Abora Buenaventura by Lopesan Hotels

Lana Petr

4/5 – Family stay, Summer 2024 If you are planning a stay at Abora Buenaventura by Lopesan Hotels, here is an important note regarding the pool area. The biggest downside we experienced was the situation with the sunbeds. Every morning, many guests placed towels on sunbeds as early as 7–8 AM and left for hours, sometimes returning only after lunch. My suggestion to the hotel: As a guest, I would recommend introducing a refundable towel-deposit system. Guests would “rent” towels and return them at checkout to get their deposit back. This would prevent towels from being left on sunbeds all day and ensure that everyone can enjoy the pool fairly. Implementing such a system could greatly improve the poolside experience and make the hotel even more enjoyable. Aside from this issue, we had a wonderful family holiday. The hotel is family-friendly, with plenty of activities for children. The all-inclusive food was excellent, with a wide variety of dishes. The staff were kind and helpful, and the atmosphere was very welcoming. Our room was cleaned daily, always spotless, and well maintained. The evening entertainment was a highlight of our stay. We especially loved the Freddie Mercury/Queen tribute performance — absolutely fantastic! We have many videos and unforgettable memories from that show. The hotel is about a 10–15 minute walk to the beach, even with a stroller, which was perfectly manageable. The hotel itself is a bit older, but well maintained and comfortable. A minor note about drinks: many cocktails were pre-mixed and not very impressive, and the coffee included in the all-inclusive was average. However, you could purchase high-quality coffee or other drinks at the bar for a small extra fee. Despite the sunbed issue, we had a truly enjoyable family holiday. The combination of excellent food, fun activities for children, entertainment, and a clean, welcoming environment made our stay memorable. We would recommend this hotel to families looking for a relaxing and fun holiday. With a better sunbed system, it could easily achieve an even higher rating.

Joanne Crofts

This was our first family holiday abroad, paid for with by money left to me by my wonderful Mum, so this holiday meant alot to us. We were in awe from the moment we arrived. The site of this huge, brightly lit, colourful, clean and modern looking hotel was most welcome. On entering the hotel we continued to be impressed. It was busy but the reception staff were working methodically and professionally to get through each party swiftly but still giving you the time you required. They were welcoming and polite. We enquired about a bus to the Aqualand water park, and was provided with a timetable and map which made it easy for us to find. On another occasion we wanted to go to Maspalomas beach, we were told there is a free bus service directly from the hotel. We proceeded to our rooms which were on the same floor just three rooms apart which gave us all piece of mind. The rooms were spacious, welcoming, comfy and immaculately clean, with a balcony view of the pool and bar area. We ate in the restaurant almost every day and there was always a seat available, plenty of choice and everything was hot and delicious. The staff are working hard to clear tables and are really helpful if you have a question. For us one of the best things was the entertainment, the animation team are excellent, they provided fun and such a great atmosphere. They are such a credit to this hotel. We will 100% be back and will be telling all our friends how great this gem of a hotel is. Thank you so much.

ela kościukiewicz-rogowiec

I had an amazing stay at this hotel during my trip to Gran Canaria. From the moment I arrived, everything exceeded my expectations. The staff were incredibly welcoming, professional, and always ready to help with a smile. Check-in was smooth, and I felt at home right away. The room was spacious, spotlessly clean, and well-equipped with everything I needed. I especially appreciated the comfortable bed, daily housekeeping, and the beautiful view from the balcony – waking up to the ocean view was a highlight of my stay! The hotel’s location is fantastic – close to the beach, local restaurants, and many great spots for exploring the island. It’s a perfect base whether you're here to relax or go on adventures. The breakfast buffet was generous and delicious, with plenty of fresh options every morning. The pool area was also a big plus – clean, well-maintained, and ideal for unwinding after a day of sightseeing. What truly made this place stand out was the relaxing atmosphere and the attention to detail in every aspect of service. It’s clear the team here cares about guests having a great experience. I would definitely return and highly recommend this hotel to anyone visiting Gran Canaria. Thank you for a memorable stay!

C X

We got given a different room to what was advertised. The beds are single beds that are on wheels so the beds move about, it was our first couple holiday and we had to sleep in seperate beds for 10 days lol. We paid for all inclusive and only ever ate breakfast there as the food choices were terrible. The buffet food consists of everything left over from breakfast, even under the hot heaters come 4pm, at one point there was 5 trays of croissants in the “buffet” (there is proof in the pictures below, you only see 4 trays in the picture but there WAS 5, SHOOKETH TO THE CORETH I WAS) I wouldn’t mind but the croissants wasnt even nice 🥲 they were borderline soggy. Even the burnt ones, how can a burnt croissant be soggy?! How😭 Please, see for yourself in the pictures. Every day is the same food. They have 2 hot counters but both sides serve the exact same food, they have a tonne of sliced cheeses though ! I only really got pictures of breakfast and the buffet as we ate out every single evening because the food choices were just terrible and I was so underwhelmed I just felt sad every time I was at the hotel lol. The drinks all came from a machine that was free, if you wanted fresh cocktails or fresh coffee you had to pay extra. They provide you with a safe but you have to pay extra to use it ?! And claim that if anything goes missing in your room that isn’t in the safe that it’s not their responsibility. You have to pay a £20 deposit for towel hire and then pay a Euro for each towel you hire. I don’t know, some people might love it but as a first couples holiday and someone looking to try a variety of FRESH food then I wouldn’t bother with this one!

Emma Bell

Just back from a week with teenagers. Checked in ok and was asked for a 50 euro deposit. No idea why they request one. They don't check the room at check out etc. Didn't receive any information at check in regards to restaurant opening times or anything. Which we obviously found out ourselves. But no information regards to pool towel hire etc. Room was ok. We were on the 2nd floor facing the quieter pool. Rooms are geared for young children which is great but when you have teenagers they should amend the room contents and take out the play tent, abacus etc etc. There's a safe in the room and mini fridge. Corridors do need updating as look run down in places but otherwise the areas were clean and tidy etc. We were All inclusive which included meals and snack bar. Please note it doesn't include ice creams or smoothies. I appreciate most All inclusive make you pay for certain Alcoholic drinks but we did expect Ice Cream to be included in the All Inclusive but hey ho. We just had them in the restaurant with the meals. We ate out more than we normally do when all inclusive as although there was plenty of food. It was very repetitive and simple. The food was hot and replenished all the time. Two pool areas which are very busy and you need to be up early to put your towels around. One is noisier with entertainment on sometimes during the day but had a bar area with plenty of seating. Snack bar in our opinion was pretty dire. Only one day we saw a staff member in there cleaning and checking on food etc. Burgers looked raw or overcooked. Staff member went round putting the tongues inside the cabinets so when you used them you almost burnt your hands. They should be hooked on the doors. Oh the doors, u need 3 hands to get a snack lol. As the doors don't stay up. Watch out for the cats, lots around the pool areas and also in the snack bars. Little supermarket on site was handy, also a gift shop. 2 games rooms but these got so hot. Ok hotel but not somewhere we would return back to.