Allie Alizabeth
Not my favorite at all. Website made it look amazing but once you leave the lobby and go to the towers of rooms, your met with what I can only describe as a dirty diaper smell. The entire building smelt like fecal matter. Rooms were not well kept at all. Towels were stained with makeup/tanning lotions (*I hope*) trim around door ways was broken like someone tried to take it off the wall, the shower rod fell and hit me while I was just trying to take a shower, good amount of water damage in the bathroom as well. Obviously is water damage because the shower curtain doesnt stay closed. As soon as its pulled to stop the water from spraying out, it collapses back in on itself. Balconies are randomly wet at times (even when it didnt rain?) Stains on the chairs and carpets, no curtains over the windows just blinds so keep that in mind because your windows look directly over the pool. Key to get into the room.... hopefully you have a strong bladder because it will take a good 10+ times for the card to actually read in the door. Only positive is no bed bugs. Legit only positive. The shops use dollar tree products and sell them for 8 or 9 dollars. No shampoo and conditioner are not included beyond a 1 time use sample bottle.
Caitlin
We have stayed here several times over the past 10 years, and keep coming back. The rooms are consistently neat and clean. While some of the furniture and decor is a bit dated, the price cannot be beat for such a spacious condo. This is a very large complex with multiple buildings. Some buildings are generally in better condition than others, but we do notice that they continuously repair and refresh the units as needed. We have stayed in units that have been in need of some refurbishment, and units that look like they were just refurbished. It’s a roll of the dice which kind of unit you get, but we’ve always had a great enjoyable stay regardless. Staff is always friendly and helpful. Good price, close to everything, lots of room for our whole family, and we love the pool with the pirate ship slide. I have seen some reviews where people comment that the website photos look better than the real place- this is partially true. The Florida Sun fades all outdoor decor quickly, and the pool area / pirate ship is more faded than the website photos depict. However, we still love it here.
Taylor Dunnavant
Overall decent. Rooms are outdated, but that doesn’t bother us. Pizza Hut Express in the convenience store was nice for quick meals. Frankie’s Irish Pub was okay. The menu online doesn’t list all of the options though if you’re going to order. Pirate pool was neat! The ship has a slide. And the ship provides some shade in the water. You can see the fireworks from Epcot if you get the right room. Beds were comfortable. Linens were clean.
Z Rababeh
I travel to Orlando frequently and stay at a lot of hotels and resorts in the area, and this was by far one of the most disappointing stays I’ve had. The entire hotel is extremely outdated and in desperate need of a full renovation. The room had a weird unpleasant smell as soon as we walked in, and the cleanliness was unacceptable. The floors were dirty, the bathrooms looked poorly maintained, and the shower heads were filthy. Even the fans were covered in thick dust.
The furniture was in terrible condition — the couch literally had springs coming out of it, making it uncomfortable and unsafe to sit on. After seeing the condition of the room, I actually wanted to check out early, but because I booked through Expedia, I was unable to. That made the experience even more frustrating.
For the price, this hotel is absolutely not worth it, especially considering there are many nicer Orlando resorts available for around the same cost. Overall, the property felt neglected and poorly maintained. I would not stay here again or recommend it to anyone visiting the area.
Megan Dodson
This place deserves zero stars. The photos online must be from when the hotel first opened, because what we experienced looked nothing like them. Honestly, a basic motel would have been a better option.
The lobby is the only nice area of the property. As soon as you step off the elevator, the hallway is dark and smells old and musty. When you enter the room, you’re immediately hit with a strong odor that smells like dirty diapers.
I called the front desk and asked to switch rooms, which they did. Unfortunately, the second room was somehow even worse than the first. When we walked in, there was a broken can of cleaning spray sitting right in front of the door, and the room smelled like it hadn’t been aired out in months.
This was supposed to be my daughter’s birthday weekend, and she actually cried because she wanted to leave. Just walking into the rooms made you feel like you needed to get out immediately and take a shower.
Before dismissing this review, please take a look at the photos I’ve attached. For the price they charge, this hotel seriously needs to address cleanliness and maintenance.
