Husseein Mohammed
I recently stayed at the Serenity Alma Heights Hotel and had an absolutely amazing experience! From the moment I arrived, I was impressed by the friendly and approachable staff. The service here is truly five-star; everyone is attentive, helpful, and always ready to assist with any request.
The staff's ability to listen and solve problems made my stay even more enjoyable. They went above and beyond to ensure everything was perfect. The hotel is very family-friendly, and I felt completely safe with my kids there.
I highly recommend this hotel to anyone looking for a wonderful and stress-free vacation. Everything was perfect, and I can't wait to return!
Zayba Altaf
Just came back from a week long stay here and I've been left SPEECHLESS!! The staff and animation team were just the best.
Tiger: The most sweet and hype person ive ever met. Truly knows how to bring life to a party!
Sami: The patience this man has to be able to have dealt with our family deserves a standing ovation 👏🫢😅. But all jokes aside, he was honestly really sweet and always interacted with us in the most respectful and cheerful way!
Naty: Such a cool person to chill with! Definitely deserves recognition for his dance moves and is truly a jolly person ✨️
Mohammed: He is the most relaxed person ive ever come across. So sweet and is just such an open person!
Ahmed: Ai Ai Ai!! Always knew how to lift up a crowd 🙌
Angel: Such a sweet personality and is really welcoming.
DJ Zika: A really warm and humorous person! Put a smile on everyone's faces and really did have the best taste in music!! 🎶
Honestly really sad that my stay is over but hopefully I'll be able to come back real soon 💯!
Levente Vastag
A Truly Wonderful Stay at Serenity Fun City Resort & Serenity Alma Heights!
Both Serenity Fun City Resort and Serenity Alma Heights offer an exceptional vacation experience. The resorts are beautifully maintained with stunning pools, comfortable rooms, and plenty of activities for all ages. The staff are incredibly friendly and attentive, always ready to make your stay perfect. The food is delicious with a great variety of options to satisfy every taste. Whether you want relaxation or fun-filled days, these resorts provide the perfect balance. Highly recommended for families and couples alike!
Rami Sharaf
Serenity Alma Heights consistently delivers an exceptional experience. Their staff exemplifies professionalism and genuine hospitality, making every guest feel truly welcome. The resort boasts an impressive array of activities for all ages, ensuring there’s never a dull moment. The dedicated kids’ programs are a highlight, keeping younger visitors happily engaged. The Aqua Park is a standout feature, offering thrilling fun for everyone with its diverse slides and water attractions. What truly impresses is the hotel’s unwavering commitment to quality, maintaining its high standards year after year. This consistency, combined with outstanding service and amenities, makes Serenity Fun City a highly recommended destination for a memorable family getaway.
Super friendly staff from front desk, restaurants, house keeping to the higher management and GM.
Sanaa Mustafa Abdo
Very beautiful experience in Hurghada, I want to thank the animation team for the birthday part you did for one of my family member.
The place is very beautiful, the beach is so quite clean and relaxing. The night show was perfectly beautiful.