Jayne
We have only been here 4 days, we are very happy with all aspects of the resort. Room clean and well maintained. Pools and Sea are amazing and very accessible for people with mobility issues. Food has a good range of choice and all staff very welcoming and eager to help. Been to spa and had a few treatments- all staff are great.
Definitely would come again.
Manal Dawood
Very nice resort with a lively atmosphere. The animation team is energetic, friendly, and always keeps guests entertained. The food offers a great variety, with plenty of delicious options to choose from. Overall, it was a wonderful stay, and I would happily recommend this resort.
Familie Bergsma - de Jong (Ellen en Paul)
Pro’s:
- resort is impeccable
- staff is excellent!
- housekeeping is top notch
- two pools
- house reef
- good selection of food
- real Pepsi and 7up! No post mix!
- good beer included
- good entertainment / musicians at night!
- the cabanas at the pool and beach are great.
- the architecture
- cleanliness
- the cats (don’t pet them)
Con’s:
- it’s a bit of a maze.
- guests are allowed to reserve beds with towels, even though it’s against house rules, it’s NOT enforced. A German man successfully sued recently for no access to sun beds. Although our case wasn’t as extreme as his, it’s still a big problem which gives stress.
- for vegetarians there’s very little choice at the buffet and it often isn’t clear whether it’s vegetarian.
- the airconditioning in the room was somehow not at the ceiling, which ensures the cold doesn’t spread (cold air always descends). So a big design flaw there.
- there’s an all included cocktail menu which basically consists of some mix drinks. There’s enough alcohol in them, so if you want to get drunk, that will happen. But they’re not tasty.
- the animation team would benefit from focusing on kids’ activities.
- if you need to sleep in the dark: the stained glass windows are not covered and you can’t cover them. Sun means light in the room.
Tips:
- drink the paid cocktail menu only. They’re €3 a piece. (I know it’s ridiculous since you think you’re at an all inclusive but this is the only way to get quality)
- you can also pay extra for fresh fruit smoothies. They’re about €4. They also have ice cream. (Again: the all included ice cream is pretty disgusting.) But the paid one is quality and very tasty.
- tip the waiters and staff!
- they have snorkeling equipment for free for the reef. This is great.
Shout outs: Mr. Pizza baker!!! Love!
Mr. Smoothie. Mmm! Kira from animation (not pushy and informative). Muhammed from the Khan bar. Cheers! Housekeeping Towel Artists! Wow!
Special shout out: the vegetarian corner chef. Thank you. Because of you I had something lovely and tasty to eat every lunch and dinner!
All and all this is a good, very pretty resort with great staff and some room for improvement, and some things to take into consideration before going.
Dave Clarke
It’s our first time in Egypt and we have found the people in the resort very helpful and friendly the food is good it’s hot and menu changes daily , the room is nice and staff come every day to service it and replace water and drinks in the fridge I have another week to go and we’re looking forward to our stay we have already sent details of the holiday home to our family and friends the staff who do entertainment inc mozo are always smiling and friendly
Thomas Allen
Very nice staff. Rooms were immaculate when cleaned. Felt really comfortable and welcomed to the hotel and staff. The location is perfect for views, etc.
