Danielle Hawkes
So we have just returned from our 10 nights holiday at pirates village. And although I am a believer that a holiday is what you make it, I also think that you should get what you pay for and in all honesty I don't think that was the case here. The rooms were basic which was fine but cleanliness was not a strong point, our floors did not get cleaned once the full time we were there. They did change the beds and towels but that's about it. We went and bought a mop etc and cleaned ourselves. The having to set alarms to get up to put towels at the pool to secure a sun lounger was definitely not for me, some people were down as early as 6.30am and although there is rules stating towels will be lifted that was never the case. The night time entertainment was definitely not something that we had ever seen, I just felt like it was all dancing about and not very much to it. My kids also didn't enjoy that. We were there with friends so their was 4 adults and 3 kids ages 2-5-9 and it didn't really suit any of them. I can't comment on the buffet food as thankfully we were self catering however we did order off the snack bar and the food was fed to the bin. It was all dripping with oil. On a more positive note, the hotel is in a nice location and handy to get to things, the pools were a good size and my kids enjoyed the slides, the balcony was a good size and their strawberry daiquiri was also a hit ! I wouldn't return to this hotel as it just wasn't for us and a lot of money considering how little we were there as we were out day and night after discovering everything we didn't like and still had a great holiday regardless.
Zak Blair
We arrived here last Tuesday, we leave tomorrow. The rooms are a bit more run down than we hoped for but luckily we didn’t spend too much time in them. There is not too much food wise but what they do have to offer is lovely. It is in a great location being a 5 minute walk from the beach. The service is very good, Beverly is lovely and welcoming, The Cleaner with the bun who works nights is very nice and always has a smile on her face. Best of all the entertainment staff are amazing and really get the younger kids involved. It is crazy how good most of them are at dancing and they are always bubbly and in a great mood. The Disney show on a friday is a must watch the best one by far. Overall I really enjoyed my stay just a bit disappointed with how run down the rooms were. Would highly recommended to younger kids who like to get involved with things.
Rebecca Smith
The entertainment and staff friendliness was amazing. The rooms are basic however we got what we were expecting.
The mattress was not the comfiest.
Location wise was perfect for us, a short walk into the centre and to the beach. A couple of minutes walk to the Eroski supermarket as we were self catering helped massively.
We spent 11 nights here and our son had an amazing experience.
Jade Fet
Incredible hotel for families. The entertainment is AMAZING. The entertainers are so so talented and great with children. I have 3 kids and one is severely autistic and they were great with him too. The hotel staff are very helpful and I was in contact with them via email before my arrival. The food is lovely, bar staff are great. Life guards are really on the ball. It is a really safe place for kids. Great location too.
Rooms are very basic but clean and beds are very comfy. We will definitely return as it is good for all children and all ages. Thank you to all staff there for making our holiday
Sarah Reeves
Was abit deflated to be honest... Alot of activities got canceled. No one knew what was going on. If activities/shows are advertised they should go ahead or atleast be changed to something else. If something was late we'd ask what time it starts to be told it's been canceled. I understand it's end of season but if it's on the schedule it should go ahead or just put something in place of it... We wasnt told also that the hotel would be completely closing sunday(tomorrow) at 1oclock. Our transfer isn't due til 8:20pm so we're left for 7hrs with no idea where to go or what to do with our cases baring in mind we've had additional needs kids and originally was told we could leave our cases in the hotel til our transfer. Over all disappointed
When entertainment on night was on it was amazing but overall not worth the money when you pay for day and evening entertainment and we've just been left in the no with most things with staff saying one thing then another saying something else. Abit gutted but kids enjoyed pool and night entertainment
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