Andra Gabureanu
BED BUGS
Avoid this hotel if you value your health and peace of mind.
We stayed at Cook’s Club Corfu for 4 nights. On our last day, we found a bed bug in our room. We immediately searched the mattress and discovered many more hiding inside.
At that moment, everything made sense: the blood stains on the bed sheets, the constant itching, and the more than 40 bites covering my body. We had been sleeping in an infested bed throughout our stay.
We reported everything to reception immediately. Their response was to offer us another room, even though we were leaving for the airport at 4 a.m. that same day. It was a meaningless gesture. What was even more disappointing was what happened afterwards: nobody contacted us, nobody apologized sincerely, and our emails were repeatedly delayed instead of being handled with the urgency this situation deserved.
Their final offer was 3 free nights in October or April/May 2026. Why would we ever return to a hotel where we experienced a bed bug infestation and then felt completely ignored? We declined the offer.
The consequences have been far more serious than just an unpleasant stay. I am still covered in over 40 extremely itchy bed bug bites. We threw away our suitcases because we could not risk bringing bed bugs into our home. We also paid €500 to have all of our clothes professionally cleaned as a precaution. This experience cost us money, caused physical suffering, and created enormous stress.
I understand that bed bugs can occasionally happen in any hotel. What is unacceptable is how this situation was handled. A hotel’s true standards are measured by how it responds when something goes wrong, and in our case, Cook’s Club Corfu failed completely. There was no accountability, no empathy, and no genuine effort to make things right.
I would never stay here again, and I cannot recommend this hotel to anyone.
S C
Everything about our stay at Cook’s Club Corfu was perfect. The rooms are stylish and offer plenty of storage, and the entire property is kept immaculately clean.
The service was top-tier—a huge thank you to Maria in Guest Relations, who went above and beyond to organise our on-site a-la-carte restaurant booking in advance. The cocktail menu is excellent, featuring their own unique list that we loved exploring.
We really enjoyed the nightly live entertainment, especially the violinist and live bands, which added such a great vibe to our evenings. Highly recommend for any couple looking for a relaxing and fun holiday!
Shannon Webster
We stayed for one week as a couple in a Pool View Room.
Overall, we had a very enjoyable stay at a modern, clean and relaxing hotel with excellent pool areas and a friendly atmosphere. However, there were some inconsistencies in communication and dining that affected the experience.
Key improvements would be clearer communication, more consistent dining experiences, and better integration of services after check-out.
We would return, but would plan dining more carefully next time and account for a few of the limitations noted.
shannon hodgson
I am not one to leave a review. However, my 4 days away to CC has been an amazing experience. The aesthetics of the hotel really gives a calm, expensive and stylish presence. The hotel staff were very polite and tentative. I did not plan for a birthday cake for my partner and was treated with room service and a birthday cake. We had an issue with the shower and was fixed within 20 mins of reporting. The rooms were very clean and stylish.
I found the food was sensational and very uniquely different to a buffet, we had ordered food on the app for lunch and dinner. I really liked this type of service and was very new to me.
I would be coking back to the Cooks Club andlook forward to trying out their other destinations.
Thank you for having us! 10*
Aurore Schifflers
that is wrong with a 5-star hotel.
First of all, in general very little information about the operation of the hotel. We can pass 10x in front of the reception, not a hello and this remark applies to almost the entire hotel. In the main restaurant, only the Asian staff is smiling, kind and helpful and seems happy to work. The others work in slow motion by dragging their feet. For a 5-star hotel, the dress code regarding shoes is catastrophic, it would be necessary to harmonise the shoes and not the sneakers. In addition, the air conditioning is much too strong in the restaurant as well as in the hotel. Regarding food, it is sometimes very limited (ex: when you take a gyros hoping to eat local you have 3 pieces of gyros and the rest is just bread and raw vegetables). In addition, it is an adult hotel but the DJ is uninteresting a playlist would have the same effect. It is a quiet hotel but with an average 30-40-year-old clientele but you have the impression of being in a guest house. There is a significant lack of activity. The deckchairs are very pretty in the context of the hotel but not comfortable, for a 5 star cushions are recommended.
The toilets of the outdoor pool are cleaned at 8am and 9am then nothing for hours...
However, the cleaning of the room is perfect, the setting of the hotel is pretty. This lack of life and desire to work in the hotel is felt very strongly. I prefer to talk to you about it directly for the good of the hotel rather than putting an opinion on the Internet.
Lack of Greek culinary specialty. Every day the same food just 2-3 things change, we feel like we are in .Italy with pasta and pizza except that it's bad
