Mareike H.
I first stayed at Mina Mark in 2021 and am currently staying here again. It has been great to come back and see how the hotel has continued to improve over the years.
The staff are genuinely friendly, welcoming, and always willing to help. Everyone works hard to make guests feel comfortable and well looked after.
The rooms are clean, tidy, and well maintained. Housekeeping is doing a great job, and everything feels well organized.
The food is also good, with a nice variety of dishes and something for everyone. I have enjoyed the meals so far and always found something I liked.
Overall, I am having a wonderful stay. Mina Mark offers great value for money, a fantastic location, and a team that truly cares about its guests. I am still here, but I can already say that I will definitely come back again.
Adin Karahodjic
I can say that everything was okay overall. The beach, bars, pools, and facilities were all decent for the price. The hotel is small, not overcrowded, and surrounded by quite beautiful nature. I even think that almost everyone staying there gets a good view.
The food is mostly traditional Egyptian cuisine with spices and some grilled meat, which was decent. The staff were friendly and helpful.
The only two downsides are the rooms, which are quite old, and the souvenir shop inside the resort, where an employee may charge tourists as much as €40 for a souvenir, taking advantage of their lack of knowledge about Egyptian currency and prices.
Jovita L.
Amazing hotel for a great price! Really confused about all the negative reviews, this was our first all inclusive experience, felt like we are being spoilt. Only downside is that hotel is by the busy street and lots of traffic noise day and night. We requested to change room after 2 nights and they did it very easily. Food was great, we loved the variety, simple meals, usually we had fish, beef, pasta and chicken to choose from every day. cocktails were with Egyptian alcohol, picked few that we liked and just drunk as much as we wanted (pool bar is open 24/7). Need to pay for WiFi in your room (5 euros for 2 people for a week). Also can use free WiFi in lobby. There are few restaurants and shops on hotels grounds. Nicely kept grounds, clean areas. Entertainment every evening, we only went to one and enjoyed it (seemed best from the list). Staff was friendly and helpful. We are simple people so this was a wonderful experience for us, but negative comments must be from spoilt and fussy people
Marek Marek
Tito animation boy is a funny, kind, and honest person. He made my stay really enjoyable, and Minamark will always remind me of him.
Hotel is a good, food also.
I will back next year.
Mary Jarvis
We had an extremely disappointing experience at this hotel and are genuinely surprised it maintains a 3.8-star rating.
Unfortunately, our stay was affected by serious concerns around hygiene, staff behaviour, and overall management.
Hygiene & Food Safety-
This was the most alarming issue. We experienced food poisoning during our stay, and after observing the food handling practices, it wasn’t surprising. On one occasion, we saw a head chef pick up food that had fallen out of serving bowls and put it back with his bare hands after touching multiple other surfaces. Staff were also touching multiple surfaces and then handling utensils without proper hygiene. After becoming ill, we avoided the hotel food entirely and felt safer eating elsewhere.
Staff Behaviour & Safety Concerns-
As a female guest, I felt extremely uncomfortable. When I was alone, several staff members stared inappropriately, made comments, and even catcalled. Specifically, one memorable occasion was the lifeguard at the beach, when I simply just wanted to get towels. This was especially concerning given that the hotel is very family-oriented, with children present. This behaviour continued even when I was with my partner. The hotel seriously needs to implement staff training around professionalism and harassment.
Facilities & Atmosphere-
The hotel is not as advertised. The photos online make the facilities appear much larger than they are. In reality, there is one small sized pool and two smaller children’s pools. The environment is heavily geared toward families, which made it feel unsuitable for couples seeking a relaxing stay. Also they had several shows which were not advertised to us once. Furthermore, we were pestered several times to go to a club. We are not clubbing people as we wanted a relaxing holiday as we stated, but this would still happen every day.
Room Issues & Service-
We were given a twin room instead of a double/king room. We were told at reception that we should have specified this in advance, which was not made clear during booking. When we asked to change rooms, we were told to check back ourselves the next day rather than staff managing the request. No effort was made to resolve the issue, and we remained in a twin room for the duration of our stay.
Data Privacy Concern-
Shockingly, our personal information (including my full name, which would only be available via passport/booking details) was shared with an external company. This information was then displayed outside our room, alongside unsolicited excursion advertising. This is a serious breach of privacy and completely unacceptable.
Overall Experience-
We raised our concerns with the hotel, including leaving a negative review during our stay, yet received no meaningful response, support, or compensation—despite falling ill.
We would not return under any circumstances and cannot recommend this hotel to others.