Ляна Машукова
This hotel doesn't live up to its 5-star rating. We had a rooftop suite – it was cold and uncomfortable. It was large, but of little use. The fold-out sofa where our child slept was creaky and uncomfortable, and the mattress was stained from previous use. The hotel staff was completely unfriendly and unwelcoming. The breakfast was meager, with few healthy options. Thawed berries and canned goods instead of fruit were a nightmare. I've never seen anything like this in a 5-star hotel. There's no good coffee on site. The pool bar doesn't sell food without a reservation, even though it was COMPLETELY empty when we visited. It's simply absurd. The bed in the room didn't have a full duvet cover, just sheets. It's incredibly inconvenient. There were three of us, but they only brought two cups for tea; apparently, this hotel doesn't count children as people. Late check-out costs an extra 30 euros per hour. The staff is rude, never helpful, and unwelcoming. The gym has old, creaky equipment, and everything is tired. Ultimately, the price/quality ratio is completely out of balance. We won't be going back. And I wouldn't recommend it to anyone.
Riviera Crew Food
Magical, there is not one thing I would change about this venue! We stayed for three days and were both wishing it was longer!
The staff couldn't be more helpful, we came all inclusive and it was fantastic. The food was all perfect, especially the Swordfish! The drinks are all top brands, no scrimping on measures either!
We will be back for sure! There are 3 main buildings and we would choose the second one given the choice again. They vary in price and view etc!
What a magical break at this wonderful hotel!
We will be back.
Doktor Dieta
This is the perfect spot for cyclists, as the dishes at Stromboli restaurant provide great energy while remaining light and full of flavor. I especially recommend the spaghetti carbonara and bolognese – crafted with utmost care and bursting with fresh, vibrant ingredients. Additionally, the carpaccio, vitello tonnato and buratta are true delicacies, and for dessert, the tiramisu is simply divine.
The service is exceptionally friendly, and the ambiance of the restaurant impresses with its modern and elegant design, bringing an authentic Italian flair. It’s a place that combines exquisite cuisine with a pleasant atmosphere. enjoy!!!
RangerJo WeAreNature
This Hotel is absolutely stunning and we've came back for the past 4 years. Food is delicious with amazing choices and as we don't tend to drink a lot we go half board.
If you want to see the real Tenerife then see the lovely Genevieve to hire a car, and ask for recommendations of places to visit, she's a wealth of knowledge.
The Spa and gym are great for burning off all the food you'll eat... or at least some of it.
The entertainment is fun and family friendly, dancers, singers, kids clubs and this time there was an adult only craft activity ran by a lovely woman from Letiz Glass Experience, where I was guided to make my own glass pendant...a lovely memory of my trip and certainly something I'd recommend taking part in.
The staff covering this Hotel are just exceptional, highly talented, friendly, so very kind and accommodating.
I'll be sad to go home but I will look forward to returning next year for a relaxing holiday.
Massive thank you for always making our holiday so special and memorable. 🙏🥰
Csaba Bacsák
The hotel has a modern design and offers plenty of space, making it very comfortable. We truly enjoyed our time at the spa, which was a perfect way to unwind. The guest services staff were exceptionally friendly and took the time to show us around. We would happily stay here again.
My Booking
