Bujar Mehmeti
First time in Malta and booked Mercure Hotel in St. Julian, it was a great experience exploring the country and having to stay in this wonderful hotel. Starting from the lobby, where me got this great reception from the staff from the day one. Really helpful, warm and kind people to the last day.
The hotel was very clean and tidy the room was big enough, very clean also. The hotel was in a great location where you can get easily to the other cities like Sliema, Valetta and a great destination to enjoy the sea-sight or eat at great restaurant and other food places.
I recommend it to everyone who would like to experience this country in Mediteran.
shii
We stayed here for 4 nights and overall had a very pleasant experience. (2 people)
The hotel in my opinion is in a great spot . Everything is nearby which I loved as a tourist s. Although it’s close to a busy road, the beach and shoreline are only about a 10 minute walk away. There are plenty of restaurants, souvenir shops, and cafés around, plus Mercury Tower and two shopping malls within walking distance. Public transport is very convenient, with a bus stop right next to the hotel.
Getting to the capital takes around 15 minutes and costs about €7 via Bolt.
The rooms are modern, clean, and have a luxurious feel. Ours included two rooms and a small balcony. The room was well equipped with shampoo, body wash, soap, and a coffee machine, which I loved.
The balcony view wasn’t anything special due to the outside construction (second floor) and the noise started early (around 7 a.m.). This was clearly outside the hotel’s control, and we appreciated that earplugs were provided.
One small but lovely detail was the pleasant aroma throughout the hotel and on the floors, perhaps it was just for personal reference. Staff were friendly and helpful, and we were allowed to leave our luggage at the hotel after check-out until our bus to the airport.
Breakfast was good overall. The selection can feel a bit repetitive, but everything we tried tasted nice. The desserts were especially delicious.
Also, since we were in February, it wasn't the warmest, but we still went to check out the pool. I recommend for the view.
Adam Meadows
This Mercure hotel is a lovely hotel. It's in a great location, the facilities are excellent and all the staff that we encountered were very friendly.
Yes there is construction works that are right next to the hotel which will disturb people who want to stay in bed after 7am. Lucky for us we are early birds and up and out early so it didn't impact us. I can see why there are numerous 1* reviews recently. A laminated sheet in the room apologising for the construction works and supplying cheap ear plugs wouldn't really help the situation. I cant believe that a hotel brand like Mercure have shot themselves in the foot and embarrassed themselves by not letting customers know of the construction works before arrival and not offered anything else complimentary such as drinks or meal voucher to apologise. I suppose they were waiting for customers to complain first which is very reactive to the situation. We did feel that every corner you turn on the island there was some sort of construction works going on as the island is developing at a fast pace.
Overall we were very happy with our stay at the Mercure but did see lots of unhappy customers.
Paul M
The room was on the 10th floor with a lovely balcony and beautiful view. The large bed and well fitting curtains ensured a good night's sleep until 0730 (when local builders started work). The sofa in the sitting area was comfortable and the smart tv enabled the use of one's Netflix membership. The tv in the bedroom area was larger and maybe they should be swapped. The bathroom area was well equipped but the freestanding bath was in the bedroom area to take advantage of the view (maybe not to everyone's liking). The towels were "scratchy" but the consumables were very pleasant. We found that "storage" was problematic. There was a hanging rail with a few hangers. The were no drawers, hooks, or any other way of storing clothes. I really don't enjoy living out of a suitcase for 7 nights ! The bathroom was separated from the other areas by a glass wall and sliding glass door, supposedly made of privacy glass. Unfortunately it does not achieve this ! I get very little pleasure watching anyone emptying their bowels ! Tea/coffee was fine. The fridge wasn't working when we arrived and took around 24 hours to get it fixed / replaced. The lounge and gym were fine. The description on the All website refers to a "restaurant" but I was told it didn't exist ?? Breakfast was served in the lower ground floor .... quite comfortable, no windows and rather cave like ! The food was reasonable but lacked the provision of prepared fruit. The hot food resembled that in other Mercure hotels. Overall reasonable but not memorable. The staff were very helpful and the room was serviced quickly and efficiently. Overall, it was a reasonable experience but at 300 euros/night I expected more.
Piotr Modliński
Excellent location, everything is very close. The place is clean, tidy, and well-maintained. Comfortable beds and extremely friendly, helpful staff. A completely stress-free stay from start to finish. The property is accessible 24/7 and offers on-site parking, with no additional parking fees. Overall, a fantastic place, highly recommended.