Sarah
A stunning hotel in the heart of Hurghada. From the moment we arrived, the staff were incredibly pleasant and helpful. The food was amazing, and the all-inclusive drinks list was far more extensive than at most resorts we’ve visited.
We would definitely rate this hotel 5 stars. The rooms were spotless, with beds made every morning, and our housekeeper was always friendly and greeted us with a smile.
We stayed over Christmas Day and were delighted to receive a small Christmas gift from the hotel. The festive decorations were beautiful, and the special Christmas dinner was a lovely touch.
While Hurghada itself isn’t much to shout about and some areas can feel a bit sketchy, the hotel felt completely safe, secure, and well looked after throughout our stay. Overall, the entire experience was exceptional, and we will absolutely be recommending this hotel to others.
suzanne owen
I have just returned from a week all inclusive at the Royal Star Beach Resort. I am a solo traveller for 25 years on and off, mostly on.
My review is honest and based on my experience for the week.
I arrived early evening, reception looked nice, shown to my room, clean, tidy and sea view as booked. That was the best part of my holiday, other than leaving.
The lower paid staff were friendly & helpful. The remainder rude.
Entertainment was practically non-existent.
Evening meals each night were a choice of chicken, beef & occasionally, fish in varying disguises. Bland and tasteless, invariably cold. Rice or potatoes. The last night was duck! Alternatively, there was spaghetti bolognaise. Salads.
Breakfast continental style. Choice of omelette or fried eggs. Both looked the same on serving. Good choice of breads & pastries.
The toaster broke the 2nd day as did one of the coffee machines. Replaced 4 days later!
Lack of cups, plates and cutlery available each service.
The bar only served limited Egyptian spirits & no option to pay for branded ones. Only red wine available.
Pool area is nice, but a lack of sunbeds for the occupancy rate of the hotel. There are no facilities for families with younger children. The pool was 1.6m throughout.
Private beach left a lot to be desired. No wiggling of toes in sand. Broken beds ripped mattresses and very dirty.
There was a constant stream of locals trying to sell massages, waxes, pedicures etc on the complex which got a tad irritating, but they must earn a living!
This was once a lavish & much-loved hotel. Now it is very tired & unloved. The location is noisy & not ideal, but development has moved closer to the marina area leaving a trail of derelict & rundown buildings in the vicinity. Not safe to stroll about.
Positive things to point out:
The sister hotel is next door. Amenities for children are good. Nice gardens. Beach is good & sandy. Gets the sun all afternoon. There is a snack bar in the pool bar there, but you have to pay.
A visit to Hurghada Marina is a must. Lively, fabulous choice of restaurants & bars. Settle the taxi fare before venturing out!
Mykola
Good hotel, we need it, very tasty food, excellent staff. I would like to express my special gratitude to the guys in the kitchen. Of the minuses at the reception, there is no way to pay with a card, this made a lot of inconvenience for me, and when I pay for the room there was a problem with the change. And so we liked everything! Thank
Mitsuru Sanity
I had food poisoning from undercooked pasta sauce and crab. The room also kept stinking like poop. The wifi for a week was 20 euro’s. On the beach you get bothered so many times to buy something. There was one man who wouldn’t return after the first time so bless him. There was also someone from the staff that wanted my number which I didnt understand at first. But when I understood I felt very uncomfortable. When I asked for a coke zero at the bar at the beach, the guy asked me the difference between the two and still gave me regular coke. I have been approached by too many scammers inside the hotel making it super exhausting.
The only good thing I can say was that the pool tables were fun, the bar staff was amazing. The cleaning guy was nice, the one who escorted us in and out of the hotel was nice, the hotel was beautifully built so its rlly a shame of the smelly rooms, but they did try to fix it. The woman of the animations was kind and sweet to tell us what they were gonna do. There was a guy from the bag shops, from inside the hotel, who is really sweet.
Idk where they got their 4 stars from but it def didnt feel like one.
Asad Jalil
I recently stayed at the Royal Star Beach Resort, and unfortunately, it was a very disappointing experience. The hotel is extremely rundown, with limited food options that lacked variety and quality. Basic hygiene throughout the property was also a concern.
What made matters worse was the constant feeling of being overcharged or taken advantage of. It seemed like the staff were more focused on squeezing out extra money from guests than providing decent service—charging £10 just to access Wi-Fi in the room is frustrating, to say the least.
The only redeeming feature of the resort is its location. The beach is small, but it’s quite nice and offers a bit of peace from the otherwise poor experience. Sadly, that alone isn’t enough to make up for everything else. I will definitely not be returning.
At very best a two star hotel.