staff great- my son spilt his eyebrow open and had to go to hospital for stitches. - you can book excursions from hotel lobby, great prices too. Only notes, the waterpark is a!little tired looking but it was always quiet and no more than a couple of people in queue which in July is nuts but awesome. Main buffet gets very busy on opening for dinner and we struggled a few times to get a table for 4 but there was always space outside otherwise. No drink service to tables during dinner either and queues always fir softdrinks - self service for buffet restaurant definitely recommended. I recommend this hotel for sure, great for families

Rebecca

First time coming to Egypt with my daughter. Decided to goto Jasmine Palace Hotel and it’s been a wonderful experience. Staff are friendly, animation team are amazing, everyone is professional and friendly. Lots of food variety and 8 pools including a baby pool and private beach. Rooms are clean spacious and cool with the A/C. Would recommend for everyone as this is a safe place and staff are so friendly. Place is clean and the garden staff are amazing for making everything clean and tidy.

Ben Berryman

We stayed here as our first time in Egypt in January, Wow what can I say! What a hotel. An abundance of pools, restaurants and bars. The room we had was immaculate, the staff were so nice and helpful and nice to us! I myself have mobility issues and use a wheelchair and the hotel complex was very accessible and the only slight issue were a few inclines but nothing that wasn’t manageable! Would definitely recommend coming here for a holiday if you just want to get away from it all!

Maria Carter

We stayed at Jasmine Palace Resort & Spa, and while we had a good time overall, we wouldn’t personally consider it a true 5-star experience when compared to other resorts in the same category. The food was genuinely fantastic – great variety, delicious options, and always fresh. We also really enjoyed the coffee, which was surprisingly good and a lovely way to start the day. However, the rooms are very outdated and could definitely use a refresh to match the luxury level the resort claims. Furniture, decor, and even some of the amenities felt worn and in need of modernizing. One thing that made us uncomfortable was the constant pressure from staff for tips especially from the staff that was cleaning our room. We understand tipping is part of the culture, but when it becomes too frequent or expected, it starts to take away from the relaxed experience. It made us feel a bit pressured rather than welcomed. That said, the resort still offers good value for the price, especially when it comes to food and location. Just don’t go in expecting the same standards you might find at other 5-star resorts.

MADAYO

A real favorite! Everything was perfect — the warm welcome, the pleasant setting, and top-notch service. I had truly wonderful moments, whether relaxing by the pool, enjoying meals at the restaurant, or just unwinding in my room. You can tell that every detail is thought out for the guests’ comfort. I’m leaving with great memories and a lot of gratitude. I definitely recommend this hotel!

Hatem Elhadad

I had a wonderful stay at the hotel. The facilities were excellent, the rooms were clean and comfortable, and the location was very convenient. I would like to give special thanks to the staff for their outstanding hospitality. Everyone was friendly, professional, and always ready to help. A special mention goes to Mr. Mohamed El kholy from the reception, he went above and beyond to ensure we had everything we needed. His kindness, attention to detail, and professionalism truly made our experience unforgettable. Thank you all for making our stay so enjoyable. I highly recommend this hotel and would definitely come back again!

Jovana Božović

Absolutely Amazing Stay at Desert Rose Resort! My family and I spent our vacation at Desert Rose in Hurghada and we were absolutely delighted with everything! From the moment we arrived, we were impressed by the warm welcome and the beautiful aesthetics of the hotel and its lobby. The food was incredible - so much variety, fresh, and delicious every single day. The staff were exceptionally hardworking, kind, and always ready to help with a smile. Special thanks to the waiters and bartenders who made us feel truly cared for. The entertainment and activities were top-notch, keeping both adults and children engaged and happy throughout the stay. Whether we were relaxing by the pool or enjoying the evening shows, there was never a dull moment. Big thanks to Ahmed and Mo! 👌🏽 Everything was spotless, well-maintained, and thoughtfully organized. We honestly couldn’t have asked for a better experience and we are already looking forward to coming back. Highly recommended for families or anyone looking for a joyful, stress-free vacation! 🌴

Omar Elanany

I visited this property last February, and it’s the most amazing place I’ve ever been to. Everything exceeded my expectations . The lifeguards on the jetty, at the pool, and in the aqua park were all incredibly friendly and professional, making us feel safe and welcome throughout our stay. The food quality was absolutely incredible, with a wide variety of delicious options available at every meal. I truly wish to come back again .

ioana dutescu

⭐️⭐️⭐️⭐️⭐️ | Perfect vacation at Desert Rose Resort We had a wonderful vacation at Desert Rose Resort. We stayed in a spacious villa, perfect for three couples – large living room, three bedrooms, each with its own private bathroom. The Ultra All Inclusive service was excellent. The staff was very friendly, the villa was cleaned daily, and the resort gardens were beautifully maintained. There are several restaurants on-site: Del Mar (seafood and a lovely view of the beach), a French restaurant, a Lebanese one, and a Mexican one. I really appreciated the beautiful interior design of the restaurants. The reception area was also very elegant and welcoming. I highly recommend this hotel for a relaxing and comfortable vacation.

Patrick “Patrick S”

After 13 years, we returned to this hotel and were pleasantly surprised. It has been beautifully renovated and looks even better than before. The hotel has clearly developed over the years and continues to do so — the Olympic pool is currently being renovated, which shows their commitment to constant improvement. The rooms are extremely luxurious, offering great comfort and modern design. We truly enjoyed our stay and look forward to coming back again!

Nariman El-Hadidi

Excellent service, delicious food and amazing accommodations! We were a big family of all ages - every single one of us enjoyed our stay. Night entertainment at the stage was spot on. One suggestion, is to have the activities or entertainment schedule more visible/ access-friendly for the elderly who are not app-friendly

Husseein Mohammed

I recently stayed at the Serenity Alma Heights Hotel and had an absolutely amazing experience! From the moment I arrived, I was impressed by the friendly and approachable staff. The service here is truly five-star; everyone is attentive, helpful, and always ready to assist with any request. The staff's ability to listen and solve problems made my stay even more enjoyable. They went above and beyond to ensure everything was perfect. The hotel is very family-friendly, and I felt completely safe with my kids there. I highly recommend this hotel to anyone looking for a wonderful and stress-free vacation. Everything was perfect, and I can't wait to return!

Zayba Altaf

Just came back from a week long stay here and I've been left SPEECHLESS!! The staff and animation team were just the best. Tiger: The most sweet and hype person ive ever met. Truly knows how to bring life to a party! Sami: The patience this man has to be able to have dealt with our family deserves a standing ovation 👏🫢😅. But all jokes aside, he was honestly really sweet and always interacted with us in the most respectful and cheerful way! Naty: Such a cool person to chill with! Definitely deserves recognition for his dance moves and is truly a jolly person ✨️ Mohammed: He is the most relaxed person ive ever come across. So sweet and is just such an open person! Ahmed: Ai Ai Ai!! Always knew how to lift up a crowd 🙌 Angel: Such a sweet personality and is really welcoming. DJ Zika: A really warm and humorous person! Put a smile on everyone's faces and really did have the best taste in music!! 🎶 Honestly really sad that my stay is over but hopefully I'll be able to come back real soon 💯!

Levente Vastag

A Truly Wonderful Stay at Serenity Fun City Resort & Serenity Alma Heights! Both Serenity Fun City Resort and Serenity Alma Heights offer an exceptional vacation experience. The resorts are beautifully maintained with stunning pools, comfortable rooms, and plenty of activities for all ages. The staff are incredibly friendly and attentive, always ready to make your stay perfect. The food is delicious with a great variety of options to satisfy every taste. Whether you want relaxation or fun-filled days, these resorts provide the perfect balance. Highly recommended for families and couples alike!

Rami Sharaf

Serenity Alma Heights consistently delivers an exceptional experience. Their staff exemplifies professionalism and genuine hospitality, making every guest feel truly welcome. The resort boasts an impressive array of activities for all ages, ensuring there’s never a dull moment. The dedicated kids’ programs are a highlight, keeping younger visitors happily engaged. The Aqua Park is a standout feature, offering thrilling fun for everyone with its diverse slides and water attractions. What truly impresses is the hotel’s unwavering commitment to quality, maintaining its high standards year after year. This consistency, combined with outstanding service and amenities, makes Serenity Fun City a highly recommended destination for a memorable family getaway. Super friendly staff from front desk, restaurants, house keeping to the higher management and GM.

Sanaa Mustafa Abdo

Very beautiful experience in Hurghada, I want to thank the animation team for the birthday part you did for one of my family member. The place is very beautiful, the beach is so quite clean and relaxing. The night show was perfectly beautiful.

Fannol Gashi

We had an amazing experience at this hotel and will definitely come again! The location is absolutely brilliant, with beautiful surroundings and the added bonus of a few small coral reef areas just off the beach, where we saw plenty of colorful fish – a real treat for nature lovers and kids alike. The staff are incredibly friendly and helpful, always doing their best to accommodate any request. You truly feel welcomed and cared for throughout your stay. The hotel is perfect for families with small children. One of the absolute highlights for our little ones was the evening entertainment program – every night there's something special: open-air cartoon screenings, dancing, music, and lots of fun activities that kept them happy and engaged. It created such a joyful atmosphere for families to relax and enjoy the evenings together. The food was also very good, with plenty of options and great taste across the board. Sure, like in any hotel, there are small things that could be improved – but nothing that took away from our wonderful experience. It's hard to please everyone 100%, but this place comes very close! A heartfelt thank you to the whole team – we'll definitely be back. 10 stars from us! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Amy Davis

We’ve just recently returned from a lovely two week stay in the Titanic Royal. When arriving the staff were very welcoming and showed us to modern, clean rooms. As we had a young family member we spent the majority of the holiday by one of the splash pools however we occasionally went over and used the pool bar in the main swimming pool. Pool and bar staff during the day were also very friendly and more than willing to help if we needed it. The entertainment staff always came over to check on us and try to get us to join in with different activities. We loved the mini disco and enjoyed watching the shows of an evening. We had multiple cuisines to choose from as the main restaurant had different themes every night. We also visited the different restaurants within the hotel for something different. Overall we wished we could’ve stayed longer at the Titanic Royal and can’t wait to return!!!

Stephen George

Fantastic Stay at Titanic Royal Hurghada – Highly Recommend! We’ve just returned from an unforgettable week at the Titanic Royal Hurghada, and we couldn’t be more impressed. We stayed in Room 1206, which was spotlessly clean, beautifully styled, and offered a comfortable and relaxing atmosphere throughout our stay. The hotel layout is perfect—well thought out and ideal for both couples and families. Whether you're looking to relax by the pool, stroll along the stunning beach, or enjoy some downtime in your room, everything is easily accessible and beautifully maintained. The food was absolutely fantastic with a wide variety of delicious options to suit every taste. Every meal felt like a treat, and we looked forward to dining each day. What really made our stay special was the staff. Every single person we encountered went above and beyond—always polite, friendly, and incredibly helpful. Their warmth and professionalism truly added to the experience. We also booked excursions to Luxor and the Sahara Desert directly through the hotel, and we were thrilled with how well-organised and reasonably priced they were. We felt safe, looked after, and thoroughly enjoyed both adventures. All in all, Titanic Royal exceeded our expectations. We highly recommend it and can’t wait to return next time with all the family!

Liudmila Macarie

We’ve had the pleasure of staying at this hotel, and everything was excellent.From the moment we arrived, the service was outstanding — the staff were incredibly welcoming, attentive, and always ready to help with a smile. The food was delicious, with a wide variety of dishes that catered to every taste. Every meal felt fresh, beautifully presented, and full of flavor. Cleanliness throughout the hotel was also very good.Rooms, common areas, and facilities were always maintained which made our stay even more comfortable and relaxing. The beach was clean, well-maintained, and just steps away from our room. It offered the perfect setting for both relaxation and fun activities. The entertainment team did an amazing job creating a lively and joyful atmosphere.

James Mullen

We stayed in room 3111 and it was just incredibly noisy. We spoke to another guest who had been put in this room before us and requested to move, so we were a little disappointed when we found this out. We felt that we should have been contacted by guest services when we first arrived to ask if the room was ok. It was constant loud banging and vehicles entering the hotel, all night long. Sometimes struggled to find a sun lounger in a good location due to the hotel not removing towels for people trying to reserve loungers, which the signs say they do/will. Even when you do find a sun lounger, you’re pestered all day, everyday with people trying to sell you excursions. They don’t take no for an answer. Had issues with the staff from juice box trying to charge us $5 for a smoothie. No entertainment for adults whatsoever. Not really much activities during the day either. Gym was rubbish, very limited equipment. Very good location though and the majority of staff were excellent and couldn’t have done more for you.

Carlos Flores

I can’t fault this place. The staff are all very welcoming and extremely helpful. They have a mixture of food which did not disappoint (unless your an egg and chips kinda person) and extremely fresh. The rooms were cleaned every day and kept tidy. Look it’s not the Ritz but for an all inclusive experience at a good cost, this is the place for you. The location wasn’t far from anything and easy to get too. The fist beach at the back of the hotel is extremely shallow but perfect for young children, however, the second beach on the right with the water slide pool is nice and deep and perfect for swimming. The sea does have jelly fish, but honestly they do not sting and you get over them being there in no time. I’m a red wine drinker, and have to say the free red wine wasn’t blowing me away, but was definitely palatable and not bad at all. Oh, you should try the 50 minute sports massages in the spa, we booked two times as at £20 a pop, you can’t go wrong. I’ve seen a lot of negative comments on here, but each to their own, you can’t please everyone. I’d definitely recommend this place and look forward to going back one day

Maya

Very shocked to see all the negative reviews, I had an amazing time the hospitality here was great and all the staff were lovely. The all inclusive drinks and food was great. The staff always made sure you was safe when going excursions or even getting in a taxi by taking the drivers information. It was also my birthday and I got a random knock on my hotel door to be surprised with a birthday cake and a staff member singing happy birthday which was just such a nice thing to do. Evening entertainment was great also!! Really enjoyed it,had some issues with my room when I first checked in but they changed my room straight away and I had the most beautiful view. Thank you so much!!

Sole Obsession

Is a nice hotels with opening to the Red Sea, enough pools. Lots of activities. The animation team is making my stay feel welcome, they interact with all guests, trying to make everyone feel good. Ezz, in particular, is a very welcoming person and very friendly, entertains us a lot. He has a great smile and a vibrating energy.

Simona Vasileva

The hotel was a complete disaster. It claims to be a 4-star hotel, but honestly, it doesn’t even deserve 1 star. The rooms were not cleaned properly, the bed sheets were never changed. The food was terrible – there was nothing international, every meal was either tasteless, overcooked, or overly spiced. The pool was dirty, unsafe for swimming, and very poorly maintained. For every little service they were asking for extra money, which felt very unprofessional and greedy. The staff was unhelpful and unfriendly, showing no interest in guest satisfaction. This place is misleading, completely overpriced, and nothing like what they advertise online. I would never recommend this hotel to anyone – save your money and stay somewhere else.

ellen brigg

Room was basic but clean, a/c needs updating, cleaning staff exceptional. Beautiful location food plentiful with loads of options. Fresh fish, duck, roast beef salad and a few dishes I wondered about. Plenty of trips to choose from and places to see....but book online for cheapest option...only 2 downsides...entertainment team need replacing, hardly saw them at all, music round the main pool absolutely dire and nighttime singers absolutely laughable and secondly if you do decide to use the spa facilities do not go at the hottest time of the day it is a sweat box with no windows and no a/c how the staff cope all day is beyond me. Would have given 5 stars if the entertainment was better

Przemek Przemas

We leave at 6 PM, so we have to be in the lobby by 4 PM or the bellhop will be looking for you. Alcohol and beer are a disaster. Wine is bagged. Food for the paid restaurants is brought from the regular cafeteria. Sprite smells of something. The food is okay, you can always choose something. The soups are awful. Snacks are practically nonexistent, because they are, oh my... worthless. The rooms are poorly cleaned, with sand on the floors all week. On the plus side, beautiful views and a well-maintained exterior. The lifeguards at the waterslide are excellent. No music or attractions during the day, but maybe that's how it is in Egypt. Booked for three people, but the beds are two singles. Two people only get water and glasses, as if a child is nothing. Apparently, it's similar in other, more expensive hotels.

孔子雀

The customer service is truly the best! The staff are incredibly kind and friendly. Especially Mina and the Guy from the rightest shop near the pool bar - moreover the prices here are really fine. Unlike in many other areas of Egypt, there’s no pressure to leave tips - which makes the experience feel much more relaxed and genuine. The rooms are comfortable, equipped with air conditioning, and cleaned daily. Everything was tidy and well-maintained. The food was amazing - lots of variety, fresh ingredients, and really satisfying meals. I honestly don’t understand the negative reviews; maybe those people are just used to a fries-only diet like my younger brother 😅 The pools are fantastic, especially for families with kids. There are shallow areas and a lot of slides. You can also find a kid's corner. The views are absolutely beautiful - the beach is stunning during the day, and at night, the atmosphere becomes magical with lights. It’s the perfect place to relax. Highly recommended! Thank you，شكراً， 感谢，Dziękuję，ありがとう❤️

Adin Karahodjic

A wonderful place. Small, relaxed, and beautiful. There aren’t any special bars or pools, but the beaches are small and lovely, with lots of nature around. The food is decent. The sea is stunning, and the service is okay, except for the souvenir shop in the resort where they will probably overcharge you. The rooms are decent—not anything special—but the hygiene is fine. The beach bar is absolutely beautiful.

Tanya Georgieva

We liked everything about the hotel, it is up to standard, the rooms are clean and tidy, the restaurants are organized by a whole team of kind people, ready to help with whatever is needed, the most important and impressive thing for us was the air conditioning in the place where you just want to have a quiet bite and take a break from walking, bravo to the hotel for that. The bars are always ready to serve you with patience, despite the many people before us and the hustle and bustle, the different whims of different people and nationalities, thanks to the nice guys from the bars. I continue with our impressive experience on the beach, clean, without insects and smells, clean and shining everywhere, bravo to you people. We have been to many places around Europe and I can tell you that they have no place to compare to you. Last but not least, we want to tell you and remind you about the cleaning staff, don't forget them, they are the people who never stop working hard, I had the opportunity to watch them while I was just resting, but they never stopped working, they cleaned everywhere, striving without disturbing anyone, shyly with their heads bowed but always smiling, great people, our valet, is so diligent, always greets even though tired and with sweat on his forehead, polite, trying to please everyone.. As a guest of Mina Mark Hotel, I congratulate you on your good organization and hard work, I will be back with pleasure next time..

Oumayma Kada

I absolutely loved my stay at this place! The location was perfect, it was nice to have the beach a short walk away. All the staff were super friendly and welcoming. Special shoutout to Islam from reception he was really kind and helpful. The food was great with a lot of variety, i never got bored of the meals. Overall, a very good experience that I’ll definitely remember!

David Farid

Good value for money. Overall, everything was pleasant. The stay was comfortable and the room was clean and nicely prepared. The reception team was welcoming, and check-in was quick and smooth. The beach is really nice for swimming, especially from the pier area — a lovely spot! The main downside was the long queues almost everywhere — at the reception bar, the beach bar, the pool bar, and in the restaurants. It was a bit frustrating, especially during busy times. Also, there was no drink service available in any of the areas — guests had to queue, which added to the inconvenience. Overall, it was a good stay and I would recommend the hotel, but I hope they improve service organization and staffing to reduce waiting times and enhance the guest experience.

Paul Fletcher

Amazing hotel .. staff are so friendly and helpful always service with a smile . Food always hot and good variety.. rooms always cleaned and refreshed everyday.. big shout out to Ahmed Allah (waiter) .. everyday was there with a smile and always ready to deliver .. the spa team are amazing people .. the management team gave amazing service also.. great family hotel.

Gordon Bain

Our second time coming to this resort and its just as fantastic as the 1st time. Staff are always friendly and can't do enough for you, they go above and beyond to help. The animation team are amazing and get everyone involved they even manage to get the shy kids out of their shells and more confident. The entertainment is great an varied each night, the Arabian nights event and beach party were excellent they really set the scene for great holiday memories. Rooms are well equipped, cleaned and linen changed daily by a friendly staff member who is more than happy to help with anything you need.

Kareem M

Great value for money, lovely service but very old hotel I would like to give a big thank you to the reception team for their excellent service. Special thanks also to the bartenders at the pool and beach bars—they were both outstanding and truly made my stay more enjoyable. I had an unfortunate experience with a member of the guest relations team—the woman with black hair—who was quite rude and demonstrated very poor communication skills. This negatively impacted my overall stay. Additionally, the animation team did not perform at their best. They lacked fairness and did not give equal attention to all guests, which was disappointing.

Giovanna Borg

The pool, garden and beach area were definitely the highlights of our stay—both were beautiful, well-maintained, and perfect for relaxing. Our room was clean and spacious, though a bit dated. Breakfast was good with a decent variety, but I wouldn’t recommend going for the all-inclusive option. The buffet dinners were very low quality and quite disappointing overall. There is an à la carte option available, but you need to reserve it by 10am the day before, which isn’t the most convenient, especially if you're staying for 2-nights which would make it impossible to make a reservation, unless someone cancels. We tried the Italian restaurant as part of the à la carte offering—the food was slightly better than the buffet, but still not great. That said, the atmosphere there was much more calm and quiet, which made for a nicer dining experience. Overall, it's a decent place if you're mostly looking to enjoy the beach and pool, but I'd skip the all-inclusive next time.

M. M

I like to break down each bit so here we go :D Rooms: Spacious but furniture was old and could use renovations. Service: In general was great except for waiters in the restaurant who paid attention to foreigners. Yet, they were respectable so I was okay. Shout out to chef Mohamed at the Italian pizza bar. Food: Fresh , varied and tastes good. I want to thank the Salad Chef specifically because all was fresh and different. Shout out to the bakery chef especially the croissants he baked fresh during breakfast buffet. Beach: Good for snorkeling not swimming. It could hurt your feet, make sure to have your waterproof shoes. Animation Team: Were active and each night they had a different show. I want to thank Nivida I believe, a young active beautiful woman who took my daughter and encouraged her to dance :D Never did I see this attention else where. Pools: Clean with many heights to suit different people. The aqua park was small with 7 slides yet, they were fun and satisfying. Life guards were all over the place and had their eyes on the kids. I generally recommend it for the quality and value it brings compared to the price. :D

Настя Краковецька

We spent an unforgettable week in Egypt, in this hotel. I would like to note that the room we got was new and very good. We thank the cleaner for his work, we appreciate it. We also want to note the cuisine and the variety in the choice of dishes. The staff is friendly and polite. The sea is clean and transparent. The entrance to the sea is from a sandy beach, but there are also corals, so we recommend special shoes. There is also a pier from which you can go snorkeling and see the beautiful reef and its inhabitants. In general, we are delighted with the sea. ❤️The person we want to thank most of all is the employee of the bar on the beach, Ibrahim Ali Elsool❤️. He is a wonderful person and a very qualified employee❤️🙂‍↕️❤️He has become a true friend to us here. 🙏🏻🫱🏻‍🫲🏽We really appreciate it and thank him for it. Our hearts are with you, bro 🫱🏻‍🫲🏽❤️🫱🏻‍🫲🏽In general, the atmosphere of the hotel is great. We plan to come here again in the future. We recommend you try to visit this hotel. There are a lot of entertainment and options for spending your free time, and in case of any problems, the staff will help you with this. Thank you, we are happy to be here. See you❤️

Fost Musin

Absolutely amazing! Muhammad is a true master of his craft — not only does he make incredible pizza, but his Eastern-style sweet pies with custard are on a whole other level. Seriously, these things are unreal. Perfectly baked, deliciously creamy, and honestly just unforgettable. Huge respect to this guy — he deserves all the praise. If you haven’t tried his pastries yet, you’re seriously missing out. 100% recommend!

Ivan

My wife and I stayed at this wonderful hotel in April 2025. It is one of the coziest and most welcoming hotels we’ve ever visited. We especially enjoyed dinner at the Lebanese Rosman restaurant. Being on a new continent, we really wanted to experience the local cuisine and traditions, which is why we chose this restaurant. And we didn’t regret it! We were greeted by an amazing person, Ashraf Ahmed, who not only treated us with great respect but also served absolutely magnificent dishes! I highly recommend that anyone staying at Amwaj visit the Lebanese Rosman restaurant at least once! You won’t be disappointed!

Ramona Mihaela Muresan

Just finished our stay at Amwaj Beach Club. Everything was as expected, really nice rooms, clean and spatious, the staff is very helpfull with all your needs ( we had rooms 2312 and 2313 and Eid was great at taking care of us ). The food is really good, plenty to choose from, and the pools and room views were stunning. The gym is not very modern, but good enough for a decent training. The location is very isolated, so if you want shopping you have to take a taxi. Overall experience 8.5 ( because of the location ). We would reccomand it for a relaxing and joyfull holiday.

ENGO G

I had a fantastic stay! The hotel was clean, modern, and very well maintained. The staff were incredibly friendly and helpful – especially Mohammed, the best man ever! I felt welcome from the very first moment. The location is perfect for exploring the area, yet peaceful enough to relax. Breakfast was fresh, varied, and delicious. I would definitely come back and highly recommend it to anyone looking for a pleasant and warm stay.

Haribo Alpha

The food was decent but I did not like the fish most of the time, the other meat was decent and the freshly cooked food was best. Animation team was good and they had good shows, I wish the amphitheatre shows were different every week but otherwise they were ok. I did not like how loud the music was and how the music played so much during the day.

Nelka Matuščinová

We liked it very much, the animation team was very helpful and caring. The rooms were a bit older but no problems. The food was delicious. We also really liked the program, both daytime and evening. The staff was helpful and nice. The beach was nice and clean and the staff took care of us all day on the beach and by the pool and brought us drinks.

Tomek Rosiek

We had an amazing holiday at this hotel in Hurghada and I can wholeheartedly recommend it! The food was absolutely delicious – a wide variety of dishes, everything fresh and well-seasoned. There’s something for everyone, whether it’s breakfast, lunch, or dinner. The pools are another highlight – clean, spacious, plenty of sunbeds, and great attractions for both families and those just looking to relax. But the biggest impression was made by the animation team! They were all great, but Dino stood out by far – he’s simply the best animator in the entire hotel! Full of energy, always smiling, and giving 100% every day. He organizes the best parties and keeps the whole hotel entertained from morning till night. Dino truly made our stay unforgettable!

