Nesma Gamal
We had an amazing stay at this hotel. Everything was perfect from the first day.
The hotel is very elegant and classy, and the food was absolutely amazing — truly delicious in every meal.
The staff are wonderful, very friendly, and always helpful in every possible way.
Special thanks to Ibrahim from the reception — he was the best person we dealt with during our stay, very professional, kind, and welcoming, who made our stay special.
Also Sayed from the bar was super friendly and lovely and made our stay absolutely memorable and amazing
Ali, Nouh, and all the Filipino ladies were always smiling, cheerful, and made us teel very comfortable.
We really enjoyed our stay and had a beautiful honeymoon experience.
Highly recommended, and we would definitely love to come back again
Sarah oakley
Reception staff could have been more friendly on arrival and departure. Staff in the bars, restaurants, pools and beach all do an outstanding job of making you feel at home and welcome but Reception staff lacked in their friendliness. Also in our room we had two side lights next to the each side of the bed these hang low from the ceiling with glass lampshades on them. On our first night not being aware of his surroundings my very tall husband knocked one when removing his top it swang and smashed. It was cleaned up and replaced but nothing was said about a charge for this until we checked out 9 days later. I didnt mind the charge to much but explained how it happened to the Reception staff and that maybe they need to adjust the length of the hanging glass shades as it is an easy thing to happen if someone tall changes next to the bed but he didn't seem bothered. Staff around the hotel in restaurants bars pools and beach are all lovely and welcoming and the food at this hotel has been the best food ive had from a hotel in egypt. The entertainment wasn't so great new year was a disco and singers most evenings there were singing acts or live instrumental music but they weren't great acts sang wrong lyrics to songs or played instruments out of key very little in the way of entertainment. Cleanliness was ok but could be better and condition of furniture in the room could be better. Glass around balconies pool areas should be an area of improvement with more cleaning. Had the best food but not much else for me to want to return.
Angela Muir
We had a wonderful stay at this hotel – everything was spotless, comfortable, and welcoming. A special mention goes to Agnes, the waitress, who was absolutely fantastic. She was friendly and attentive. And also Ahmed the pool bar waiter during the day Excellent service all round. Truly a five-star experience from start to finish. Highly recommended!
Mahmoud Yousef
My stay at Kaisol Romance was nothing short of spectacular. From the moment I arrived until the last second of my stay, everything was perfect.
Highlights of my stay:
• The Staff: I want to give a special shout-out to Mr. Karim at the reception. He was incredibly helpful, professional, and went above and beyond to ensure we had a smooth check-in. His polite demeanor and welcoming attitude truly set the tone for our vacation.
• The Ambiance: The hotel is a sanctuary of peace and luxury. If you are looking for a place to relax and unwind, this is it.
• Cleanliness & Service: The rooms were spotless, and the attention to detail by the entire team was impressive.
I highly recommend this hotel to anyone visiting Sahl Hasheesh. Thank you for making my vacation so special!
Michelle Elliott
Welcome home! What a perfect strap line!
We immediately felt welcome. We were shown to our suite and given a tour of the things we would need to know.
A lovely room over-looking the pool. Our only negative observation was that we could see a lot of bird mess on the covering for the swim up pool beneath us. Because the room below us was occupied, cleaning it was unable to be done immediately- but reception kept in contact regularly about progress.
The hotel is clean and tidy and there was always maintenance staff about fixing or improving things - showing dedication to maintaining standards.
The food was good. The staff were great!!
We have already booked to return for Christmas 2026
My Booking
