Carlos Flores
I can’t fault this place. The staff are all very welcoming and extremely helpful. They have a mixture of food which did not disappoint (unless your an egg and chips kinda person) and extremely fresh. The rooms were cleaned every day and kept tidy. Look it’s not the Ritz but for an all inclusive experience at a good cost, this is the place for you. The location wasn’t far from anything and easy to get too.
The fist beach at the back of the hotel is extremely shallow but perfect for young children, however, the second beach on the right with the water slide pool is nice and deep and perfect for swimming. The sea does have jelly fish, but honestly they do not sting and you get over them being there in no time.
I’m a red wine drinker, and have to say the free red wine wasn’t blowing me away, but was definitely palatable and not bad at all.
Oh, you should try the 50 minute sports massages in the spa, we booked two times as at £20 a pop, you can’t go wrong.
I’ve seen a lot of negative comments on here, but each to their own, you can’t please everyone.
I’d definitely recommend this place and look forward to going back one day
Maya
Very shocked to see all the negative reviews, I had an amazing time the hospitality here was great and all the staff were lovely. The all inclusive drinks and food was great. The staff always made sure you was safe when going excursions or even getting in a taxi by taking the drivers information. It was also my birthday and I got a random knock on my hotel door to be surprised with a birthday cake and a staff member singing happy birthday which was just such a nice thing to do. Evening entertainment was great also!! Really enjoyed it,had some issues with my room when I first checked in but they changed my room straight away and I had the most beautiful view. Thank you so much!!
Sole Obsession
Is a nice hotels with opening to the Red Sea, enough pools. Lots of activities. The animation team is making my stay feel welcome, they interact with all guests, trying to make everyone feel good. Ezz, in particular, is a very welcoming person and very friendly, entertains us a lot. He has a great smile and a vibrating energy.
Simona Vasileva
The hotel was a complete disaster. It claims to be a 4-star hotel, but honestly, it doesn’t even deserve 1 star. The rooms were not cleaned properly, the bed sheets were never changed. The food was terrible – there was nothing international, every meal was either tasteless, overcooked, or overly spiced.
The pool was dirty, unsafe for swimming, and very poorly maintained. For every little service they were asking for extra money, which felt very unprofessional and greedy. The staff was unhelpful and unfriendly, showing no interest in guest satisfaction.
This place is misleading, completely overpriced, and nothing like what they advertise online. I would never recommend this hotel to anyone – save your money and stay somewhere else.
ellen brigg
Room was basic but clean, a/c needs updating, cleaning staff exceptional. Beautiful location food plentiful with loads of options. Fresh fish, duck, roast beef salad and a few dishes I wondered about. Plenty of trips to choose from and places to see....but book online for cheapest option...only 2 downsides...entertainment team need replacing, hardly saw them at all, music round the main pool absolutely dire and nighttime singers absolutely laughable and secondly if you do decide to use the spa facilities do not go at the hottest time of the day it is a sweat box with no windows and no a/c how the staff cope all day is beyond me. Would have given 5 stars if the entertainment was better