Melanie Holt
The rooms were lovely and clean. Cleaners are in every other day and are thorough. The bed bases were a little tired, and the paint on balcony in a couple of areas but it's barely worth a mention. We would happily go back to this hotel. We were half board, the food was good. The service was good, the views from the dining room were absolutely amazing. The location is fantastic, lots of eateries, bars and coffee shops within close vicinity. We could of happily of stayed longer than out 11 nights.
Kate BL
We absolutely loved our stay at Galeon Playa. The location is fantastic - everything in Costa Teguise is right on the doorstep, and the two beaches on either side of the hotel are beautiful.
Our room was spacious and comfortable, and we were lucky that it opened out onto one of the swimming pools which was perfect for us with young kids. The decor in the room was quite basic but that suited us fine.
The pools were great - one more heated and with a good shallow section for kids, another cooler (and therefore quieter) and ideal for lengths. Plus two small kids pools, one with a slide. I was impressed that there were lifeguards on duty by the sides of the pools during the day which was reassuring with the kids.
The kids club was great (most days 10-12 while we were there). We weren't planning to use it but our children wanted to go and really enjoyed it. The entertainment staff who run the kids clubs and all of the other entertainment at the hotel are just brilliant - we were so impressed with their energy and attention to the kids.
We didn't try the buffet restaurant for breakfast/ evening meals, but the pool snack bar was great, and the night time bar was good fun and good value.
Everything around the hotel was clean and well maintained. The staff here really make the place - everyone we came across was really helpful and friendly, and clearly put a lot of care and attention into making this a great hotel.
I feel really lucky to have found this gem of a hotel and hope we will be back 😊
Luke South
Galeon Playa is a lovely hotel in a great location, with two beaches in easy walking distance, loads of restaurants to chose from within walking distance too. It also has great accessibility to larger nearby towns and attractions like the submarine safari, water parks and Arecife. The hotel itself is a little dated in the rooms, and like many hotels the walls and doors are thin so you can hear other guests late at night on their way back to their rooms. The pools are brilliant though with a couple of toddler pools, and one of the larger pools having mixed depth making it great for the whole family, they also put on entertainment for the kids in the pools and elsewhere making it a great hotel for families.
For those interested in the WiFi, it's there and free but it's not the best, it did cut out a few times for us.
We had one issue on our trip where another guest took issue against our room which put the kids on edge, this was in no way the fault of the hotel however I am pleased to say that on reporting the problem they did what they could to help relieve the problem, Cristian on reception was amazing, he had to put up with me approaching him several times as we sorted this issue out but he managed to find us an alternative room for the duration of our stay, and once we moved the remainder of our stay went well, so much so that I told my wife it felt like 2 separate holidays.
Debbie Hesson
Visited here in June,on arrival reception staff were lovely.We stayed in a superior room which was not great.The toilet was coming away from wall,in need of an update & good clean.White towels would have been nice,opposed to shabby dark blue & orange ones.In insight we should have requested room change,but hotel was full & prob wouldn't have got one anyway.The corridors leading up to our apartment were filthy,paint all coming off the wall & had not been swept in days.The pool area not the best,lots of broken dirty sun loungers.Somedays the maintenance man was life guard,not great.There was an incident when the pool got taped off,no idea why.We came back later that day & there were 2 loungers,2tables & a bottle floating in there.The entertainment staff worked very hard & were very pleasant.Location of hotel was good 5 minute walk to beaches & near bars. Unfortunately
Naomi Loftus
From start to finish it has been a great holiday. We were here with our 13 year old granddaughter and she thoroughly enjoyed her stay including the Galy entertainment on an evening. The varied night time entertainment is only on for a short while, but we enjoyed it. All the staff are very friendly. There is a large pool area. The poolside bar, Blue Bar, serves food and drinks during the day. I would most definitely recommend.