GSK
This was my first holiday since lockdown and my first time solo travelling with a small child, so I had high hopes having booked a premium hotel. I’ll start with the negatives.
I booked a 5-night stay, but unfortunately my sleep was repeatedly disturbed due to issues with the rooms. We arrived late in the evening, and despite having discussed my requirements with the hotel beforehand, I was placed on the 4th floor with a balcony and a room where the AC wasn’t working. I was disappointed, but the next day the team did move us to a ground-floor room. However, the AC in this room was also faulty and rattled even when turned off. Sadly, I had three nights of poor sleep, which affected the overall experience. Communication between reception and maintenance was unclear, and it took some chasing to get updates. Management did eventually speak with me directly, apologised, and provided a partial refund, which I appreciated.
Despite these issues, I would still recommend Ikos Dassia.
The staff, overall, were kind, attentive, and some were genuinely helpful. Argiro, my food concierge, was especially wonderful—she arranged our restaurant bookings and ensured I had access to halal food. The chefs often prepared fresh meals for us on arrival, which made a huge difference.
We travelled at a quieter time, and the Heroes Club was an absolute highlight. Eirini and her team were beyond amazing. they prepared fun activities for the children and were loving and caring towards the children. They cared for my child with so much warmth that I was able to have a breather—and even manage the room change—without too much worry. The childcare staff were the true heroines of our stay.
There were many other staff who made our stay better. Maria from the beach bar helped us navigate around the resort when we were lost and Emma, who never walked past a guest without a smile. The spa manager was also very kind even though I wasnt able to have the niche treatment that I was interested in.
I hope management considers implementing a 5-day working week for staff, as they work incredibly hard and deserve time to rest and see their families.
The facilities otherwise were everything you’d expect from a premium resort. The splash park was a hit, and I booked a swimming lesson for my child, which they loved. Kids disco when weather allowed was a fun activity to do early evening. The setting itself is breath taking—you’re right on the beach, overlooking the stunning Ionian Sea.
Overall, while our visit wasn’t perfect, it had many memorable highlights thanks to the staff and the beautiful surroundings. With better room maintenance and communication, this would have been a flawless stay.
Brett Verstak
An Unforgettable Stay at Ikos Dassia
We truly can’t say enough about our recent stay at Ikos Dassia in Corfu. From start to finish, it was such a relaxing and memorable experience, the kind of holiday that stays with you long after you’ve left. The setting is absolutely beautiful, the service is exceptional, and everything just feels so thoughtfully designed to make you feel at ease.
We were travelling with my elderly parents, so having the resort buggies available made such a difference. It really helped them get around comfortably and allowed us all to enjoy the resort fully without any stress.
We stayed in the Garden Bungalow Suites, which were spotlessly clean and felt very peaceful. While the bathrooms were a little on the smaller side and there wasn’t loads of space for suitcases, these were small things in an otherwise lovely tranquil space.
What really made our stay extra special was the incredible staff. Our concierge host, Meni, was simply amazing. So kind, helpful, and responsive, nothing was ever too much trouble, and she handled everything with such warmth and professionalism. She really made us feel looked after. We also want to say a big thank you to Jacqueline, who regularly checked in to make sure everything was perfect, and to Georgia at the deluxe beach area, always smiling and happy to help with drinks. They all brought such a personal touch to the experience.
One of the biggest highlights of the trip was the boat excursion. It wasn’t just scenic and relaxing, but genuinely entertaining too. We had such a fun time and would definitely recommend it to anyone visiting.
The food throughout the resort was excellent with great variety and beautifully prepared. Some dishes arrived a little cooler than expected, but the staff were always happy to warm things up without hesitation. Room service was also a pleasant surprise, with a huge menu and quick delivery.
Our complementary massages were exceptional and the ambiance was very relaxing.
All in all, Ikos Dassia exceeded our expectations in every way. It was the perfect blend of luxury, comfort, and heartfelt hospitality. We left feeling refreshed, cared for, and already thinking about when we can come back.
Noah Darsley
This hotel is one of a kind, stunning modern and unique all the staff are so friendly and welcoming with cooled towels, the rooms are clean and can’t hear any neighbours but be warned the floors once mopped are like an ice rink , the location is in a lovely place with stunning views of the ocean. The food is on another level it has lots of flavour and you can never go back to regular food. The pools are nice and clean with toilets located nearby. The wildlife is stunning from geckos to lizards there’s always a different animal in any direction of the outdoors. The golf buggy’s are very handy from going from the sky building to the sea building if your in a hurry. The complimentary Teslas are a bonus if you are going on a day out to the water park or round town. We loved snorkelling and going on the paddle boards. The only problem we had was with the waiter Theodora’s Bay who wasn’t present to me and a couple other members of the family he would constantly ignore us and not help us with anything. This was a great holiday and will definitely be returning.
Daria Snarskaya
We recently spent a week at this resort and left with a deep appreciation for how much people matter when it comes to a truly great experience. In particular we would like to thank Mr George - the food and beverage assistant manager and Mr Peter - guest relation manager for making our stay truly unforgettable and pleasant.
While the location and decor were absolutely stunning, we did encounter some issues with the food on the first day—it didn’t meet the standard we expected, and even something as simple as pizza wasn’t enjoyable for our daughter. It could’ve ended there, but what happened next made all the difference.
My husband politely brought it up to our travel agent, and within hours we were contacted by the resort’s guest relations manager. From that moment on, the level of care and service we received was exceptional. The staff went above and beyond to make us feel heard, valued, and genuinely cared for.
As someone who used to run a business, I know that a strong team is the most important asset—and this resort clearly understands that. They turned a disappointing start into a five-star experience we’ll never forget. We left feeling grateful, not just for the beautiful surroundings, but for the people who made us feel truly welcome.
Highly recommend!
Eliza Post
This was the most relaxed week in my life. I truly enjoyed it to the fullest. The staff is so friendly and helpful! The food is exceptional.
Cons: it's an island, so we experienced power outage a couple of times. The quality of cleaning is not that great. Once I found a smelly dirty wet cleaning cloth on our coffee table.
Next year we went to Ikos Olivia, Dassia is much better to my mind.
My Booking
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