Maxim Masliukivskyi
I recently stayed at this hotel in Mallorca.
I can confidently say that the hotel lives up to its current star rating, but with a few improvements, it could easily be rated 4 stars.
The room, like in most resort hotels, is not very big, but unless you've brought half your wardrobe from home, there's enough space in the closet and on the shelves for all your things. Unfortunately, the bathroom is a bit cramped, and the shower cabin might feel too small for larger people.
Upon check-in, you're given reusable cups which you must use in the bars and snack areas. On the one hand, this helps the hotel identify that you're a guest and not someone who just walked in from the street for free food and drinks. But on the other hand, without the cup, you won’t be able to get any drinks included in the "all inclusive" package — you'd have to pay for them.
Regarding the food, after 4–5 days you’ll likely have tried everything available. It would be nice to have 3–4 more dishes to add some variety to breakfast and dinner.
Outside of meal times, you can't get any food except for drinks — you’ll have to go to another building of the hotel, which can be a bit inconvenient and frustrating at times.
On the positive side, the staff are very kind and helpful. They speak Spanish and English, and if needed, there are also employees who can provide information in Polish, German, or Russian. There's a swimming pool on the hotel grounds (open from 10 AM to 6 PM), and also a football/basketball court, which is great for kids or large groups.
The sea is just a 5–7 minute walk from the hotel.
Overall, the hotel fully meets expectations for the price. With a few small improvements mentioned above, it could definitely earn a fourth star.
Darragh Byrne
I stayed at Globales Playa Santa Ponsa and overall had a decent experience. The hotel is in a great central location, just a 2-minute walk from the beach and close to local activities like mini golf, a waterpark, and an aquarium. Rooms are spacious and beds are comfy, but noise is an issue. You’ll hear everything from the floor above, and the glass bathroom doors are loud, especially at night.
The all-inclusive drinks were a highlight, great cocktails and local beer on draft. However, the food can be repetitive, especially for lunch and dinner, so picky eaters might prefer the snack bar by the pool. One big downside was the weak air conditioning, just a vent system, not an actual AC unit. Also, the pool area isn’t secured, with an unmonitored side gate allowing public access.
Decent for the price and location, but a few areas could definitely be improved.
Marharyta Honcharuk
The hotel was totally fine for the price. Don’t expect too much from a 3-star place, though.
Yeah, some things could definitely use a bit of fixing up and a refresh.
We went for the breakfast and dinner option so we could stay flexible and explore the island. It’s actually a great base to get around and see everything.
The room was cleaned every day.
The food was pretty much the same every day, but it was tasty. There were fruits, sweets, veggies, and meat. If you’re out and about all day and using up energy, it’s more than enough for a week.
The staff were super friendly and polite.
The beach is close, and we didn’t really use the pool.
It was quiet on our floor, although one night we did hear some new guests arriving late.
Juile Berry
Fantastic hotel. Just come back. food fantastic. very clean. staff brilliant 3 hotel to go in. There is one down fall is the shower to small. but we managed, we would go again 10/10 weather was perfect
Sue Forster
Just back from a week's stay .It's a hotel that needs upgrading , rooms and furniture is old and worn. Main areas are clean , as are bedding and towels .Bathrooms are small , shower cubicles tiny with rickety doors or old fashioned shower curtains .
Noise between rooms and on corridors is at times dreadful due to inconsiderate noisy guests , late check ins, street location and poor build quality and installation between rooms .Staff were generally unconcerned re complaints re noise .
One female receptionist was helpful and changed my friends room due to noise complaints over several days.
My 2 main personal concerns , insufficient labelling on food , despite signs saying speak to staff re allergies .
I asked what was in mixed salads told vegetables , in fact one had grated cheese ...I'm lactose intolerant the other had diced ham ...I don't eat meat .The chef walked off when I asked about ingredients in salads , saying in English he didn't understand me .I spoke to 2 other staff , who took my room number for manager's attention .No-one got back to me , but a few new signs arrived , Melon ,margarine and butter which luckily I'd already been able to identify them myself .Anyone with serious allergies or vegetarians be aware of this .
Second concern was my room being cleared of bedding , towels , toilet roll and my soap at 11.20 before my checkout at 12 noon . I returned to have a quick shower but wasn't able to , despite my suitcase and other belongings being in room .Bizarre way to treat guests .
Some staff were lovely in particular bar staff as they have a lot of difficult people to deal with .
I wouldn't return to this hotel .