Caroline Ratcliffe
Adult only hotel. Food was amazing they catered for everyone. The cocktails and drinks were great the service around the pool was amazing. The sunbeds were comfy and the sunbed man looked after us brilliantly. Reception were quick at fixing things. Room was ok they are hard to keep clean i think but bed was comfortable. Got bottled water daily.
konstantin
Amazing experience! I’ve been to many 5 star hotels but this one really made it.
The design of the rooms is extreme unique, food is crazy good, shisha at the pool and the staff is just amazing - everyone at caves is friendly and helpful.
I’m really happy that I didn’t listen to those negative reviews, there are many grumpy people in the world who just can’t be happy. 😹
Amazing experience, ty!
Katarzyna Jeffs
Do not expect 5* experience. More of a 3+ * but we still had an enjoyable experience. Staff are super nice, pool bars and beach are great areas and gym which exceeded hotels gym expectations. Would not book if you enjoy light spaces and rooms as its a very poor lightning in the rooms and in the hotel overall ,feels dark and cold inside with hardly any sunlight. Food was lovely, maybe not the widest choice but tasty.
Joshua Clifton
"A Disappointing 5-Star Claim: Closer to a Nice 3-Star Experience"
The dining experience was mediocre at best, resembling a large buffet canteen rather than a fine-dining restaurant. The food selection was dominated by bland, "beige" items and excessive French fries, requiring guests to assemble their own satisfactory meals primarily from the salad stations. If you expect quality cuisine, this venue will disappoint.
The beverage service was equally flawed. Cocktails were inconsistent in strength and temperature, varying wildly from bartender to bartender, with no genuinely enjoyable mixed drinks among them.
Location is only 20mins from airport but nothing around the hotel so need taxis to town. Great scuba diving company next door which was perfect for us and one of the few plus points.
Pools are big and not over crowded. But sun beds go by 8-9am.
Service was a definite weak point, ranging from highly professional staff to others who seemed poorly suited for the role.
While the hotel's initial novelty and aesthetic design are impressive, the effect quickly wears off. You are left with an average hotel featuring subpar food, inconsistent drinks, and poor, Butlins-style audience participation entertainment. Having experienced genuine 5-star properties globally, this falls well short of the standard.
If your vacation criteria include high-quality food, consistent cocktails, an upscale ambiance, and guests who dress for dinner, we strongly advise looking elsewhere.
DJW Group Presents
I never normally write a review this early on in my stay but wanted to on this occasion.
I usually book randomly as a solo traveler and selected this place as my first trip on 2026. I liked the look of it online thinking it was an interesting looking hotel.
I arrived at the hotel and first impressions were good. Check-in was quick and simple and I was guided to my room.
I had initially thought that the hotel had been mined out of rock face but quickly realised that it was just constructed a bit like a film set. My first thought was I hope this place wasn’t just style over substance but reserved my judgement.
After a quick unpack and change I went to the main bar next to the restaurant and was served quickly. I spoke to a couple of other holidaymakers who said that they had really enjoyed their stay so far and was given some useful pointers for while I was here.
It was time to try the restaurant for the evening meal. There was a series of live cooking stations and also a great selection of all food types. I found my seat and ate. The food was excellent! Very tasty and rich in flavour. Again, service was great.
I returned to the bar for some evening entertainment and the animation team did a great job of getting everyone involved.
A night the hotel looks great when lit up and they also fired off a blanket mosquito control system across the whole resort.
Back to my room later on I settled quickly in my air conditioned room and the bed was very comfortable.
The following morning it was easy to collect my beach towel and reserve a poolside sun lounger.
A good selection for breakfast and lunch later on. I treated myself to a pedicure which I was well overdue and it was great.
Really enjoying my time here. There’s a good mix of ages and cultures and I’m looking forward to the remainder of my stay.
Thank you to all the staff and management
My Booking
