Karolina
I sincerely recommend this hotel.
I have been to Egypt many times before, including other five-star resorts, but the atmosphere of this hotel is truly something special. The music, animations, friendly staff, and overall vibe made this stay exceptional.
The food was honestly very good, and after visiting many hotels in Egypt, I can confidently say this is probably the best hotel I have stayed at here.
The cave-style design and stone architecture create a unique atmosphere and make the whole experience even more enjoyable. The pool with the jacuzzi and waterfall was absolutely amazing — once we discovered it, we spent every day there.
Another huge advantage is the location — the transfer from the airport takes only around 15 minutes, which is very convenient after a long journey.
As a woman from Poland, I have sometimes felt uncomfortable in other hotels in Egypt when approaching the bar or asking the staff for anything on my own. This is the first hotel where I felt completely comfortable and relaxed, even without my husband beside me, and I consider that a huge advantage.
I would especially like to thank all the bartenders and lifeguards — particularly the staff at the jacuzzi and waterfall pool area. Everyone was exceptionally kind, respectful, friendly, and welcoming throughout our stay.
Compared to other five-star hotels in Egypt, this place truly stands out because of the quality of the food, the kindness of the staff, the atmosphere, and the unique attractions and entertainment.
Honestly, if I come back to Egypt in the future, I doubt I would choose another hotel. This is the place where I felt the most comfortable, relaxed, and well taken care of.
Thank you for such a wonderful stay!
Krista
I booked this to spend my 40th birthday as the theme looked great!on arrival i asked to book the resturant however they told me i couldnt as i was only staying 4 nights however they will decorate my room and provide a cake for my birthday the next day.
On my birthday i wore a birthday headband for breakfast but no waiter bothered me however a couple had a table with flowers and the waiters came out singing happy birthday to them. They didnt bother decorating my room so the next day i went to reception and told them and they seemed annoyed that i asked. Eventually they did but it was passed my birthday. Suppose better late then never.
The reception team are ignorant and rude. If you wanted help with anything they kept fobbing us off. There was a problem with the water and it was turned off for 2hours.
The food is bland and not much options. I ended up with a bad stumach from the food. The waiters serve large glasses to their favourite people and egnor the rest.
I would say this was a basic 3star hotel and does not deserve to be a 5star all inclusive when the service is shocking, the entertainment is for kids and the drinks were terrible. The music is very dated aswel. The entertainers were mixed, some very pushy and some nice. We got asked 4 times each day the same questions when they should rotate maybe 2 staff to do that as it was getting annoying. The pool exercises were good.
We booked for the pyramids but then it got cancelled which was disapointing. There was no way i was spending 5hours in a car travelling there. Everyone expects a tip and if you dont, they mutter under their breath.
Overall im gutted i spend my birthday here and would not return.
Sharon Bailey
Stayed here over Christmas and loved it! 😍 The attention to detail throughout the rooms and hotel is amazing 👏 and it looked so magical at night when all the lights are on.
The weather was warm enough to enjoy the private beach with comfortable beds and large parasols. Plenty of beds too around the 3 pools.
The food and drinks were satisfactory but all the staff throughout the hotel were helpful and very kind.
The only downside was that the evening entertainment is still outdoors, so jackets were needed on the chilly evenings.
Platon Andrei Vlad
This is one of the best hotels I’ve been, better than Thailand, Italy and many other countries. The staff is so kind and helpful, we even got a room upgrade to pool view when on the app it showed the resort is fully booked for no extra charge (p.s. we arrived at 11pm and there was late dinner for late checkin up until 12am which was not specified on the website). From my part, food was spot on, if you like to try new things this is the perfect place but even for food fussies there is pizza, burgers, omlettes, pannini sandwiches, fries and many more. Best night for me was mexican plus fresh made shawarma outside was sublime. Drinks were very good, awesome service and shout out to the best beach bartender on the planet, Moamen. If you have the pleasure to be served by him, he’s the best. The room was so clean and the cleaners left us a different towel animal every day, and the tip we left was like between 50-100 egypt pounds. We also had a late flight and pickup at 7pm, checked out at 12 and we were allowed to stay in the resort and use the beach or pools if we wanted up until our pickup. Many activities each night, with things like beach party or colour party happening every now and then. The only regret I have is that we did not spent more time here due to day trips to Cairo and Luxor. Music by the pool is off at 11pm so anyone tired can go to sleep. 5 stars from me, would give 10 so defo would come back.
Charlotte Smith
I can't recommend this hotel enough! Got here on the 2nd January 2026 and been here for 2 weeks and what a experience it's been! Staff are absolutely fantastic they literally can't do enough for you. Rooms are lovely and are well looked after everyday. Food has been amazing, especially ( my favourite ) the Asian alcart! Overall our experience has been fantastic and if your coming tp hurghada I would definitely recommend this hotel you won't find another like it and you definitely won't be disappointed! Thank you for everything we really enjoyed our stay 😊