Oskar Brajczewski

Good and clean hotel. Nice selection of food and drinks. Top entertainment in the amphitheatre. Beautiful beach. Big up Mari (polish one) from the animation team, great hospitality.

Sammy Taylor

Absolutely huge resort with plenty to do all day every day. We went with 4 children (aged 13, 10, 8 and 6) and we couldn’t have faulted the cleanliness and safety of the resort as a whole. We have a non swimmer in our family and there are so many life guards all over the place- it assured us that we always had a second pair of eyes watching out for us. The rooms, common areas, restaurants and pools were immaculate and all the staff very friendly and attentive. The variety of slides and activities throughout the water parks were brilliant with something for every age available. The only small downside was that there are not sunbeds available at most areas of the water parks. There is loads of space around each area of all the pools and water park but mainly seats rather than actual reclining sunbeds (although I am sure this isn’t a big deal for every family visiting- it was just personally something we would have hoped that there were more of for us… I couldn’t mark the score down for that minor inconvenience!) When we arrived we had booked 2 rooms to be next door to each other as we are a family of 6, and were disappointed that they had not fulfilled this and we had to upgrade our room to a suite to be together (£350 euros)… (we noticed that this was happening to other families who checked in around us as well so just be mindful as I am not sure if that’s a tactic to get you to upgrade!). We were happy to pay for an upgrade and glad we did as we had a 2 bedroom apartment with 2 large bathrooms and living area… it was amazing and worth the extra spend :) We also paid for late check out for 70 Euros which meant we kept the room until 6pm which was really useful considering an 11pm flight home. I would certainly return to this resort and recommend highly.

Elena Pokochueva

The greats hotel! The first two days we tried to remember where everything was, but it was only on the third day that we started to get more or less oriented. But then, once we found the short paths, everything seemed so close)) The water slides are a separate story. They are amazing! From simple to sophisticated, from calm to extreme 💥 There is also a huge children's water park with slides for babies and middle-aged children. And the pools - mm... they are everywhere, and the entire area is a large water area... The animators, life guards, fitness trainers, and waiters are all wonderful, positive, and very open-minded people. There are a lot of staff members, which keeps the area clean and cozy. 👍 The beach was also not disappointing, with its sandy terrain, comfortable depth, and lifeguards. We didn't see any shark nets, but we comforted ourselves with the knowledge that the shallow waters around the bay would prevent sharks from reaching the beach. 😁

Waleed Abdelghany

Didn't take time to review the hotel . Yes the policy for kids to be under 12 free . But the the other kid is just 2 . 9 years old kid with the same bedding why to add 25% on my total price for that . No single importance to keep three big famillies satisified even with discounted price otherwise to cancel 1 night. Updated review** Hospitality means everything and first impression lasts . Keeping 3 famillies satisfied with better reviews with even non egyptian guest are more better than just to collect some money for a kids wont add or decrease something from you . Thats the real comparison with different hotel where people are important than money if you care even Last visit for that place in compare to xanadu or jaz aquamarine hospitality

SALAH ALRABEEI

We spent 5 amazing days at Neverland Hurghada, and it was truly a fantastic experience. The resort is beautifully maintained with lush gardens, great pools, and a lively yet relaxing atmosphere. Our room was spacious, clean, and comfortable, with attentive housekeeping throughout our stay. The food was varied and delicious, with several buffet and à la carte options—we especially enjoyed the themed dinner nights. The entertainment was a highlight: professional shows, fun activities during the day, and a vibrant evening program that kept us entertained every night. Above all, the staff were wonderful—always friendly, helpful, and welcoming. Neverland offered the perfect mix of fun, comfort, and great service. Highly recommended, and we’d love to return!

Abdulmajeed Qaderi

I recently stayed at the resort and unfortunately, my experience was disappointing. Here are the key issues I encountered: 1. Food Quality: The food was subpar, lacking in flavor and variety. I expected much better given the resort's reputation. 2. WiFi Connectivity: The WiFi was consistently unreliable, making it difficult to stay connected or get any work done during my stay. 3. Check-In Process: The check-in process was painfully slow, taking almost an hour. This was frustrating after a long journey. 4. Pricing: Given the overall experience, I felt that the price was too high and not worth the value provided. 5. Air Conditioning Issues: The air conditioning in my room was not functioning properly, which made my stay uncomfortable, especially in the heat. 6. Room Phone Malfunction: The phone in my room was not working, and despite multiple requests for a replacement, no one seemed to care enough to address the issue. Overall, my stay did not meet my expectations, and I would not recommend this resort based on my experience.

muneef a.r

From the moment we arrived, our experience at this hotel exceeded expectations. The property is immaculate, the rooms are comfortable and well-appointed, and the overall atmosphere is welcoming. A special mention goes to the front desk team — Omar and Ahmed — who handled a small booking issue with exceptional professionalism and efficiency. They not only resolved the matter quickly but did so with genuine courtesy, ensuring our stay began on a positive note. Their attention to detail and dedication to guest satisfaction truly set this hotel apart. We left feeling well cared for and would gladly return. Highly recommended for anyone seeking comfort, convenience, and outstanding service.

Simona Misevska

A place that truly stole our hearts! We spent an unforgettable holiday at Steigenberger Al Dau and from the very beginning, everything felt just right. The food was absolutely amazing—fresh, flavorful, and with so much variety that every meal felt like something special. The service was outstanding. Every single staff member was kind, professional, and genuinely warm. They went above and beyond to make our stay perfect—especially when they surprised our son on his birthday with a beautiful cake and a room decorated just for him. It was such a thoughtful and heartwarming gesture that made our stay even more memorable. The beach and the sea were ideal for families with small children like ours—clean, calm, and safe. The atmosphere was peaceful and relaxing, perfect for both play and rest. Our room was spacious, spotless, and very comfortable—exactly what we needed after long days in the sun. This hotel has something truly special. It gave us not just a vacation, but a beautiful experience filled with kindness, joy, and unforgettable memories. We left with full hearts—and we can’t wait to return!

Mane Harutyunyan

A very nice hotel, with great location, the gardens and all the greenery is beyond amazing, liked it so much. The rooms are spacious, clean and very convenient. The staff does their best to please every guest. Sallam and Kori from animation are great guys, with great sense of humour and very pleasant to have talks with. To make the long story short I strongly recommend this hotel.

Sabri Sabouni

A Truly Exceptional Stay — Highly Recommended! I had a wonderful experience at this resort. The service was truly outstanding — every staff member goes above and beyond to ensure your satisfaction. Whatever you need, it’s taken care of without hesitation. The hospitality is on another level. The swimming pools are pristine, and the beach is incredibly clean with crystal-clear water — absolutely perfect for a relaxing getaway. The food is just amazing: delicious, abundant, and full of variety to suit every taste. I do want to share one small experience, not to affect my overall impression, but perhaps to help improve clarity for future guests. One evening during dinner at the main restaurant, I was told by an attendant that my shorts were too short for the dress code. While they politely let me in that time, the experience felt a bit awkward and unexpected — especially since many other guests were also wearing shorts, and the signage indicating the dress code wasn’t clearly visible (partially hidden behind a table at the entrance). It would be great if the resort could make the dress code more visible and consistent for all guests to avoid any confusion or discomfort. That said, this was a minor issue in an otherwise perfect stay. I would absolutely return and recommend this place to anyone looking for high-quality service, comfort, and an unforgettable vacation.

Nader Nabil

sounds like you had an absolutely incredible experience at this luxury hotel! Your heartfelt review highlights the outstanding service, especially from **Mr. Omar** (the reception manager who made your family trips so smooth and enjoyable. The amazing food, the fresh and varied cuisine the beautiful pools, restaurant, and beach**—all of it contributed to a perfect stay. It’s wonderful that you’ve been returning for over 10 years with your family and relatives—that truly speaks to how exceptional this hotel is. Your wish to **stay longer every year** says it all!

Barbora Nedvědová

The hotel was clean, the staff took great care of us with smiles and kindness. The atmosphere was elevated by the amazing animators who organized fun daily activities and were incredibly friendly. The hotel’s level is further enhanced by the restaurants you can enjoy as part of the all-inclusive package. Another highlight was the poolside bars, offering delicious food and refreshing drinks. A perfect place for a relaxing stay.

Basma Magdy

Everything is amazing, Starting from Mr Mahmoud from the reception, he is very helpful and upgraded our room for free from standard to pool view, besides he helped me find my kid missing goggles by checking the hotel cameras. The room is perfect, besides the staff is so cheerful and helful. My family enjoyed the aqua park, the sea, the pool and the night activities. The food is very delicious and has lots of varieties, really enjoyed it. It was our first stay but definitely not the last. Thank you.

Yousef BlockZz

Outstanding Experience! I had an amazing stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Everyone was incredibly friendly, professional, and truly seemed to care about the guests I absolutely loved the workers here. The food was another highlight! Delicious, fresh, and with a great variety to choose from. Whether it was breakfast, lunch, or dinner, everything I tried was top-notch. The hotel itself was spotless. You can tell they take cleanliness seriously, and it made the whole experience even more comfortable and relaxing. Highly recommend this place fantastic people, great food, and a super clean environment. I’ll definitely be coming back!

Harry Watkins

We had a small issue with our room due to noise and building work going on, we spoke to reception and they sorted it straight away. Room is very clean, food is very good and child friendly options! Snack bar is a great alternative for lighter lunch.

beyaz mantar

I am currently staying at Sunrise Aqua Joy Resort (Room No: 1337) and I am beyond satisfied with everything. The cleanliness is excellent, and the staff are incredibly kind, attentive, and helpful. The food is amazing, and the hotel’s location is perfect — close to both the sea and the local shops. The pools are very clean and well-maintained. The animation team is energetic, fun, and always engaging with guests. Every staff member works hard and tries to assist you in every way. I especially want to thank everyone from the reception team to housekeeping, the staff by the pool, and those working in the restaurant — you are all truly wonderful, kind, and thoughtful people. Everything has far exceeded my expectations. Without a doubt, this hotel deserves a 10/10 — highly recommended!

Anusha Felistia

Beautiful location, very well maintained and very very homely. Very supportive, friendly and helpful staffs. Always cheerful, positive and approachable. Lots and lots of activities to do through our the day. Had a lovely stay and definitely a place to always come back to. Best wishes to the hotel and all the lovely people♥️

Yahia Mahmoud

Amazing service, Good food, incredible aqua park

SwitchOnF40

Great staff, good selection of swimming pools and lovely beach. The quality of the buildings and cuisine could be better, but overall I would recommend

Biljana Lukić

Very clean, lovely vivid atmosphere evennin winter, hotel works as aparthotel so there is also an option to rent private apartment. Perfect for longer stays.

Hossam Fahmy

The hotel is under construction... when finished I believe will be one of the best destinations in Sahl Hashish .. the sea here is more than beautiful and the sandy beach is super clean and nice ... The hotel will have a variety of restaurants serving different cuisines ... in additional to traditional bazaars and souvenir shops.

Judith Grizné Csémy

Alma Bay Resort Hurghada We spent 2 weeks at the hotel. The atmosphere of the hotel is calm, pleasant. The staff is excellent in every way, helpful, kind and cheerful. The rooms are large enough, the kettle, coffee and tea are useful in the morning. The daily cleaning is excellent. The pool is cozy and large. It is easy to enter the sea, not too rocky. The restaurant has a wide selection of food. In addition to the main restaurant, you can book 2 thematic restaurants (Asian, Italian). The hotel gardens are beautiful, tidy, with wonderful flowers, trees, palm trees. The service providers (massage, beauty salon, Dr. Fish...etc.) are not intrusive. The hotel staff are all helpful and kind. Thanks to all the waiters named Ahmed at the Island bar. Thanks to the elderly but always smiling Ahmed, who helped the bars, the festivals and everyone else all day as a delivery man, cleaner, dishwasher. Thanks to the gardeners for the beautifully kept gardens, flowers and trees. Thanks to Ali the lifeguard for his attention. Thanks to Chef Mahmoud and his colleagues and all the kitchen staff for the delicious food, the wonderful decorations and hygiene. Thanks to Mr. Wale the night manager for his kindness, the beautiful room, his helpfulness and all his kind words. Thanks to Mr. Ibrahim the hotel manager for his helpfulness and for running the hotel properly. Thanks to the staff at the main entrance and the main building gate for their kindness. Finally, we would like to thank all those who contributed to the perfection of our holiday. The only negative thing about the hotel is the currency exchange. Unfortunately, the machines in front of the hotel do not exchange money and we were not able to exchange money at the reception on any occasion. This would be a good thing to change. We couldn't use the Wifi in the hotel, and there was no internet even after connecting. This would also be a good idea to improve it so that the Wifi can be used in the rooms as well.

Максим Идрисов (nivalmax)

I liked the hotel grounds, friendly staff, great animators, very tasty food in the restaurants, decent drinks in the bars, excellent room cleaning, cleanliness in the hotel and on the beaches, staff assistance in any matters and questions. I didn't like that soft drinks weren't added to the minibar every week, I ask that more attention be paid to this. I mentioned this incident at the reception, but the request was not fulfilled. I didn't like the price of the hotel services, we agreed on one price, but when we signed the contract it was already different, I ask that more attention be paid to this.

Sarah Pottage

Beautiful resort. The gardens, beach and pool area are well maintained and spotlessly clean. Large pool with plenty of sun loungers. The staff are all very welcoming and cannot do enough for you. Always greeted with a smile. The buffet was plentiful and catered for many nationalities. Good quality food and well presented in attractive displays. The air conditioned room was large and spacious and very clean. Great shower with shower gels, shampoo and conditioners supplied. The room also had a fridge and tea/ coffee facilities. Daily entertainment for all ages and a variety of evening entertainment and shows. I would highly recommend this resort and would definitely return again. Enjoyed a relaxing week in the sun

Adam Hart

We came as a family of 9 including 4 adults and 5 children ranging from 8 to 13. The hotel itself has so much potential to be brilliant. The room was fairly modern and well presented. The bed and pillows were comfortable. The mini fridge was stocked with non alcoholic drinks and restocked as and when by the cleaner. Unfortunately we had a constant issue with the air conditioning in the room from it not working properly to the point it started leaking one day. Each time it was swiftly looked at and eventually resolved but frustrating and also trying to sleep in such hot temps was not great. The hotels pool and slides were great. The pool bar great. Lunch time the pool bar served snacks such as burgers, hot dogs and chicken fajita in rolls with chips. This was brilliant especially for the kids. Also the ice cream machine for kids all afternoon was good. Service throughout the bars was great with the waiters always keeping us refreshed with new drinks. The beach and sea was stunning and really picturesque. There was scope, or maybe used to be, for more services offered from the beach buildings such as diving or boat trips. I think this could be used or repurposed to add to great offerings and facilities. The a la carte restaurants were surprisingly good but the service was slow. Please put more staff in them and they will be 5/5. The evening entertainment was some of the best we have experienced in our many times to Egypt. Great acts each night. The only downside was the lateness of the entertainment and also the fact that it was set on the edge of the beach, perhaps due to season, and as such the seating was the sun loungers used in the day time. These made sitting uncomfortable especially on your back making it ache. Sort some seating and again 5/5. The only gripe of this hotel is the buffet restaurant. The food is ok. As averagely fussy adults there was something for us to have as a meal each night. Some nights better than others and one night was great and I wanted everything on offer. Shame a few dishes that night weren't spread throughout. The waiters are near non existent. They seem to work across the restaurant as a whole. As in other hotels they would benefit from being designated certain sections of tables to serve and clean. This would mean a much more efficient and more catered service meaning guests would be more inclined to tip these people. When you have a different person clear your table each night your less likely to tip. Also the food selection for the kids was poor. They struggled to find something on half of the nights. The hotel needs to replicate the day time lunch menu in the evenings perhaps adding fish or chicken nuggets each night and certainly chips every night. This would again make a 3 or 4 rating a 5 as it was quite a major frustration. The entertainment team did a fairly good job and we're always in good spirits. They asked if we wanted to partake in daily activities and left us fairly quickly if we said no without pestering. The music was slightly loud on a couple of days but otherwise fine, we asked if it could be lowered one day and it was straight away. In conclusion this hotel is good value for money so long as you know what to expect in Egypt, especially from a food stand point, whilst also not expecting luxury 4 or 5*. This hotel only needs a few tweaks to get a 5 out of 5 review and if my suggestions were implemented I would definitely book again in the future.

Naomi Salfarlie

My partner and I stayed in a junior suite with our 14year old daughter. X2 balconys overlooking the sea! The rooms are clean as is the hotel! The only negative thing i can say is that the furniture around the hotel/rooms needs updating due to a lot of wear & tear. The A la carte restaurants is not that great food wise. They are understaffed in both the restaurants. The main restaurant was fantastic! There was not a massive variety of food but a decent amount. All the food we had was tasty. The staff in the restaurant were professional, polite and extremely helpful!! Ali the restaurant manager was amazing at making us feel so welcome. The bars at the pool and sea front were great! The managers at both the bars were helpful and nothing seemed to much trouble! The heated swimming pool is an amazing feature!!!! Although the weather is hot the wind can make it cool. The animation team were amazing! They were fun energetic & enthusiastic! Creating fun activities daily and evening entertainment fun!! Every Tuesday they do something big and we experienced a carnival with fun activities, food, sweets and drinks etc a big live show and transport was provided (as we went to a different hotel with a big arena) this is still part of your all inclusive package. Cocktails were lovely... a lot of effort was made with taste & presentation. Reception staff were so friendly and helpful. We would definitely choose this hotel again and it's all the staff that make our stay so memorable. Thank you to all staff including gardeners and cleaners at Sunrise Alma Bay. You were all friendly, happy and polite. Until next time.

Mare Marcone

I have stayed at this hotel twice. The first time was in the summer of 2019 and the second time is right now. I am waiting for transportation to take us to the airport. In these six years, absolutely nothing has changed in the hotel, except for the staff working there. The food is slightly better, but they still serve drinks in plastic 0.15l cups to guests who pay for all-inclusive service, which I find unacceptable. The beds in the rooms have not been replaced, so they are quite worn out and uncomfortable. The central air conditioning does not cool at all, it only blows out warm air. The pictures on the walls are not hung straight, and some are even crooked. As for the beach that the hotel has, I feel like I was here last year. It is very evident that no investment is being made in it; they only maintain it. The sun loungers and canopies are outdated and need to be replaced. When I sum up the overall impression, it is clear to me why only one agency in Serbia holds this hotel and why many have given up. For the service and quality they offer, the price should be half as low. I will come back to Hurghada, but this hotel will not see me again. Although maybe someone will read my review and think a little and dedicate themselves to renovating or at least tidying up and investing more.

Kimberly Gerhard

Mahmoud Saady cleaned our rooms perfectly every time. We were very happy everytime we got back from our trips. Every day he had something else created with the towels, which we loved! We stayed in room 3214. Close to the bridge to the beach. Very kind people that work here.

Natalia Natalia

Thanks a lot for cleaning service to Mahmoud Saady. We lived at the 2-d floor, room 3207. He is very kind and friendly. He works very quickly and our room was always clean. Every day he did beautiful towel's animals 😁

Simona Szabó

Very disappointing – we left after one night We moved to another hotel on the second day because our experience at Hotel Elysees was so bad. Here’s why: Room: Dark, poorly cleaned, no balcony, terrible view. We paid €20 for a room change, but the new one was just as bad. Restaurant: Only one open, in the basement, no daylight, no atmosphere, poor food selection. The terrace restaurant was closed. Staff: Unhelpful, weak English, extra charges for everything. Beach: Small, shared with the public, few sunbeds. Access locked after 7 PM. Surroundings felt unsafe – stray dogs, nothing nearby, far from the center. Entertainment: None. No activities, no music, no atmosphere. Pool area was tiny and lifeless. Drinks: Only basic drinks served in tiny plastic cups. No snacks, no cocktails – not real all inclusive. Water: No refill stations. Water only available from the bar in a small cup. No bottled water in the room after the first day. Cleanliness: After one night, we had many insect bites. Poor hygiene suspected. Facilities: Gym not included, charged separately. No indoor pool. Overall: The hotel felt depressing and closed-off. It does not match its advertised description or standard. We definitely do not recommend this hotel.

Tamara Tankosić

The good: - Beach: One of the prettiest beaches in Hurghada. Always enough loungers, the sea is stunning, and it's quite remote. There's also a deck for jumps and a slide to the water. Only downside is it closes at 6pm (in Aug it's still daytime and 38+ degrees) rather than sunset as said on hotel site - Cleaning: high standards for cleaning rooms , Ahmed did a great job on our room - Food: Didn't expect much but most meals were fine. Lots of salad options, decent soups. Could use more decent vegetarian options and fish that isn't fried, but as a picky eater with dietary requirements I was able to always find something to eat. The bad: - I wouldn't call this all inclusive. If you've ever done it elsewhere this feels so cheap in comparison. Drinks are served in 10dl plastic cups (super unsustainable). So expect to go back and forth many times just to get enough of a luke warm coke. Also snacks are super limited during the day (eg piece of bread with salami in it, nothing else, no veg option). I have done all inclusives elsewhere and they had so much choice, drinks and snacks during the day that I was full all the time. This feels like you have to beg just to drink a small glass of coke so really not an all inclusive experience. I would just call this a full board and set expectations for people this way. - People constantly bothering you on the beach to buy massages, tours, go to a shop etc. A person will come up to you every 10 minutes every day, it is absolutely ridiculous and you can never get rid of them! - Doorman/bell hopper is quite rude. Tries to upsell you on a 'deluxe' room , begs for money and gets rude when not given money. When I was not given the room I booked (poolside view) all he said is you can check again tomorrow, no sorry, no ways to help make the situation better (Eg a drink or similar) - Limited information on the hotel (no one gave us the info packet of when you can get food and where, what are the beach opening times etc). When we asked where to get food we were sent to one place which is apparently only for "deluxe" rooms (has a view of the sea), standard rooms dine in the basement. For an all inclusive experience it's simply unacceptable to feel like you're second class for no reason. Also it's somehow your fault you don't know this info even though they never gave us instructions. - WiFi - no WiFi anywhere apart from hotel reception, not even in the restaurant or beach. So expect to need a lot of data (I used almost 10 GB for a week). Quite annoying in 2025 Overall: A great beach and not a bad hotel ,but wouldn't come again unless the service is improved, they stop trying to squeeze every dime and bothering you when you're trying to enjoy your holiday .

M A

Our stay at Mirage Bay Resort & Aqua Park was extremely disappointing from the moment we arrived. After a seven-hour coach journey from Cairo, we were left waiting in the lobby for hours before our room was ready. The reception staff were unhelpful and showed no sense of customer service. When we finally got to the room, it was in a terrible state. The sheets and towels were dirty, the TV remote, fridge, and shower were broken, and the smell of sewage was overwhelming. Cleanliness and maintenance were clearly not a priority. The food was inedible, and after just one day, the entire family suffered from food poisoning. We had no choice but to eat out every day for the rest of our stay. On top of that, we were all covered in mosquito bites. When I went to the hotel clinic for an infected bite, the doctor told me I needed emergency surgery at a hospital — something that should never happen at a resort claiming to be family-friendly. Entertainment was virtually non-existent and not worth mentioning. The hotel itself was dated, dirty, and poorly maintained. Most concerning of all, the management and staff showed no care for guests’ health, safety, or overall experience. This was by far the worst holiday experience we’ve ever had, and I would strongly advise others to avoid this hotel.

Zahra Hatroosh

PLEASE STAY AWAY!!!!! DONT COME HERE! The hotel was a nightmare. The first thing that happened was that we arrived at 6 am, and the reception was not even a little helpful. Told us that we had to wait until 2 pm to check in. We were 4 people including two children. We said that we could pay for a room in the meantime, they said that they did not have a room available. Such a big hotel and they cannot handle fixing a room. They said that they would fix one in an hour. When we arrived after an hour, we had to wait another hour. Until 1 pm we got the room. The room was absolutely terrible. We had no water in the shower or sink.When there was water, it was so cold. We had booked for 4 people. We got a double bed and a single.. how are we supposed to be 3 people on one bed. We asked for an extra bed. We got an old one that was broken. In addition, the bed was full of bedbugs. The person is still full of wounds and had to go to the doctor when we got home from vacation. It was that bad. The reception said they were mosquito bites. The doctor here in Norway confirmed that it was bedbugs and not mosquito bites. After that we changed rooms. Same problem there, the reception is very unprofessional and very rude. We got food poisoning from the food there. The reception said that the food was clean and that it wasn't them. We hadn't eaten anything other than the food at the hotel. One person fainted from the food poisoning. This whole trip was ruined by rude people at the reception ,food poisoning, cold water, bedbugs, and a really bad place to be

Ova Fayek

This was the worst vacation I have ever taken, and the worst hotel you could ever see in your entire life. From the very first moment, the person who greets you at the front desk is rude and disrespectful. You feel unwelcome. Also the lack of cleanliness in the coaches its smells bad and there are slot of mosquito. The food were abig disaster. It is tasteless, repetitive, and they reuse it so many times that I could smell a foul, rotten odor, making it unfit for consumption. My kids and I suffered from severe food poisoning, vomiting, and diarrhea multiple times, and we had to take medication. The place is huge. The restaurant and the beach are extremely far, and theren't any golf car to move with ,,,So You are forced to go and back in the sun and are constantly exhausted for small kids and the elder... And the animation team... well, it's not a team. It's a group of amateur friends. They lack any kind of professionalism or organization. And the cleanliness of the swimming pools and the fact that you have to reserve chairs from 7 AM. You have to wake up, go down to reserve a chair, and then go back to sleep just to find a place to sit with your child... unbelievable. And the beach... the water is green. It looks foul and unclean, and there is so much trash. Unfortunately, it was a terrible stay. I would never recommend that anyone go there. It's a truly awful place and doesn't deserve to be called a hotel. It doesn't even deserve a single star—that would be too much.

