Anisha Danga
Honestly excellent customer service, hospitality and all round fantastic experience. The hotel services from reception, customer service, rooms, food, entertainment and facilities have been excellent all round. The hotel is very accommodating to your needs and really do everything in their means to make your stay special. The staff in all areas are very hospitable and always willing to help. We have honestly enjoyed our stay and will be returning for sure. Thank you to all the staff for making our stay so wonderful! Special mention to Amr for checking in on us!
Ahmed Mahran
Overall — 8/10, but we would not return
We genuinely enjoyed our holiday at White Beach. This is a good hotel, and there is a lot it does very well.
Housekeeping was excellent, staff were generally friendly, breakfast was very good, the sandy beach is lovely and safe, and the children’s pool setup is outstanding.
For families with children around 2–6 years old whose priorities are excellent shallow aqua pools, plenty of shade and a safe sandy beach, White Beach is a very strong option.
However, we paid considerably more than several alternative resorts we considered, and apart from the exceptional pools for small children, we didn’t feel the overall experience offered enough additional value to justify that premium for our family.
Our children are already ready for larger water slides and missed having an amusement area. My wife would like a proper aqua park with slides for adults, while both of us missed having a coral reef where we could snorkel directly from the beach.
Combined with the limited evening activities for young children, low shower pressure and our experiences with the pricing of the on-site excursion and transport providers, we would choose a different resort next time—ideally one with a proper family aqua park, more evening entertainment and activities for children, and a good house reef for snorkeling.
One interaction in particular made us uncomfortable. During our first meeting with a member of management, we were told about another guest who had gone to hospital, subsequently complained publicly, and that the hotel was pursuing legal action related to that guest’s social-media reviews.
Whatever the circumstances of that dispute, we found it very strange and inappropriate to discuss legal action involving another guest with us.
Best suited to: families with children approximately 2–6 years old who prioritize excellent children’s pools, shade and a safe sandy beach.
Less suited to: families with older or more adventurous children, adults wanting larger water slides, families looking for amusement activities in the evening, or anyone for whom snorkeling directly from the hotel beach is an important part of a Red Sea holiday.
Cristian Kurta
For us, this was our first time in Hurghada, and I can honestly say that choosing Pickalbatros White Beach Hotel was the best decision we could have made.
From the moment we arrived, we were welcomed with warm smiles and open arms by everyone. We were given a wonderful room equipped with everything we needed. The cleanliness throughout the entire hotel was absolutely impeccable. The food was delicious, with a great variety of options to suit every taste.
I would especially like to mention one of your waiters, A. Elkerim Rageh, who served us every single day with kindness, professionalism, and a constant smile. Overall, he is an incredibly hardworking and dedicated employee who truly takes pride in his job. He certainly deserves a salary raise for his outstanding service.
The beach was beautiful and peaceful, and despite the hotel complex being so large, it never felt overcrowded. Guests are well spread out, making the whole resort feel spacious and relaxing.
You are doing an excellent job—please keep up the fantastic work! Thank you for making our first experience in Hurghada so memorable. We will definitely be coming back.
Milan
Highly recommended – the perfect family holiday!
I highly recommend this resort; it is an absolute ideal choice for a family vacation.
As for the fitness center, it’s a bit average. If you catch it empty, you can get a decent workout in, but if it gets crowded, you are pretty much limited to cardio.
On the plus side, the cakes and desserts were amazing—I was genuinely and pleasantly surprised by the quality! Also, the upstairs restaurant is hands down the best option for dinner. A huge thank you to the chef at the grill; the food was absolutely delicious and his fantastic, friendly attitude made the whole experience even better.
Nojan Jelveh
We had a very enjoyable stay at this hotel. The food selection was excellent, offering a wide variety of high-quality options every day. The entire resort was exceptionally clean, and the staff were always friendly, welcoming, and helpful.
The main area for improvement is the Kids Club. Unfortunately, the activities and facilities for children were quite limited and below our expectations. While the evening entertainment was enjoyable for kids, the Kids Club itself could offer much more.
A larger water park with more exciting slides for older children would also be a great addition. As it stands, the hotel is particularly well suited for families with younger children.
One thing we particularly missed was watermelon at the fruit buffet. In a warm country like Egypt, we would expect fresh watermelon to be available regularly. Offering only apples, bananas, and oranges felt somewhat limited for a resort of this standard.
Overall, we were very satisfied with our stay and would happily recommend the hotel, especially to families with small children.
