Annette Schimpf
Staff, cleanliness and location of the hotel is excellent.
But too much queueing to enter the restaurant for every meal, then long queues at the buffet. It can happen that by the time you reach the sides, the meat or fish has already gone cold because it takes so long. The restaurant hall is extremely noisy. Not comfortable at all. The quality of the food was variable. Very good and tasty at times, mostly ok, sometimes moldy spots in carrots or tomatoes. The breakfast for early pick up was not good: only really low quality ham and cheese with toast. The seaview is great, but you also have a huge concrete wall blocking half of it. There is overall too much concrete for my taste. The building is a bit of an eye sore on the beautiful beach. The double room was quite small with too little storage space. No hooks, shelves, drawers, no table.
Guppi Ra
We were there during challenge Peguera. End of season yet the staff was always smiling and very helpful.
Rooms were nice, and the fridge is a great bonus! The breakfast was also really good. We were a group of 8 so seating together was a challenge, but we manager.
The biggest issue was waiting for the elevator! The hotel seriously needs to do something about the extremly long wait for these. A smaller issues was people leaving their towels poolside so finding a place was a bit of a task as we only required sunbeds now and then and not all eight together either. The bathrooms could do with some updating too.
But in general, the staff was great and even with the workload and coming to the end of season almost everyone had a smile on their face, more than willing to help.
Lesia Polishchuk
My experience was extremely nice and comfortable. All services are arranged in a perfect way. Location is perfect and stunning. Variety of food and activities. Although, I booked a single room, the size of it was impressive (looks like double). Cleaning was done daily and towels replaced on the request. All the members of staff are friendly and helpful. Highly recommend this hotel to families as there are lot of family and kids activities.
Tina Fielder
We have came back yesterday from hotel vibra beverly playa.
Very clean
Large rooms with everything you need . Mini fridge' safe ' large wardrobe. Very clean . Chambermaid very friendly.
You have 3 swimming pools outside. And one inside but didn't see thar because the door was locked. There's a gym and pool tables . The main restaurant for food was very large . But the food wasn't very nice . Same food nearly every day . And not the best quality. And half the time not cooked properly. And the upstairs cafe have the same food there all day and everything was cold and hard. The puddings were very nice
Also the drinks were nice.
Hotel staff were excellent.
And the entertainer staff were full of life. And made it enjoyable.
Close to the beach and shops and some lovely restaurants that served excellent food.
The only issue we had that 2 of the people in our party hired mobility scooters because they couldn't walk far . So to access the bottom dinner room. They had to ride right around to get into the restaurant. Because when you come out of the lifts you have more steps down to the dinner room . And no access for mobility scooters.
Also to get access to the beach they had to go right around the outside of the hotel to get there . There were steps upto the top to get to the shops. So again my family had to go the long way around . In the end it put them off . Because disability access was very poor .
I would like to thank all the staff . Including everyone. You work so hard . .
Louise Whitefoot
Good points - excellent location which is the selling point of the holiday. Right on a lovely beach in a nice area. Nice staff and rooms fairly modern. Two great pools to swim in.
Not so good -
Hotel was quite dated in some areas (bottom floor including buffet)
Absolutely no storage in rooms. Not a single drawer or anywhere to put things which meant it was very hard to keep room from feeling messy and unorganised
Beds very hard and uncomfortable
Very difficult to get a sun bed - all mostly reserved by 7:30-8:00 with nobody actually on them
Not enough umbrellas around pool
Tokens for glasses - annoying waiting in long queues just to get tokens back. Paid a lot of money for all inclusive so felt this was a bit degrading that you weren’t trusted with a plastic cup.
Website showed images of crazy golf and tennis court - actually appear abandoned and not in use
Dining room was incredibly hot - in fact not good air con in any of hotel. Made it difficult to enjoy food when you are just sweating and uncomfortable
Food was plentiful and decent standard but very very repetitive. Not actually a lot of choice really
Bathroom quite dated and of poor finish. Shower actually had no consistent temperature - constantly too hot or cold.
Not enough lifts
Over view :
Although lots of cons they are all fairly small things, nothing is a deal breaker. You can still have a good time at this hotel for definite but just don't go with sky high expectations. The location does make it worth it, you literally couldn’t be in a better location.