Susan Fuller
The hotel is not 5 star but the staff are amazing. From the lovely gentleman that cleaned our room every day to Ahmed, who was bar staff and pool area, Sayed and Shark who made sure we had clean towels and sunbeds for the pool everyday. Ali from the fish doctor pedicure shop who took us to the marina one evening to show us around and find a steak restaurant. Tito and Bond from the red sea excursion company who assisted us with booking some amazing trips. Ticked off things on our bucket list thanks to those guys. Mahmood another waiter and bar person that always went above and beyond for us. Hussein in the smaller dining area that ensured we always had a table and was so attentive to us. The chef in the smaller restaurant in the morning was absolutely amazing, sadly I never got his name but he never forgot how we like our eggs. His pancakes were amazing as well. The staff in the spa and beauty salon were also some of the mist professional and kind staff I have ever had the pleasure to meet. Massage and Hammamm were to due for. My husband and I left with new feet thanks to the staff. My husband had a hair cut and shave which were sublime. Aside from the threading, which he found painful but funny.
I really cannot rate this hotel and staff highly enough. We are looking to go back next month for a sneaky week before Christmas 🎄 as we loved it do much.
Nicoleta Cervaniuc
I love the location with that bay in the sea where you can see a lot of fish. The crystal clear water and a wonderful turquoise to the architecture that leaves something to be desired. Yes the rooms are very poor some could use some renovation but after all you only stay there at night But in general the whole location needs a renovation In return the food is very good about the service some people are very good understanding and friendly, but what can we do, we are different.
In concluzie recomand cu mare plăcere locul pentru prima oară este bine dacă dorești s avezi creaturile mari este locul perfect.🌊🫧🏝️🏖️🌞🐠🐬
Tea Blazhevska
I rarely leave negative reviews, and overall, we truly enjoyed our stay. The food was delightful, the beach area was beautiful, and my partner and I had a relaxing time.
However, our experience with the reception was disappointing. We arrived early and appreciated being allowed to check in 30 minutes before the official time, but the room we received was not what we had requested. We were given two separate beds instead of one large bed, the phone was broken, and the fridge was both dirty and not working.
We informed reception, and they promised to bring a new phone, but that never happened. We pushed the beds together ourselves, but it was uncomfortable to sleep. When we asked to change rooms, we were told we could do so the following evening. The next day, we received the same answer
“tomorrow.” It became stressful and tiring.
When we finally were able to change rooms, the receptionist we dealt with was quite arrogant and unhelpful. The entire process took about an hour and a half because our old room key was deactivated before we could retrieve all of our belongings, forcing us to go back and forth several times. The staff made us feel as if the situation was our fault, which was disappointing.
Once we settled into the new room, everything went smoothly until check-out. At that point, we were told we could have lunch and dinner included since we had a late flight, but once again, the reception’s attitude was unpleasant and unprofessional.
It’s unfortunate, because the resort itself is lovely the food, beach, and overall atmosphere are wonderful. However, the lack of professionalism and courtesy from some reception staff left a negative impression on what could have been a perfect stay.
Eslam aly
My 5-Day Hotel Stay Review
I stayed at the hotel for five days. Simply put, my experience was that check-in was very easy. The rooms are somewhat old, but the cleanliness is very good. Not all the rooms in the hotel are old; there are some modern rooms, and it's clear they are working on updating the hotel.
The location of the hotel is beautiful. The sea is lovely and suitable for children. There's a sandy beach that isn't large, but it's there, and the water surrounds the hotel from all sides.
As for the food, it was good and diverse. During my stay, there were grilled items, chicken, duck, quail, and fish, so the food is great. Their baked goods and desserts were wonderful.
All the staff are looking to help you in any way they can. I believe the people have improved greatly, as I visited the hotel last year, and it wasn't like this.
The animation team is excellent and presents new shows every day, ranging from belly dancing to magician shows and specific programs for children.
**Overall experience with the food, I'd give it an 8.5
Hristina Trajkova
Sunny Days El Palacio truly feels like my second home! 🏖️
The hotel is amazing — beautifully maintained, with a wonderful atmosphere and the most welcoming staff. Everyone is so kind and always ready to help. The food is simply incredible — every meal feels like a special experience. ❤️
Grateful for the unforgettable moments here… can’t wait to come back again! 🌅✨
My Booking