Mohannad Elattar

The room wasn't clean. Alot of stains on the duvet and the duvet covers. When I asked the staff to change it, they were very rude and didn't want to change it. He claimed this is standard. If the standard is unclean there isn't much to argue about. The food is okay but the restaurant itself was a disaster. AC isn't working well so the restaurant was very hot and the AC was constantly dropped water on my table and the food. Drinks were survived without Ice because simply there is no Ice. The hotel is recommended if you wanna experience a time capsule into the stone ages inconveniences. The staff at the restaurant were not as rude as the room service staff, yet not friendly. The beach was very dirty and the loungers were mostly broken. Usually I can tolerate some inconvenience if the price matches the quality. But this was way to expensive for the quality I got.

Sara Elbaruni

Horrible horrible DO NOT BOOK!!! The food is very disgusting. The hotel rooms are dirty. The bathrooms are extremely unhygienic. Talk to stuff about it ignored me call doom service won’t answer my cause and they keep scamming me and my family DO NOT BOOK!! My and my family have been planning this out for 4 months !! Expecting something very luxurious but we were very disappointed it was very very dirty and the lights were really dim no internet whatsoever the workers are sometimes nice but the receptionist had the worst attitude ever we wanted to move hotels, but we couldn’t because there was issues transferring the money so we were stuck there I PROMISE DO NOT BOOK TRUST ME

Natália Koprdová

Our stay at the hotel was truly excellent! The rooms were spacious with large, comfortable beds. The food was outstanding – a wide variety of dishes, including great options for vegetarians, which we really appreciated. The staff were always helpful and kind, and special thanks to Reda from the restaurant for the wonderful service. Overall, a fantastic experience and we will definitely come back.

Tatiana Łochowicz

I had a fantastic stay at this hotel! The food was absolutely excellent – delicious, fresh, and with plenty of variety every day. The staff, including the animators, chefs, and waiters, were always friendly, helpful, and went out of their way to make sure we had a great time. The drinks were also top quality, with a wide selection and great taste. Another big plus was the large variety of à la carte restaurants – there’s something for everyone, and each one offered a unique dining experience. The only small downside was the distance from the beach, but it’s really not a big issue since there’s a shuttle bus that runs every 30 minutes, making it easy to get there and back. Overall, I highly recommend this hotel and would love to come here one more time !

Hannah Sharman

Wonderful hotel! Service is amazing, staff are so friendly and accommodating! Food and drink selection is excellent and varied! Breakfast selection very similar to lunch/dinner. The location is only a short shuttle away from the beach. The rooms are lovely and refreshing, just a little touching up is needed, but otherwise this hotel has been a joy to stay in! We would say there is only a small amount of performances/entertainment in the evenings, would have been lovely to see more.

sheree brown

Arrived here 4 says ago, the staff are so friendly and can't do enough for you. Islam is the main guy and runs the entertainment side of things and speaks to everyone around the pool daily. He's absolutely brilliant and I look forward to our daily chats. The rooms are comfortable and based on a 3 star is lovely. The rooms are cleaned daily. It helps to offer a tip, not essential but very much appreciated by the staff, they work tirelessly and deliver drinks to youthroughou the day if you do. You look after them, they look after you, but as stated not expected by them. Always nice to be nice in my view. If you're questioning booking to stay here, don't, just book you won't regret it!

Varvara Fateeva

Lemon & Soul Makadi Bay: A Relaxing and Refreshing Getaway! My recent stay at Lemon & Soul Makadi Bay was a delightful experience! This hotel strikes a perfect balance between relaxation and fun, making it an excellent choice for couples, families, or solo travelers looking for a memorable Red Sea vacation. What I Loved: • Stylish and Modern Design: The hotel boasts a fresh, contemporary design with bright colors and a cheerful atmosphere. The common areas are well-maintained and inviting. • Beautiful Beach Access: The hotel is located right on the beach, offering easy access to the crystal-clear waters of Makadi Bay. The beach is clean, with plenty of sun loungers and umbrellas. • Delicious and Varied Food: The dining options are fantastic, with a wide selection of dishes to suit every taste. The buffet restaurant offered a diverse range of international cuisine, and the à la carte restaurants provided a more refined dining experience. I particularly enjoyed the fresh seafood! • Friendly and Attentive Staff: The staff were incredibly friendly and helpful throughout my stay. They were always willing to go the extra mile to ensure that guests were comfortable and enjoying their vacation. • Relaxing Atmosphere: The overall atmosphere of the hotel is very relaxed and peaceful. It's the perfect place to unwind and escape from the stresses of everyday life. • Good Value for Money: Lemon & Soul Makadi Bay offers excellent value for money, providing a high-quality experience at a reasonable price. Overall: I highly recommend Lemon & Soul Makadi Bay to anyone looking for a relaxing and enjoyable vacation in Egypt. With its beautiful beach, delicious food, friendly staff, and stylish design, it's a truly special place that I can't wait to visit again!

Olga Milosevic

I don’t even know where to start listing the bad — and the good — things about this hotel. The rooms are old and dirty, the pool is very dirty, and generally, wherever you look a bit closer, it’s dirty.Of course, don’t trust the pictures on Google, because it doesn’t look like that. Let’s start with the beach. The beach is nicely arranged, but there aren’t nearly enough spots for all the hotel guests. We’re basically sitting on top of each other because it’s so crowded. The access to the sea is chaotic — we cut our feet on the rocks. Credit to all the beach staff though, they are extremely hardworking and helpful! When we leave the beach, we get to the pool, which is also very dirty, but again, praise for the service at the pool. One man at the bar is working for a huge crowd. Walking through the resort’s garden area is very pleasant and clean — absolutely all praise for the people working in the gardens! Now, the spa center 🫥 — during a massage that cost €20 (discounted), instead of relaxing, the masseuse was climbing up on the table, constantly talking, laughing, and slacking off. DO NOT WASTE YOUR MONEY ON THE SPA! Then the rooms: they are old, and very few have nice furniture and space. You can pay for a bungalow or a standard room — it’s just a matter of luck what you get. The housekeeping staff are very kind and hardworking, but we were given towels that smelled bad and weren’t changed even after we complained at the reception. Once we even got a dirty towel, but since it was for the floor, we didn’t care. Next, the main building of the resort, the front desk staff - very rude and impolite, whenever you ask them for something, it’s not always possible, and when it is, they make it happen in the most difficult way. I’m not sure exactly how many people work at the reception, but only two of them are actually good and make an effort to help guests. There’s also billiards you can pay extra for — you get to play in 100-degree heat because there’s no air conditioning, and the table is old, dirty, and bad. They don’t even have all the balls, and the cues are in poor condition — DO NOT WASTE YOUR MONEY. Next stop, the clinic, where I received very good care — hats off to the doctor who works alone there. Then we head to the restaurant, where I have only words of praise for the staff — they work non-stop and are always smiling and helpful. The food is nothing special, but there’s something for everyone. Of course, I still have to mention the very poor animation team and the people who bother you every day trying to sell their services (massages, excursions, braiding, etc.). The animation is truly bad — there’s no program for kids, every performance lasts at most half an hour, and it’s so boring you feel like leaving early. They are intrusive, irritating, unpleasant, and keeps asking inappropriate questions. The people selling services “jump out of the fridge” — they literally pester you until you either buy what they’re offering or get rude with them. There’s much more I could write, but this is already too long, so overall, the experience is 2/5.

Dunja Milićević

⸻ The cleanliness of the room was terrible, the lock hadn’t worked for days and nobody cared to come and fix it. We waited for hours in front of our room and no one came, they only asked us to change the card at the reception. The only polite staff were the people doing room service and working in the restaurant. Everything else was a disaster for that amount of money — the agreement was not respected, cleanliness, service, and atmosphere were at a very low level. I DO NOT RECOMMEND.

MAИG MAИG

I want to start by saying this place is amazing! The personal is so nice and great and everyone is so kind! If you see any bad comments like “rude” or “they changed our room to a worst one” I can explain why. There are so many people in this resort (Guests, not employees) that feel so entitled. They act rude, never say thank you or please or even hi. For reference, I just had a woman in front of me in line saying “chicken” to the chef, no thank you, no please, no hi. Then do not complain if the employees are not the nicest with you or they changed your room! Other than this, me and my partner have been so kind and nice to every employee and they are very very friendly and also funny I would say! They are nice people and the resort is situated in a very good place, with many shops around and restaurants or fast foods. At night the city is so pretty, very recommended to visit! During the day is pretty too, but less shops are open! So I recommend to visit the city at night, from 7pm is great! There is also a very cheap supermarket with European food brands, for very cheap, if u are interested! Very good experience, we still have 6 days so I might write a final comment at the end of my vacation! For reference I am Italian and my partner German. We really like it here! (Also: Egyptian beer is actually good! But for the Italians: be careful to the pasta in the buffet, not the best one, but still good! Ask for red sauce pasta, which is tomatoes, it is better than the white sauce). Also, the gym is very good and the spa too! We did so many massage, if you bargain well they give you a very good price! The desert safari is also good, a little short and finished at 18:30 not 20 (6:30pm not 8pm) so we were a little disappointed, but the tour guide was nice!

Nora Keshk

WORST EXPERIENCE EVER! The room was extremely dirty & it always smelled very stinky after housekeeping left. We had to buy our own products to make sure the place is clean as we had an infant with us. Also, a mouse came into our room one day!!! When the garden was being watered, it would always stink, a sewage smell FYI, no wifi in the rooms nor iron nor hair dryer. But they did have a mini stove, some plates, a pan, and a kettle. Many negative reviews about the food so we didn’t get the all inclusive plan & just bought food everyday. Its location is good, in the center, with lots of shops & restaurants around. Overall, I don’t recommend this hotel at all! The uncleanliness of the room just ruined the whole experience for us.

Katrine Høj Laursen

My sister and I went to this hotel in July 2025. When we checked in at the reception, we were offered to get upgraded our room for free, which you normally had to pay for. We said yes to this offer, but we didn't feel it was an upgrade, because of the rooms condition. The view from the balcony was great, but the water in the shower and tap was only warm water and it was really difficult to take a shower, because the water from the shower head was so weak. We also found an animal that looked like a cockroach, that we luckily were able to get out of the room. On our fourth day we noticed red marks all around our bodies and in my face, that we later found out was bites from bedbugs. We also got really bad diarrhea from the food at the hotel. There was a lot of the food I didn't eat, because the taste and consistency was bad. One day at the pool bar, we ordered a drink they called a mojito. But it was definitely not a mojito! We couldn't drink it because of the taste. It looked like the bartender had just put some blue, green and brown liquor and syrup in it and then called it a mojito! Besides all this, the staff was very friendly. Besides one woman that got offended at us because of an orange juice. At the breakfast you could buy an orange juice, that wasn't part of the all inclusive. She wanted us to pay the orange juice with cash, which was no problem for us at all. But our cash was in our room and the exchange machine in the hotel didn't work and apparently we couldn't pay with card. So we wrote a voucher so that we could pay for the orange juice later. We had wrote these vouchers other times at the hotel, where the staff had told us that the vouchers should be payed when we checked out of the hotel. But this woman wanted us to meet with her at lunch, later in the day so that we could pay the orange juice in cash. When we went to lunch we couldn't find her anywhere and asked the other staff if they new where she were, so we could pay. They didn't know where she were and told us that we could just pay for the orange juice when we checked out of the hotel, just as we were told before. But we waited at the lounge area to see if we could find her. Then we found her and gave her the cash, but then she changed her mind and didn't want to receive the cash and said we should pay it in the reception when we checked out of the hotel, which of course we agreed to. We walked away from there really confused and the following days she looked offended every time she saw us in the restaurant or the lounge area. We didn't understand what she was so offended about, because we didn't think we had done anything wrong. It was a really unpleasant experience. When we checked out of the hotel, we were both really exhausted. If I go to Egypt again, I will choose another hotel unfortunately.

Kristina Motsak

We stayed at this hotel in Egypt 🏖️🇪🇬, and everything here is simply wonderful! 🌟 The hotel is amazing 🏨, the service is top-notch 💯, and the staff are very polite and friendly 😊. The atmosphere is incredible ✨ — everything is just perfect! 😍 The animation team is the best 🎭🎉 we’ve ever seen. We especially want to mention Yousef from the animation team 🙌 — a very pleasant, cheerful, and talented young man 💫. He made our vacation even more enjoyable 🌞 and brought us lots of smiles every single day 😄💖. Thank you for the unforgettable experience! 🙏❤️

Ahmad Samir

My recent stay at Aurora Bay Resort Marsa Alam was absolutely exceptional, and I can't recommend it enough! From the moment we arrived, we were met with the most wonderful staff. The reception guys, in particular, were incredibly helpful, supportive, and super friendly, making the check-in and out process a breeze. They truly went above and beyond to ensure we had a great experience. The hotel's facilities are super amazing. The pool area is fantastic, and the beach is simply beautiful, offering a perfect place to relax and enjoy the stunning views. Everything was impeccably clean and well-maintained. The entire team made our stay truly memorable. This is a must-visit hotel if you are looking for a relaxing getaway with outstanding service!

Dana Urbankova

The animators will ask you for your phone with net connection if they can look on Google. When you give them your phone, because you want to help them, they write a positive review from your phone. So be careful, don't give them your phone. I think this is not a very good tactic to get a great hotel rating😁 I think Tripadvasor will be full of such "positive" reviews. I think the hotel is not bad, considering its price and doesn't need this dishonest procedure to get good reviews. I deleted the one written for me and am writing this one with my own hand. And I am deducting 3 stars for this fraud. Otherwise I am satisfied. I just don't like dishonest behavior. The other staff is very nice and pleasant, the hotel provides me with what I expected...

Darkmool lll

Hotel is in bad shape.The rooms and dining hall are falling apart. Food was ok. Fresh pizza was good. The beach is separetad by busy road and you get harrased by guys selling stuff constantly. Just go somewhere else.

Giorgio Tsoupis

Just returned from a wonderful stay at Aurora Bay Resort in Marsa Alam. The property is beautifully situated on Jabal Rosas Bay with stunning Red Sea views. My room was comfortable and well-maintained, while the resort facilities exceeded expectations. The private beach with its vibrant house reef offered exceptional snorkeling opportunities. I must highlight the outstanding service provided by Ahmed from housekeeping in sector 4. His attention to detail was remarkable - my room was always impeccably clean, with creative towel arrangements and prompt replenishment of amenities. Ahmed’s friendly professionalism and anticipation of needs truly enhanced my experience. The food variety was excellent, with fresh options daily. The barman Ahmed stationed at the beach bar was smiling the entire holiday, the chef prepared a cake for our birthday and The entire staff was helpful, but Ahmed Ahmeds’s exceptional work ethic and dedication to guest satisfaction make him truly deserving of recognition and advancement within the organization. The only improvement feedback I have: the outdoor chairs are often dirty from birds and there are many salesmen in the beach

Ивана Живковић

Excellent value for money. Friendly staff, high level of hygiene, very very nice experience. Excellent spa center within the hotel. All praise 🍀

Denis Yordanov

I usually don't write reviews, but I feel like I have to warn people to stay well away from this hotel. I stayed at Hotel Bella Vista in Egypt and unfortunately, it was a very disappointing experience. The rooms are seriously outdated—furniture looks like it's from the 90s, and the overall feel is worn out and neglected. If you're unlucky enough to get a street view room, prepare not to sleep at all. The noise from the constant honking and traffic outside is unbearable, and the poor sound insulation makes it feel like you're sleeping on the sidewalk. The food was one of the worst parts of the stay. It was bland, repetitive, and lacked any real flavor. Every day felt like the exact same meal with no variety and nothing authentic about it. Honestly, I ended up skipping meals just to avoid the disappointment. As for the beach, while the sea itself is beautiful, the beach area is poorly managed. There aren’t nearly enough sunbeds for the number of guests, so unless you wake up at dawn to claim one, you’re out of luck. The only redeeming quality was the sea—crystal clear water with beautiful corals and colorful fish, which made snorkeling enjoyable. But sadly, that’s the only thing this hotel has going for it. Save your money and look elsewhere.

Vuk Majstorovic

Good location, you have planty to see around and close to the hotel. New Marina is 5 minutes by taxi ( cheap ) and 20 minutes if you want to walk and see Hurgada ( be carufel how you cross the street ). Rooms are just ok, old, nothing special, but you do have everything you need more or less. Beds and pillows are not soft but for me they were just right ( you can ask for them ), bathroom again is fine, everything youu need but it is pretty old. Hotel is small and the beach is really small, send, sea is great, windy but if you like snorkeling you have something to enjoy. There is also "Voodoo divers" center next to the hotel. Service is fine, they do keep an eye for you. Food is, in my opinion, good but there is a lack of variety for sure. Hotel is small so don't expect the food to be the best part of your trip. The best part is the pool for kids ( for sure ), animators earn their pay - some interesting workouts, karaoke, volleyball, sun, beach and a great weather.

Sillis

This hotel is a good choice! The beach, pool and shopping all very near walking distances. Almost everybody had a smile on their face and made us feel welcome. They are very attentive (sometimes too much) The only “bad” part was that some are pros in emotional blackmailing, the language barrier is being used wisely (ask all details when making deals) and one pressured us for reviews All in all (and speaking with other tourists and experiences) we definitely made the right choice in this hotel and would also visit it again. Thank you to the Team ☺️

Margarita Yordanova

WARNING: This is NOT a Resort – Avoid at All Costs! Our stay at this so-called resort was an absolute nightmare. I have never encountered such poor conditions in a hotel before, and I strongly advise anyone considering it to look elsewhere. Facilities & Accommodation: The entire property is severely outdated, dirty, and has an unpleasant smell throughout. We were assigned a family room facing the street, which turned out to be a disaster. After 4 PM, the street becomes extremely noisy, with non-stop honking and traffic that lasts well into the early hours of the morning. Sleeping was nearly impossible. The window frames were so old and ill-fitted that they left large gaps, allowing all the noise and heat from outside to come in – it literally felt like sleeping on the street. Food: Bland, repetitive, and uninspired. Every day we were served the exact same meals: rice, fried fish, fried chicken, a limited salad bar, and the same two fruits – melon and dates – every single day. We stayed for 10 days and saw no variation whatsoever. Beach Area: The beach is tiny, overcrowded, and very poorly managed. There are not nearly enough sunbeds for all guests, and unless you wake up at 6:00 AM to reserve one, you’re out of luck. The sunbeds are packed tightly together – side by side with barely any room to walk between them. People in the back rows couldn’t even reach the sea without stepping over others. Constant Harassment: You cannot relax for a moment without being disturbed. Around 8 different hotel or external staff roam the beach and pool area all day long, trying to sell excursions to Cairo, diving trips, safaris, massages, “medical services,” and more. It was endlessly annoying and invasive. Customer Service: Frankly, the service was appalling. Staff were indifferent at best, and at times even rude or dismissive. There is no hospitality, no care for guest comfort, and no effort to resolve issues. In Summary: This is NOT a resort. It’s a run-down hotel with substandard facilities, terrible food, poor service, and zero peace or comfort. Do not be fooled by the photos or description online – they are wildly misleading. If you're looking for a relaxing holiday, you won’t find it here. Stay far away.

Amber Khan

During my stay at Coral Beach Resort in Hurghada, I found the staff to be incredibly welcoming and attentive. In particular, the bartenders, waiters, housekeepers, and security went above and beyond, consistently working with smiles on their faces. They worked incredibly hard, and I’m so glad I chose this location for my stay. For example, the housekeeper would arrange my belongings thoughtfully, and the staff regularly attended to my drink preferences, which I really appreciated. I noticed the same team members working every single day, often for long hours, and I was in disbelief at how tirelessly they provided excellent service with such warmth and hospitality. Their dedication truly made my stay memorable, and I am grateful for the care and kindness they showed. It’s clear that the staff’s hard work and genuine friendliness are what make Coral Beach Resort such a special place to visit.

Lacey Westerman

Here at the moment for the second time, flown from England. The hotel is absolutely beautiful and the beach on site is 100% the best one for hotels. Service here is immaculate all the workers are kind, friendly, and brilliant with kids. Rooms are lovely and aircon is brilliant, they’re well kept by cleaners. Location wise, much further out than most hotels but a taxi costs £1-3 to key places in hurghada anyway. I would absolutely recommend for anyone. Facilities are really good, bars everywhere for a drink, always somewhere to cool down. Includes 2 pools one for everyone and an adult only one.

Brigida F. Armah

The restaurant staff were the highlight of this resort if I am honest, they were amazing, made us feel super welcome, went out of their way to make sure we were happy. Thank you so much to all the guys at the buffet restaurant. The resort itself wasn't so bad just is desperateneed of a revamp, we enjoyed our stay overall.

Manal Ezzat

This hotel is The hotel is beautiful, the food is varied, the room is spacious and clean, there are different shows every day. I really liked the fire show, which is special and I haven't seen it in any hotel before. The shows are really special and you won't feel bored. The price of the hotel is very suitable for all categories.

Anna Przybylska

The hotel made a good impression on me. The beach is beautiful and very clean – perfect for relaxing. The staff were friendly and helpful, always ready to assist. The only downside was the food, which could use some improvement in terms of taste and variety. Other than that, everything was great – I had an enjoyable stay and would be happy to return.

Valentin Ivanov

The hotel offers everything you need for a great vacation – plenty of food, a variety of cocktails, evening entertainment, a spa, and a perfect location close to the city center. It is situated right on the seafront, which is a big advantage, but unfortunately, there is no natural sandy beach. Instead, there is an artificial rocky shore, so swimming in the sea is not really possible. The only swimming option is the hotel’s inner lagoon, which is about 5 meters deep and suitable only for confident swimmers. The rooms are spacious and comfortable, though a bit worn out with time. However, they are cleaned regularly and thoroughly. The food is abundant, diverse, and of very good quality – a real highlight. The only downside is the large number of guests, which sometimes means waiting for a table and dealing with a noisy restaurant environment. The staff truly stands out – extremely polite, friendly, and always willing to help. Despite a few drawbacks, the hotel offers great value for money. I definitely recommend it!

Babs Kropka

Sunny Days Resort – A Fantastic Family Holiday! I recently spent a week at Sunny Days Resort with my 8-year-old daughter, and it was an unforgettable experience! We stayed at the Mirette Family Aqua Park Hotel, which was perfect for us, especially with the aqua park located just steps from our room — such a bonus for families with kids. Although we stayed at Merrit, we dined at the El Palacio Hotel restaurant, as that’s where most of the activities and evening entertainment took place. The food was excellent — delicious, with plenty of variety and generous portions. The views from the hotel were stunning, the rooms were clean, and the entire staff was polite and attentive. A very special thank you to Essam Mustafa, the barman, who truly made our stay memorable. He greeted us with a warm smile every day, was incredibly friendly and helpful, and made the best cocktails! My daughter absolutely adored him and looked forward to seeing him every single day. Thank you again for such a lovely stay. We had a fantastic time and will definitely return, but next time we plan to stay directly at El Palacio to be even closer to all the fun!

Małgorzata Kossakowska

We were in this hotel (6 people, for 15 days) and many things impressed us: the hotel is very big and slowly being renovated. It has a beautiful lagoon where you can swim even if the sea is rough. The coral reef is located next to the hotel and is nice. As a guest you can use all the services of two other 'Sunny Days' hotels right next door. The rooms are awaiting renovation but they have everything you need (air conditioning, kettle, balcony with a view) - they also have the most comfortable mattresses and pillows we have ever found in a hotel! Due to the size of the hotel, the staff really has a lot of work (especially in the restaurant) and they do everything they can to make sure everyone eats well. The food is tasty, always available and - especially in the evenings - very diverse. Drinks are available everywhere and (as always in Egypt) for one dollar they are much better than usual 😂 What we missed: more attention from the animation team and additional activities in the hotel that someone would bring to our attention. Any kind of entertainment for children - apart from the mini disco, no one really cares about these children and there are plenty of them there. What we definitely don't like (but we know that this is standard in this part of the world and the hotel faces a difficult task to change it quickly) - serving drinks in single-use, small, plastic cups that end up with the wind in the sea, in the desert and hit the heads of guests practicing yoga. This really needs to change. overall: budget hotel, food ok, rooms ok, great location (city center, right on the beach with its own lagoon). For this price neither of us expected miracles.

Vineet Kr Dubey

The property is rated as a four star hotel. That itself appears to be an incorrect rating as this hotel doesn’t deserve more than 1-2 star. First thing first - Only good thing about this hotel is location, location and location. Rest all, goes downhill from there. Rooms - Dirty floors, used bed sheets, No sockets for charging mobile devices or connecting electrical devices are just few starting observations by anyone entering the room. These were rectified on calling the housekeeping, but the non-English speaking staff was difficult to be made aware of these issues. The corridors are dirty and appear to not have been cleaned for months altogether. The property is spread over a large area and be ready to walk long distances to reach your rooms. Food - This hotel believes in quantity and not quality. Firstly, the layout of the dining hall is weired. Few food items like salad are kept only in one corner and one may be required to walk 25-30 metres to reach one food item. The sweet dishes are kept diametrically opposite location and the effort seems to be to make the life difficult rather than otherwise. This must be the only “Four Star hotel” to serve food in plastic plates. The preparation of the items is nothing to talk about. Entertainment- The hotel has a team of entertainers named as the “Digital Team”, that is highly talked about by many other reviewers. It appears that this team engages the children in many activities and allows many parents to have their “me” time, prompting them to rate the hotel well. Staff - The reception and higher level staff appears to be rude at times. The staff in the dining halls, house keeping and the bell boys etc is very good. The Internet works only in the main lobby and that too intermittently. The 4-5 star rated reviews amaze one to the intent of those who give such ratings. Location - The hotel has created a small lagoon and also has a fresh water pool that is the only positive about this property and anyone looking to get a tan would be more than happy to be here. Pitiable rooms, poor service and food make this property - Not recommended. Don’t believe the 4-5 star rated reviews written by many others.

