Elysees Dream Beach Hotel

Ahmed Shafik

Our stay at Elysees Dream Beach Hotel exceeded all of our expectations. We truly enjoyed every moment of our vacation. The staff were incredibly professional, friendly, and always smiling, making us feel welcome from the first day. The swimming pool was excellent, and the sandy beach was clean, beautiful, and perfect for relaxing. The evening entertainment was fun and enjoyable every night, creating a great atmosphere for both adults and families. The food was also delicious, with a wide variety of dishes to suit different tastes. What impressed me the most was seeing the hotel manager Mr. Ashraf personally walking around during dinner, asking every guest for feedback and listening carefully to their comments. He was extremely polite, respectful, and genuinely committed to making every guest's stay as enjoyable as possible. I highly recommend this hotel and would definitely love to stay here again.

ethem uygun

When they first showed us the room, we noticed it didn’t have a balcony, so I requested a room change. They showed us a few different rooms, and we settled into the one we liked the most. The staff here are very kind and solution-oriented. The beach is within walking distance, and the sea is especially great for families with children. The rooms are very clean, the beds are comfortable, and the food is varied and delicious. It is also very close to markets, shopping malls, and many other places. This hotel will give you a wonderful holiday experience. I highly recommend it.

Ahmed Saleh Tolba

I come from Austria, Salzburg, stayed 4 days in the hotel.Travelled to the whole world. Room service is amazing, very clean, and very friendly, and polite. Thanks to Mr. MAHMOUD SAADI For his excellent service. Also restaurant manager MR. MOHAMED BAKER, he is a hard worker, working non stop to give the best restaurant experience. I really recommend booking with that hotel giving a service and booking fees, that you will never find anywhere else. Dr.Engineer Ahmed Tolba: Room 3406, June

Mahmoud Ezzat

★☆☆☆☆ This was one of the worst hotel experiences I have ever had. I booked this stay to enjoy a few days of rest during my vacation after a very demanding and exhausting work period. Unfortunately, from the moment I arrived until the day I left, the experience was extremely disappointing. The biggest issue was the overall hospitality and customer service. Starting with the morning-shift reception team and extending to the restaurant staff, the majority of employees seemed uninterested in helping guests. Their attitude was unfriendly, their approach lacked professionalism, and they showed very poor customer service skills. Instead of making guests feel welcomed, the general impression was that staff members did not want to be there or interact with customers. This created an uncomfortable atmosphere throughout the entire stay. The reception team was particularly disappointing. The receptionist working the morning shift displayed a dismissive and unprofessional attitude toward guests. As the first point of contact in any hotel, reception staff should create a positive and welcoming experience, but unfortunately this was not the case. Room 1210 was another major disappointment, and I would not recommend it to anyone. The bathroom door lock was defective and frequently opened by itself. The air conditioning was performing very poorly and was unable to cool the room properly. The room telephone was not functioning correctly, and the mini fridge was also operating inefficiently. I reported these issues to reception, and a maintenance employee visited the room. However, I was informed that this was simply the normal performance of the central air-conditioning system. Unfortunately, regardless of the explanation, the result was that the room remained uncomfortable and did not meet basic expectations for a hotel stay. The food quality was also below expectations and did not match the standards that guests would reasonably expect from a hotel experience. The only employees who deserve special recognition are Abdallah from the night-shift reception team and Ahmed from housekeeping. Both were professional, respectful, helpful, and genuinely cared about guest satisfaction. They were the only staff members who consistently demonstrated the level of hospitality that should be expected throughout the hotel. Unfortunately, their efforts alone could not compensate for the poor customer service, maintenance issues, and overall lack of hospitality experienced during my stay. Management should seriously review staff training, customer service standards, maintenance procedures, and guest experience policies. Based on my experience, I cannot recommend this hotel and would not choose to stay here again.

Oksana Krasivska

I would like to express my sincere delight and deepest gratitude to the entire incredible team of the hotel for my unforgettable vacation! It was not just a holiday, but a true immersion into an atmosphere of absolute comfort, care, and genuine hospitality. From the very first moment until the last minute of my stay, I felt like a most welcome guest. First of all, I express my immense gratitude to the Director Remon and General Manager of the hotel. Your highest management skills, impeccable taste, and attention to detail are visible in everything. You have managed to create an amazing, well-coordinated team of true professionals and build a perfect system where every guest is surrounded by care. Thank you for your colossal work, invisible at first glance, but defining the highest level of the hotel! Special words of thanks go to the Reception Manager and the entire front desk team. Your radiant smiles, friendliness, and instant resolution of any issues are deeply admirable. I was welcomed like family, surrounded by attention, and helped to find my bearings immediately. Your tact, patience, politeness, and sincere desire to help create the first, brightest, and most positive impression of the hotel. You are the face of this beautiful place! To the Chef and the entire kitchen team — my lowest bow and standing ovation! Every breakfast, lunch, and dinner turned into a real culinary celebration for me. The variety of dishes, exquisite presentation, freshness of products, and incredible flavor combinations simply won my heart. Thank you to the chefs for their culinary talent, mastery, and for putting a piece of their soul into every dish! Huge thanks to the waiter team for their flawless service. Your incredible speed, attentiveness, neatness, and friendliness deserve the highest praise. You work as a single, well-oiled mechanism, always noticing every detail while remaining wonderfully unobtrusive. Thank you for your attention and for creating a cozy atmosphere at every dinner! My sincere gratitude goes to the housekeeping team. The cleanliness in the rooms and throughout the hotel area is simply sterile and faultless! Every day I returned to a perfectly cleaned, fresh room. Thank you for your hard but so important work, for your invisible yet very noticeable care for my coziness, comfort, and aesthetic pleasure. And, of course, a huge thank you to our energetic animation team! Guys, you are the real heart and an inexhaustible source of energy for the hotel! Thank you for your positivity, drive, smiles, amazing evening shows, and for knowing how to find a way to absolutely every guest. Thanks to you, every day of mine was filled with joy, laughter, and bright emotions. You made my vacation truly vibrant and unforgettable! Thank you to absolutely every employee of this wonderful hotel for your professionalism, kind hearts, and the fairy tale you created for me. You are the best team, to which one wants to return again and again. We wish your hotel prosperity, success, and only grateful guests! See you again soon!