Scott G
We have been going to Universal studios florida for 6 years and this was our first time at Hard Rock Hotel. We will definitely be back to stay. The proximity to the parks is just a short walk. The express passes make it so basically your Hotel is free if you had to buy them. The staff is great and they text you to see if everything is going ok with your trip. To me that's a huge bonus. No 800 number like Disney.The rooms are very spacious and they cleaned our room every day. Very impressed with the entire staff
Amy Grant
Such a gorgeous property! The included Express Passes help justify the cost of the rooms if you are visiting Studios and/or Islands of Adventure. The walkway helps you utilize time efficiently to get to/from the theme parks and the hotel. All spaces are clean and spacious. We did not encounter one staff member who was not a genuinely nice person and wanted to help and interact. Every department provided amazing service from luggage service to front desk to club level lounge. You will be hard-pressed to find another universal orlando hotel better than this one!
Kev Fish
We had a great stay at the Hard Rock Hotel. All of the staff were really friendly, welcoming and helpful throughout our visit. The rooms are spacious and comfortable, and housekeeping did a great job keeping everything clean and tidy.
The pool area is brilliant and a great place to relax after a busy day in the parks. The location is probably the biggest plus – it’s perfect for Universal Studios, Islands of Adventure and CityWalk, with everything just a short walk or boat ride away.
We really enjoyed our stay and would definitely recommend the Hard Rock Hotel, particularly if you’re visiting the Universal parks.
Luis Garcia
Beautiful time at this hotel! Service was 100/10. Everything is so cool and clean and well taken care of. Special shoutout to Sydney in the 7th floor for making our stay super special for our 4 year old’s birthday. We will for sure be back!! Thanks Sydney!!
Thomas Head
We love staying here. The hotel is ideally located for easy walking access to Universal Studios. The setting is beautiful and serene, and just walking around the grounds is a relaxing and refreshing experience. The rooms are spacious and designed for comfort and ease of use. Classic rock is playing all over the property, and the mood it sets is rejuvenating for those of us who grew up with it as the soundtrack of our youth. We especially enjoyed the concierge lounge. Food in the restaurants and room service is delicious and thoughtfully presented. Staff are friendly, helpful, and always available. Recommended highly and without reservation!
