Amanda Hill
Fantastic location. 2 mins from beach and bars. Lots of supermarkets and shops. On the tip between Palma nova and magaluf so you have the best of both worlds. There are steps to the hotel entrance up a slight hill so if you have difficulty walking it may not be suitable.
Pedro at reception and Ahmed at the pool bar were so friendly and helpful. Rooms are basic and cleaned daily. Breakfast was included in the price and there was a great variety. I am vegan and there were a variety of cereals, alternative milks, beans, toast, tomatoes, mixed veg, etc. Plenty to choose from. My husband who is not vegan said the bacon, sausage, eggs, etc were tasty too 😋 Nice size pool. We've stayed before and would use this hotel again. Would recommend 👌
Alicia Davies
I stayed at Bellevue Vistanova from 06/10/2025, and unfortunately, my experience was extremely disappointing. On our first night, we noticed a few ants in the room. It wasn’t ideal, but we tried to tolerate it. By the second night, however, the problem had escalated dramatically — ants were crawling on the walls, the floor, and even across the bed.
We emptied the bins and kept food off the floor, but nothing helped. That night, we bought a pizza and moved the table away from the wall to keep it safe. By 6 a.m., the pizza box was completely covered in ants. I reported the issue to the cleaner and then went straight to reception to request a room change. There was no apology, no concern, and I was simply told that no other rooms were available. They said our room would receive a “deep clean.”
The cleaner arrived but told me she was finishing her shift in 10 minutes. I understood completely and waited outside. The so-called “deep clean” lasted less than 15 minutes and consisted of spraying ant spray, brushing up dead ants, and re-making the bed. The floor was swept but not mopped, and several dead ants were left behind. The cleaner kindly left the spray for us, but the ants kept returning, mainly from the air vent above the wardrobe.
To make matters worse, I have tried to contact the hotel multiple times about this issue since returning home, and they have completely ignored every email. When I call, there is never anyone available to handle complaints — I’m just told to call back the next day, and then the same thing happens again. Absolutely no effort has been made to address the situation.
Had we been moved rooms when we first raised the issue, the problem could likely have been resolved quickly. Instead, we were forced to stay in unacceptable conditions for the rest of our holiday. Given everything we experienced, I believe a full refund is more than fair.
I have photo evidence of both live and dead ants in the room and on the bed to support everything mentioned here.
I’m incredibly disappointed and would not recommend staying here based on how both the issue and the subsequent complaint were handled.
Cassie Shepherd
Spent a fabulous and hot week away, the food was fabulous and my husband says it's the best buffet food he's had abroad both breakfast and dinner. The pool area was kept clean and tidy and the beds were wonderful to relax, the pool is rather deep in areas which was fun to enjoy jumping about. The rooms are very basic but had everything we needed only downside was the lack of somewhere to put suitcases and the air con or lack of. Everyone is super friendly especially in the restaurant and chatty. Just up the hill from the beach and shops everywhere you turn. Would recommend and would definitely go back!
ilena van der weken
The food ( breakfast and diner) was good, the staff was very friendly and very helpful we needed a doctor and helped is to call someone. Hotel is nearby the beach and not far from the airport. The rooms are clean, good pool and bar at the pool. Only negative is the location by nightlife, there are a lot of young people who are going out it’s very loud at the street side. There is nearby a free parking lot but sometimes you can’t find parking. And you have beautiful sunsets from the balcony!
ash manalo
We had a truly wonderful stay at this hotel! The property is welcoming, clean, and well-maintained in every detail. A special thank you to Pedro at the reception, who was always kind, helpful, and ready to assist us with a smile. His warm welcome made our experience even better.
The room was comfortable and cleaned every morning with great care. The only small downside was an unpleasant smell coming from the bathroom. We’re quite sure this wasn’t due to lack of cleanliness—in fact, the room was spotless every day—but probably due to humidity and possibly the water itself. It’s something that can happen in more enclosed or less ventilated spaces.
That said, it didn’t affect our stay at all—everything else was perfect, and we would happily come back. Thanks again to the whole staff!
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