Gordon Farman
This was a return visit for us to this beautiful hotel. The whole hotel and grounds are immaculately kept. We stayed in a standard room (all inclusive) which was spacious, modern and well equiped. Our room faced the Beunavista hotel and did have a partial sea view. However if you want sun in your balcony, I suggest you upgrade. I did note that the wifi has been improved and there are more English speaking tv channels since our last visit. The mini bar is restocked every day, so we always had plenty of bottled water.
Overall the staff are very friendly and attentive. The staff at the pool side buffet and the Coloquio piano bar were particularly good. We did have several small service issues but I am pleased to say I received a very positive and professional response from management. The food in my opinion is of a high standard and well presented. The Verona, Italian restaurant was excellent with terrific service. Overall we had a very pleasant, restful stay at the Roca and I am sure we will return.
R J
⭐️⭐️⭐️⭐️⭐️
We had a pleasant stay at this hotel, mainly thanks to its cleanliness and overall tidy atmosphere. The rooms and common areas were exceptionally well-maintained, which made our visit very comfortable. The food was another highlight, perfectly suitable for both vegans and vegetarians, with plenty of delicious options to choose from.
While the reception staff were professional, they weren’t particularly friendly and did not give us a warm welcome. Fortunately, this was more than made up for by Luis, who helped carry our luggage to the room. He welcomed us warmly, was extremely kind, and carried himself with great professionalism. We felt genuinely cared for thanks to him.
During dinner we were very well looked after by Davide and Ana Maria, who seemed to be a server with very much experience. Their service was attentive and friendly. We also received a warm welcome from Yamei, whose kindness added to the positive dining experience.
The housekeeping team was also wonderful, attentive, friendly, and consistently ensuring our room stayed spotless.
The only real disappointment was the Spa and reception, where the service felt noticeably less attentive and did not match the standards of the rest of the hotel. Because of this, we decided to cancel the massage treatments we had planned.
Overall, despite a few drawbacks, our stay was enjoyable thanks to the cleanliness, the excellent dining options, and the exceptional staff members who truly made a difference.
Steve Proc
I have been visiting The Rocca Navaria for many years probably 8 plus visits and it has always been my go-to destination for a relaxing, quiet, and romantic holiday. The rooms, food, and staff have consistently been excellent, creating a truly five-star experience.
Unfortunately, in recent years the hotel has shifted its focus toward families. While I appreciate that this may suit some guests, it has noticeably changed the atmosphere. The evening dining experience, once refined and tranquil, now feels more like a busy fast-food restaurant than a luxury hotel. Although there are designated areas for families, these are not well enforced, which diminishes the experience for couples and guests seeking peace and elegance.
The Rocca Navaria still has many strengths—its staff remain attentive, and the setting is beautiful—but I hope management will reconsider how to balance family-friendly services with the needs of long-standing guests who value the hotel’s original charm and get back to been a 5 star experience.
ana camber
We had a truly wonderful holiday at Roca Nivaria. The hotel itself is stunning,the grounds are immaculate, the pools and views are breathtaking, the food was consistently excellent, and most of the staff provided the kind of warm, attentive service you hope for at a five-star resort.
The only part that didn’t meet that standard was the welcome at check-in. We had arrived excited and ready to start our vacation, but the receptionist (I believe her name was Petra or Petya from Bulgaria) created an unexpectedly awkward moment.
Even though both my fiancé and I speak English and German and I understand some Spanish she directed almost every explanation to him, even when I was the one asking the question.
At one point my fiancé stepped aside to take a phone call, so I asked about the towel cards that she had just handed him. Instead of simply answering, she said, “I’ll explain it to the gentleman once he’s done with his call.” I was standing right there and ready to listen so the remark felt unnecessary.
She also made a personal comment about being Bulgarian when she understood my fiancé is Serbian, which felt out of place at the front desk.
That isn’t the behaviour you expect from a five-star welcome, and it created a rather awkward first impression for both of us.
Thankfully , the rest of the team completely changed the atmosphere. We hardly saw that receptionist again, and throughout the stay we were impressed by the warmth and professionalism of everyone else.
Special thanks to the beautiful Kelly at the reception and Ruyman at the restaurant who helped me organise a surprise party for my fiancé’s birthday .They were all genuinely welcoming and attentive, and helped make our holiday truly relaxing and memorable.
In the end, we left with very positive feelings and would happily return to Roca Nivaria.
Rona Ginat (Rona Ginat)
Lovely hotel, very kind service. We were very pleased with the vegan options in the all inclusive. Also seems very accessible.
The room is spacious, clean, the gym is enough to get a good workout. Its has many options also for families.
My Booking
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