Maha Fagelnour
We had an amazing stay at Serenity Resort with excellent facilities, including a beautiful beach, great snorkeling, and a wonderful spa. We’re already looking forward to returning to try the aquapark.
The staff were exceptional—welcoming, professional, and dedicated. Special thanks to Mr. Mohamed at Reception , he was so helpful and was ensuring that we are enjoying the stay in every moment! Also we really enjoyed the spa and Mr. Mohamed at the Spa was so nice and the entire spa team.
The food was outstanding, with great variety and freshness. Many thanks to Head Chef Shaban for the excellent dining experience.
We highly recommend Serenity Resort and would love to return.
Luís Alberto Ferreira
This resort falls short of a true 5-star experience. There's a noticeable inconsistency in staff attitude, reception staff were very friendly and welcoming, but bar staff came across as somewhat arrogant at times, possibly a cultural difference in communication style.
Food was unremarkable and lacked variety. Drinks were a bigger disappointment: alcohol in general and cocktails especially were extremely weak, both in presentation and taste, more like a glass of juice with a single (rationed) ice cube than an actual cocktail.
The beach was another letdown. If you're expecting fine sand, this isn't it, the shore is rocky rather than sandy. On the plus side, there's coral and marine life nearby worth exploring if you enjoy snorkeling.
Some information was only provided in German, which was inconvenient, and signage throughout the resort was generally lacking.
The most problematic issue, in my opinion, was air conditioning hygiene. If you're sensitive to dust mites or mould, waking up congested became a daily occurrence. In a hot destination, having AC units that seem poorly maintained is a real problem.
Overall, given the price point and category this resort positions itself in, it didn't meet expectations.
Ziad Ahmed
⭐⭐⭐⭐⭐ SRNTY Sea Reef Serenity Makadi Beach – Full Review
SRNTY Sea Reef (formerly Serenity Makadi Beach / Serenity Alpha Beach) – مكادي باي
SRNTY Sea Reef is a five-star beachfront resort in Makadi Bay, Hurghada, formerly known as Serenity Makadi Beach and now being rebranded as SRNTY Sea Reef. Built in a distinctive Moroccan-inspired style, the resort is set on a 320-meter private beach and is surrounded by landscaped gardens, making it one of the most popular all-inclusive resorts in Makadi Bay.
The resort offers over 540 spacious rooms and suites, all featuring private balconies or terraces with views of the sea, pools, or gardens. Rooms include air conditioning, flat-screen TVs, tea and coffee facilities, minibars, in-room safes, and modern bathrooms. Guests consistently praise the spacious layout, cleanliness, and comfortable accommodations.
The dining experience is excellent, with buffet restaurants and several specialty à la carte restaurants serving Italian, Asian, Turkish, Indian, Mexican, Moroccan, and international cuisine. Guests staying on the all-inclusive package can enjoy a wide variety of dining options, including restaurants shared with the neighboring sister resort. Breakfast features live cooking stations, pastries, fresh fruit, eggs, and a broad selection of hot and cold dishes.
The resort offers outstanding facilities, including 5–6 swimming pools, a private sandy beach, a full-service spa, fitness center, diving center, tennis courts, children’s club, and daily entertainment. One of its highlights is access to nearby water park and entertainment facilities through the sister property, making it attractive for families as well as couples. The house reef also provides excellent snorkeling opportunities directly from the beach.
The staff are generally described as friendly, professional, and welcoming. Guests frequently highlight the attentive service, clean public areas, and well-maintained grounds, contributing to consistently high satisfaction ratings.
⭐ Overall Impression
SRNTY Sea Reef is one of the best all-inclusive resorts in Makadi Bay, combining a beautiful beachfront location, spacious accommodations, diverse dining, and excellent leisure facilities. It is an excellent choice for travelers seeking a relaxing Red Sea holiday with premium amenities.
Best for: Families, couples, snorkelers, divers, beach lovers, and guests looking for a high-quality all-inclusive resort in Makadi Bay.
