Jennifer Smith
Decent accommodation with comfortable rooms. We are in a lower priced room without a balcony or sea/courtyard view. It is clean, practical and spacious with everything we need for a week here. Staff have been friendly and efficient. I have no knowledge of the more expensive rooms (with balconies and better views), but would happily recommend for a very cost effective holiday.
Nikolina Penko
We stayed at the hotel for 2 weeks and it was ideal for our needs. Rooftop pool with bar that would bring drinks and food to you, and we found it great as a couple as kids were not allowed in the rooftop for safety reasons, hence why we didn’t go to the garden or indoor pool but it was a great option for families. Breakfast was very good and the items kept rotating daily for cakes and sweets so you had different options. The room was nice and freshly made daily, we also had a little balcony which did not have an ashtray and my partner is a smoker so he was a bit annoyed for that. Front desk staff was kind and welcoming and helped us with any questions. The spa was great too. I went there twice for a facial and a back, shoulder and neck massage. They go through everything with you. Room service was also quick and efficient. The only problem I experienced was I had to call them 3 times to pickup the tray and they never came so we left the tray in front of our door as we didn’t want it to sit in our room for the night. The room had buttons on the side for service or do not disturb. We found them to be a bit useless as the HSK staff would knock even with the button on but when we put the do not disturb sign physically on the door they didn’t knock. At check in you get a booklet with tours sold by an agency next door which was a convenient spot. The restaurant gives a 10% discount to residents so that was a nice touch. Overall I would recommend this hotel.
rodianne zammit
We are really enjoying our stay overall. The room is excellent, and the services have been great. However, there is one major issue that affected our comfort: the very strong perfume used in the bedrooms. It seems to be coming from the central air-conditioning system. The smell is extremely intense and has made us feel unwell, even causing a burning sensation in our throats. Unfortunately, we can also notice the same strong scent in the restaurant.
Aside from this, everything else has been very good, but we hope the hotel considers adjusting or removing the fragrance from the central AC, as it can be overwhelming for guests who are sensitive to strong smells.
Elizabeth
Pros:
The hotel is in a fantastic location with easy access to public transport. Rooms are clean, and the 16+ rooftop pool offers a peaceful environment. Rooftop staff were friendly and attentive. The steam room and sauna at the spa were relaxing and well-maintained.
Cons:
Some reception staff would benefit from being more approachable, as interactions came across as abrupt or unfriendly. I noticed another reviewer raised a similar concern, and while it was suggested that this might be due to the team’s diverse cultural backgrounds, in my view this should not affect the standard of guest service. Regardless of background, staff should be aware of their clientele and know how to interact with them. Note that this is not targeted to all reception staff as some were extremely welcoming and helpful!
The massage did not reflect the price charged. The room was uncomfortably cool due to the air conditioning and lacked the calming atmosphere typically expected in a spa, such as aromatherapy or a more soothing ambiance. For a 75-minute full-body session, the technique felt somewhat repetitive and uneven, with some areas rushed or missed. I’ve had far better experiences at a much lower cost elsewhere in Europe.
Ian Allan
We have now returned to a very cold England, had a wonderful week at hotel with many thanks to Libby the guest relationship manager for ensuring that we had an accessible shower/bath in the room as my wife has trouble accessing some of the showers. Libby ensured that we had a room in the Annexe so that the entrance was step free adjacent to Coffee shop. We couldn't fault the room for facilities and cleansingness, which was kept up by the cleaning staff.
The hotel is very accessible as it is on the main route to the Gozo ferry with all the ferry buses passing close by.
We havbeen coming to Malta for many years & prefer to stay at the Maritim, we hope to be coming for a few more years as we enjoy the setting.
Ian & Linda
My Booking
