AC Wales
The lobby has a grand feel to it and very clean. The big let down is the rooms and we moved rooms. The rooms are very tired. The toilet smells of urine though it was being cleaned every day. Patches of paint on walls where they try to cover up scruff marks and stains. Very tired looking furniture and broken cupboards. Some lights don’t work as they should be. Mattress is very hard and pillows are too soft but you can request a firmer pillow at reception. Breakfast is ok but it becomes boring if staying for a week as the selections stayed the same. Avoid scrambled eggs, I believe they are made from powdered eggs and they don’t taste good. Location is ok if you just want to stay close to the hotel and Marina but if you want to venture out be prepared to walk. We are here in January 2026 and weather is not too bad. The gardens and the pool area look lovely however the biggest disappointment is the rooms especially in the winter months where guests like us would enjoy just sitting out on the balcony and when it’s raining like today, it would have been delightful if we had a comfortable and cozy room. Unfortunately we had to keep the balcony door ajar all day and night to reduce the urine smell in our room. Today is our last but one day before we leave and we both couldn’t wait to go. I’m sorry to say that the state of the bedrooms did not reflect the high standards they portray on photos on their website.
Palina
Hotel Tivoli Marina is excellent in many aspects. The staff are genuinely friendly and accommodating, the breakfast selection is very good, and the rooms are very comfortable, especially the beds and pillows. Overall, it is a high quality hotel and our stay was otherwise very pleasant.
However, I am giving it 3 stars due to a major disturbance this morning. Between 8:45 and 9:30, seven workers were cutting down a palm tree directly in front of the rooms using loud chainsaws. We specifically came to relax and rest, expecting a quiet morning. For a 5 star hotel, it is unacceptable to schedule such noisy maintenance work before 10:00 in guest areas. Whoever approved this clearly failed to consider the guest experience.
This incident significantly impacted what had otherwise been a lovely stay and was a major disappointment at the end.
Ed Power
Beautiful hotel and wonderful staff. The food was delicious and bar service great. Very comfortable rooms although there needs to be two comfortable chairs in each room. The one chair with wooden arms although stylish not very comfortable.
Donna Bowen
Outstanding hotel, with exceptional Marina location and views. Excellent staff throughout location, grounds are beautiful and no matter which way you are facing you won't be disappointed with your view.
Room amazing, large in proportion and a pillow menu. Spotless facilities.
We enjoyed the Spa on our first day.
Staff friendly and helpful from the moment we arrived, we were greeted by concierge and our bags collected and hire car parked for us, we felt relaxed immediately and first impressions 10/10. Parking is free as a courtesy for hotel guests.
Breakfast is stunning, with a separate food station for dairy and wheat intolerance. All food and stations clear and well labelled for navigation on dietary requirements. We were accommodated with a breakfast box on the morning of our departure so as not to miss out, nothing too much trouble.
The cocktail bar has a great menu, is beautiful, friendly and inviting, we loved it to begin our evening. Again staff amazing.
This is 3 of 4 Tivoli hotels we have now tried along the Algarve and not disappointed, an exceptional location and hotel is superb, something for everyone, even the lobby lounge is a welcome and beautiful relaxing feature of the hotel with great atmosphere and catering options which include complimentary snacks and flavoured water stations.
We also noticed plenty going on for children too. Craft making and a space especially for children.
The pool and grounds are beautiful and well kept with a gate to the beach, we look forward to returning in the warmer weather so we can immerse ourselves for much longer in this fantastic establishment, so much to offer and we only experienced a few nights of this fabulous hotel.
Looking forward to the beach club experience and all its delights next time.
Shirley Lusman
We stayed here for our family Christmas and new year holiday recently and we have a good and relax stayed here. We have a family room and it's big enough for family of 4 and we have a big balcony with se views. And its good location like its right by the marina so its walking distance everywhere . Definitely stay here again if we come back to Portugal.
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