Eldin Corovic
I recently stayed at this hotel and had an excellent experience. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere was warm and welcoming. The location is convenient, and the hotel offers great value for money.
I’d like to give special recognition to Hamdy, who truly made my stay exceptional. He is very professional, friendly, and always willing to help. Hamdy goes above and beyond to make guests feel comfortable, and his positive attitude made a huge difference during my stay. Employees like him are a real asset to the hotel.
I highly recommend this hotel to anyone looking for a pleasant and comfortable stay — and a big thank you to Hamdy for his outstanding service!
Hashmi Gor
Lovely hotel and staff. The food in the buffet is good but lacks flavour. If you're looking for an amazing dinner go to Tandoori the Indian restaurant in Titanic Palace where Manjeet the chef makes amazing dishes full of authentic Indian flavours and the nabager Ahmed is always courteous and helpful.
The reception staff are always helpful no matter how busy they are especially the dark haired lady with curly hair who's name I don't know. The restaurant staff are quite nice too. The chef doing the eggs on the morning is very good and remembers you with a smile. I will say the only thing that wasn't great was the housekeeping which failed to clean the room well, didn't empty the bins and didn't replace toiletries or used glasses. Otherwise this holiday was fantastic!!!
Sara Didone
Titanic Beach Spa & Aquapark - ROOM 2120 AND 2121 Service Excellence & Culinary Delights
Overall Rating: Highly Recommended (5/5 for Service)
The Titanic Beach Spa & Aquapark stands out not just for its impressive facilities, but primarily for the exceptional quality of its staff and service. This resort elevates the all-inclusive experience through genuine hospitality and culinary excellence.
🍽️ Culinary Diversity & Quality
The dining experience is a significant highlight, offering both high quality and immense variety. The main buffets are extensive, showcasing fresh ingredients and diverse international cuisine, while the à la carte restaurants provide sophisticated, memorable alternatives. From rapid service to meticulously prepared dishes, the culinary team ensures satisfaction at every meal.
👥 Staff Professionalism & Attentiveness (The True Gem)
The resort's greatest asset is its personnel. Across all departments, the staff is consistently attentive, highly professional, serious, and remarkably swift in serving guests. Every interaction reflects a commitment to service excellence.
A special and sincere mention must be made for the Front Office team and their seamless efficiency:
Special Recognition: Mr. Emad Murad
Mr. Emad Murad exemplifies the resort's dedication to guest satisfaction. His exquisite kindness, profound professionalism, and seriousness in catering to guest requests made both the check-in and check-out processes—and indeed the entire stay—effortless and highly pleasant. His ability to go the extra mile is truly commendable.
🔑 Final Verdict
While the Aquapark and comfortable rooms offer great value, it is the top-tier service, the constant attentiveness of the professional staff, and the varied, high-quality dining that transforms a good holiday into an exceptional one. This hotel is strongly recommended for travelers who value personalized, efficient, and serious service.
Chelsea
Just got home from a 10 day stay just me and my daughter. Upon arriving there was an issue with the balcony door as it wasn’t locking, obviously being alone I wanted to feel safe, reported this to reception and someone came out within 10-20 mins to fix.
From this I had the most perfect holiday.
Cannot fault it. Pools, food, entertainment, weather, staff… everything was amazing.
Definitely recommend
James Kay
This hotel is next level, we've stayed here twice now and both times its been more then worth its money.
Staff are happy and helpful
Rooms are spacious and clean with stocked up fridges each day
The beach is close and easy to acess.
Id 100% recommended to stay here. We even dragged are friends woth us this trip.
If you stay in hope you enjoy the locals, hotel and the lovely country as much as we do