Dennis Dacke
From the moment we arrived, the W delivered an experience that felt thoughtfully curated and effortlessly luxurious. Check-in was smooth and welcoming, and every interaction with the staff reinforced what a remarkable team this is — warm, professional and genuinely invested in making your stay outstanding. I must single out the Whenever/Wherever team: their proactive attentiveness, delightful suggestions and lightning-fast responses turned ordinary moments into little highlights throughout our stay.
The room was immaculate and wonderfully spacious — a true haven. Impeccably clean, with generous living space and comfortable furnishings that immediately made us feel at home. The design strikes a perfect balance between modern sophistication and cosy, residential comfort; it’s rare to find a hotel room that invites you to linger the way these did. Small details — plush linens, thoughtful storage, a bathroom that felt like a private spa — all added to a sense of care and quality.
What sets this hotel apart is the atmosphere: unforced, warm and quietly refined. There’s an unmistakable extra — a kind of quintessence you can genuinely feel in the service, the ambience and the way the team anticipates your needs without ever being intrusive. Whether it was a personalised recommendation, an unprompted smile in the hallway, or the flawless execution of a special request, those touches added up to a deeply memorable stay.
Thank you to everyone at the W for breathtaking moments and for creating the perfect environment for a restful, rejuvenating holiday. I left refreshed, impressed and already looking forward to my next visit. Highly, highly recommended.
Adam Erchegyi
Spent 3 nights. Don't get me wrong, even the cheapest Wonderful rooms are amazing and the service is outstanding. But... 'unfortunately' our preceeding stay was at Domes Lake and the maintenance of the green areas, the (35pp + service charge!) breakfast and the service in general were just on a next level in comparison.
While booking, I asked if the pool was heated. Unfortunately not, but I was referred to the spa/jakuzzi instead. They 'forgot' to mention that was at extra charge which is just hilarious in this category.
Lara Afaneh
Beautiful Property, Disappointing Service
The W is undeniably a stunning resort with a lovely pool and spacious rooms. Unfortunately, our stay was overshadowed by poor service.
It started at check-in with a delayed room and an unfriendly receptionist. At both the pool and the breakfast area there was virtually no service—you have to approach staff yourself for anything. After sharing our concerns with the manager, Beatrice, who was genuinely kind and tried to help, we were offered complimentary spa access. Yet it’s surprising that this small facility normally costs €20 per person, and the spa staff were just as unfriendly, so we chose not to return. Instead, we visited the Royal Thai massage studio next door and received far warmer and more professional treatment.
The dinner we booked through the hotel at Paper Moon—an establishment we’d loved in Milan—was another letdown. We had requested a sunset table, but were kept waiting 30 minutes while a large empty table sat unused. Only after insisting were we seated there, and the service remained curt and unfriendly, ruining the experience.
Bottom line: The resort itself is beautiful, but consistently poor service and rude staff spoiled our stay. Not recommended.
Kevin Harper
We stayed at the W Algarve in early October 2025. Our room was outstanding. Very spacious 1br setup with a private garden terrace. The service was excellent and everyone on the property was interested in making sure we had a pleasant stay. We would love to go back again in the future.
Leanne Jeffs
This place was just amazing. I would love to live there forever!! I highly recommend this hotel. I celebrated my 50th birthday there and they treated me like a queen - the service from start to finish was exceptional. The decor is absolutely stunning and the smell as your walk into reception is divine! I highly recommend going for the bed and breakfast option - the breakfast is out of this world - the only hotel I’ve ever been to that has free flowing bubbles - I could quite get used to a mimosa every morning! A particular thank you to the reception team and John and Teddy in the Market Kitchen. I will be back one day - Leanne
My Booking
