Leigh Harmer
We visited Roca Nivaria Gran Hotel in April 2026. This was our first family holiday abroad with our two children. Therefore we spent a lot of time researching in order to find the perfect destination and hotel. I am pleased to say that we had an amazing time at Roca Nivaria Gran Hotel!
All the staff were professional, friendly and helpful. They all work very hard to ensure all guests have a fantastic experience. Special mention to Lin in the main restaurant who was fantastic with our two children. Also, Javier who made our breakfast experience memorable. He will remember us for the word 'estupendo'.
The food was fantastic and there was a lot of variety each day. We enjoyed the fish and meat which was cooked in front of you at the grills.
There was also plenty of drinks options and our children were very happy with the options available. They also enjoyed the games room next to the restaurant. This was ideal as we could enjoy our meal knowing they were safe and happily playing within close reach of us.
The rooms are very spacious. The beds were very comfortable and towels were changed daily. We also enjoyed the large balcony with the sea view.
The location was perfect for us. 30 minutes taxi ride from the airport. Situated on the seafront in a quiet area. It was nice to walk on the promenade.
The hotel had everything we needed so we didn't feel the need to venture far from the hotel especially with two young children.
The swimming pools were brilliant. We mainly used the RoniAventura children's pool as it had fantastic slides which our children loved. We also enjoyed the heated pool with the jacuzzi.
We thoroughly enjoyed the evening entertainment as it was very inclusive. The entertainment team always involved children which made us feel comfortable. Special mention to Camillo in the main bar who was always friendly and provided great service.
Thank you for making our holiday extra special. We have made many happy memories that will stay with us for a long time. We would love to visit again as a family in the future.
George
Had a great week here which was just before Spanish summer holidays so it wasn't too busy. The hotel attracts lots of retirees and families with young children. There is a separate family zone with slides away from the main pools but you will find most families take the heated pool. We found peace by the lower pool but you should expect lots of kids.
The food was quite good for a buffet and had decent range with themed nights (Chinese, Mexican, etc). Can confirm the hotel is good for vegans, there was always something like bean dishes, meatballs, tofu, however lunches were poor in comparison. I hope the hotel considers improving the vegan protein offerings and use the tofu/seitan on more meals. Also locking the veggie burgers behind payment and only on the lunch menu felt very wrong when all meat options are included in the buffet. They do offer dairy free ice creams but you need to ask - you also need to ask the right my people. One chef told me they didn't have any, while another showed me the range. Luck of the draw! Allergen labelling was good 90% of the time but if you ask the staff did know.
The pool bar isn't open for very long (11ish-4ish) which I thought was weird. Drinks were solid enough for all inclusive type hotels.
The area around the hotel doesn't offer much and has a problem with homelessness. It was never a problem but it didn't make you want to leave. We also didn't know there was a shuttle bus to Costa Adeje (to another Adrian hotel), people should be told when they go. The neighbouring beach is very small and not very clean so we didn't spend much time there.
Rooms were clean, sea views incredible in the side building (worth paying for), but I would recommend requesting a room not in the main building as the bar can be loud til 11 if they have singers on. The sunsets are also phenomenal.
Overall I'd go back, especially if it was a family holiday. Staff were on the whole lovely apart from the odd person.
Devin Troup
We had an amazing time! The hotel more than exceeded our expectations. We really can't say enough good things about it. The pools were great, the facilities were clean and spacious, the food was vast, and the staff was attentive and friendly. What truly amazed us was getting a bottle of champagne delivered to our room on my daughter's 19th birthday. We never even mentioned that it was her birthday, they must have noticed it when we provided our passport info. Great attention to detail. The only downside to the whole stay was that the hotel attempted to charge us for the buffet lunch my two kids had on checkout day (while Mom and Dad packed). We didn't know that lunch wasn't included on the last day in the All Inclusive meal plan. But the hotel compromised with us by splitting the charges in half.
Paula Raquel Rodríguez Reyes
The hotel was fantastic; everything felt like it was on another level. The facilities were excellent, although they seemed a bit more worn than those at Jardines de Nivaria.
The only downside was that when we arrived, it took longer than expected for our room to be ready. To get to know
the resort, people like Felipe were a lifesaver, as they guided us around because the reception staff were extremely stressed. We were assisted by someone called Froilán, and in my opinion, he should probably look for a different employment because this one clearly isn’t the right fit for him.
Sheree Saunders
Beautiful hotel, looks over the sea, there is a walkway all the way around the hotel and the other hotel next door. The staff are very friendly and helpful if you have a problem. The hotel is very clean and well designed to getting around loads of lifts. The food has a lot of variety each night is a different themes. The room was good and loved the walk in wardrobe, very spacious we had a lovely view of the sea from our balcony, we were on the 6th floor plus there were 2 sun loughes and table and chairs very good suntrap. The bus service is regular to different parts of the island, the stop is bear the hotel.
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