Clur Ns

Food is OK, as you'd expect st AI. Some staff are delightful. Rooms clean, great air con, facilities average. Like a lesser version of Premier Inn. Food is same everyday (16 days). Main restaurant is like a crazed frenzy. Hard to find a table. Hard to find cutlery. Hard to find pleasant staff. Towels have to be collected from the sister hotel which is crazy. Pool is very small so crowded. The bay area is really nice for swimming and snorkeling. Have seen so many beautiful fish. Kids club is a no go, nothing happens in there. Furniture needs replacing, puzzle pieces missing, unsharpened pencils. Mini disco as you'd expect. Movie shown each night 7pm for children. If you're lucky the face painting might be out but a four year old with a crayon wearing a blindfold is the standard. They may do 4 children then actually turn children away! Evening entertainment is the same as every other I've seen over the last 20 years. Animation team have no interest in what they do. Included drinks very disappointing. The mirette (sister hotel) offer Included cocktails. I think sunny days can't be bothered. Plastic glasses are small meaning many trips to the bar. Cues are long, staff miserable. Snack area is same. Miserable staff, very long wait. The medical centre is excellent.

Sebastian Klein

Very nice Hotel for families. Rooms, Service and food ist quite good. We spent 2023 and 2025 our vacation at Aladdin Beach resort and it was amazing. We recognized a lot of renovated areas and little things. Our Kids of course loved the possibility of the water Park with all Kind of water slides.

Antoinette mcKinney

My husband and I just came back from 2 weeks in the Aladdin Beach Resort and it was an amazing hotel. When we arrived we got a free upgrade to a deluxe room which was amazing. From the moment we arrived until we left the staff couldn't do enough the food was great only thing was the entertainment was a bit repetitive would be great to have karaoke. There was everything you need in this holiday beach was amazing, pools we great plenty of places to eat the Japanese restaurant was an amazing experience. We are now looking to go back next year this place is great for families etc. Thank you to the staff of the Aladdin for giving us an amazing holiday

Michał Piasecki

I stayed at Aladdin Beach Resort with my family, and unfortunately, our experience was very disappointing. During our stay, an extremely unpleasant incident occurred on the playground. Another guest physically hit my child in the face without any reason. Despite reporting this serious situation to the hotel management immediately, no adequate action was taken. To this day, the hotel has not contacted us with any official statement or sent us the incident report by email, as promised. This complete lack of responsibility and respect for guests’ safety is simply unacceptable. Regarding the facilities, the rooms are in urgent need of renovation. The bathroom was in terrible condition – the sink was loose and unstable, the water tap in the shower was falling off, and the overhead rain shower did not work at all. The food was generally not tasty, with very limited variety and low quality. Additionally, near the playground there is an unsecured construction area for a terrace, which is a serious safety hazard, especially for children. The hotel grounds themselves are quite nice and well-maintained, but the evening entertainment was extremely boring. The animation team spent more time encouraging guests to write positive reviews online than actually engaging the audience. Overall, I cannot recommend this hotel. The lack of proper response to a violent incident involving a child, combined with poor room conditions, unappetizing food, and safety issues on the premises, made our stay very unpleasant.

Dimitris Lioris

Staff are extremely friendly and work hard to keep guests happy. Our room was decent, felt a bit tired and balcony doors wouldn't lock. Also had a random window between bathroom and living space. Lots of accessible facilities, shops with sensible prices and a waterpark very good for families. Small beaches with good sunbeds and large shading umbrellas. As a small piece of advice, be mindful when you book day trips or excursions from the agents in the lobby that you won't be able to review them online. This means that you only rely on what they tell you which most of the times is not accurate. So try to book as much as you can online where people share their experience. Also online prices are hotel agnostic. Booking through agents mean that you pay a different price depending on the hotel you stay at. The cheaper the hotel the cheaper the trip price but always more expensive than online.

Mary Keightley

Bad experience book 2rooms with 2joining rooms when we got there only had 2rooms for 7 people,they did not understand or care that we had 2 teenage boys two young couples daughter and husband and mum they said we can have 3 rooms but still not enough where can mum go they didn’t understand that She couldn’t share with any of the others. Book with on the beach they wasn’t interested even said if we are not happy to go somewhere else so we decided to move what a waste of our first week of our holiday staff where rude

Jakir Ahad

I recently spent a week here on a family holiday, and the experience was fantastic. The resort is fully inclusive, featuring its own private beach, swimming pool, and aqua park. The rooms were spacious, clean, and comfortable, and the staff were all incredibly friendly and welcoming. The food selection was excellent, with plenty of variety to suit all tastes. They also thoughtfully catered for late arrivals and guests returning late from excursions, which was a great touch. I would definitely recommend this resort and would be happy to stay here again. Thank you for an amazing experience!

BreakNNeck

We had a great stay at the Ali Baba Resort! We are very satisfied with the hotel overall. The food was tasty and there was a good variety every day. The animation team did a fantastic job, especially for the kids — there were always fun activities and entertainment throughout the day. The beach is beautiful and perfect for relaxing. At the front part there are quite a few stones, but once you go a bit deeper into the water, the stones disappear and it’s much more comfortable to swim. We really enjoyed our time here and would definitely come back!

Hamza Ahmed (Mizo)

Amazing experience at Ali Baba Palace! The hotel is absolutely fantastic! The service was excellent, the rooms were clean, spacious, and very comfortable. The food was delicious with a wide variety every day. The beach is beautiful, and the aqua park is super fun for both kids and adults. Special thanks to the animation team — they were energetic, entertaining, and really made our stay more enjoyable. Me and my kids had a great time, and we truly appreciate the wonderful treatment from all the staff at Ali Baba Palace. Thank you so much! Definitely recommend.

Monika S

The hotel deserves a 6/10. The location and room sizes are positives, although the hotel has seen its best days. The food is good, and the restaurants are clean. The pool is a negative, as it lacks automatic pumps, so the water isn't the cleanest. Minus for the fact that at the bar by the reception they wanted 1 euro from me for bottled water, which is free after all It was also unpleasant when one of the waiters on the beach asked us for food from the bar. The third minus was that closer to departure the rooms were not cleaned, the garbage was not taken out, and there was no drinking water in the fridge - in a place where you can't drink tap water. The beach is a plus, it's close and the water is pleasant and warm. The animations are utterly boring; I suggest working on your programming. It's a shame the waiters only serve Germans, Englishmen, and Arabs from other countries. If you're Polish, you have to carry your own ashtray and drinks.

Angela Stone

Loved our holiday here. Waterpark is fantastic, snorkeling off the beach is great. Food was the best we'd had in an Egyptian hotel. There's shops outside to go to and it's in walking distance to the mall. Rooms are a decent size and clean. Would recommend

Hazem Rady

Very Nice hotel. the staff is very friendly. the food was so delicious especially at dinner. the vibes were amazing. the rooms were very clean and tidy. the sea is nice, not perfect but nice. the pool is very good and clean. i strongly recommend it.

Małgorzata Golmento

Review: 5/5 ⭐⭐⭐⭐⭐ We had a truly wonderful stay at Sea Star Hotel in Hurghada! The staff was incredibly kind, helpful, and always smiling – they made us feel very welcome from the moment we arrived. The rooms were clean and comfortable, the food was tasty and varied, and the atmosphere throughout the hotel was warm and relaxing. We especially appreciated the friendly service at the restaurant, the cleanliness of the pool area, and the attention given to every detail. This hotel is a perfect place to relax and enjoy the beauty of the Red Sea. Thank you to the whole team for making our vacation so enjoyable – we will definitely be back!

Тетяна Солтан

Fantastic hotel - you can relax in comfortable conditions. The people who work there create a unique atmosphere. Everyone is very nice, pleasant, smiling, always ready to help and give advice. I would like to especially highlight Michael, the administrator, who was open to help and quickly responded to our requests! We celebrated my mother's birthday at the hotel, and the staff was very open to all our suggestions, the administrator organized a holiday for my mother, ordering a cake, champagne and live climatic music. The rooms are very clean, cleaned every day, towels were changed every day. The hotel area is very beautiful, large and well-groomed. Two large pools, one of which is heated, which provided comfortable swimming in March. The food was delicious, although there was a lack of variety, alcohol is very high quality, delicious red and white wine. The evening program is very interesting: playing the guitar, playing the saxophone, live music, acrobats and extreme shows really impressed us. It was interesting! The animators are not intrusive, if we wanted to lie quietly by the pool with a book, no one bothered us. In general, the rest at the hotel was very calm, there were few children and screams We recommend the hotel for people who value a quiet vacation, without noise and fuss. I would return there again with great desire

Paul Jenkins

This is a great hotel. i don't think it's 5* tho maybe a 4* at best, the rooms are nice and spacious with good views over the private beach and pool. The staff can't do enough for you and are all helpful. They are quick to ask for tips tho on everything! The air-conditioning was next level good! The room was constantly cool, so the heat didn't bother us at night. The entertainment was very basic, probably more for the kids than adults, and don't get roped into the foam party on Fridays it's just a way to get you to spend money at the bar. The private beach is easily the best it of this hotel it's well set out and always has a nice breeze to keep cool, if you can get some goggles and have a swim in the sea lots of fish and crabs to see Few shops just outside the hotel. I would recommend getting what you need from them as the hotel shop is extortionate compared to any other shop. The bad bits were the WiFi situation. It was advertised on love holidays as being included, which it isn't! I was surprised at a hotel that charges you for WiFi, especially for a 5*. The gym isn't included either, although that is advertised as all included.

Phaedra Green

The hotel is slightly dated, with a canteen atmosphere at meal times. But, the staff have been more than helpful, kind and considerate, always trying to help at every opportunity. It is clean and the food may not be the best, but it was tasty and healthy and good. The entertainment staff are exceptional and got everyone joining in. Considering the hotel caters for so many different nationalities they do very well. I had laundry done, and it was perfect and very reasonably priced. Overall, we had a lovely time, the hotel grew on us and we enjoyed our time very much. Special mention to Ahmed Sameh who helped us from the moment we arrived, and Gamal who was kind and considerate.

Mostafa Mohamed

Staying at this hotel is an absolute blast and I can't recommend it enough! From the moment you arrive, the staff makes you feel like royalty, always ready to assist with a smile. The rooms are spacious, comfortable and offer breathtaking views of the ocean, which is simply stunning. The hotel's amenities, like the pool and beach access, create a perfect atmosphere for relaxation. You can enjoy delicious meals at the restaurant, offering a diverse menu to satisfy every craving. Moreover, the location is ideal for exploring the surrounding areas and creating unforgettable memories. Overall, this hotel is a true gem for an amazing vacation.

Legzz

Staying at this hotel was a pure pleasure! From the very beginning, you could feel the highest standard of service and attention to every detail. The staff were exceptionally polite, helpful, and always available — whether at the reception, in the restaurant, or at the spa. The rooms were spacious, perfectly equipped, and cleaned thoroughly every day. The bed was incredibly comfortable, and the view from the balcony was absolutely breathtaking. Additional amenities like a coffee machine, minibar, and a set of toiletries only enhanced the sense of luxury. Breakfast and dinner served in the hotel restaurant were top-notch — a wide selection of dishes, fresh ingredients, and perfect presentation. I especially recommend trying the local specialties and desserts! A big highlight was the wellness area — the pool, sauna, jacuzzi, and spa treatments provided the perfect relaxation after a full day of exploring. I highly recommend this hotel to anyone looking for comfort, tranquility, and the highest level of service. I’ll be happy to return at the next opportunity! ⭐⭐⭐⭐⭐

Ari Marbain

I don't want to write about the hotel, but I want to describe the staff at the hotel, because they do their job 120%. 1) Super food, great food, great design. Every day new food, very clean. Good breakfast and lunch, and always great grill for the evening. Special thanks to chef Salah who makes great food and 100% good food. I want to thank Kamal and all the staff who work at Segull restaurant with great food. They work like warriors. 2) Great group who work at the big swimming pool and Aquarem and work at the bar, big thanks to Salah and Ibrahim and hussen and Ahmad. 3) Big thanks to all the staff in the big bar, Syead, Ahmad, Omar, Antony, Hussen, Ayd. 4) Very nice staff at the reception, big thanks to Marko and David, Muhammed and Hussein they give great service and are helpful with customers. 5)Very nice guy who cleans our room, made a nice design with a bathroom towel for my children, they were very happy. Finally, I recommend and I want to add that the hotel thinks a lot about the environment and cleanliness. 🇪🇬🏢🙏

Somnik

It was a great experience staying here, the staff is really friendly and jokes around a lot, which also entertains the kids. The food was good, and there were even vegetarian (and even some vegan!) options, though the to-go breakfast bag left a bit to be desired. They’re also usually happy to accommodate some requests. Thanks for the great week!

Abdelrahman Elsamahy

The holiday in your hotel was fabulous, wonderful views. The cleanest beaches, friendly staff on the beach and at the reception. High praise to the animators, they are very nice and smiling. It is impossible to get bored here: sports and dance classes and games are held on the beach every day, this brings tourists together and makes the atmosphere of the beach favorable. The hotel has excellent food, there is always a choice of dishes. We thank you for such a wonderful organization of the holiday

Arunan Vimalarajah

My family and I spent a week at Hotel Mercure in Hurghada and we were very impressed. The hotel is extremely clean and well maintained, and the buffet was always freshly stocked at any time of the day. The food was delicious and varied – we especially enjoyed breakfast and dinner. Minor issues in the room were fixed immediately after a quick phone call, which shows how excellent the service is. The rooms are a bit older, but still comfortable and perfectly fine. For us, this hotel feels more like a five-star than a four-star experience. The beach and the sea are absolutely beautiful – we can fully recommend this hotel.

Hadil Ka-koush

We have just returned from a 14 day stay at the Mercure hotel Hurghada. We have had a fantastic holiday with lots of good experiences. The hotel lived up to our expectations. All staff are friendly, welcoming and helpful. They did everything to meet our wishes and needs. The restaurant was always nice and clean despite the fact that it was always busy. The food was well prepared and tasty. There was a large selection and something for every taste. We enjoyed both the beautiful beach and the pool. All in all a wonderful holiday and we will definitely come back.

Big Daddy

We were at the Mercure Hurghada Hotel for the first time, thank you for your satisfaction, everything is beautiful, the experience is unforgettable, the service is excellent, the food is excellent, the service, the cleaning of the rooms is clean 10, the beaches are excellent, we will come again! We are not satisfied with the program, the karaoke drove us to the room every time, the performers are all praise, but a better program is needed. And of course we are not satisfied with the Russians, there are too many Russians in the hotel and around the hotel, we once felt as if we were in Russia, there are really too many of them and they are tiring. Thanks again for the service and all the praise, you won't regret it, and don't worry about the water and bacteria, they're empty stories, eat and drink as much as you want.

Nina Jurčan

My experience at Mercury has been beautiful. The beach is very nice. The rooms are clean. The food is delicious. Everyone is so friendly and nice. I want to recommend everyone to have their pictures taken professionally by the wonderful Adam, the pictures are phenomenal and it's a shame not to have such a memory. I am very satisfied with the hotel and I can't wait to come again next year to the Mercure!❤️❤️❤️

Márk Horácskó

We had a really nice experience here. I can understand why this hotel has clients with 15+ revisits. The cleanliness of the hotel was amazing! The quality of the food was excellent! We are allergic to eggs and diary, they still managed to make us dishes we could eat. Inside the hotel everyone was kind and friendly especially Sayed the manager of the Italian restaurant! The entertainment for young adults, adults and children was on another level thanks to the animation team! We made great connection with them and made so many unforgettable memories! I’ll attach a picture of the animators you should look for, if you are looking for some good experience!

Hannah

Beautiful hotel; this is our second time here and we absolutely love it. Great animation, very enthusiastic, extensive activities. Staff really go above and beyond for us. Large, well kept grounds. Very safe area. We will be back for our third time shortly

S M

We had an amazing stay at titanic palace! All staff were helpful and always gave service with a smile. The hotel itself had everything you would need for an all inclusive stay - including a spa and gym. Multiple pools and a private beach so you had plenty of space without feeling overcrowded. The rooms were very clean and maintained daily with housekeeping. The food service was excellent with different cuisines every night for dinner, alongside additional restaurants within the hotel that you could reserve for free! An amazing hotel with amazing staff, I highly recommend!

Hassan Mohamed

I had a fantastic stay at Titanic Palace! The resort is beautifully designed with stunning pools and a relaxing atmosphere. The staff were always friendly and helpful, making sure we felt welcome. The rooms were spacious, clean, and comfortable. There was a great variety of delicious food at the restaurants, and the beach was perfect for relaxing. Entertainment in the evenings was fun and enjoyable. I would definitely recommend this hotel and hope to return someday!

Simon Knox

Great hotel, great staff, great food and very peaceful environment if you want to chill and relax too. Palace beach is very lively with water park etc, this gives the best of both worlds! Recommended

Viktoria Mamula

I had a wonderful stay at Titanic Palace Hotel! The staff were incredibly kind, friendly, and always ready to help with a smile. The food was delicious with a wide variety of options to choose from every day. Our room was very clean and well-maintained, which made the stay even more comfortable. The hotel offers plenty of activities and facilities for all ages — there’s always something fun to do. I highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation.✨

Michel Aurel

This hotel could easily deserve a 4-star review. The bungalows are charming and a great place to relax (as long as you don’t inspect everything too closely), the beach they offer a shuttle to is beautiful, and the location is convenient – close to both the kite station and downtown. Prices are also quite reasonable. Unfortunately, our experience was overshadowed by the extremely unfriendly and unhelpful staff at reception. Up until our arrival here, we had only positive encounters in Egypt. But from the moment we tried to check in, we were met with eye-rolling, harsh tones, and borderline hostility — no fewer than eight times on our first evening alone. A guest that was trying to check out even cried when we got there. It’s baffling how a hotel can assign its least welcoming staff to the most guest-facing position. In contrast, the security guards and housekeeping staff were kind and professional. But if you try to check in or ask for assistance, you’re treated with visible annoyance and hostility. For example: when trying to book a cab to the airport, we were told to come back multiple times, only to eventually learn that the hotel is legally not allowed to do this – something that could have easily been explained the first time. When a mistake was made by reception, they were quick to blame and berate us, and only changed their tone once we proved it wasn’t our fault — followed by a condescending “calm down.” I'm not the one who has to calm down buddy, maybe try anger management classes. In summary: this place has real strengths in terms of setting and value, but the reception experience is a major no-go and you have to "let go" in order to enjoy your stay.

Kareem M. AbdelAzeem

I stayed at this hotel recently, and unfortunately, it did not live up to expectations, especially considering the high price. The overall cleanliness was below average, and the beach area was not well-maintained. The beach bar offered very limited options, and beach services were almost nonexistent. The food was another major letdown – not only was it lacking in variety, but the quality was also quite poor. Even the snacks felt like an afterthought. Inside the room, things weren’t much better. The air conditioning didn’t work properly, the TV wasn’t functioning, and despite reporting these issues to the staff, no real solution was provided. The ceiling fan made a constant loud noise, and the bed, sofa, and pillows were uncomfortable, making it hard to relax or get proper rest. On a positive note, the staff were very kind and as helpful as they could be, but it was clear that many issues were beyond their control. What disappointed me the most was the unprofessional behavior at checkout – the receptionist insisted I write a positive review on Booking before leaving, which felt very inappropriate. Overall, I would not recommend this hotel. For the price charged, the service and facilities should be much better.

Mohamed Zeid

A Perfect Getaway in El Gouna! I recently stayed at Panorama Bungalows El Gouna in the Royal Bungalows Suite, and the experience was absolutely amazing. The room was extremely comfortable and spacious, and having a private pool made it feel like a true luxury escape. It’s the perfect setting for couples of all ages looking for a private, honeymoon-like experience. The food was excellent — a wide variety that caters to everyone, whether you're a carnivore, vegetarian, or vegan. Every meal felt thoughtfully prepared and well-balanced. The staff were incredibly friendly and helpful, always greeting us with a smile. Special thanks to Mr. Ossama at the front desk for being so accommodating, and also to the team at the Lagoon dining area, who were always welcoming and attentive. Highly recommended for anyone looking for a mix of relaxation, comfort, and top-tier service in El Gouna. I’ll definitely be coming back!

Alfred Tadrous

Lovely Stay, Just Avoid the Animation Team’s Parties The hotel has a beautiful atmosphere, amazing staff, and delicious food with lots of variety at the buffet. Loved the option to dine at the Oriental, Italian, or Asian restaurants a great experience overall! The only downside was the animation team constantly pushing party tickets. I went to one in Hurghada and it was a complete mess. Still gave 5 stars because everything else was perfect, but I wouldn’t recommend joining those events.

Basma Helmy

Stayed one night in the Jacuzzi suite at the building — the room was spacious, cozy, and just as I requested: on a high floor with a beautiful lagoon view. The staff and room service were very friendly. The location is great, just a 10-minute walk from downtown El Gouna. Some parts of the hotel are still under construction, but thankfully there was no noise. Overall, a relaxing and well-located stay!

Rebeka vičič

I had a lovely time at Riviera Hotel in Egypt. The room was clean and comfortable, the staff were kind and helpful, and the food was tasty with lots of variety. The pool and beach were beautiful and well maintained. I would definitely come back again!

Endi Vaš

We stayed at your hotel for 11 days and our overall impression is excellent. We would especially like to highlight the cleanliness, orderliness, variety of food, and the kindness of all the staff – from the maintenance team to the management. In particular, we would like to commend the waiter named Mohamed and the bartender named Islam. Plenty of amenities, all compliments, and our highest recommendations.

Sara Sara

We just came back from Hurghada after staying at this hotel, and let me tell you – it was a fantastic experience! The staff was amazing, and everything was clean and well-maintained. The food was good, and they provided everything from toothbrushes and toothpaste to shampoo and conditioner – it was great. The water park was so much fun, and the unlimited ice cream was a big bonus. We truly enjoyed our stay!

Simona Labazan

It was my first time in this hotel. Hotel is family friendly with party for the adults at evenings. The staff is very friendly and it helps you with everything. We went to the disco 2 times and it was amazing..the staff from hotel goes with you and protect you all night. I felt realy safe.

sherif ezz

Very good experience. The room is in front of the pool i just need to get out to jump.the room is clean i got extra bed so easily.the restaurant is so good .variant foot .variant restaurants .the staff always ask about anything you need.the aqua games is interesting. I really liked it .thanks the new management of sun rise

Hany George

We absolutely adore this hotel – so much so that this is our third visit! It's genuinely a fantastic choice for families, offering so many features that make a vacation easy and enjoyable. The stunning lagoon beach is a definite highlight, providing a safe and picturesque place for both kids and adults to enjoy the water. Beyond the beach, the daily animation shows are a huge hit, ensuring there's always something fun and engaging happening for all ages. The consistent quality and wonderful atmosphere are why we keep coming back."

Zizo Mahmoud

I had a wonderful experience From the moment I arrived, the staff were welcoming, professional, and very helpful. The room was clean, spacious, and comfortable, with all the amenities I needed. I especially appreciated the attention to detail and the quiet atmosphere that made it easy to relax. The location was perfect—close to local attractions yet peaceful. The breakfast buffet was fresh and delicious with plenty of variety. I also enjoyed the on-site facilities, especially the [e.g., pool, spa, or gym]. Overall, I highly recommend this hotel and would definitely stay here again. Thank you for making my trip so enjoyable! And I won't forget the entertainment they are very friendly

Moody Hodhod

The hotel in general is absolutely wonderful. Many thanks to Mr. Adel Mostafa, Reservations Manager. A thousand thanks to the staff from housekeeping, animation, and the restaurant and bar staff. The hotel is very clean. And all the staff are friendly. The people are respectful and treat you with the best service. The sea is sandy, but there are rocks at the beginning, so you must wear water shoes to enjoy it.

Dagmara Badaczewska

Hotel Its fantastic. 10 Minute taxi from Marina. 2 km to city center. All staff it’s very nice, kind and helpful. Lots of things to do. Great animators. Room very clear. Every day cleaning. Big swimming pool. Basem it’s the best animator of the world! In hotel it’s a lot of different food and drinks. Its my first time in this hotel, but I am sure I come back!

Anna Antek

The hotel is great. Clean everywhere, the rooms are air-conditioned and cleaned every day. The stay was made more pleasant by the animators. The best was Abi. Nice, smiling young and super pretty. Very helpful and caring for children. I recommend this hotel for families.

Andrei Serban

The hotel is very beautiful and exceptionally clean. The rooms are spacious, and the beds are large and comfortable. All the staff members are friendly, and the overall atmosphere makes you feel great. There are several pools—seven in total—but only one is heated. Personally, that wasn’t an issue for me, as I swam in one of the unheated pools and it was perfectly fine, especially since it wasn’t crowded. The bed linens and towels are changed daily during room cleaning, which is a nice touch. There are multiple restaurants on-site: Italian, Oriental, Chinese, and Brazilian/Mexican. We received two à la carte dining vouchers and chose the Oriental and Italian restaurants—both exceeded our expectations, though the Oriental one stood out as the best. There are various programs and shows for both kids and adults, and there’s even a fairly large aqua park. The beach has plenty of loungers and is well-maintained. However, if you want to swim in the sea, you’ll need to walk about 150 meters out, as the water is quite shallow near the shore. You can also go snorkeling from the pier and swim among the fish—it’s a beautiful experience. The resort itself is huge, and cleanliness is maintained throughout every area. The food was good and plentiful. I highly recommend this resort and would definitely return.

