Terence Richards
Excellent value for money: A great deal at £600 for 14 nights AI, including transfers and carry-on.
Room (308): Clean, spacious, light, and airy, featuring a large rectangular balcony/terrace. The mattress was comfortable, However the pillows were terrible.
Amenities & Location: Good provision of hangers, mini-fridge, safe, and TV with spare HDMI & plenty of sockets. The hotel's location is ideal: 5 minutes to a great beach, promenade, and a large supermarket.
Food & Dining: Food was adequate; I always found something to eat, with wines and beer on tap. Dining was hectic due to no outdoor area, which I managed by eating 30 minutes before closing.
The weather was hot and sunny for 90% of my days.
The Major Negative: The bar experience was ruined by tiny plastic cups (around 1/3 pint), requiring constant trips to the bar. This issue spoiled the AI bar vibe for me. It would be so much better if they used pints for beer and soft drinks.
Tilly Bolton
Bence and Juan are great entertainers! Both of them put in so much effort to keep the guests happy and entertained. Ben was especially kind and started conversations with guests. I would recommend this hotel purely for the amazing effort all the staff members put in, from bar staff to entertainment they work hard to keep up the good vibes. I look forward to every evening to see what is next. Winning the bingo is just an extra! And if they ask you to dance please participate, they need you😁
John does an amazing 360• Photo Booth which films you dancing to a song on a circle platform. He provides lots of props and dress up items which allows you tons of freedom! Honestly the entertainment in the hotel is great!!❤️
steve
First rate service from very friendly staff, from the room cleaners, bar staff to waiting staff. All polite, fun and smart.
Food was fine. Great choice and decent quality. Maybe more main course choice for vegetarian tastes.
The animation team were excellent and made the holiday for me. Inclusive, funny and encouraging to the shy customers. I have to mention Juan, Bence and Sveta. Very good language skills and boundless enthusiasm.
Great holiday. Thanks
Lewis Bob
As a family of 8 we really enjoyed our holiday at this hotel. The entertainment team were amazing, getting everyone involved with the games they had organised. The entertainment team work especially hard to ensure everyone has lots of fun, they literally kept my husband and daughter entertained throughout our stay.
Rooms were ok but basic with a spacious balcony.
Food was very repetitive, so we found ourselves eating out most evenings.
Overall though we had a brilliant family holiday with lots of lovely memories made.
Zach Nixon
Absolute nightmare stay. Manager was so rude and unpleasant trying to bully a middle aged women shouting at her for using the wrong door when we were not informed. Food was awful I would not feed it to my dog. There were flys around all of the self service drink machines. Literally as you pour your drink flys will fall in. The snack bar is not snacks is sweaty ham n cheese every day. It is not accessible as there were no ramps to use the bar or snack bar for the pram. No kettles in rooms. 1 euro charge for glasses. No bottled water. You have to buy this at a €3 charge. Promised to be able to extend check out time and was not allowed. Left with nowhere for out 15 month to rest or to change him for the whole day . Overall beautiful island. Terrible hotel. Woukd go back to the island. Woukd avoid this hotel at all costs. The only credit I can say is the entertainment team. Jaun who was in charge of entertainment was a credit. And I hope him all the best in the future he was amazing
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