Lliana Kenna
I will never stay at this hotel again. The price point for a lake front hotel in Lake Como/Menaggio may be enticing, but my sanity is worth more. Being laughed at by staff and ridiculed is absolutely appalling. Previous reviews are conflicting, however this is my real experience of this hotel.
The staff do not attempt to be hospitable in the slightest. Upon check in I received no information at all, literally just handed my card and on my way. Didn’t even know where my room was, no info on the pool or breakfast. Nothing.
Please note that these rooms have no air cons. They have decoy panels and a random ventilation system, but it doesn’t actually work. This probably wouldn’t be a problem, but as an Australian the heat was even unbearable for me. I asked on my second day what the deal was and she told me the panel needs to be set at a higher temp not a lower temp to cool down which seemed really strange. It then became unbearable and 28° in my room at 11pm (opening the door doesn’t do anything as there is no breeze in Como). I saw on a previous review someone got a fan so I went down to ask for one, and I literally got laughed at by the lobby man when I asked, he immediately was defensive and agitated and flat out extremely rude. He made me feel very uncomfortable. Not to mention, he had a lovely industrial fan at his desk, must be nice.
The hotel is in very average condition, and the wifi does not work.
Lake Como is often most a bucket list destination for most, however this stay completely tainted my experience and I’m leaving feeling underwhelmed and uncomfortable. I strongly consider anyone spending the bit extra for surrounding hotels.
Sonia Mueller
A hotel with three stars that is deserving of 5 . Bellavista is in Menaggio's downtown and right on the front a view of the mountains and Lake Como. The restaurant had delectable, fresh food and was amazing. A delight to the palade.
The service was really helpful and kind. A relaxing hotel worth visiting where you can enjoy the pool, good food and great view.
Catalina
I stayed at this hotel in May 2024. The hotel itself was decent, but unfortunately, the staff was exceptionally rude. I usually prefer to avoid negativity and focus on enjoying my holidays, so at the time I chose to overlook their attitude.
During that stay, I took some nice photos from the restaurant, which has a beautiful view of the lake. Today, a year later, I wanted to recreate one of those pictures in the same spot. While I was taking a photo near the restaurant entrance, the manager approached me and asked if I was a guest at the hotel. I replied that I was not, but mentioned that I had stayed there the previous year and just wanted to take a quick photo. He responded with, “I don’t think so,” in a dismissive tone, which felt very much like “you don’t look like the kind of person who stays here,” and then asked us to leave.
It was a disappointing and unnecessarily humiliating experience, especially considering I had been a paying guest in the past. I would not recommend this hotel based on how poorly they treat people.
Melissa Wickers
Wonderful hotel on the lake in the center of Menaggio! The location is unbeatable and some of the rooms have balconies which makes you feel like you’re waking up literally in the water! The pool is a great addition and the restaurant staff are amazing!
Tiffany Race
Wonderful hotel on Lake Como. The location is a super short walk from the ferry stop in Mennagio, very easy to access for travelers with luggage they're carrying with them. The staff there were very kind and helpful (for instance they instructed us on navigating public transportation to Villa de Balbianello). The hotel has a lakeside pool with incredible views of the lake and mountains. We traveled in July when the outside temperature was hot, so we loved lounging on the pool chairs under the umbrellas or taking a refreshing dip in the pool. We stayed in one of the attic rooms, which was plenty big for us traveling as a couple and included a large private balcony with beautiful views of the lake. The AC in this hotel was best we had in Italy - super cold, and I was grateful for that in the hot summer. Overall amazing stay and we would certainly go back!
My Booking
