Samuel Foston
I stayed here a year ago and going back again for the last 2 weeks of November.
The hotel has a whole range of restaurants, offering different cuisine, such as Japanese, Chinese, Mongolian, Italian. And there’s one that brings meet out to the table for you to cook yourself on a little table grill… nice.
Staff are spot on, always friendly and always helpful.
Loads of pools, including slides etc.
Great entertainment staff through the day, and in the evening.
Beach is gorgeous.
And local activities are so affordable! £20 for 3 hours quad biking. £25 to go out to sea for some diving (couple of hours).
callum lewis
Truely an incredible place that has made an excellent holiday. The room was amazing well stocked from water to sprite and cola. The staff were so friendly and helpful and would happily make conversation with you. The food was very much the same buffet style food every day but there were different themed restaurants which broke things up. There are lots of activities to do while there from a games room to many pools, heated and cool as well as a water park with slides. Along with a beach. The staff were incredible and helpfull often asking if you needed drinks. The building itself is a work of art from the architectures to the art work. An amazing place with so much culture to visit.
Tabitha Brown
We had a fantastic holiday here. My children loved it. The hotel is very big and has everything you need. There are multiple restaurants, shops, spa and amusement arcade with bowling alley. There is also a beach.
If you cannot find a free sun lounger at the pool lifeguards will go and get you some.
Rooms are cleaned every day and free water and coke/sprite was left every day in the fridge. The air con in the room was fantastic.
Food is very good. Unfortunately we could not eat at the Japanese restaurant as it was fully booked for our entire stay. I think the booking system should be fairer.
There are a lot of flies and birds in the main restaurant. They are landing on food.
The gym is not very good.
The treatments in the salon are a bit over priced. 50 euros for a basic pedicure and would have been 60 euros to have with gel polish.
Massages are very good and better priced.
WiFi in the hotel is bad. However if you go to reception and complain they will let you have access to the VIP WiFi.
Eldin Corovic
I recently stayed at this hotel and had an excellent experience. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere was warm and welcoming. The location is convenient, and the hotel offers great value for money.
I’d like to give special recognition to Hamdy, who truly made my stay exceptional. He is very professional, friendly, and always willing to help. Hamdy goes above and beyond to make guests feel comfortable, and his positive attitude made a huge difference during my stay. Employees like him are a real asset to the hotel.
I highly recommend this hotel to anyone looking for a pleasant and comfortable stay — and a big thank you to Hamdy for his outstanding service!
J Mulder
We had a wonderful stay at this beautiful resort. The property is stunning, very well maintained, and the staff is extremely friendly and welcoming. You truly feel appreciated as a guest here.
However, during our stay we discovered that there is a VIP option with a blue wristband. With this band, guests can access all restaurants and enjoy additional services. It would be helpful if this option were communicated more clearly upon arrival, so guests can make an informed decision from the start instead of finding out later.
I would also like to mention a point for improvement regarding the sunbeds at the pool. Many guests place towels on sunbeds early in the morning and then do not use them for most of the day. This prevents other guests from finding available seats and creates unnecessary frustration.
A possible solution would be for the lifeguards to monitor this more actively within their designated areas. If a sunbed remains unoccupied for a long period of time, the towel could be removed and placed neatly on a central table in that zone. This would create a fairer system for everyone and significantly improve the overall guest experience.
We hope management will consider this suggestion, as it would remove a common irritation and make the stay even more enjoyable for all guests.
Overall, we truly enjoyed our stay and would definitely recommend this resort.
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