Somdpaul
Pretty good. The hotel is nice and well taken care of. The pool is nice. It's good that they have bus service that goes back and forth. If you're willing to walk, you can get to some restaurants within a half a mile. There's a Starbucks in the lobby. Good for the morning. The restaurants here are the same prices and higher than in the park and the cups that you buy for the hotel do not work in the park. So therefore you need to buy a cup for the hotel and a cup for the park which is different than Disney where you only need to buy one. The location is great and very convenient to get to and from universal. We went to epic and Islands of adventure. That big is the new one and very clean and well put together. Not a lot of rides. everybody goes there so it gets crushed. The lines are super long
Nancy Miller
Surfside Inn & Suites was great for the price. Our only complaint was how much noise you can hear in the room. If the noise doesn't bother you, I recommend this hotel. It's the best price for having a suite. The hotel is clean and all of the staff is very friendly and helpful. We arrived at noon and our room was ready, plus they gave us a one hour later checkout. It is not within walking distance to the parks, but the bus is very convenient and we never had to wait long. It's only about 10 min to get to the universal/Islands of adventure parks and about 15 min to Epic Universe. We ordered room service pizza and it was very good and fresh when delivered. We had a one-bedroom suite which worked out great for us. I slept in the bed that was by the front door and could hear every noise in the hall way and room's surrounding us. I had ear plugs that I could put in to block it out so it wasn't a problem for me, but something to be aware of - sacrifice price for noise. Despite the noise, I would stay here again. I like the Surfside better than the Dockside because it is a little smaller, plus the bus between the hotel and City walk/Universal Orlando/Islands of Adventure stops at Surfside before Dockside.
jean-pierre bou jaoude
This place is absolutely amazing. The rooms are spotless and well-maintained, and the overall cleanliness of the hotel really stands out. The service is excellent—staff are friendly, helpful, and always ready to assist, which made the stay even more enjoyable.
The location is very convenient, especially if you're planning to visit the parks. The shuttle service runs frequently, making transportation easy and stress-free. The food is also surprisingly good for a resort, with plenty of solid options to choose from.
The pool area is a great bonus—clean, relaxing, and perfect for unwinding after a long day. Overall, Universal's Endless Summer Resort – Surfside Inn and Suites is a fantastic place to stay, offering great value, comfort, and convenience. Highly recommended.
yasary escobar
I recently stayed at this hotel and was genuinely impressed by the entire experience. From the moment I arrived, the staff made me feel welcome with their warm smiles and attentive service. Every team member I encountered was professional, friendly, and willing to go the extra mile to ensure my stay was perfect.
The rooms were spotless, beautifully designed, and incredibly comfortable. Housekeeping did an amazing job every day, keeping everything fresh and tidy. The hotel amenities were top-notch as well—whether it was the delicious breakfast, the relaxing pool area, or the efficient concierge service, everything exceeded my expectations.
What truly stood out was the consistency of their hospitality. It’s rare to find a hotel where every single staff member is so committed to making guests feel valued.
I highly recommend this hotel to anyone looking for comfort, quality, and exceptional service. I’ll definitely be returning
Denise (Polar Bear)
Great bargain standard room. Service is great, location great. My only complaint was the bathroom is small and our toilet was a hit or miss when it came to flushing. That was an annoyance but it didn't ruin my vacation at all. I had a nice view of the pool and lake. Staff is very attentive and nice. Oh the food here is delicious I had the citrus chicken with veggies and potatoes great price for what you get large meal. Breakfast yummy. Having a Starbucks was a smart business move, I'm not a big coffee drinker but I still got myself a coffee. The gym was clean, the game room small but my kids liked it. The pool was clean and you can tell the life guards are actually paying attention to their surroundings. Very friendly staff at pool and bartenders. Overall this is a place a gem, 5 stars. I'd comeback here most definitely!