Ivo Zhekov

Had a great time on our trip. The pools are nice and clean. The lagoon they have is great for swimming and relaxing with the added floating chairs. Most of the staff we dealt with was great. Entertainment was good with a variety of different programs every night. Even though we didn't join any of the morning/afternoon (only night) activities it looked like people were satisfied with them. The shows they had were great. The shop in the front of the hotel has a big selection of souvenirs and if you buy multiple things they are willing to negotiate the price. Special thanks to Aly from the entertainment/animator crew. He made our stay excellent and was really fun to be around. He was very helpful with anything we had questions about and the shows were great with him! He is fun to be around and if you are looking for extra nightlife activities he is your go to guy! When you come you can't miss him just look for the hair! Also special thanks to Mustafa who owns the Spice & Tea and the Perfume shops next to the pools. A really down to earth guy who met us with amazing Egyptian coffee in the shop the first day we passed by. He went out of his way to help us out with unrelated matters and I personally will be eternally grateful for that! I'm sad our last day we couldn't catch him on time so Mustafa if you are reading this thank you brother! He isn't like other merchants that pull you in the shop and just see you as walking $$$ but a genuine human being. If you want perfumes, spices, tea, creams he is your guy! Don't pass him by, go and chat with him. Our overall stay was great. I would recommend this resort.

engy gomma

Shocked by the Receptionist's Rude Attitude – I’m a Returning Guest Rating: ⭐☆☆☆☆ I’ve used day-use at Gravity Hotel before with no problem, so I was honestly shocked by how I was treated this time. I had left my original ID at the car rental, but I had a clear copy with me — which was accepted in the past. This time, the receptionist flat-out refused and spoke to me with an incredibly rude and dismissive attitude. I understand if rules have changed, and I wouldn’t have minded if it was explained politely. But there was no respect, no basic customer service, and no effort to help. Being a returning guest made this treatment feel even worse. I won’t be coming back of course but so sad that’s the level of hospitality now.

Mila Karimi

Had been there with my family and everyone was really friendly and nice. The food was good and the animation Programm as well. Just the room was a little bit old and not that much clean as I expected, but it’s Egypt and not European standard. They also have a nice beach and lots of different pools.

Sarah Wilson

Lovely hotel, better for families than a romantic couple getaway. Staff really lovely, rooms big and cleaned very well by lovely staff. Food not great but sett8ng lovely and close to town if you want to go out and about.

Shal Scott

Just came back after a really enjoyable 2 week stay. What can I say.. the room perfect cleaned daily and a new animal made daily for end of my bed! Cleaner was very friendly and helpful. Staff at this hotel were very friendly and went above and beyond to help. We sat by bettys bar almost daily. The staff were brilliant especially ramon, the man you gave you your towel daily was fantastic. Food at bettys bar was the best.. chicken burger and chips were the best. The pool was cleaned daily and was really clean. Food up at the main restaurant had a lovely selection of foods. Which were all named and was delicious. The entertainment in the evening was brilliant. From the moment we checked in until the time we left everyone went above and beyond to make my stay exceptional. Thank you to each and everyone of you at caves resort. Will definitely see you again next year

Superhoop 1

I have just got back from a week at the caves and the only negative I have is that a week wasn’t enough! I had a Royal Swim up room (1040) and it was stunning! The room itself is huge, clean and comfortable. The swim up pool was warm ( I usually hate pools as always feel the cold) but this was beautiful. I didn’t use the main pool which I believe is heated, so can’t comment on that, or the entertainment around that pool but the swim up was perfect for us! The food was decent but we did prefer to eat at Bettys snack bar than the main AI buffet, however there were plenty of options daily. The staff can’t do enough for you. Very welcoming and chatty even though they work so hard in crazy heat! There is not much to do outside the resort but a 30 min uber and your in the heart or it all! Gym looked amazing, but I was there to relax not work out so skipped this part! I’d go back in a heartbeat. Loved it!

Gezim Sylejmani

Our stay at this hotel was generally pleasant, but there were some important downsides. The room was clean and comfortable, with a beautiful view. The food was good and varied. Also, the staff was extremely polite and professional – definitely one of the hotel’s best aspects. However, there were a few things that left us disappointed: • The WiFi was very weak, especially in the room. • The fridge didn’t cool properly. • The water pressure in the shower was extremely low, making it uncomfortable. • Some activities organized by the hotel required extra payment, which wasn’t made clear from the beginning. • The drinks were mostly ice and very little actual beverage – this was quite disappointing. Overall, it’s a good option for those looking for relaxation and nice views, but a few improvements are definitely needed for a better overall experience.

Liam Dunn

Brilliant hotel - we first saw it advertised on LoveHolidays and decided to take our chances and we were pleasantly surprised by it! Upon arrival you are treated to some nice tropical drinks and then taken to your room. The room itself was so cool, it was like being in a Flintstone’s movie - which is also the theme of the hotel! The pool was our favourite part too, it has many secluded spots under the walkways to get away from the blistering sun whenever you want whilst still staying in the water, and the overall design of the pool is quite unique! The beach isn’t the greatest, we went there once all week but that’s not a huge problem for us as we preferred using the pool. The food was delicious too, and we never got bad stomachs or felt sick from it!

Lee Mags

Loved every moment of this experience. The dining manager was amazing. He made everything happen for us. Reception staff were great, bar waiters were out of this world. Cleaning was not first class. At times just beds were made.

Rewen Yaekob

This is the perfect hotel for you and you’re family. Everyday they did new activities in the pool, like volleyball, water polo or dancing lessons. The food here is very good and had a new theme everyday. The workers here are always smiling and willing to help you if you need. Every night they also have shows and different themes. The team that are working with the activities and shows are very happy people and make the whole place a much better place.

Frances Knowles

Just spent a week at this resort, I can highly recommend it. The hospitality, the friendliness of the staff from the managers to the cleaners was spot on. The cleanliness was perfect, bedding, towels changed daily and floors/bathrooms cleaned constantly. The animation team entertained both adults and children, always smiling & chatty. The food was good, lots of choice and a huge array of pastries. I would definitely go again. The only downside was the distance from the nearest big town.

MissSoleAffair

Fantastic trip, it was a good holiday with my mum. We had a really good time together. We met the best animation team ever especially me. We enjoyed the food enjoy the evening shows by the entertainment team. We enjoyed the beach parties was good amazing food and hopefully you come again, thank you so much.

Terezka Blahová

I just wanted to say a huge thank you to the whole animation and service team. You’re doing such an amazing job, and it really shows how much effort and heart you put into making everyone feel welcome and entertained. Every single one of you brings so much energy, kindness, and positivity – it honestly makes a huge difference. Because of you, this place doesn’t feel like just a hotel, it feels like home. I’ve had such a great time here, and a big part of that is thanks to your smiles, your fun spirit, and the way you care about people. Please keep doing what you’re doing – you’re all incredible!

Rafal Kalkowski

Had a great stay at Arabella Azur in late June. The hotel offers lots of amenities, the food was varied with good fish and meat options. Loved the main "Grill Restaurant" – beautifully located right by the sea. It was hot during my stay, but the beach is just steps away. I stayed in Block B with a sea view – clean and well-maintained room. Coral reef nearby, perfect for snorkeling. Evening shows were fun, and the animation team worked hard. A few downsides: loud A/C and limited alcohol options in all inclusive. Overall, very positive experience – I’d happily come back!

Bobby Trayanovski

The beach and water here are absolutely beautiful – clean, clear, and truly amazing. Unfortunately, the overall experience was disappointing. When we arrived in the morning, we were not given our all-inclusive bracelets until 1 pm. Instead, we were told to pay 30€ per person if we wanted food or drinks before then. The same thing happened at checkout since our flight was at midnight, we were again asked for 30€ per person to use the all-inclusive until departure. Food was limited, drinks were definitely not “all-inclusive,” and most cocktails were served warm because there was almost never any ice. Breakfast at Tortuga ends at 10:30, and lunch doesn’t start until 1:30 pm, so if you wake up late there’s nothing available in between. Entertainment was also lacking, and the Friday show required an extra 10€ per person. On a positive note, many of the employees really do try their best to make the place better, but the overall policies and management are frustrating. The beach itself was fantastic, but because of the extra charges, limited food and drinks, and lack of true all-inclusive service, I would not recommend this resort.

svetlirad

The hotel was fantastic. I really loved the beautiful green spaces where you could take a walk and enjoy the lovely greenery and flowers. We tried all the restaurants, and our favorites were the Italian and Indian ones. The beach was wonderful, with fine sand. I especially appreciated the large umbrellas that provided plenty of shade. It was also very convenient that there was a restaurant right by the beach where we could have lunch. We were extremely impressed by the guest relations officer, Mahmut, who was always available for us and went above and beyond to make our stay unforgettable. We are also deeply grateful to the restaurant manager, who, after learning that we are vegetarians, came every day to check if we had eaten well and whether we would like something specially prepared for us. The reception staff were also especially kind and helpful. I highly recommend the hotel and would gladly visit again. Svetlana

Lorenza Mandreca

This resort exceeded all expectations! From the moment we arrived, we were welcomed with warm hospitality and incredible service. The rooms were spotless, spacious, and beautifully designed, offering breathtaking views. The food was delicious with plenty of options. Great entertainment team! Whether you’re looking for a romantic escape or a peaceful retreat, this is the perfect destination. We left feeling refreshed and can’t wait to come back!

jasmina ramcic

Love love the resort especially the staff. Special gratitude for chef Jerome (French chef) for making our dinner experience AMAZING. Him and his staff went above and beyond to greet and welcome us in. Once again from the bottom of our hearts thank you to these amazing people. Would recommend this hotel 10 out of 10 .

Aleksandar Talimdjioski

The resort is very nice and beautiful for family vacation, especially for parents with kids. Pros: big spacious room, well organized space, big terrace, 65" HD TV, sheets and towels are changed every day, separate towels for the beach, you can eat in several different restaurants, good varieties of cokes and juices, they have good beer (Sakara) too, but its alcohol free. The beach is almost perfect with long coast line, very wide, equipped with huge umbrellas where 4 sunbeds can be placed underneath. The resort also has several pools with water park, and lots of green spaces everywhere, so you can walk in very pleasant environment when you go to the beach or anywhere else. Cons: we had to ask for additional shampoo, soap and shower gel every other day, the food in the main restaurant and in Tortuga was almost the same every day, they must serve proper beer with alcohol in it, and to serve it in much bigger glasses instead of pouring it in 330 ml plastic cans. Overall we are spending high quality time here, but there are lot of details that the managers and the owners must improve. At least there must be more European type of food, ex: sausages, pasta, chicken, BBQ, pork, alcoholic beer, in order to attract more European guests.

Assem Abdelhakim

The staff was professional and gentle The food was so good, yet not too many varieties. The location is perfect in the middle of the city. Value of money, you get almost everything with less money than others besides. Not all the drinks are free of charge. The fresh drinks are for extra fees. It's a bit crowded with its facility It's not beach front, but it has its beach shared with another hotel in the group.

xavi er

Sure! Here’s an English review based on your input: ⸻ Great Stay in Hurghada – Highly Recommended! I had a wonderful time at this hotel in Hurghada. The food was really good – plenty of variety, fresh, and tasty at every meal. One of the highlights was definitely the staff; everyone was incredibly friendly and always ready to help with a smile. The animation team was amazing as well! They brought great energy and fun to each day with plenty of activities and entertainment, without being pushy. They really made the stay more lively and enjoyable. The hotel also had a great atmosphere, with lots of fun and friendly guests – it was easy to meet people and have a good time. The only downside was that the streets outside the hotel can be a bit tricky to navigate for tourists, especially if you’re not familiar with the area. But once you’re inside the hotel, it feels like a little paradise. All in all, a great experience – would definitely come back! ⸻

Ana Cristina Ribeiro

I loved this hotel and I truly hope to come back. The food is fantastic, the staff is great and very welcoming. The beach is clean and perfect for snorkeling, with plenty of sunbeds for everyone. There’s even an adults-only area, a game room, different restaurants, and a variety of shows. The entertainment is great, with lots of activities throughout the day. The cocktails are amazing! The hotel manages to be super relaxing and peaceful, yet full of energy and fun at the same time. Everything is spotless. I’m really enjoying the experience.

Basem Saad

I had such a great time at Bel Air Hotel! The pool party was honestly one of the best parts of my stay — fun music, good vibes, and everyone was just enjoying themselves. The animation team was amazing! Super friendly and full of energy. They really know how to get people involved and create a fun atmosphere. Big thanks to them for making the day so much fun! Can’t wait to come back again!

Demetra Autunno

We’ve stayed in this Resort for more than a week with our organized trip, and let me say this: we will definitely be back! The service is amazing, everyone is super nice and willing to help you if you need anything, the food is good, a lot of vegetarian options, and it’s so silent, you’ll definitely get a good night sleep in their rooms! It’s adults only, so that definitely helps with the silence and calm it provides. A gigantic pool and a super nice beach with sea access! Also: the animation, super nice, and there is always something planned to do! Bonus points: if you love cats, this is also the place to go! There are cats everywhere, who love pets and cuddles! We also felt super safe, the entrance is always monitored by security and even the outside area is very safe to visit, the Al-Mina Mosque is a 10/15 minutes walk by foot and it’s a must visit if you go to Hurghada! It was our first time in Egypt and this resort helped make it memorable! We will come back for sure!

Julia Trokhymuk

We had a wonderful stay at this hotel in April this year. Everything was perfect — the hotel is beautiful and well-maintained, the food was great, and the atmosphere was very relaxing. The staff were amazing — always friendly, professional, and ready to help. We would especially like to thank Ahmed Hani, who was incredibly attentive, kind, and always made sure we were comfortable and had everything we needed. His warm attitude and great sense of hospitality made our stay even more special. We truly enjoyed our vacation here and will definitely come back again. Highly recommended!

Alija Mustafić

We had a wonderful stay at the Hilton — everything was absolutely excellent. The hotel is spotless, beautifully maintained, and offers a warm and welcoming atmosphere from the moment you arrive. The beach is stunning, perfectly clean, and just steps away, making it an ideal place to relax. A very special thanks to Mr. Almouayad from housekeeping — his kindness, attention to detail, and creativity truly stood out. Every day we returned to a perfectly tidy room, fresh towels, and a new towel figure that always made us smile. Such small gestures made our holiday unforgettable, and we are truly grateful.

Danisha Cremers

Amazing location right on the Red Sea with stunning views. Loved the pools, private beach, and friendly staff. Rooms were clean and comfortable. Food was good but a bit pricey. Overall, a beautiful place to relax and enjoy Hurghada – I’d definitely come back!

Shakir Chowdhury

Short drive to everywhere. Really good private beach Loads of activities for children Buffet for all inclusive which has large selection but not the most tasty. Very clean hotel with friendly staff which make every customer feel special. Would definitely stay there again

Rozait Barghout

Very enjoyable stay @Hilton Hurghada. The hotel is very clean and accessible with a great beautiful view of the sea, very green and lush gardens and several pools to suit everyone plus a blue golden sandy beach. Also a great equipped indoor gym. Food was very tasty and clean and suits every taste. All staff at the hotel are very attentive and helpful making sure you enjoy your stay. Hilton also offers great entertainment through its beautiful animation team with daily stretching and pool aqua classes plus several dance shows, events and activities spread throughout the day and night. The dance shows are fun and enternaining and professionally done by the animation team members who are very sweet and friendly. Highly recommended.

Mohamed Elsheikh

Our stay at Old Palace Resort Sahl Hasheesh was truly unforgettable. From the moment we arrived, we were welcomed by friendly and professional staff who made sure everything was perfect. The resort’s location is breathtaking, with a beautiful private beach and crystal-clear waters. The rooms were spacious, clean, and offered stunning views. Dining was another highlight, with a variety of delicious options every day. Whether relaxing by the pool, enjoying the beach, or exploring the nearby area, every moment was memorable. This resort is perfect for anyone seeking relaxation, great service, and a peaceful atmosphere. We will definitely come back again!

Hanein Alkordi

My husband and I stayed at this hotel for 10 days, and we cannot express how satisfied we are. The service was exceptional, and the staff were incredibly friendly, attentive, and professional. The entire team went above and beyond to make our stay memorable. Our room was always perfectly cleaned, and one of our favorite staff members was Gamal جمال عبدالناصر. He truly made our days more special with his kindness, creativity, and warm personality. The hotel is in a great location, close to everything you might need, and both the food and the overall dining experience were excellent. We enjoyed a wide variety of delicious meals during our stay. We highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation. We would definitely come back again!

Mostafa El-kholy

This is my fourth visit to Old Place Hotel. Usually, the experience is excellent, but this time it was below my usual expectations. The room was outdated, the furniture was worn out, and the A/C was weak. The bed was also uncomfortable, and the room overall needs renovation. The hotel has a wonderful beach and the food is good, though the quality is inconsistent. I truly appreciated the friendliness of the restaurant staff, especially Mr. Ahmed and the chefs, but unfortunately, some other hotel staff members were not as welcoming.

Michele Nicosia

Great place always: being here since 2018, and it is perfectly fit for family and adults with many amenities and possible things to see and do. Sea and beach are top premium without any need for walking on the hot bridges all the way to deep sea, which might uncomfortable for many. Hard all inclusive and great services available

mohamed abdelbaki

Thank you so much for the wonderful service and hospitality during my stay. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations. I highly recommend to the hotel. I would stay here again.

Yanzuo Wu

First of all, I think the service attitude at this hotel is actually quite good. Sometimes you might feel overlooked, but that could be because there are simply too many guests. The buffet restaurants are all fairly nice — not bad at all — and the bar is also decent, though many types of drinks were unavailable. However, its location is truly excellent. By booking a room at any of the Albatross Group’s hotels, you can enjoy all of the group’s services, bars, and restaurants. If you want to go to the beach, simply take the shuttle bus — free lifeguards and life jackets are provided.

Darren Little

Me, my Wife and our two 16 year old boys had the most wonderful stay at the Pickalbatros aqua vista resort. Every member of staff were so friendly and accommodating and always had a smile on their face. They always had time to stop and chat and ask how we were and had some great friendly banter. We didn’t arrive at the resort until 1am and the staff in the kitchen made us sandwiches even though the restaurants were all closed. We were kindly given a room upgrade on arrival and it was so much better than we could have expected, the room was spacious and spotless and the boys had their own space with their own balcony. The food was absolutely fabulous with something g for everyone and the visit to the a la carte restaurant was amazing. There are so many swimming pools and sun beds you could always find somewhere to relax and chill out. The water park was great fun. The adult only area was really great just to have time to ourselves, although the boys often went and did their own thing. The daytime and evening entertainment was goo and you could get involved with as little or as much as you wanted to, I did aqua aerobics a couple of times. Me and my family had the most wonderful time and made to feel very special by all the staff. My only criticism would be the amount of times people were coming round trying to sell the spa and the trips, I understand that is their job but it did become a little annoying when you were trying to relax. This was our first visit to Egypt and without any doubt we will come back to this resort.

Indy Shergill

The staff are amazing, the resort is super clean with plenty of pools and things to do. Food and restaurants are wonderful with a good variety. The evening entertainment could be improved, along with a more extensive cocktail menu, and the ice cream bar needs to open way earlier (7pm to 11) is not great when you need to cool down in the 36 degrees heat. I'll definitely visit again.

Sam Fowler

Amazing resort! The staff are friendly, attentive, and always go out of their way to make your stay exceptional. With two kids, it was the perfect holiday—we didn’t want to leave! Even our check-out experience was smooth and pleasant. I’d recommend this place to everyone. There’s Wi-Fi throughout the hotel too, which was a great bonus!

Dr. Ayman Fouad

Housing: Very Good. Swimming pools: Excellent with a good Varity suitable for any age with many lifeguards. Food: very good with many restaurants, although you need to work on improving food taste. Staff members: this is the strongest part of the resort. If I were to choose the single most amazing part of the resort, I would choose the staff. Price: acceptable compared to service provided.

Simona Beclenas

We can really recommend this hotel. The staff is very friendly and helpful, and the service is great. The entertainment program is varied, and the animation team is especially nice with kids and makes all guests feel welcome. There are several pools and bars to choose from, and the food is delicious. It’s also fabulous value for the money. The rooms are spacious and always kept clean, with the cleaning staff being very responsive and friendly. The beach is beautiful, and the snorkeling right in front of the hotel is amazing — we’ve seen an incredible variety of fish.

Peter Kolanski

I had a wonderful stay at this hotel. The staff were incredibly friendly and helpful, always ready to assist with anything I needed. The animation is very interesting they do a really good job. My room was clean, comfortable, and well-equipped, with a beautiful view. The location is perfect—close to everything, yet quiet and relaxing. I especially enjoyed the breakfast buffet, which had a great variety of fresh and tasty options. Highly recommended for both business and leisure travelers!

Elkin Fricke

I spent Christmas and New Year’s at Three Corners Fayrouz Plaza with family, and the stay left me genuinely torn. What we loved Food & chef: Every meal—whether the special holiday buffets or the regular service—was fresh, varied, and clearly cooked with care. The chef often made the rounds, eager for feedback and happy to whip up something off‑menu. Reef & dive team: The house reef is stunning, with vibrant coral right off the jetty. The dive staff were patient pros, making both beginners and experienced divers feel safe. Small, friendly footprint: The resort isn’t a sprawling mega‑complex, so nothing is more than a short walk away. Family rooms can be split in two with sliding doors—handy when you need a bit of separation. Generally kind staff: Day‑to‑day service in the restaurants, bars, and dive center was warm and genuine. What soured the stay Relentless review pressure: Nearly every interaction ended with “Please give us five stars.” The one time I offered constructive (but not perfect) feedback, attitudes cooled noticeably. Baggage fiasco on departure: Despite hotel staff tagging and lining up all six of our suitcases, only four made it onto the transfer bus. We were later told it was our responsibility to load them, and the hotel had no process to forward the missing bags to the airport or home. Months later I flew back to retrieve them, only to be scolded for not having the original claim tickets—tickets that had been attached by their own porter.

Onur KOÇAK

🌟 A Life-Changing Experience at Three Corners Fayrouz Plaza — More Than Just a Hotel We stayed for 8 nights in early August 2025 at Three Corners Fayrouz Plaza for a relaxing holiday — and we left with not only unforgettable memories but also deep gratitude. Everything about the hotel was perfect: friendly and respectful staff, smooth check-in/check-out, a stunning beach, great pools, delicious food( anyone can find something according to own food taste or culture), and a joyful atmosphere that makes you feel at home. The team here, built by Mr. Fayrouz himself, feels like a real family — and that happiness spreads to every guest. But now, let me share something that goes far beyond hospitality — something I’ve never experienced in any hotel, ever. On the second evening, our young daughter was suddenly scratched by a stray cat. Her lip was bleeding, and we were terrified — my wife was crying, and I was panicking, not knowing what to do. We had no car. We felt completely helpless. Within minutes, hotel managers rushed to us, asked what happened, and immediately took charge. Though it was already evening and the clinic doctor was off-duty, they called the doctor in right away. He examined our daughter, checked her vaccination history, and strongly recommended immediate post-exposure rabies treatment. Then something extraordinary happened. The hotel arranged a private transfer — completely free of charge — to a hospital over 40 kilometers away, and made sure we were treated properly. We received the first dose of the rabies vaccine that night and returned safely. The hotel never asked for a single euro in return. Not even once. But it didn’t stop there. As the rabies vaccine requires five separate doses, they promised us to arrange transportation and support for every remaining visit to the hospital — and they did. With love, kindness, and responsibility. Every 3 days, they arranged the transfers again — always with a smile. Always checking in. Always telling us: “Please don’t worry. Your happiness and peace of mind is what matters to us.” Today, we just completed the third dose, and again, the hotel stood by our side without hesitation. This is not just good service. This is humanity at its best. I am deeply thankful to every member of the staff and proud — as a Turkish guest — to have received such kindness and responsibility from our Egyptian brothers and sisters. Three Corners Fayrouz Plaza is not just a resort — it’s a place where real human values still live. We love you. And we will never forget what you did for our family.

Michael Hipfinger

It's very nice here. The staff are always there to help you if you need anything. You can expect a nice experience of luxury and comfort. My personal favorite was the animation staff. The animation team have a catching happy aura, they always try to make you smile, and they always have new and exciting shows for you. The bar staff are also always kind and try to make your stay as pleasant as possible. Also, me and my girlfriend appreciated our room service. He always made the best animals with the towels in our bed. It was beautifull and we are looking forward to coming back some time.

Chetna Mistry

Sinbad Club hotel was superb for a lastminute sunny getaway. You have the waterslides, pools, spa, a short walk to the beach to relax. Hot & varied food options everywhere. Pizza made to taste near the beach was our fav Mohamed Y was the chef. I think more bar staff at the beach bar or even more waiters to take orders from the beach would be beneficial as no one really likes queuing and can get frustrated when multiple drink orders are made and you have to wait for one. In the main dining area special thanks to Ramadan Ahmed who looked after us & provided a great service for our little getaway. Breakfast omelettes were supurb and pasta made to taste by the chefs. Tried the italian restaurant Al la Carte, which was nice if you wanted a different setting. The service was good throughout. Ahmed took your towels on the beach and helped move the sunbeds which was lovely, always kind. Thank you everyone & hope to visit again in the near future. Sincere thanks from mother and daughter.

Rina

It was a very wonderful experience.. The service is excellent.. The staff are always smiling and very nice.. The food is plentiful, varied and delicious.. The hotel is very clean and the rooms are always clean.. The pools are amazing and one never needs to leave the hotel.. Thanks to all the wonderful staff

Tom Courtney

We recently stayed at the Sindbad Club Hotel in Hurghada for 12 nights on an all-inclusive basis, and it exceeded all our expectations. The location is absolutely perfect—just a short walk from the beach, with plenty of shops, cafes, and restaurants right outside the hotel, making everything incredibly convenient without ever feeling too busy or overwhelming. The hotel itself is spotless and clearly well-maintained. You can see staff cleaning and gardening at all hours, which really shows how much care goes into keeping the place looking its best. Our room was always clean and comfortable, with everything we needed for a relaxing stay. One of the real highlights was the food. The main buffet was consistently excellent, and the on-site à la carte restaurants offered great variety and quality for when we wanted something different. There was always something fresh and tasty available at every mealtime. Security was another big plus. Staff are stationed at every entrance and exit, and their presence was reassuring. We felt completely safe both inside the hotel and when out exploring nearby. The pool areas are brilliant—there are three or four large pools and plenty of sunbeds. No early morning rush to reserve a spot, which made a huge difference to our holiday vibe. The staff were incredible throughout—friendly, professional, and always ready to help with a smile. Nothing was too much trouble for them. Overall, we absolutely loved our stay and would happily return. It’s the perfect mix of comfort, convenience, and great service.

