Sarah White
The ladies at reception were great. Walked us through check-in and did everything they could to ensure our 2 rooms were near each other on the 1st floor for mobility issues. The room was spacious enough to accommodate a mobility scooter.
All the staff we encountered were friendly and helpful. The resort is beautiful with easy access to the bus depot and boat dock.
The food was some of the better we'd had on our trip. The Boathouse Restaurant was great. Our server ensured that we understood the dining plan and recommended delicious dishes. The Riverside Mill Food Court had great options too.
I liked that the laundry area was close to our room (near a quiet pool).
Vicki Sauchinitz
The resort itself is beautiful and the cast members are great. We loved the boat access to Disney Springs and the grounds.
Our issue was the room- do not book a royal room here. While the princess decor and headboards are beautiful, they are extremely outdated. Wall outlet covers were not secure, no USB ports in the room, old TV’s (ours was on Spanish news when we arrived), multiple chips and stains on furniture, our plugs fell right out of the outlets, ironing board was ripped and stained and the AC was caked with dust and what looked like mold. The beds were comfortable though, and the room was spacious with enough room for four. The bed closest to the bath should be moved over, allowing more than six inches to get out of bed without hitting the wall. Storage was also lacking- there were three drawers in the dresser and a shelf above the bathroom sinks.
We were on a bounce back offer and still paid almost $900 for two nights here which was way overpriced. After asking the front desk we were told all royalty rooms were like this and were due for renovation next year.
The location of the total rooms were close to the main lobby. We ate at the quick service location and the food was good but they are very busy in the evening. We waited almost 40 minutes for our mobile order.
Sabrina Marinko
The last few times me and my hubby have visited we always end up choosing the Port Orlean sister resorts! We stayed at Riverside again this past week for the holiday parties and even during the end of the year, it's green and warm. We love the boat transportation to Disney springs and the subtle theming in the rooms (unless you stay in those pretty Royal guest rooms!) I wish I could live there! Staying here feels like living in a quiet community! The food court has some sweet staff as well, we had a sweet lady named Diane who saw us two separate days and seeing her before we left was wonderful.
The resort is so big and beautiful and a hidden gem, we haven't even explored all of it yet!
I'd say the only downside to this resort is the amount of bus stops, depending on which stop you're at, the bus may fill up at prior stops before reaching you on those busy days and cause delays. Usually it's fine! But we had to do a bit of waiting to reach the parks for the event parties! We personally didn't mind since we weren't rushing to do stuff, but if you are worried about making the most of your time and event ticket, it'd be best to catch a bus before the park allows party guests in and just wait at the park!
Jessica M
Had the most magical Disney vacation and Port Orleans was a huge part of that! We loved everything about the hotel! The rooms were great and I loved how even though it’s a large resort, it was still so peaceful and beautiful. The pools were perfect (and so much fun), and there were also so many other wonderful amenities offered by the resort (fishing hole, movies, arcade, boat rides etc). The food was great (and when mobile ordering, the food was always ready on time, even during rushes with guests returning from parks etc)! And every single cast member we met during our stay was fantastic, kind, and always willing to help answer any questions we had. Highly recommend this resort and hope to be back in the future!
LaCosta Brown
Port Orleans Riverside could not have been a better place for my family and I to stay for our Disney trip. The rooms were clean, the service was top notch. My kids had the best time in the several pools they have. The scenery around the buildings was absolutely gorgeous. I could go back and stay there a week on vacation and not have to go a single place else. Very helpful and accommodating staff. I don't have a single bad thing to say about Port Orleans Riverside at all. Also, for a place that is housing many families of all ages, it was extremely quite and calm. Fantastic place all around.
My Booking
