Abora Buenaventura by Lopesan Hotels

Scott Kilmer

Second time visiting this hotel and as before we had a great time. Again a few niggles but that's all they are. I think the check-in time takes too long. I don't understand why they can't get all the information required from the travel partner beforehand so, all we as the customer needs to do is sign the form and get our keys. This would save everyone a lot of time! It's also worth noting you have to pay a 50Euro deposit for the room which we weren't told about. The towels in the room are not great. Either take your own or be prepared to wonder around the room with a towel that doesn't wrap around you fully. There are cats that have been adopted by the hotel. Whilst not wild, they do have free roam of the place including the food halls so if you have cat allergies, maybe avoid! The food was fantastic, breakfast lunch and dinner all had a great variety every day. The food hall runs a great system of table either being open (take a seat) or closed (someone has gone for food) Only once did someone ignore our closed sign and take our table. Pool areas were clean and there were always plenty of sunbeds available at all times of the day. The entertainment team are great. Plenty going on around the pool areas encouraging you to get involved in the games but, will leave you alone if you say no thanks. All together, we had a great time and if we were to visit GC again, this hotel would certainly get our vote.

Lana Petr

4/5 – Family stay, Summer 2024 If you are planning a stay at Abora Buenaventura by Lopesan Hotels, here is an important note regarding the pool area. The biggest downside we experienced was the situation with the sunbeds. Every morning, many guests placed towels on sunbeds as early as 7–8 AM and left for hours, sometimes returning only after lunch. My suggestion to the hotel: As a guest, I would recommend introducing a refundable towel-deposit system. Guests would “rent” towels and return them at checkout to get their deposit back. This would prevent towels from being left on sunbeds all day and ensure that everyone can enjoy the pool fairly. Implementing such a system could greatly improve the poolside experience and make the hotel even more enjoyable. Aside from this issue, we had a wonderful family holiday. The hotel is family-friendly, with plenty of activities for children. The all-inclusive food was excellent, with a wide variety of dishes. The staff were kind and helpful, and the atmosphere was very welcoming. Our room was cleaned daily, always spotless, and well maintained. The evening entertainment was a highlight of our stay. We especially loved the Freddie Mercury/Queen tribute performance — absolutely fantastic! We have many videos and unforgettable memories from that show. The hotel is about a 10–15 minute walk to the beach, even with a stroller, which was perfectly manageable. The hotel itself is a bit older, but well maintained and comfortable. A minor note about drinks: many cocktails were pre-mixed and not very impressive, and the coffee included in the all-inclusive was average. However, you could purchase high-quality coffee or other drinks at the bar for a small extra fee. Despite the sunbed issue, we had a truly enjoyable family holiday. The combination of excellent food, fun activities for children, entertainment, and a clean, welcoming environment made our stay memorable. We would recommend this hotel to families looking for a relaxing and fun holiday. With a better sunbed system, it could easily achieve an even higher rating.

Joanne Crofts

This was our first family holiday abroad, paid for with by money left to me by my wonderful Mum, so this holiday meant alot to us. We were in awe from the moment we arrived. The site of this huge, brightly lit, colourful, clean and modern looking hotel was most welcome. On entering the hotel we continued to be impressed. It was busy but the reception staff were working methodically and professionally to get through each party swiftly but still giving you the time you required. They were welcoming and polite. We enquired about a bus to the Aqualand water park, and was provided with a timetable and map which made it easy for us to find. On another occasion we wanted to go to Maspalomas beach, we were told there is a free bus service directly from the hotel. We proceeded to our rooms which were on the same floor just three rooms apart which gave us all piece of mind. The rooms were spacious, welcoming, comfy and immaculately clean, with a balcony view of the pool and bar area. We ate in the restaurant almost every day and there was always a seat available, plenty of choice and everything was hot and delicious. The staff are working hard to clear tables and are really helpful if you have a question. For us one of the best things was the entertainment, the animation team are excellent, they provided fun and such a great atmosphere. They are such a credit to this hotel. We will 100% be back and will be telling all our friends how great this gem of a hotel is. Thank you so much.

Hello KD

Overall, generally POOR service. we paid for a family room which included kids’ amenities but were given a standard double with no kids’ facilities. Despite raising this with reception, nothing was resolved during our stay. Also check-in also took around 45 minutes. In term of day time cafe for all all-inclusive bookings, the food choice was very limited, largely the same every day, and at times it appeared that leftovers from breakfast and lunch were reused. At breakfast, no fresh Orange juice was available — only cordials. If you wanted fresh orange juice, you had to buy separate, this is disappointing for an all-inclusive stay, as fresh Orange juice is normally a basic offering at other hotels in Spain. The staff did not seem to care when issues were raised, which was the main frustration I had.

Laura Swain

We went for a long weekend. Great experience, clean fresh room ample for long weekend for 2 adults and 2 teenage children. Variety of food available through out the day and night. Honestly can't see what people have to moan about! Loads of sunbeds to choose from, probably a different story in peak summer time but absolutely no need to get up early in Winter. Perfect stay from a hotel that tries really hard to keep guests happy! If you have a food allergen, pick up a card in reception and the kitchen will assist as the labelling isn't the best but our daughter has a milk allergy and found lots of choice.