Michelle Bouch
Very dated hotel. From the rooms to the sunbeds it definitely needs updating. Sunbeds were filthy and broken. Food was buffet style..bit repetitive but ok. Rooms were basic. Shower was broken. View was good as they had put us in a 2 bed apartment when we had booked 2 rooms, it was on top floor with uninterrupted view. Entertainment team lacked enthusiasm and was very geared towards other nationalities. Nothing much going on around the pool area. Wouldn't go to this hotel again unless it was massively refurbished.
Mark Harris
Offer air-conditioning but does not say when booking you have to pay a deposit for the remote €10, and only in the main bedroom, got the last remote which was lucky what wasnt so lucky is that it did not work went to reception on the sunday got told it would be Monday when it got sorted, went back on Monday got told Tuesday by the Wednesday night I just gave the remote back because it was clear it wasnt getting fixed had 2 kids with us and it was so warm they wasnt coping well, explained this to reception and they wasnt bothered. Had ceiling fans that was dirty and didnt really do anything, No fridge in the room so taking drinks to the room to keep everyone hydrated had no choice but to drink warm water. Parts off the hotel are very scruffy the canopy above where you eat was about 5 different covers our view from the front off our room was a rusty paint coming off lift door. Not all staff but a hand full off them was just so miserable no matter how much we smiled and said thank you just got nothing back, half the light switches around the room didn't do anything. Door was off its runner so didnt open fully which I ended up fixing. And just missing basic things that we have had in all hotels we have stayed in like no bin in the room no light on the balcony which we like to chill out in the evenings and play cards on the balcony but hard to do with no light, all 6 hotels we have stayed in, in lanzarote have had these. Never got to see the entertainment because there was more guests than chairs so the one time we got to take the kids to the mini disco we had to sit outside as that was the place we found so kids didn't get to join in with that. Only positive I could take from this hotel is food was nice and good selection overall though we will not be going back here when we return.
Adam Calladine
Air conditioning not working and didn’t even attempt to sort it, food was below standard and the choice for kids is terrible.
Spent must of the time in town eating and drinking out, this is after paying for all inclusive!
You get what you pay for so spend more money on a better hotel, trust me.
Jason Kenny
I stayed at SBH Royal Monica for two weeks and overall had a very enjoyable and peaceful experience. The location is fantastic—right by the ocean with direct access to a rocky beach and stunning views of the sea and nearby islands. I even spotted dolphins and other marine life, which added a special touch to my stay.
The pool area is well-maintained and inviting, perfect for relaxing during sunny hours. The resort has a calm and laid-back atmosphere that suited me perfectly.
The dining options are varied with generous buffets available for all meals. There’s also a casual pool bar that serves lighter fare during the day. The food quality was consistent, and I appreciated the range of choices throughout my stay.
The staff were friendly, multilingual, and welcoming. Even though the hotel primarily hosted French and German guests, I felt comfortable as a solo English-speaking traveler. The team was patient and accommodating, which made communicating easy and pleasant.
My room was clean, simple, and functional—offering everything I needed for a comfortable stay. While the resort isn’t luxury-level, it provides great value, especially for a longer visit like mine.
Overall, SBH Royal Monica is a great option if you want a relaxed and peaceful holiday in Lanzarote. Not everything was perfect, but I had a good time and would consider returning.
Edit: With all that being said, there was one particular employee who was unprofessional and rude. He was a fairly young man with curly hair. He had a sneery and passive-aggressive attitude. Because of him I am detracting one star from service, which was otherwise fine.
The best barman was also Adrian.
Ludmila
Mohamed and Adrian are the best Waiters Mohamed speaks many languages very well and He is very friendly to guests. Was very nice to meet him.
The food was always fresh and diverse.
We recommend the stay in this Hotel, but it would be good if the rooms were cleaned every day
My Booking