Jayden Hawkins

I haven’t had a good experience at the Simbad hotel Because on the day I got there they gave Me, the wrong room and the next day I have to spend the whole day changing rooms because they are over Booking And I don’t recommend getting your room cleaned because I have had a bracelet that has been stolen, which is really meaningful to me because it’s a bracelet with a picture of my auntie who passed away and it really made me annoyed . At this hotel, there is not enough sunbeds I have had to wake up at 5:30 every morning to Get some sunbeds there is not enough at the hotel. The restaurant is really small for the amount of people that they have there And some of the workers there are quite rude. I asked someone I need a table and he wrote his eyes and shocked his shoulders and said I can’t help you it’s too busy but he said it in a rude way but it’s not only him that are multiple workers that are not that nice and welcoming. I would not recommend this hotel I’ve been to Egypt four times and that was the first time I was excited to go home they don’t change the bedding unless there’s new guests and they don’t change the towels until like two days the wave pool is really sandy and really gritty which hurts your skin. The hotel was really un enjoyable. I’ve been watching YouTube videos getting excited and as soon as I got there I instantly regretted coming to the hotel and to be honest it’s the worst hotel that I have ever been to.

Chelsea B

After reading positive reviews of this hotel, I am actually really let down by our experience. So this is mine - (it’s long but helpful for those looking for a hotel) On arrival, check in was a mess. We and 2 other groups were taken to tables, and the man jumped between groups for about 30 minutes without successfully checking anyone in. He could only find 1 of our 2 rooms and kept disappearing with passports. After getting a bit irritated with the chaos, we finally got our rooms, we were told it was 2 next door (connecting) rooms, as were a family of 4. They weren’t. They were about 10 doors apart, so not close at all. I rang up reception and was told I could move rooms tomorrow, I explained I did not want to get settled into a room and then move the next day, especially as this was their mistake. After being pushy they came and gave us two opposite rooms. (Both being with double beds - we wanted 1 room with 2 single beds, but at this point we just wanted to eat, as it had taken so long dinner was nearly over. ^we got a note through the door saying we would receive a complimentary “fruit bowl and mini bar” - we didn’t. Food wise, buffet was okay, but 3 out of the 4 of us did experience an upset stomach - will withhold details. The buffet was often re-used food from lunch to dinner and unfortunately in the last 2/3 days, it was a 15 minute wait to be seated. The system to book the restaurants was awful, really outdated and complicated, you had to choose what to eat but there was no description of the food - especially the Chinese food. ^Did get served raw chicken at the fresh food bit as the chef didn’t let it cook long enough. Rooms - basic, outdated and not quite like the pictures, tv very fuzzy. Bathroom is very old looking and the kettle in our room spilled out hot water. The beds were comfy and the room was clean so that was tge important part. Cleaners are good, no complaints with them - mini bar not refilled during stay but water is. Staff - reception awful, pool staff and beach staff were more helpful - even more so after a cash tip. However, I did feel sometimes a little too helpful - for example i waited at the bar for drinks, got handed the drinks and then they would take them out your hands - even thought I could of walked to the table myself with two drinks. So they do try to do the most in hope of a tip. Drinks - cocktails very strong, but if you make friends with staff you’ll get “special cocktails” they’re much nicer. Slushies are good but they would run out within the first hour of the day - they will only use 1 slush machine at a time (there 3) assuming to save the pennies. Tea tastes like chlorine. Last day of the holiday - now this was interesting. We asked for a late checkout and after a firm chat with management - we didn’t have to pay the 15€ late checkout fee due to how awful our arrival and check in was. As we head back to the rooms to collect our stuff before we were collected, the hotel lost all electricity and was dark. No running water in the room, when the water returned it was yellow and a black liquid shot out of the bidet across the floor. Now that was something. We were glad to be leaving, the hotel was extremely overcrowded, pool loungers had to be grabbed before 8am and throughout the day if you weren’t seen using yours (even if it had a towel) it would be taken and given to someone who flashed the cash basically- which did cause some issues around the pool. - great entertainment though. Food was too busy, too loud and far too many people, it became stressful to try and eat due to the amount of people. Overall, I wouldn’t return or recommend, I think for the price point it was a bit of a joke in all honesty. For over 1K per person we expected a stress free experience but the mediocre food/drinks, race to get pool loungers, unhelpful reception staff and the amount of people crammed in - without the means to cater for them, it’s a no.

Issra Triaki

I had the most relaxing and joyful time at Serenity Alpha Beach. From the breathtaking sea views to the peaceful atmosphere, everything was perfect. The staff were kind and welcoming, always ready to help with a smile. The rooms were clean and comfortable, and the beach was simply paradise. Special thanks to Ahmed and Mansour, the lifeguards who went above and beyond every single day Their professionalism, warm attitude They weren’t just doing their job they were creating a peaceful and happy environment for everyone. You’re truly lucky to have them on your team! Also, a big thank you to the animation team, who brought energy, fun, and unforgettable moments to our stay They turned every day into a celebration. Extra love to Rico and Renka, who made every activity even more fun and special with their vibrant personalities and kindness. They truly stood out and made our experience even more memorable. Thank you, Serenity Alpha Beach, for an amazing experience—I’ll definitely be back

Hamzah

Pros - The resort was a large complex and had many gardens and swimming pools therefore it was spacious and did not feel overcrowded. The swimming pools were clean and the location was peaceful as it was not sandwiched between other resorts, which also meant it was quieter than the usual 5 star resorts. The Diving Center which is on site was fantastic and I 100% recommend them for anyone thinking of going scuba diving whilst there. The room was clean and spacious and the bathroom facilities were clean. Staff were all very helpful and hospitable. The Grand Spa which is located on site is very good. The spa facilities were clean and the staff were really good. Cons · The room's air conditioning was not great and it did not provide that 5 star level of comfort that I had paid for. The food was poor overall and I would not recommend this to anyone visiting. The meat dishes did not taste fresh and the vegetarian food tasted quite blande with little to no seasonings. The food caused upset stomachs for me and my friend whislt at the hotel and for a week after returning home. The beach was rocky and the water does not meet the sand therefore ensure you bring water shoes if you choose to stay here. There is also a coral reef which is good for snorkelling at the edge of the pier but you cannot swim to it from the beach itself due to the rocks. Would not describe the hotel as a 'beach hotel'

AJ Kooistra

We had the most excellent stay in Serenity Alpha beach. The staff was very friendly and helpful. A special thanks to Mohamed from the reception, Ahmed who cleaned our room 1016 and Ahmed the lifeguard from the swimming-pool. Every person of the staff remembered you and greet you with a smile. The room was clean and very proper. The salty swimming pools were quiet, so you can really relax. There is one swimming pool with entertainment and music and one adults only. In total there are 4 The reef is beautiful and very accessible. The food was good and every day variation. Also the a la carte restaurants where we had dinner, were good (Mexican & Asian). We also liked the no disturb signs you can put on your umbrella so sellers won’t disturb you. We enjoyed our stay in Serenity Alpha beach to the fullest. Thanks to all the staff to make this a trip to remember. We will definitely return. I recommend this hotel to people who love a quiet and peaceful holiday.

Eve O'Meara

Lovely hotel. Rooms are nice,clean and big. A little bit dated and the beds are not as comfortable. The location is nice and quiet however if you want to go to city centre its 50 min drive away. Staff are very friendly. Mohamed on reception helped me with a tour booking when I arrived late at night as I needed to go early morning so he used his phone and took time to help me so I really appreciate that. The grounds of the hotel are big, lots of swimming pools and of course the beach. The food at the restaurant is also really nice. Very nice and relaxing stay.

cip tur

Honest Review – Not Worth the 5-Star Rating While the resort presents itself as a 5-star establishment, the room I stayed in did not meet that standard—at best, it resembled a 3.5-star accommodation. The food quality also fell short compared to other 5-star hotels I've visited; I'd rate it around 4 stars. Unfortunately, I experienced food poisoning during my stay, despite only consuming bottled water, suggesting the issue likely stemmed from the food. The main restaurant was consistently overcrowded during meal times, creating a chaotic, cafeteria-like atmosphere. I was initially assigned a ground-floor room and requested a change to an upper-floor room. The reception staff kept postponing, asking me to return the next day or after 2 PM, without providing a definitive solution. The room had an unpleasant odor, and the bed linens didn't smell fresh. We had to request disposable slippers from the reception, as they weren't provided initially. The coffee served was subpar—only instant coffee was available, which seems to be a common issue across Egypt. On the beach and by the pools, vendors offered fruits and fresh juices, but these came at an extra cost. Considering this was an ultra all-inclusive package, charging extra for such items felt unfair. Overall, I find it hard to understand the high ratings of 9.2 on Google and Booking.com. In my opinion, it doesn't deserve more than a 7.8. I wouldn't choose to stay at this hotel again.

Wessam Ismail

Amazing family experience at Albatros Aqua Park – Hurghada We stayed for 3 nights (June 16–19, 2025) as a family, and everything was excellent from start to finish. The reception was warm and professional—special thanks to Mr. Taha Hussein and Mr. Mahmoud Abdeen for their outstanding support. Rooms were clean, spacious, and comfortable. Staff all around the hotel were friendly, always smiling, and ready to help. The resort is spotless, and services were available at all times. Food and snacks were very good and always in abundance, though I would have liked more variety. The animation team was energetic and engaging with all guests equally, but I suggest adding more languages to their performances. No discrimination at all, and the overall atmosphere was welcoming and family-friendly. Definitely coming back again. Thank you, Albatros Aqua Park!

Bosnjak Nermin

We spent wonderful time in this resort. The staff is very kind and helpful, everything is clean, food is good. This is a great place for families with children, lifeguards are all around the pools and slides, so it is very safe. I would definitely recommend this hotel and visit it again.

Malk

This hotel is very wonderful and I recommend it to anyone. The rooms is clean and the housekeeper make a amazing things by towel on the bed .The aqua park is very beautiful and very exciting. The food in the restaurants is wonderful and there is variety in it. The idea of the food court is a good idea because it is not available in most hotels in Hurghada . And the animation is exiting and amazing too .The service is wonderful and I appreciate this.

Agata A

I had an amazing stay at this hotel! What really made it unforgettable were the incredible animators. They were full of energy, creativity, and always had a smile on their faces. Every day there were fun activities for both kids and adults, from pool games and sports to evening shows. The animation team truly went above and beyond to make everyone feel welcome and included. Specially Jo who filled our vacation with laugh, big smile and kindness. The animation team truly went above and beyond to make everyone feel welcome and included.

mohamed taha

We were a large family group of 18 people, and unfortunately, our experience did not meet our expectations. Overall, it was a bad experience. The rooms were very basic, and we had to insist to get slightly better ones. Although the hotel is next to the beach, we were not allowed access to the swimming pool located there. When two of our children 3 and 4 years wanted to use the pool, we were told we couldn't, so the entire family had to leave the beach and return to the hotel. Despite paying for 18 people, there were not enough beds to accommodate everyone comfortably. They gave 12 single bed and 1 king bed. On the beach, our kids were not allowed to have snacks or ice cream (only drinks), even though other hotel guests were. One bed was beside small room without AC at all. Overall, we felt that the facilities and services were not in line with what was promised, for a group of our size, especially. We were celebrating our daughter, Egypt's fencing champion.

Alina Caloian

The location is stunning, the beach and the sea so clean. The reception and the lobbies look like museum. The stuff is super friendly and they really do a lot of activities to engage the tourists: every day they have another fun show like dance show, circuses, street festival, aqua gym, belly dance. A resort full of facilities, which is making the experience unforgettable. The food was not my favorite, but it is about every person taste and preference. The cleaning service in the room can be improved. I warmly recommend this place for families and for people which want to enjoy quiet and luxury places.

Ondřej Parák

Beautiful clean hotel with very helpful staff. They were very polite and kind especially to my little daughter. The rooms were always beautifully cleaned and they prepared towel animals for my daughter. We liked the two waiters who were always attentive to us and were very friendly, helpful and I never had to wait for a drink. A large selection of delicious food. There were themed dinners every day. For us it was an excellent choice of hotel and we would be happy to return.

Vlajko K

Everything, from the moment we arrived until the very last day, was absolutely top-notch. The rooms are spacious, clean, and comfortable, with a fantastic sea view. The staff is extremely kind, always smiling, and ready to help. We especially want to praise the restaurant team and the beach staff – they truly went above and beyond to make us feel at home. The food is varied, delicious, and fresh – every meal was a real pleasure. The beach is clean, well-maintained, and beautiful.

Mima Lukic

Great hotel and even greater staff. I've been coming here with my family since 2011 every year, my children grew up here. Excellent beach, great food (there is something for everybody). Rooms are beautiful, clean and regularly maintained. Keep up the good work.

tijana s

We stayed at Palm Royale Soma Bay from June 1st to June 10th. Everything was perfect – the room, cleanliness, atmosphere, food, and the beach. Absolutely everything was amazing. Every single staff member was extremely friendly and helpful – from housekeeping and reception, to the waiters, lifeguards, and animation team – literally everyone. Still, I do have one small complaint. As I mentioned, the beach is beautiful – very large and spacious. The sunbeds are arranged in a way that provides privacy, which is a great idea. However, given the hotel’s large capacity and the current layout, there simply aren’t enough sunbeds for all guests. This means that if you want a spot on the beach, you need to get there by 7:00 a.m. at the latest. After that, it becomes nearly impossible to find a free one. Since the hotel has such a long and beautiful beach, it might be worth considering adding more sunbeds or slightly adjusting their layout. Waking up that early just to get a spot really feels unreasonable – we were literally getting up earlier than we do for work.

Mohamed Alawadi

A wonderful hotel for those seeking peace and a great atmosphere. The food is good, though it could benefit from a slightly wider variety of dishes. The staff are extremely courteous and helpful.

Hazem atef abdelmonem

spent 4 nights here with my family and it was definitely one of the nicer vacations ive had. great pool architecture with the main building behind it, very picturesque and aesthetic. rooms were very nice & neat and the room service are very quick to clean up. and of course the main reason people come here for the aquatonic, which isnt something i’d usually do alone or look forward to, but it was superb. only downside i had was the food in the buffets, i picked up a few chicken pieces that werent fully cooked and most days there just werent lots of options and the food gets cold very quickly as they dont restock fast enough

Yasmine Shalaby

It was my first time booking this hotel, and it was an excellent experience overall. The sea view was absolutely beautiful though slightly affected by nearby construction, it was still nice. We booked a half-board package, and both the breakfast and dinner buffets were great. The food was amazing, with plenty of variety. While the breakfast was a bit repetitive, it still had everything you could need and more. The true highlight of the stay was the staff. Everyone was incredibly kind, helpful, and always smiling. I had to cancel my original booking just 24 hours before check-in due to illness, but the team was so understanding they held my reservation and allowed me to rebook two weeks later. They were also very patient while helping me choose a room with the view I wanted. The hotel has a private beach accessible by a shuttle bus, which was always readily available👌super convenient and never an issue. Everything on the property felt accessible and easy. And I can’t end this review without mentioning the spa, especially the thalasso treatment🙏🏻it was truly a highlight! If you're heading to this hotel or Soma Bay in general, make sure to treat yourself to a visit. Highly recommended!

Samar Mahmoud

An absolutely amazing stay at The Cascades Golf Resort, Spa! Everything exceeded expectations — the breathtaking views, the luxurious comfort, the delicious food, and the warm, attentive staff. The beach was stunning and incredibly relaxing. It’s the perfect getaway spot for anyone looking to unwind in style. I can’t wait to come back!

Abanoub Atef

Very disappointing stay. The hotel is extremely disorganized – the room locations are confusing and far from everything. You have to walk a lot just to get to the reception, restaurant, or pool. Lunch was terrible: no open buffet, just a fixed set menu with almost no variety. Not what you’d expect from a 5-star resort. Staff were unhelpful and gave wrong directions several times – clearly not trained or informed. Worst of all, after I checked out, I politely asked for a bottle of water before leaving on a hot day – and they refused, saying I was no longer a guest. That level of inhospitality says it all. Would not recommend this hotel at all.

Carolina Smith

This place is unbelievable! I came with my sister and we were blown away from the get go! So much so that on our 3rd day we booked to come back next year! All the staff treated us so well, with so much respect and kindness and always making sure we were happy and satisfied. We were looked after by a man called Mahmoud, he did our housekeeping every day, and was absolutely amazing!!! Always making sure we had everything we needed (water, clean towels etc) even down to small touches like making a different towel figure everyday! He was truly wonderful to us and we are going to miss him very much! Carolina and Alex (room 8202)

Alex V

Me and my sister had the most amazing 10 days at Meraki. The resort is beautiful! The beaches are stunning, the food and cocktails are great, the rooms are comfortable and clean, the facilities are brilliant. The entertainment and parties are so much fun. I cannot fault this place. But what made our holiday amazing and what makes this place so special is the staff!! For two women travelling alone, it was important for us to feel safe and relaxed, and in Meraki that is exactly how we felt. Everyone who works here is so friendly and respectful, they would go the extra mile to make sure you are happy and having a great time. For us, this is priceless. A special thanks you to ALL the guys at the main restaurant especially abdalla who always made us laugh and treated us like VIPs. To Mahmoud for making our room spotless and making sure we always had everything we needed. And to the guys at Adagio Beach Bar. They are so nice, always making sure you stay well hydrated 🍹😉… Especially to my favourite person in Meraki, my dear brother Ahmed, thank you for being so lovely and friendly to us, for always welcoming us with a massive smile and for taking care of us everyday! We cannot wait to see you all again next year! Alex and Carolina Room 8202

Arbin Arifi

Absolutely Amazing – Best Vacation Ever! 😍🌴☀️ My stay at Meraki Resort was nothing short of magical! From the moment I arrived, I was greeted with warm smiles and incredible hospitality. The beach is stunning, the pools are beautiful, and there’s always something fun to do – from relaxing by the sea to joining the exciting daily activities. The food was absolutely delicious with plenty of variety every day, and the rooms were spotless, comfortable, and beautifully designed. What truly made this trip unforgettable was the staff – always friendly, helpful, and ready to make you feel at home. Meraki Resort gave me memories I will cherish forever, and I cannot wait to come back. If you’re looking for the perfect vacation spot in Hurghada – this is it! 💙

Marysia Luterek

Bardzo polecamy ten hotel bo jest bardzo dobry serwis, Pan Mohamed Alabd robi bardzo dobre drinki, można mu zaufać, ludzie w tym my jesteśmy bardzo zadowoleni, można zawsze na nim polegać, bardzo polecamy ten hotel i tego Pana. Mohammed Al-Abd Good Service, Good Cocktail, Goody Drink Indias Bar ⭐⭐⭐⭐⭐ Luxury, Comfort, and Unforgettable Service Meraki Resort exceeded all of our expectations. The location is ideal – right on a beautiful beach, peaceful, and close to everything. The room was kept immaculately clean – fresh towels and bed linens every single day, water always available, and everything sparkling. The staff was outstanding – anytime we needed something, they were there instantly, always with kindness and care. A heartfelt thank you to Ahmed, the wonderful man who took care of our room. His warmth, professionalism, and attention to detail were truly impressive. Also, many thanks to the manager overseeing the rooms, who made sure everything was perfect throughout our stay. This hotel is a dream – we already can’t wait to come back!

KRISTINA VIDAKOVIC

This is definitely a hotel that deserves more than four stars—this is a six-star experience. The service, kindness, patience, and tolerance are beyond words. I’ve stayed in many hotels, but this one is by far the best. When it comes to the beach, the beach staff, cleanliness, and the beach bars—everything is exceptional. They literally bring you whatever you need, lay out your towels, prepare your drinks—there’s not a single wish they can’t fulfill. What impressed me even more is that the managers regularly walk around the beach, asking guests if everything is okay and how they can improve their service to better host their tourists. Absolutely all recommendations—you won’t regret it!

Tijana Stojmenovic

The hotel is in a great location in Memsha, the promenade is right in front, full of different shops, bars and restoranrs. Everything is very clean, the rooms are cleaned every day. The beach is also very neat and clean. The food is delicious and very varied. The staff is very hospitable and warm, always pleasant, smiling and ready to answer your questions and help you. All recommendations for this hotel.

Aleksandar Kelemen

We had a great stay. All staff is very polite and welcoming. Pool is super nice, beach also. Food is diverse and there's something for everyone. AC unit in our room (540) was a bit loud so we had to turn it off at night. Also, a lot of noise was coming from the hallway side of the hotel even when room door was closed. Everything was clean and room service was good. Special thanks to Mohamed, he made up and cleaned our room. He was super friendly and he made extra effort to make our stay more nice. He deserves a raise! Also, thanks to all waiters, they were super friendly! Sir who helped us with our reservation in Al Dente is the nicest guy in entire complex. He deserves a raise as well!

eman ahmed

Disappointing Experience Despite a Clean Hotel. We stayed at this hotel with an all-inclusive package, but unfortunately, we were surprised to find that many services and drinks were not included and required extra payment. This goes against the very concept of "all-inclusive" and feels misleading to guests. Even freshly juice was not included — in a 5-star hotel, is juice considered such a luxury that all-inclusive guests can’t enjoy it? Overall, the experience was disappointing, and I do not recommend this hotel in terms of value for money or service. Definitely not an experience I would repeat.

Mohamed Emad

I had a wonderful stay at this hotel. The place is clean, comfortable, and the service is excellent. I would especially like to thank Mr. Rymon for his warm hospitality, professionalism, and courteous attitude. His exceptional service truly made my stay special. Highly recommended, and I will definitely come back in the future.

Mia Mia (Mia)

The hotel is clean, beautiful, the pool is always clean and the water is tested several times a day. The hotel's stars are indeed not 5 stars in Europe. The staff is attentive, but they always expect you to tip them. Security is quite high. If you left with Uber in front of the hotel, they have to make sure which car you left with and the driver's phone number.

Ava Cyril Mina

I am visiting from the USA, and my initial impression of the hotel was that it felt quite dated, particularly the reception area, which lacks any renovations that could enhance its appeal. This oversight is significant, as a welcoming entrance is a crucial marketing element. Consequently, I had low expectations for my stay. However, the room I received was quite good and modern, especially since I had a sea view, though it came at a cost of nearly $200 per night. Unfortunately, the hotel offered little in terms of activities, making the evenings rather dull. While the staff, especially in the dining area, were generally pleasant and hardworking, I did notice some employees at the beach and pool attempting to engage in an annoying conversations with my daughters. The food was satisfactory but not exceptional, especially compared to other resorts I have visited. Additionally, we booked an ATV ride through the hotel for two families, which turned into a significant disappointment. Safety protocols were not adhered to, as we were assigned only one guide instead of the necessary two. This oversight forced us to navigate through traffic and on busy roads to reach the starting point in the Sahara, where the guide criticized our pace, despite the presence of younger riders aged 14 and 15. Ultimately, we did not receive a full refund, as the guide attributed the issues to our inability to ride effectively, which seemed unreasonable given the circumstances. Overall, while the hotel is acceptable, it does not live up to the luxury it claims, especially considering the price I paid.

Ismaeel Otour

It was our first time there. We were warmly welcomed by the reception with cold drinks, and a light late dinner had been prepared to accommodate our late arrival. The service was excellent, and the food was just as good. There were activities from morning until night for all ages, including special programs tailored just for kids. We had a magical time and truly hope to return next year.

Maria Stoyanova

The hotel is visited mainly by German tourists, which is also associated with offering a very good quality of service. Everything is up to standard. The rooms are renovated, the food is varied and delicious, the staff is very kind and polite. Always ready to help you in any way they can. The attitude of the staff towards tourists is very good, which I have missed in other neighboring hotels. I recommend the Cleopatra Hotel. I personally visit the hotel for the seventh time. And something very important for those who love diving: the diving center is in the hotel, which is a great convenience. The hotel has its own pier with beautiful reefs.

Paul Budden

Don't come to this hotel if you're not German. And even if you are German it's for young families or over 60's. Had the worst honeymoon possible here, zero entertainment for adults, the food is disgusting, even the Germans we were speaking to said it was rotten. For 'all inclusive' should be more like 'mostly included'. You are 45 mins (€40) taxi from Hurgada, the nearest town. Just had pasta for the 9th night in a row, the only thing we can eat now we got a choice of go to a kids disco with toddlers or stay in our room or the lobby, that's it! Avoid if you're fluent in English!

Farrah Lally

I would never return to this hotel. During our stay, I was made to feel extremely uncomfortable and unsafe. Members of the hotel staff made inappropriate sexual comments when my boyfriend wasn’t around, stared at me, winked, and treated me like an object. Their behavior made me feel so uneasy that I avoided going to the bar altogether. My boyfriend and I were also treated with disrespect — we were overcharged compared to other guests simply because we were English, while most others staying at the hotel were German. We received dirty looks and were met with rude and patronizing responses when we tried to address the situation. Rather than taking our concerns seriously, staff dismissed our discomfort as “just a joke,” which only added to the distress. This hotel does not deserve a 5-star rating. We did not feel welcome, respected, or safe at any point during our stay.

Shahan Atashian

At first glance, the resort is absolutely beautiful the kind of place that catches your eye instantly. The beach was great, activities were well-organized, and the entertainment team (including kids’ activities) did a wonderful job. The staff were kind and helpful, truly some of the best parts of the hotel. However, once you look a bit closer, there are some areas that need improvement. The rooms were not as impressive as the overall appearance of the resort. The main restaurant offered a lot of variety, but the quality was inconsistent. Fish dishes were good, salads were fresh, and desserts were decent, but the chicken was unpleasant (strange bits in almost every bite), and the meat lacked flavor. Hygiene could also be better. While sanitizers were placed everywhere — even on tables — the actual cleaning didn’t seem thorough, so surfaces were sometimes still dirty. Overall, everything looked perfect at first, but when paying attention to the details, there were noticeable shortcomings. Still, with its beautiful setting, friendly staff, and fun activities, the resort has strong potential if it improves room quality, food consistency, and cleanliness.

Dior Hutchinson

The animation team is amazing! The best team it has been in years! All the team are lovely and sociable with everybody and get visitors involved! Especially victor! He has been a highlight of our holiday so friendly and approachable! The shows are so exciting and entertaining every night! Honestly amazing!