Not ideal for: Travelers seeking a quiet adults-only retreat or a small boutique luxury hotel.
Charlotte raepsaet
Top stay at Serenity Alpha Beach Hotel
We had a fantastic week long stay at this hotel through TUI Belgium (thank you TUI Ghent for once again providing perfect support from start to finish).
We flew out of Ostend, which was wonderfully relaxed. After a smooth check in, some pricey airport snacks, and a flight with excellent service (thank you TUI fly!), we quickly found our shuttle bus to the hotel.
We received a literally warm welcome with a refreshing drink at reception, where we were told that thanks to a birthday in our travel group, we got a free room upgrade. We were then shown to our room with a view of one of the saltwater pools. After that, we still had access to the late night buffet, a select but still fairly extensive version of the dinner buffet.
Food
Breakfast, lunch, and dinner are all served at the main restaurant. There's always plenty of choice: cold and hot vegetables, various fish and meat dishes (including from the grill and BBQ), bread, cheeses, and more. Note that for religious reasons, no pork is served. Everything is very well presented. If you have questions, staff are happy to help. Learning to say "thank you" in Arabic is genuinely appreciated too! The buffet can get a bit busy at times.
Breakfast and dinner are also available at the beachside buffet. It's a bit more limited there, but no less delicious. We never felt like we were missing out, and it's calmer with a sea view. We also had access to the à la carte restaurants and snack bar (depending on your booking, you get access to the à la carte restaurant a set number of times). We didn't try these ourselves, but according to other guests we spoke to, they were well worth it too!
Pools
There are 4 pools. 2 saltwater pools with no music and a pool bar, ideal if you're looking for peace and quiet. 1 activity pool with chlorine, where music played during animation hours and which was the busiest, though that was never really a problem. We always found space, even arriving in the afternoon after an excursion, and there was always a great atmosphere plus a good bar. The smaller, shallow pool for kids with sun loungers, we spent the least time there, but it was still nice, and it had its own bar too.
Downside: while lounging by the pool, staff from the spa, nearby shops, etc. come around trying to sell things, which can feel pushy at times. There are "do not disturb" signs at the towel huts, and if you politely decline, they leave you alone, so overall not really a dealbreaker.
Bars
Every pool has its own bar. There's one in the lobby, one at the main restaurant where you can smoke shisha, one at the beach, and one at the beachside restaurant. Options depend on your booked package, we had all inclusive. Soft drinks are well known brands. The cocktails are of average quality, but that didn't bother us much since we don't drink much alcohol. Tip: avoid the ice cubes and tap water.
Entertainment team
A really great entertainment team. Thank you to Maily, Amar, Beso, Abdo, Koko, Adalina, Kaitlyn, Malak, Juli, Carolin, and manager Mohamed.
Everyone does their best to give you a good time without ever being pushy. They explain what's happening that day and invite you along in a friendly way, but you never feel obligated. The activities themselves were fun and varied with a great vibe. We joined in on darts, boules, and the daily aquafit, which always ended with a dance that lots of people joined in on, making it extra fun. There were also special events like a foam party, an evening pool party (spectacular!), an afternoon with fresh fruit and pastries, and more. Thank you for the unforgettable time!
Resort
A really lovely resort. Despite the number of guests, it never feels overcrowded. Staff pay a lot of attention to safety and hygiene. If you have questions, they're happy to help and think along with you to make your stay as pleasant as possible. There's a pharmacy and a doctor on site, plus various shops.
Overall, a fantastic experience.
Viktor Takács
The best hotel we've ever been to. Highly recommended :)
Special shout-out for our room staff, Ahmed! He was the friendliest person I've ever met in my life, always smiling, and always making the "extra" step to ensure our holiday was the best it could possibly be. The staff altogether (reception, service, bar, kitchen, cleaning, even the gardeners) was the most professional and friendly we've ever witnessed. Special mention about the food: such quality and so many options every day is simply amazing, you could see that the people working here are doing it with all their heart ❤️
We will definitely be back as often as possible 🥳