Wiktoria Chlasta
The best hotel i visited!!! Amazing place, delicious food and fantastic people. Breathtaking shows on the arena, i never saw such a performance. Hotel really pays attention to details, everything was prepared perfectly and it was very fun. Rooms are very comfortable, clean and really pretty. Big choice in foods, everyone will find something for themselves. A lot of activites to do, so you won't get bored easily. I will definetly come back next year!
Victor the best animator!!!
süha ermumcu
We were extremely satisfied with our stay at this 5-star hotel.
Mahmoud from the sales department was very attentive and professional throughout the entire process. Abdulaziz from the front desk was welcoming, friendly, and solution-oriented.
I would especially like to thank Kareem, who took care of all our needs during our stay and provided support in every aspect. Thanks to him, our stay was exceptionally comfortable and enjoyable.
The evening entertainment programs were truly impressive. The dinner-themed restaurants stood out with both their atmosphere and quality. The heated pools were a great advantage, especially for our children. The rooms were always clean, well-maintained, and tidy.
As an architect, I was particularly impressed by the landscaping, environmental design, and overall cleanliness, all of which were handled with great care. Before our stay, I was somewhat cautious about the high rating due to the large number of reviews across different platforms. However, after experiencing the hotel, I can confidently say that even the current rating feels low — the hotel truly deserves at least a 9.9.
I would highly recommend this hotel and would be happy to stay here again.
MCK
We have been staying at Sunrise Mamlouk Palace Resort for one day so far with our two children, aged two and four. Overall, the resort has many positive aspects. The hotel grounds are very spacious, beautifully maintained, and clean. The buildings have a charming local style, and it is also a big advantage that guests can use many facilities of the neighbouring Garden Resort, which we actually find even a bit nicer in some areas. Another very positive aspect is the wide choice of restaurants, which gives guests many different options during their stay. We also appreciate that there is a dedicated kids’ buffet area, which is a nice feature for families with young children.
Our family suite is very large, which is great when travelling with small children. However, the room is quite basic, unfortunately very noisy, and the terrace door is difficult to lock properly. The single beds are also extremely hard, which makes sleeping rather uncomfortable.
The main reason we chose this hotel was the aquapark. Unfortunately, this has been the biggest disappointment for us so far. Our children are not allowed to use the larger slides, which is understandable from a safety perspective. However, parents are also not allowed to go down the slides with small children on their lap. For families with toddlers, this makes it very difficult to enjoy the aquapark together. In other family hotels we have visited, this was possible on suitable slides, so we were quite surprised and disappointed by this rule.
The medium slides would technically be allowed for our children, but unfortunately they get stuck on them. In the toddler area, a lot of water comes down from above, so the small slides are hardly used by our children or by many other families.
The resort itself is generous, attractive, clean, and has a lot of potential, especially for families. However, based on our experience after the first day, the aquapark experience and the room comfort have not fully met our expectations.
Jennifer Vandevorst
What a fantastic stay! This hotel truly deserves its 5-star rating. Everything was perfectly taken care of, from the clean and comfortable rooms to the delicious food and excellent service.
A special thanks to the animation team 👏
They really made our stay unforgettable. Every day they were energetic, friendly, and enthusiastic. The activities were fun and varied for all ages, and the evening shows were professional and very entertaining. You can clearly see they do their job with passion and always bring a smile.
Overall, an amazing hotel with a wonderful atmosphere. We had a great time and would definitely come back. Highly recommended!
Dorinda van Kuyck
We had an absolutely wonderful stay at Mamlouk Palace. The location is beautiful, and the entire atmosphere of the resort is just perfect for a relaxing holiday.
What truly stood out to us was the staff — incredibly friendly, kind, and always willing to help. They made us feel genuinely welcome from the moment we arrived. Traveling with children can sometimes be challenging, especially since our kids don’t always feel comfortable quickly, but here they felt at ease almost immediately. That really meant a lot to us.
The service throughout the hotel was excellent. The food was delicious with plenty of variety, the swimming pools were clean and well-maintained, and we especially enjoyed the amazing cocktails by the pool — a perfect way to unwind.
We also booked several excursions through the hotel, and they were fantastic experiences. Do keep in mind that excursions booked at the hotel are about twice as expensive compared to booking them elsewhere, but they were well organized and convenient.
Overall, we truly enjoyed our stay — the hotel, the people, and the surroundings all exceeded our expectations. We would definitely recommend Mamlouk Palace for a relaxing and family-friendly vacation.
