Cleopatra Luxury Resort

Dorota Świgut

We just returned from the beautiful Cleopatra Luxury Hotel. Booking this hotel was a perfect choice. The hotel is quite large and has sc much space that everyone can find their own space without being crowded. The gardens are green everywhere, and the meticulous attention to detail is evident. The food is fantastic. The waiters deserve special mention especially Mr. Hamdy A. Hmed, a waiter who mmediately took care of his quests. We felt well taken care of. Coffee and cola were delivered to our table. Mr. Hamdy always had a smile and asked if we needed anything. The room cleaner (our number 3407) was very thorough and attentive to detail. The lifeguards at the pool were polite, but the best part was when we were lying on the loungers in the heat, the lifequard brought us cold towels for our departure. Highly recommended. We will have fond memories of this hotel and will definitely try to return. Vacationers from Poland.

dauod boles

We had a wonderful stay at Cleopatra Luxury Resort Makadi Bay. Everything was perfect, from the excellent service to the warm hospitality of the staff. A special thank you to Chef Fathi for the delicious food and his outstanding attention to guests. We would also like to express our sincere appreciation to Mr. Hossam, Front Office Manager, for his professionalism, kindness, and continuous support throughout our stay. Special thanks as well to Mr. Moustafa, Reservation Manager, for his excellent assistance and outstanding service. Many thanks also to Mr. Amr, Bar Manager, and his team for their excellent service, friendly attitude, and great hospitality. We truly enjoyed our vacation and highly recommend this hotel to anyone looking for a relaxing and memorable stay. We look forward to returning again soon. Thank you, Cleopatra Makadi team!

Abdelrahman Obayda

Had a wonderful 5-night stay at Cleopatra Luxury Resort Makadi Bay with the family. The property is beautiful and the staff genuinely made the trip. A special mention to Mahmoud and Eid at the check-in desk, who kindly upgraded us to a bigger room to make things easier with the kids. At the restaurant, Mr. Alaa went above and beyond - super friendly and always ready to help with whatever we needed for the children. That kind of service is what makes you want to come back. The rooms were great and very comfortable. My only small note is that the restaurant bathrooms could use an upgrade (the doors and ventilation), but that's a minor thing in an otherwise excellent stay. Highly recommend for families. We'll definitely be returning.

Salma Salmaa

very clean and tidy. not a big fan off the beach but it was nice, I kinda liked it. very luxurious. overall its an amazing family friendly resort

efc consulting

A repeater guest won’t come again Not the first time but will be the last. I visited the property for a family vacation during May2026 Overall, everything was great during my stay until checkout time, the room,service,entertainment was good but .. I requested and paid for a late checkout until 6:00 P.M, and it was confirmed. However, at 5:50 while preparing my bags, a housekeeping staff member came and asked me to leave the room for cleaning, i told him that i’am preparing to leave the room, After 1 min. after, another staff member came with the same request, This was quite impolite and very unprofessional, especially since I had already paid for the extra time, expecting privacy until my official checkout. The Shock was when i arrived at the lobby to finalize my checkout procedures and i was complaing about what happend to Mr. Hossam ismael the reception manger .. who deals with the situation with a very rude, disrespectful and unprofessional way of dealing with a repeater guest or even a first time guest .. I hope the management reviews this issue so other guests don’t face the same situation,Also Management needs to train Mr.Hossam Ismael better to deal with such situations in a more professional way. Many thanks to : Mr.Mostafa -Reservation department. Mr.Mostafa - deputy GM. The main reasturant manager. Unfortunately, i advice any future guest to avoid dealing with Mr.Hossam Ismael the reception manager so as to have a good stay at this property.