Andreea Bortan

I had a wonderful experience at this hotel in Egypt. All the staff members were incredibly kind and helpful throughout our stay. The food was absolutely delicious, with a great variety at every meal. The rooms were very clean and well-maintained, which made us feel comfortable and relaxed. The sea is stunning – crystal clear and perfect for swimming or just enjoying the view. A special mention goes to the animation team – they were super fun, energetic, and made every day more enjoyable with their activities and good vibes. I would definitely come back again!

Zuzana Kutalek

A big thank you to all the staff for their hospitality and wonderful service. The hotel is perfect, faultless and recommendable. Our home. Special thanks to Hossam, who always made us wonderful drinks, cocktails that we already enjoyed. This is our sixth stay here and we will come again soon because everything is perfect.

Karolin Samir

It was a truly wonderful stay, and we enjoyed every moment and detail of it. The place felt special, and the atmosphere was amazing — thanks in large part to the animation team, who were incredibly friendly and energetic, especially Luca, Boda, and Victor. They really went out of their way to keep everyone entertained. The restaurant was also impressive, with a great variety of delicious, high-quality food every day. I’d also like to mention Ali from the housekeeping team — he was very professional, polite, and did an excellent job keeping everything clean and tidy. I’m definitely planning to come back here again soon and will gladly recommend it to friends and family.

Lucy Sentance

Staff are fantastic. Very attentive but not in your face all day. Animation staff are brilliant. So friendly and happy all the time. Pools and beach are all fabulous. Snorkeling off the jetty is amazing.....so many fish and we even saw a stingray!

Alexa Lex

The Sunrise Garden Beach Resort hotel was a complete disappointment! The room was dirty, cleaning was done very rarely and carelessly. The bed linen was old and worn, the towels were thin and hard. The service at the reception was disgusting - the staff was indifferent and slow, you constantly had to wait for basic issues to be resolved. The hotel grounds were neglected, the plants were dry, the pool was cloudy and not clean enough. The beach also left much to be desired - the sand was dirty in places, the sun loungers were uncomfortable and often occupied, and the staff did not monitor the order on the beach. The food in the restaurant was terrible - the dishes were tasteless, the choice was meager, the portions were small. The restaurant staff was rude and unfriendly, the service was slow and poor quality. For that kind of money, we expected at least minimal comfort and respect for the guests, but we got a complete failure! We will never come back here again and we do not recommend this hotel to anyone!

anca tambor

Hello! We've been in Garden Beach for a week from 28.08 until 5.07. Mohamed took care of cleaning our room, 6305, and he did his best every day, even took time to live some towels arrangements. He is a very good man and really cares about his job. The beach is very nice and the beach bar has good working bartenders. On the beach the animation team does their best to speak with every guest and to involve everyone in daily activitys. We were impressed of how much quantity of information they can retain. Ellie and Aisha were the best for us. For lunch we went mostly to the Burger/ Mongolian restaurant because the atmosphere and the food were better here than in the main restaurant. We appreciate mostly Esayed, he' s always happy and joking with kids, after 2 days he knew our drinks, and Ahmed, such a nice and respectful man. The team is lead by a very involved manager. In the Main Restaurant unfortunately we didn't enjoy the atmosphere, there was always chaos. The food was kinda disappointing, mayonnaise and ckechup from the jar, roulades filled with butter. Sweets very poor and fruits the same... There's lot to improve here. For à carte we went to Mongolian and Asian, in booth the food very good. Can't end without mentioning the lobby bar team, they are always attentive and smileing even though they have lots of work.

Christine Gray

Been here 1 week with another to go we have found the same add so friendly and helpful. Special thanks to the pool bar staff they are so friendly and helpful and always willing to help and ready to serve drinks efficiently. Definitely 5* service

Daniel Bondas

I recently spent a week at your all-inclusive hotel and I couldn't be happier with my experience! From the moment I arrived, the staff was warm and welcoming, making me feel right at home. The room was impeccably clean and comfortable, with stunning views that enhanced my stay. I particularly enjoyed the delicious breakfast options each morning, along with the variety of meals available throughout the day. The amenities were excellent, and the location was perfect for exploring the area. Thank you for a perfect getaway! I will definitely recommend your hotel and look forward to returning in the future!

Șteffy Iurieț

I recently stayed at Hotel Sunrise – Adults Only, and it was an unforgettable experience from start to finish. The hotel is set right on a stunning lagoon beach, where the crystal-clear waters and soft sand make it the perfect spot for relaxation. The peaceful, adults-only atmosphere allowed me to truly unwind and enjoy the natural beauty around me without distractions. The rooms are spacious, spotless, and tastefully decorated, offering both comfort and style. My balcony overlooked the lagoon, and waking up to that view each morning was pure magic. The housekeeping staff kept everything in perfect condition, and the attention to detail was noticeable everywhere. Food at the hotel exceeded my expectations. The variety was impressive, with something for every taste — from fresh seafood and international dishes to delicious local specialties. Every meal felt thoughtfully prepared, and the quality was consistently high. What truly made the stay exceptional was the staff. The team at Hotel Sunrise was warm, attentive, and genuinely friendly, always ready to help with a smile. They created a welcoming atmosphere that made me feel at home. If you’re looking for a peaceful getaway with beautiful surroundings, excellent food, and impeccable service, Hotel Sunrise is the perfect choice.

Милана Польща

This is the best hotel! It’s my second time in Egypt, and here the service is perfect, the food is excellent, varied, and offers a wide selection. Everything is incredibly delicious. The staff is very friendly and makes this vacation as comfortable as possible. Everything is clean, the rooms are new and comfortable. I thank everyone for a wonderful holiday!!! I will come back again!!! The best hotel in Hurghada!

Anita Collins

This is my first time in Egypt and the sunrise resort hotel has made me fall in love with the place. The staff are friendly and so helpful. The entertainment team are fun, full of energy and keep everyone smiling and laughing. Beautiful secluded private beach area and lovely grounds and surroundings.

maizie

Our stay at this hotel was amazing! In a great location with beautiful views. The animation team was a particular highlight that made our holiday experience even more special. The friendly and welcoming energy they expressed, especially the girls, made us feel right at home. It was also great fun getting involved with the activities the team put on, making this holiday an unforgettable experience. The waiters were also very attentive and helpful. Would recommend this resort to anyone.

Aneta Březinová

Our stay at this hotel exceeded all our expectations. From the moment we arrived until we left, we felt absolutely wonderful. The staff was incredibly kind, helpful and always willing to help – whether it was welcoming us at the reception, cleaning the room or serving in the restaurant. The rooms were beautifully clean and spacious. They were perfectly cleaned every day, with towels and toiletries replenished. The bed was comfortable and the view of the sea from the balcony was literally breathtaking. The food was varied, tasty and plentiful – both breakfast and dinner offered a wide selection of dishes for everyone, including vegetarian options and fresh fruit. We really appreciate the quality of the ingredients and professional service. The hotel pool and beach were perfectly maintained, always clean, and there was never a problem finding a free sunbed. The atmosphere throughout the area was calm, relaxed and ideal for relaxation. In addition, there were evening programs that were a pleasant diversion, but at the same time did not disturb the peace of the night. Overall, I would rate our stay as absolutely great. I can recommend this hotel with a clear conscience to anyone looking for a combination of comfort, quality of service and a pleasant environment. We will definitely be happy to return here.

Moustafa Nofal

From the moment we arrived, everything about our stay exceeded expectations. The check-in process was smooth and welcoming, and the staff went out of their way to make us feel at home. The room was spacious, spotless, and well-appointed with all the amenities we needed. We had a beautiful view and incredibly comfortable bedding, which made it hard to leave the room! The all-inclusive experience was truly top-notch. The variety and quality of the food were outstanding—from gourmet dinners to fresh breakfast buffets and tasty snacks throughout the day. The drink selection was excellent, and the bartenders were friendly and talented. There was always something to do, whether relaxing by the pool, joining fun daily activities, or enjoying the entertainment at night. and there were plenty of loungers and shaded areas available. What really stood out was the exceptional service. Every team member was professional, kind, and genuinely focused on making sure we had a great time. Highly recommend this hotel for anyone looking for a stress-free, luxurious, and fun-filled vacation. We’re already planning our next visit!

ilyas Connelly

Average hotel. Didn’t beat previous hotels we went to. Good food options. Magic Restaurants have good food options but we only went to Magic Flavours and Magic Sky. Magic Sky had a poor selection of food options whilst Flavours had better. Good staff in the hotel. Rooms are great but sometimes power cuts can occur. It is an aqua hotel so lots of pool entertainment for children including slides and a pirate aqua park. Not too far from the beach. Good sources of entertainment but this is not worth the money we paid for which is £6,000-£8,000

Viktor Deak

I had a wonderful experience at the hotel lobby bar during my stay. The atmosphere was elegant and relaxing, making it the perfect spot to unwind. The entire staff was incredibly welcoming, professional, and attentive from the moment I arrived. A special thank you to Mr. Ahmed and Mahmoud Salem, who went above and beyond to ensure every visit was enjoyable. Their warm hospitality, attention to detail, and genuine kindness truly made a difference. They both bring an exceptional level of service and create a friendly, inviting environment for all guests. The drinks were also excellent – well-prepared, refreshing, and beautifully presented. Whether it was a coffee in the afternoon or a cocktail in the evening, everything was top quality. Highly recommended for anyone staying at the hotel – you won’t be disappointed! The whole hotel is great and we hope to come back again.

Sandra Błajet

Sly Restaurant offers an unforgettable dining experience with a warm and elegant atmosphere. The menu features a perfect blend of international flavors, all beautifully presented and full of taste. The attentive staff and cozy ambiance make it an ideal spot for both romantic dinners and special celebrations.

Christopher TB

Great stay with a small note on the food The location of Aqua Magic Steigenberger is fantastic – beautiful pools, a wonderful setting, and an all-around great experience. The staff are extremely attentive, friendly, and always ready to help. The rooms are clean and well-maintained. One small downside: the food is quite repetitive. The selection is basically the same every day, which can get a bit disappointing over time. A little more variety would make the stay perfect. A special highlight was our day at the beach: Mohamed Basyouny from Blue Beach took amazing care of us all day. Always attentive, friendly, and providing excellent service – he truly made our beach day extra special. Thank you very much, Mohamed!

Nagy Youakim

Amazing place for a relaxing vacation! We had such a wonderful time here — the atmosphere was peaceful, and everything was perfectly set up for a truly relaxing getaway. The animation team kept us entertained throughout, adding a fun and vibrant touch to our stay. The staff were incredibly friendly and welcoming from the moment we arrived. A very special thank you to Mr. Joseph William for his exceptional support and kindness — you truly made our experience even better. We’ll definitely be back again! Highly recommended

Andrew Robinson

Firstly, this is my first time in Egypt, and what a beautiful place it is. My family and I stayed at this hotel for 7 nights in room 2015. I would definitely stay here again in the future, it's spotless, and the service was excellent when I needed something. The food was good, but in my opinion, could be better with more choices on offer, hence me giving a 4 * review. However, can I mention a member of staff who works at the poolside bar? His name is Ibrahim, he was fantastic with us throughout our holiday, he has a brilliant personality, and he is always smiling. He's a great asset to your team, and he deserves recognition for his hard work. Overall, great hotel, lovely holiday.

Jessica Warfield

Staff are very friendly and helpful. Good selection of food. Rooms are a good size and clean. We are loving it. The only thing we are finding is there are a lot of French people here; which is absolutely fine of course, but they seem to get priority, and the entertainment doesn’t always get translated to English which can be a little frustrating. But the hotel are happy to try and listen and help where they can.

Viktoria Volodymyrivna

We went on vacation with my friends to this hotel, and to say we were amazed would be an understatement. First of all: the service is truly impressive! We arrived at night and were immediately treated to a delicious meal and drinks, after which we happily went to rest. The rooms are comfortable, spacious, and clean. The bed is very comfortable, there are plenty of towels, and the air conditioner cools the room quickly and effectively. The only thing that wasn’t perfect was the taste of the drinking water, but we had no issues after drinking it! Room cleaning is done daily, and we really appreciated the quality of this service: after cleaning, everything was spotless and dry, we were greeted with towel sculptures every day, and one day we even received a fragrant bouquet. Wi-Fi works perfectly throughout the entire hotel! That was another pleasant surprise for us, as the internet even worked on the beach. The whole area is clean and very beautiful! The only downside was the specific smell of the water used for watering the greenery — we understand that such lush plants need fertilizer, but if there were a way to eliminate the smell, it would be perfect! The food at the hotel is delicious and varied. I will especially remember the shrimp — the tastiest I’ve ever had. We’re from Ukraine, and we were pleasantly surprised to find delicious borscht — a traditional Ukrainian dish — served for lunch on our first day. The alcohol and other drinks were tasty and of good quality. I also have to mention the coffee — it was incredibly good! The staff weren’t just friendly — throughout our entire stay we felt like VIP guests. We couldn’t believe such treatment truly exists! Now for the entertainment. In the morning by the pool — our favorite water aerobics, and every evening brought something new and exciting: pool parties, beach parties, various dance styles, contests, live music… It’s impossible to be bored here! We’re already planning our next trip to Iberotel Casa Del Mar because this turned out to be our best vacation ever! Huge thanks to the entire staff for making our stay so comfortable — we’ll never forget our time with you!

Tim M

Amazing hotel. Staff really care and want to make your stay as good as possible, especially Hazem at the pool bar 1 and the Egyptian entertainment team. Nothing seems too much trouble. Food typical AI, but nice all considered. Great holiday, well worth the price.

Nomi Noobs x

Travelled as a female party. Everything was amazing. Animation team were friendly, energetic and very helpful. Shout out to Lily!! Keep being you. Felt very safe. Great variety of food for everyone. Rooms immaculate and everywhere very clean and well kept. Highly recommend x

Muriel Renaud

The room is very big and has enough place to store the whole family stuff. The beds and pillows are very comfortable, air conditioner works pretty good all night long. Room service is very accurate, too. All the service personal is very friendly and fast as well. Considering the fact that they work many hours per day, they are very fit. The whole hotel area is very clean. The beach is very beautiful and the water is very clean. Perfect for snorkeling. We feel like at home. And wi for sure come back again.

Wael Atef

We had a wonderful time at Sunrise Royal Makadi, especially thanks to the animation team, they were energetic, friendly, and made every day full of fun and activities. Their effort truly added a special touch to our stay. However, I think the hotel buildings and rooms are quite old and could use some renovation to match the great service provided by the staff. Improving the facilities would make the overall experience even better.

Kenzey Mohamed

I had the most wonderful experience at this hotel. From the moment I arrived, the staff was incredibly friendly, welcoming, and professional. The check-in process was smooth and quick, and I was personally guided to my room. The room itself was spotless and beautifully decorated. The bed was extremely comfortable. The delicious breakfast buffet filled with a variety of fresh options. Every corner of the hotel is designed to make you feel pampered and relaxed. What truly made my stay unforgettable was the attention to detail and the exceptional customer service. Everyone went above and beyond to make sure I was comfortable and happy. I would 100% stay here again and recommend it to anyone looking for a perfect getaway. It truly felt like a five-star experience in every way.

Ahmed Amer

Excellent Staff and Wonderful Accommodations I had a marvelous time here! The staff were incredibly kind and professional, always ready to help with a smile. The accommodations were very comfortable, and the food was delicious. I highly recommend this place to anyone looking for a great experience. Thank you to all the staff for making my stay so enjoyable!

Joe Ronald (Big Bad Joe)

Fantastic hotel. absolutely everything we needed for our holiday. rooms spacious and spotless. pools have both quite areas or areas with vibrant atmosphere from the brilliant animation team. food in all the restaurants was fresh and great tasting with top service from all the staff. special shout out to Joe and Mano on the animation team for looking after us from the day we arrived. also special thank you to Emily in administration for arranging a special day on our wedding anniversary. Every member of staff is so happy to help you with any of your requests for a perfect holiday.

Reham Gad

Wonderful Experience at Sunrise Crystal Bay Resort – Hurghada 🌞 I truly enjoyed my stay at the hotel. The rooms are spacious, beautiful, and very clean. The service was outstanding from the reception to the housekeeping team — everyone goes out of their way to make guests happy. Special thanks to Manar at the reception for her warm welcome and professionalism, and to Ahmed Hassan from Room Service for his excellent service and kindness. The food was excellent and varied, with top-quality ingredients. The chef even prepared special dishes for me when they weren’t available at the buffet. The Turkish restaurant was also a wonderful experience. The resort itself is beautiful, the beach is amazing, and one of the best parts is that you can use the facilities of the nearby Sunrise hotels. The only thing that could be improved is the evening entertainment — there weren’t many night shows and the animation team wasn’t very active. Overall, it was an excellent experience and I would highly recommend this hotel without hesitation. 🌊✨

Rund ums Foto Wertheim

⭐️⭐️⭐️⭐️⭐️ I stayed at SUNRISE Crystal Bay Resort and had a truly wonderful experience. The hotel is beautiful, very clean, and well-maintained. From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. Everyone was extremely friendly and always ready to help with a smile. One of the highlights of my stay was the amazing food. The resort has several restaurants offering a wide variety of delicious and freshly prepared dishes – there's something for every taste. Whether it was breakfast, lunch, or dinner, the quality and selection were consistently excellent. The whole atmosphere of the resort is relaxing and perfect for unwinding. The beach area is lovely, the pool is great, and everything is organized with care. ✅ I highly recommend this resort for couples looking for a romantic getaway, families wanting a fun and safe vacation, and even solo travelers who just want to relax and enjoy great service. I would definitely come back again!

Ida Muhic

We spent 10 days here and it was absolutely wonderful. The food deserves a ten out of ten – the quality and variety are outstanding, and the choice of restaurants is excellent. The staff are incredibly friendly, attentive, and always bring a cheerful atmosphere. I would especially like to give special recognition to one of our favorite waiters, Ahmed Sallah. He is such a kind, funny, and caring person – thank you for the amazing service and hospitality!

Craig Hughes

Had a amazing stay with you was remembered from last year which was really nice. Food was amazing all the a la carte restaurants the food was delicious and the service was impeccable. Drinks flow constantly down at the beach the beach is always kept in amazing condition due to Ahmed the lifeguard doing an amazing job. I also assisted him in rescuing a person in distress in the water so an absolute credit to tui and sunrise. Whatever we needed management sorted it straight away a true 5 star restaurant. The lady's in the tui office Laura and Katherine are two really nice and amazing lady's I had a bit of a belly issue and Laura sorted this and organized help for me thank you so much. Really enjoyed the cocktail party you had laid on for people who had returned for multiple times made us feel really special and the man on the saxophone was brilliant. The rooms could do with a makeover as they are starting to look a little tired but seeing as we only used it for sleeping it didn't bother us so that is just constructive for you. Everyday I played boolle which was really good fun with other guests we all got on really well even the entertainment Josephine and Izzy aka belly played too so a massive thank you to both of them. I'm not one really for the shows and sitting upstairs listening to singers who can't really sing there needs to be entertainment which involves the guests otherwise guests just looked bored. We did however on our last night have a karaoke which was really fun myself Louis aka looloo David's the Welsh ladies and scots rocked the night everyone joined in singing Germans Russians Brits everyone got involved singing dancing was really good fun then they stopped it which they shouldn't have done because it went back to a rubbish singer so people started to leave. We have booked up for next year to enjoy another 10 nights of chilling so look forward to seeing you then thank you to everyone who made our stay amazing.

Mohamed Yassin

We stayed at Beach Albatros Resort in August 2025 with my family (two young girls), and we truly had a wonderful time. From the moment we arrived, the staff were extremely helpful and friendly. The rooms were very clean and comfortable with an amazing view. The best part is that the resort is directly on the beach, so all the water activities were just a few steps away, and we never felt the need to go out the resort for anything. The food offered great variety every day with plenty of options. The aqua park was amazing and safe for the kids, they like it very much.

Ermela Lamaj

The welcome at the Hotel was wonderful, the staff was very helpful. The second room they offered us was better than the first with a sea view. The restaurants had a variety of food. Every day different programs for people, endless entertainment opportunities. The pool for all vacationers and children and very well maintained. Maximum care from the staff for any danger both in the pool and in the sea. I don't want to add anything more to this Hotel which has really surprised us. Thank you once again. Naturally I would suggest it further.

Hytham Hafiz

The stay at the hotel was excellent, and the activities and food were beyond outstanding. What really distinguishes the hotel is that the entire staff is excellent. However, there are some notes about the room: Firstly, the bathroom does not provide any privacy as it has no latch or any way to be locked from the inside during use. Also, the amenities were below the level of a five-star hotel, as they lacked many items such as toothpaste and toothbrush, shaving kits, etc. In addition, one of the elevators was out of service for a whole day, which made going up and down to the rooms difficult.

Sarina Do

The entire resort is large, spotless, and extremely well-maintained. Everywhere you look, staff members are working hard to keep everything in perfect condition. All employees were consistently friendly, helpful, and welcoming – we felt truly cared for throughout our stay. Food and drinks are available around the clock, always fresh, delicious, and varied. A big plus: none of us had any stomach issues, which can sometimes be a concern with all-inclusive stays. The pool area is amazing – it feels like there are at least 20 different pools and water slides, so there’s something for everyone. Rubber mats are placed around the pools, which is great because the tiles can get quite slippery when wet. We never had trouble finding free sunbeds, whether by the pool or at the beach. The lifeguards take their jobs seriously and do a great job, which made us feel very safe. Our room (a garden bungalow) was very spacious. It had a large double bed and a slightly narrower extra bed. It was more than enough space for the four of us. Another bed of the same size would have fit in the room easily, but we didn’t need it. The room was cleaned every day, with fresh towels provided daily – including separate beach towels. We were able to relax completely and enjoyed every moment. We’ll definitely be coming back!

Kristina Aleksic

I had a wonderful stay at this hotel! The staff were very friendly and helpful, and the waiters were extremely professional. The food was excellent, with a wide variety ranging from international cuisine to delicious seafood dishes. There was entertainment for everyone – kids loved the children’s disco and the Pena party was a lot of fun. One of the highlights was the 24-hour bakery, offering an amazing selection at any time of day. Everything exceeded my expectations. I will definitely come here again and highly recommend this hotel to others!

Neil Whittaker Neil

Beautiful place, hotel was so lovely and the staff can't do enough for you. Animation team have loads of activities for kids and adults too. Our cleaner did towel animals for the kids which they loved. There was 5 big pools to chose from and 3 baby pools. The beach was great for snorkeling seeing loads of fish near the reed which wasn't too deep for the kids.

Наталья Копарушкина

I stayed at this hotel for a week and was extremely impressed by the friendly staff. They were always eager to help and made us feel welcome. The animation team was fantastic, keeping us entertained throughout the day with fun games and activities. The beach is easily accessible, with shuttle buses running every hour. The room was clean, spacious, and well-equipped. Highly recommended for families with kids!

Ahmed Alboghdady

One of the best all-inclusive resorts I’ve ever visited. The rooms are spotless, spacious, and very comfortable, with a peaceful pool view and a modern, minimal design. Everything is well organized and clean across the entire resort. The food was excellent throughout the stay. The main buffet had a great variety that changed daily, and there were plenty of snacks available at all times The water park is absolutely incredible huge, clean, and full of exciting slides for both adults and kids. Pools are well maintained, and there’s a heated one in winter. Daily activities and evening shows were entertaining without being over the top. Even though the hotel isn’t directly on the beach, free shuttles run frequently to a private, clean beach with crystal clear water and excellent snorkeling. Customer service is polite, efficient, and respectful. The entire place feels safe, welcoming, and relaxing. Highly recommended for families, couples, or anyone looking for a luxurious yet fun experience in Hurghada. Will definitely come back again.

Holly Charles

All staff are so attentive, helpful and friendly. Nothing was ever too much for them and they were amazing with the children. The animation team were such a fun bunch, with amazing energy. Big shout out to Maria who was LOVELY, my daughter made a best friend in her! Rooms were beautiful and clean. Always see cleaners around the hotel. 2 Lifeguards at every pool who always helped us to find sunbeds and helped us with our bags. The activities for children were out of this world, including a pink party, street festival and kids carnival. 100% recommend this hotel. We hope to be back!

Piotr Tokarski

Exceptional Stay at Jaz Aquaviva – Special Thanks to Mr. Ismail We had an absolutely amazing stay at Jaz Aquaviva – a truly exceptional hotel that exceeded all our expectations. From the moment we arrived, we were impressed by the high standards, warm hospitality, and overall atmosphere. One of the biggest highlights of our stay was the excellent housekeeping service. We would like to extend our heartfelt thanks to Mr. Ismail, who took care of our rooms (4125 and 4127) with great dedication, professionalism, and attention to detail. Thanks to him, our rooms were always impeccably clean, fresh, and welcoming – a true comfort during our holiday. His kindness and commitment to maintaining cleanliness truly stood out, and we are very grateful for his outstanding service. The food was simply wonderful – always fresh, delicious, and beautifully presented. Every meal was a pleasure, with plenty of variety and great quality. We would especially like to praise the restaurant staff, whose service during meals was outstanding – truly a 6+ experience! They were always friendly, attentive, and made us feel very well taken care of. The pools were always clean and well-maintained, and the lifeguards were very attentive, ensuring safety at every step. Their constant presence and professionalism made us feel secure and allowed us to fully relax and enjoy our time by the water. We are deeply thankful to the entire team at Jaz Aquaviva for making our stay so special. We will definitely return to this amazing hotel and recommend it wholeheartedly to anyone looking for an unforgettable holiday experience.

Menno Drenth

It is a nice hotel. Staff is friendly, pool is nice. The food is good and there is a fair amount of things to choose from. Different bars on the premise and also at those pretty good choices in sorts and flavors. We where taken care of. Late checkout was also an option and set us back 20 euro for 1 room. That was convenient as we left later in the day. There is a boat that can take you to a small beach not far from the hotel. It takes you through the laguna. At the beach you can also order drinks. There are a few spots where you can go snorkeling but don't expect to much. You might want to take a trip out to the sea with one of the many available companies that can get you there.

Willemieke Aikema

⭐️⭐️⭐️⭐️⭐️ Fantastic cocktails and atmosphere! The pool bar and lobby bar are absolute highlights of our vacation every single year! The cocktails are not only delicious but also beautifully presented. What I really appreciate is that they introduce new and exciting cocktails each year, it keeps things fresh and fun. 🍹🍍 The staff is always friendly and professional, and the atmosphere is relaxed and welcoming, whether you're soaking up the sun by the pool or enjoying an evening drink in the cozy lobby. A must-visit for anyone who loves great cocktails and a great vibe! We're already looking forward to next year, can't wait to see what new creations will be on the menu!

ahmed zaki

The view at Three Corner Ocean View was truly spectacular — easily the highlight of my stay. Looking out over the ocean each morning was breathtaking and set a relaxing tone for the trip. The overall atmosphere was calm and peaceful, perfect for unwinding. Unfortunately, the room itself felt very old and in need of renovation, which took away from the comfort. The biggest disappointment was the food — it didn’t meet expectations in either quality or taste. If you’re visiting mainly for the view and a relaxing vibe, this place delivers. But if room quality and dining are priorities, you might be left wanting more.

Bartosz Janek

Amazing stay at Three Corners Ocean View! ⭐⭐⭐⭐⭐ Beautiful, clean hotel in a great location, but the real highlight is the staff. Special thanks to bartender Ahmed – professional, always smiling, creating a wonderful atmosphere and serving the best drinks! He made every evening special. Highly recommended and I will definitely come back!

Oliver Lohse

We had an absolutely fantastic holiday at the Three Corners Ocean View Hotel. From the moment we arrived, we felt incredibly welcome. The staff is friendly, attentive, and always ready to help – they truly go above and beyond to make you feel at home. The hotel is perfectly located with beautiful views of the marina and the sea. Being an adults-only hotel, the atmosphere is calm and relaxing, which was exactly what we were looking for. The rooms are clean, spacious, and well-equipped. We especially loved the balcony with its stunning views. The food exceeded our expectations – there was a great variety at the buffet, everything was fresh and flavorful. Breakfast in particular was a highlight with plenty of delicious options. The pool area is lovely, with plenty of sunbeds available, and it’s a real treat to be able to swim in the sea directly from the hotel’s jetty. There are activities and entertainment available, but it’s never intrusive or loud. All in all, we highly recommend this hotel to anyone looking for a relaxing, high-quality holiday in beautiful surroundings. We will definitely be coming back!

anastasia stefanea

A wonderful stay! The stuff so helpful and so kind we liked every single person there! The facilities luxurious and the food delicious and had many options! The waterpark was a big hit with my kids! And the whole hotel and our room always clean! We loved our stay there! Value for money and we ll come again!

MOHAMED TAYI

I hope this message finds you well. I wanted to take a moment to share my experience during my recent stay at your hotel. **Staff:** The staff at your hotel were exceptionally friendly and professional. Their promptness in addressing issues and their willingness to help made a notable difference in my experience, and I appreciate their efforts. **Water Leak:** Unfortunately, I did experience a water leak from the air conditioning unit in my room. While it was resolved quickly, I believe such issues should not occur in a five-star establishment, and I hope future maintenance can prevent this from happening. **Food Quality:** I was disappointed with the quality and variety of the food offered during my stay. The taste did not meet my expectations, especially considering the price I paid. I feel that the dining options could greatly benefit from improvement and diversification. Overall, while I found some aspects of my stay favorable, I do believe there is significant room for improvement given the hotel's standing. Thank you for taking the time to consider my feedback.

Myriam Ay

We had an unforgettable stay at this beautiful hotel with authentic Egyptian charm. The stone architecture gives it a unique character, and the spacious layout creates a peaceful and elegant atmosphere. Our room was large, spotless, and very comfortable. The hotel is ideally located right on the seafront, offering stunning views and direct beach access. It has everything you need for a relaxing stay — several restaurants, a well-equipped gym, and a luxurious spa. The staff were truly outstanding: always kind, attentive, and eager to make sure we had the best experience possible. A perfect blend of comfort, authenticity, and warm hospitality. Highly recommended!

Iva Jevtovic

The resort can offer a variety of things regarding pools, kitchen, night program such as parties, good show for people who are staying in the hotel. The beach is near, there is a bus every 30 minutes that can take you to the beach and back to hotel. Staff is very hospitable, nice and helpful if you have some questions or need any help with something. The room is very specious, we'll equiped and what is most important, staff is cleaning rooms every single day. I would definitely come back here next year 😊

Nikos nicksal

Beautiful Resort. All was perfect. The room is cleaned every day. The food was so much. Not all my taste but many options to find what you liked. 6 restaurants. All the employees are very friendly. The rooms and all the hotels are clean. The beach is clear and good for swimming. Animation every day. Many Pools. Second time in Pickalbatros. And I'm very happy for my choice.

Sanaa Mustafa Abdo

I am speechless when it’s time to talk about this great place, the rooms, the venue all around, the slides in the aqua park, the scene all around are above and more. The top top are the people, the animation team, the pool activities team, the restaurants team, the room service team all of them with no exceptions are professional, you made my trip with family the best, truly amazing and exceeded my expectations. Thank you all one by one. The best in Hurghada. I advise everyone to stay there one day.

Jamie Farwell

Fantastic hotel for families. Great selection of food and enough to keep everyone busy around the complex! Housekeeping / Service staff were amazing - Reception staff not as great but you dont deal with them much so it was not that bad Rooms are good - have everything you would need / want. It's a big complex so be prepared to have to walk around to get to things. There is a bus that is quite regular. Each complex area has a pool right outside the room which is brilliant and a bit more chill!

Khulood Alnassar

Very disappointing experience and far below the standards of Pickalbatros Hotels. This was my third stay with the chain, but unfortunately the worst by far poor service, unprofessional attitude, and outdated rooms. The rooms look nothing like the photos, and when I asked why, I was told the pictures were taken when the hotel first opened. Cleanliness was average at best, and service was even worse no iron available, no power adapter (we were told to go buy one ourselves), and we were given the room without towels or even a working phone. Overall, it was a terrible experience and I do not recommend this hotel at all Furthermore, the AC not working most the time

Abdelaziz Kamel

My Experience at Neverland Hotel – Hurghada (14/8/2025) to ( 15/08/2025) I spent a wonderful week in Hurghada , and because of my trust in the Pickalbatros chain, I decided to end my vacation with one night at Neverland Hotel before my flight. Unfortunately, it turned out to be the worst hotel experience I’ve had. I booked two rooms (5008 and 5004) for myself and my children. I checked in at 2:00 pm, assisted professionally by Mr. Omar and Mr. Mateusz, whom I sincerely thank for their excellent service. From the moment I entered room 5008, I faced an issue with the air conditioning. I requested maintenance from 2:00 pm until 5:00 pm, but no technician showed up. When they finally came, they told me I had to leave the room for 3 hours until it cooled down. When I returned at 10:00 pm, the air conditioning still wasn’t working. I contacted maintenance again, but no one came. Finally, at 11:00 pm, i found the night shift manager (( Mr Mohamed Mostafa )) moving near my room by luck kindly helped me change the room and relocate my luggage immediately thanks for him really. I was exhausted and could not enjoy the stay or benefit from the money I had paid. Conclusion: I sincerely appreciate the staff members for their efforts like Mr Mahmood Osman, but the real issue lies in the room facilities, especially the air conditioning and maintenance, which are far below the standards expected from a 5-star hotel.

Pedro

I am really astonished why this high review for ?! Hotel is super normal in everything. Average in service , food varieties and entertainment. Stuff showing that they are helpful and always saying they gonna do but unfortunately they don’t. Towels were really dirty and when i raised this point with the housekeepers they tried to convince me that this is due to steam and sterilization.WTF Transfer from one place to another is really hectic i have to take bus and stay for an average 20-25 min on this trip .plus waiting for the bus itself in this high temperature & super sunny weather made things more difficult My first and last time . Won’t repeat it again

Tadej Humar

Everything was absolutely perfect for our summer holiday. The resort was spotless, and the facilities had everything we could possibly need. A huge thank you to the staff who were all so friendly and welcoming. The animation team was the star of the show – they were incredible and kept our kids (and us!) happily entertained from morning till night. We couldn't have asked for a better stay.

Mark Fijn

Difficult to write a proper review as I feel like my girlfriend and I might have chosen the wrong hotel for our age group. The staff is super super friendly and will go all out of their way to make sure you get what you want / need, always smiling and joking with the visitors of the resort. Rooms were incredibly clean, modern and nice. We arrived way before check-in time, but our room got cleaned in 30 minutes and we were able to go into the room for a nap after a night flight. The pool, lobby, and basically the whole resort were also incredibly clean. There are amazing spots for snorkeling, easily reachable from the resort without having to leave. We stayed for 10 days, so after a while we had the impression that the food could have been more variable, but the food was very nice most of the time, chicken was slightly dry but there are loads of other options. As for the sunbeds next to the pool? They were fully booked and reserved when we arrived at 9:30 in the morning, every day it was like this and it got super annoying, that's why I'll have to give 4 stars. Entertainment wise, its more focussed on children, evening entertainment stops at around 10:00 and after that its very quiet, not even a little music being played on the terrace through speakers, it doesn't have to be loud or party music but it would be nice to have some background noise. Overall we really enjoyed our stay!

Daniel Baudys

A Perfect Vacation Spot – We’ll Definitely Be Back! We truly enjoyed our stay at this hotel during our vacation. The entire experience exceeded our expectations. The hotel was super clean, and everything felt well-maintained and fresh. The staff were outstanding – incredibly kind, friendly, and always ready to help. It was clear that the whole team worked well together under excellent leadership. We loved the European taste of the food, perfectly balanced with local flavors. One of our favorite moments each day was lunch at the Sea Horse restaurant – delicious dishes in a relaxing atmosphere. Mornings were made even better thanks to the energetic and kind bartender at the lobby bar, who always started our day with a smile and a great coffee. The sea view from the hotel was stunning, and we especially appreciated the 2 km seaside walkway, perfect for morning runs or peaceful evening strolls. There were plenty of cozy places to relax, both indoors and outdoors. The only small downside was the limited direct access to the sea from the hotel – it would be wonderful to see some improvements in that area. Overall, we had an amazing time and would absolutely come back. Keep up the great standard!

Makan Mir

Everything was just right – we felt welcome and relaxed from the moment we arrived. The entire resort is clean, well-maintained, and peaceful. We stayed healthy during the whole trip, which speaks volumes about the food quality and hygiene. The food was delicious, varied, and beautifully presented. The service at the restaurant and hotel bar was outstanding – special thanks to Mr. Taha, whose constant smile brightened every day. Our room (1108) was spotless, cozy, and perfectly located. Huge thanks to Adel Islam from housekeeping – professional, warm-hearted, never intrusive. Absolutely fantastic service! The house reef is easily accessible via the jetty – perfect for snorkeling! The underwater world was stunning, with lots of colorful fish and coral. Right next to the hotel is the Coraya Divers dive center – very professional. We did two guided dive trips and were impressed by their organization, safety, and friendly atmosphere. We will definitely return – thank you for this truly special vacation!

Dr Abdulah Abd Elaziz,ND,MSc,MBChB

One of the best resort I have visited till now. The receptionists were really helpful ,professional yet personable and friendly. Great staff who knew how to offer a luxury 5+ stars experience ! The rooms ( we had two front beach suits with pools ) was well equipped and the service was excellent ( Thank you Mustafa and Dahi) . From the room , we could view the sea and feel the cool breeze. The location of our room was absolutely perfect, directly overlooking a gorgeous red sea view and a long stranded beach. It felt like home , very clean and clear water, a very good place to relax and chill. The scenery was beautiful and it was a relieve to walk in such a quiet , tranquil and peaceful vibes . The view of the sunset over the red sea from that point was mesmerizing. I must say the location of the resort is perfect for people who are looking for a relaxing vacation far away from crowd, it is literally a hidden gem !! Our stay at the hotel was for 9 nights , the nearby excursions are breath taking , we went safari, ref sea tours, Scuba diving ..etc limitless fun and sun ! He we had a memorable time together. All respect and appreciation for Mr Hisham, the assistant manager who really went above and beyond to ensure our stay is as memorable as it could be , can't say enough to thank you Mr Hisham , Thank you ! Hold in my sincere regards to Mr Waleed for his attentiveness, listening , self-effacing and well-mannered customer service skills ! Thank you Mr Waleed ! Thank you for a great job here. Excellent hospitality:) Special Thanks to the main and sea horse restaurant's chefs and attendants, to name but a few Abo Mariam( and adam and Gennah ) , Abo Salah M form Luxour , Abd elrhman ,the athlete Mr Usama and his wonderful team in the main restaurant are amazing and professional, personable and friendly All Receptionists including Kerolos , Amr , Hani and Moe were always there to offer help and support Karim from the concierge/tour is a kind soul! Room services Mustafa and Dahi thank you respectfully The water park staff team especially the chef , Abdo and cleaners are super friendly. Will definitely come back with my family !

Oliver Amon

Good all inclusive resort. Superior rooms are quite big and sufficient for 3 persons. Of course not perfect but quite close (e.g. phone felt out of the wall, soap suspender did not work, some dirt around the shower) Several restaurants with different focus are available where you can find enough food amd drinks. Servants are available everywhere to bring your drink order. Taste and variety of all the meals is quite good and big, I can’t complain here. Kids animation available from 10-12:30 and 15-16:30 Also Mini Disco in the evening, here the parents were quite often part of the disco. Shops inside the Ressort are quite expensive (Red Bull 3€, lollipop 4€) so I highly recommend to go outside and cross the street to find cheaper prices. Room service makes a good job, nothing to complain. Several pools (not heated in summer) are available and clean. Also a pure adult pool where kids are not allowed is available. Sea and beach can be reached by foot or via boat shuttle. Enough beach lounger are available for free and also servants to bring your drinks. At evening, several possibilities to get entertained: Always a show after Mini Disco, live music, Minigolf, Dart, Soccer…

Irina Simon

We had an amazing stay at this hotel – everything was excellent from start to finish! The sea was beautiful, the food was delicious with lots of variety, and the rooms were very comfortable and clean. A special thank you to Ali, who cleaned our room every day and always made sure our drinks were replaced. His attention to detail and kindness truly made our stay even better. Also, a big thank you to the boys who served drinks in the restaurants and on the beach – they were all very friendly, quick, and always asked if we needed anything else. Their great service really made us feel welcome and well taken care of. It was our first time in Egypt, and it turned out to be a fantastic experience. We’re already planning to return to the same hotel next year! Highly recommended for anyone looking for a relaxing and enjoyable vacation.

Levente Vastag

An Exceptional Beach Resort Experience at Pickalbatros Dana Beach, Hurghada! Pickalbatros Dana Beach Resort is one of the most beautiful and well-maintained resorts on the Red Sea coast. The private beach is pristine, with soft sand and crystal-clear waters perfect for swimming and snorkeling. The resort offers a wide range of facilities, including spacious pools, excellent dining options, and comfortable rooms with stunning sea views. The staff are warm, friendly, and always attentive, ensuring every guest feels special. Whether you’re seeking relaxation or adventure, Dana Beach is the perfect destination. Highly recommended for families, couples, and solo travelers alike!

Yac

The rooms were spacious, clean, and beautifully designed, with a lovely view. The resort itself is very large, which gives a nice feeling of space. One of the highlights is the ability to move around the resort by boat through a scenic canal or by bicycle – a unique and enjoyable touch. The beach was also stunning, clean, and well maintained. However, when it comes to food, I was quite disappointed. Despite the presence of five restaurants, the variety was extremely limited. Most places offered the same dishes — mainly rice, pasta, and fries. I expected much more for the price we paid and for a supposed 5-star hotel. Even the desserts were repetitive; the same pastries were served across all restaurants. The so-called “Asian restaurant” was only Asian by name — during my entire stay, I didn’t see a single sushi dish or any truly Asian specialties. To make things worse, I barely saw any fish served during the entire stay. Seafood was practically nonexistent, except for shrimp that were served twice and in such small, counted portions that it felt ridiculous for a resort of this level, and sole fillet served every day, swordfish served only once Meal times also seemed oddly short and poorly adapted to summer vacation schedules — closing a restaurant at 9 PM during high season feels unreasonable. The entertainment program and music clearly target Russian guests, with Russian music dominating almost every event. It sometimes felt like I was in Moscow rather than Egypt. Unfortunately, I also sensed a clear lack of consideration for Arab guests. Some of the staff seemed to openly favor foreign visitors and were dismissive of us — with a few exceptions, whom I truly thank for their kindness and professionalism. Wi-Fi was another issue: it simply didn’t work in some parts of the hotel. I raised the issue, but no action was taken. Additionally, a few of the water slides seemed old and poorly maintained, even posing a potential safety risk for children. Also worth mentioning: several guests reported that their children experienced food poisoning during their stay. Luckily, we did not face this issue ourselves, but it’s something that should not be overlooked. Having stayed in many real 5-star hotels, I would honestly classify Dana Beach Resort as a premium 4-star hotel, not a true 5-star experience. Finally Dana Beach, in my opinion, is not worth the price for what it delivers.

hedia merai

We recently had the pleasure of staying at Pickalbatros Dana Beach Resort, and it truly exceeded all our expectations. From the moment we arrived, we were welcomed with warmth and genuine hospitality that stayed consistent throughout our entire stay. What truly set this experience apart was the outstanding service. The waitstaff in the restaurants were not only professional and attentive, but also incredibly kind and accommodating. Every meal was a delight, thanks to their care and the excellent work of the kitchen staff. The food was fresh, flavorful, and beautifully presented A special thank you goes to Khalid, one of the housekeeping staff, whose friendliness and attention to detail did not go unnoticed. Our room was always immaculate and comfortable, and his thoughtful service made a big difference in our overall comfort We are deeply grateful for the wonderful experience and are already looking forward to returning

Mark Linssen

I recently stayed at Pickalbatros Citadel and had an amazing experience. The resort is absolutely stunning with breathtaking views and a beautifully designed layout. The rooms are extremely spacious, making you feel like you’re truly in a little slice of paradise. The food was delicious, offering plenty of variety, and the staff—especially in the restaurants and animation team—were incredibly friendly and welcoming. The lifeguards at the infinity pool deserve a special mention as well; they were absolutely fantastic, attentive, and made you feel very safe while enjoying the pool. The entertainment was great and there’s so much to do that you really don’t even need to leave the resort if you don’t want to. That said, there are a few points for improvement. The beds are on the harder side, which might not suit everyone. The on-site vendors can be quite pushy and annoying at times, and the reception staff could be a bit warmer in their approach. Also, the layout of the resort involves a lot of walking and stairs, which could be challenging for guests with limited mobility. Overall though, I would still give Pickalbatros Citadel a solid 9 out of 10. It’s a wonderful place to relax, enjoy, and feel like you’ve stepped into paradise.

IAKOV KORABLEV

We really liked the place and our time spending here! The restaurants are amazing and different. Fantastic atmosphere over the hotel. It was a very supportable guest relation services and specially the entertainment team. Special thanks to Tamer the chief, really made our vacation and gave us lots of emotions. Amazing housekeeping and the kitchen service. Wish to come back here again!

Ahmed Elmaandi

From the moment we arrived, the hotel staff went above and beyond to make us feel welcome. Every team member we encountered — from the front desk to housekeeping — was incredibly friendly, professional, and attentive. They greeted us with warm smiles and were always available whenever we needed anything. The hotel itself was clean and comfortable, but what really set it apart was the people. We left feeling genuinely cared for and will definitely be coming back. Highly recommended!

J. A.

From the beginning till the end we were happy! It started with a very warm welcome and all the team members are so kind. I wish I have some members like this in Germany. Everything is super clean and perfectly prepared. It was very hard for us to leave because our stay was so perfect! Thanks for everything!

chahinez abdelmalek

This was my second time staying at this hotel and I absolutely loved it again. Everything was perfect, from the room to the facilities. The team was incredibly attentive and made me feel very welcome throughout my stay. A special thank you to Mohamed Moghrabi for his outstanding care and professionalism, he truly made the experience even more memorable. I will definitely come back again!

Ali Afshar

Had a great stay. Staff is super friendly. The service throughout the hotel was beyond exceptional. Every staff member is warm, welcoming, and helpful, always ensuring that we had everything. The hotel is flawless. Housekeeping did an outstanding job and was caring about our room each day. I wouldn’t hesitate for a second to recommend it to anyone for the service you get for the price you pay. Honestly, I cannot find a single thing to improve. I know for sure I’ll be coming back

Hanna Velner

We recently stayed at the Aquamarine Hotel as a family, including a member with a disability. I was truly impressed by how accommodating and supportive the hotel staff were towards guests with disabilities. The staff went above and beyond to assist with any special needs, making sure that our family member felt welcome and cared for throughout the stay. This level of attention made our trip stress-free and enjoyable for all of us. The kids loved the playground, and the whole family appreciated the warm and inclusive atmosphere. A special thanks goes to Kata, a member of the hotel staff, whose kindness and helpfulness made a big difference during our visit. I highly recommend Aquamarine Hotel to families looking for a welcoming, accessible, and truly inclusive place to stay.

Mohamed Korayem

The hotel itself is a very good place with huge, open spaces. The staff were friendly and helpful. ​However, there were a few issues. The food tasted good, but it lacked the variety you would expect from a five-star hotel, and the desserts were terrible. I had a major problem with my room key, having to replace it every day, which suggests an issue with the door. ​The pools were plentiful, but they all had a maximum depth of 140 cm. The sea is also very shallow, so you can't swim there unless you go a long way out. The aqua park was decent, with nine slides for adults, but it's worth noting that it blocks the "sea view" from some of the rooms. ​The water provided by the hotel, "Jaz Water," was not very good.

Lorrayne Cattermole

Impressive look of the hotel and entering the room it was very clean and tidy when we arrived with an amazing view. Food was lovely with a great variation of things each day. Staff were so kind to me and my family especially the animation team who made my kids so happy and laugh a lot during performances. Overall amazing service and great hotel would highly recommend

Izsák Betti

Dear Aquamarine, Thank you for the amazing time I had here! Your hospitality is truly famous far and wide. The food was absolutely delicious, and the service was so friendly. The animators were fantastic too , I loved dancing and laughing with them, they always managed to put me in a great mood. (I think one of them is called Kate -she has such a good vibe!) Thanks for everything, Jaz Aquamarine ,Sea you next year! 🤍🌊🏝️

AnasteishaUA

The hotel has a huge well maintained territory with many things to do. There are lots of splash zones for kids, huge pools as well as volleyball, basketball, mini golf and many more. In two days we haven’t even tried all. The staff is willing to help and assist you with all your requests. They are very polite and positive people. There are lots of food options as well. Besides, the room is huge, very cosy and comfortable. There are all 5 star amenities in the room as well (including loofah, shaving kit etc.)

Bartek

This is a great hotel for a family stay with many attractions for kids (fantastic kids pools with variety of water slides, kids club and animations). The service teams have been always very helpful and nice. Good was really good with a great variety so that everyone can find something suitable for them. One other advantage is that it is less than 10 min shuttle transfer from the Hurgada airport. On the down side we were a bit disappointed with the beach and that ice cream is not served in cones :).

Yasser elsayed

Excellent and spectacular experience from the receptionist and their friendly smile, respect and greetings up to the the whole wonderful trip throughout our days of stay… everyone is polite, smiling, friendly and sincerely helpful… everywhere everyone is there JUST To MAKE YOU ENJOY YOUR STAY…. That’s what I really felt and that what I should share with others… If you want to have unforgettable memories with elegant people and staff with your family…. Never miss such resort Thank you from all my heart Really appreciate your efforts to make me and my family happy 🙏

Altan

I had an absolutely wonderful experience at this hotel! From the moment I arrived, the staff was incredibly warm, welcoming, and professional. Check-in was quick and easy, and I was even offered a complimentary welcome drink. The room was spotless, modern, and very comfortable. The bed was like sleeping on a cloud, and I appreciated the high-quality linens and pillows. The view from my room was stunning – I could see the city skyline perfectly.

DTC

The stay was fine. Nice clean hotel, they clean the hotel every day. Although they don't change the sheets. Staff is very kind and helpful. Enough to do for children. And many pools. Food can be better, we didnt like it much. Could be better tasting and more variety. AC works great in the room and is needed.

Faye Pearce

We are currently staying at Jaz Makadi Star. This is our first time in Egypt. We were apprehensive but we had high expectations after reading positive reviews. We have not been disappointed. Our room is lovely, it could do with a bit of an updated but the beds are very comfy, the air con works, if a little noisy, and the pillows are great 👍 The hotel staff are warm and helpful. The beach team are amazing. The beach is small but perfect for the small hotel. The food is beyond anything we have ever experienced in an all inclusive hotel. We ate at the Aqua restaurant last night, it was incredible. The nightly buffet in the hotel is excellent. The snorkeling is fantastic. We have seen puffer fish, sting rays, lion fish, cuttlefish and a turtle. We are loving everything.

Sarah Khaled

This hotel was amazing! I recommend it 100%. Food is delicious and the staff take really good care of you. A lot of different activities during the day so you will find something for you!

Vicky Dolan

Everything about this hotel was excellent. The staff are outstanding. The animation team made the holiday, shout out to Big Mido. The bar staff were excellent.. mohamed, Islam and Ali to name a few. This is a small hotel but the staff make this hotel outstanding everyone is friendly. From the restaurant staff to the cleaners and the pool staff, everyone was friendly and helpful. Will be back !!!

Ahmed Mounir

Thank you for an outstanding stay. The room was clean and quiet, the breakfast was delicious, and I appreciated the quick responses from your staff to a couple of questions I had. I’ll definitely recommend your hotel to friends and colleagues.

laura ross

We had the most amazing time at Jaz Makadi Star and Spa. The staff cannot do enough for you, you don't need to leave your sunbed for a drink they are always coming round making sure you have something to drink. The animation team are brilliant, they have lots going on from darts or water polo however I really enjoyed the stretch and yoga class everyday especially with Jade. The grounds at the hotel are beautiful with the gardeners working so hard. We would definitely come back here and would recommend this hotel to everyone.