Gadge Murphy
From the moment we arrived, we were greeted by the lovely Julia, who made check-in a breeze and made us feel so welcome. During our stay, the bar staff were fantastic — especially Julio and Miguel — who were always friendly, attentive, and full of good humour.
The hotel itself is absolutely beautiful, and the rooms are spotless. We were surprised with a fruit basket and a bottle of cava in our room as we were on our honeymoon — such a thoughtful and special touch.
All of the staff we met were incredibly polite and helpful. Nothing was ever too much trouble, and they were always happy to offer advice on where to go or what to do around the area.
The pool area is lovely, with plenty of sun loungers available and a great outdoor bar. There are even complimentary books in English, which was a really nice little touch.
The location couldn’t be better — the hotel is literally right on the beach, just across a small walkway, with a lovely beachfront bar. Guests are also given a flyer with discounts for nearby restaurants, which we definitely recommend using. We went to Palapa, and it was absolutely amazing!
And then… the breakfast. Oh my god, the breakfast! I’ve never seen anything like it in all my years of travelling. The selection is incredible — entire counters dedicated to different items. There’s a whole room filled with every fruit you can imagine, along with meats, cheeses, pastries, juices, and every style of eggs and sausages. There’s even a chef on hand to cook fresh options for anyone with dietary requirements.
Don’t miss the bread section — or the glass of cava for breakfast, alongside tea, coffee, and more. Honestly, as wonderful as everything else was, I’d come back just for the breakfasts!
The hotel is perfectly located for shopping, bars, and restaurants, making it ideal for anyone looking to explore or just relax.
All in all, it was the perfect stay, and we can’t wait to come back.
Thank you so much to everyone at Cleopatra Palace for making our honeymoon so special! 💛
Susan Baxter
(Be careful what you wish for)
We arrived at 11.30 at night and our room was on the third floor which doesn't sound high but I'm struggling at the moment with heights. We had requested a low floor even though the hotel was only five floors high. The man on reception told us they were fully booked but we could move to a different room tomorrow at 4.00. Great 👍 but here comes the be careful what you wish for part, we ended up in the car park which meant cars in and out all times of day and even at 12.30 at night, no privacy to sit on our balcony as people were back and forth to their cars and our last couple of hours at the hotel we had workmen working right outside our balcony. Now you might think it's only the balcony but we consider it part of our holiday to sit on the balcony in the morning for an hour, before going out, usually my husband sits on the balcony having a drink while waiting for me to get ready to go out in the evenings, so you get my drift. The rooms themselves are lovely but old fashioned and need a little tlc. The hotel it's self is absolutely gorgeous but as big as it is there is nothing happening there, which is a real shame. Perfect location for meals out and the beach.
Anastasiia Khodos
The location is good — right by the quiet ocean harbor with no waves. The pool is nice, and the territory is generally clean and looks quite fancy. The service at reception is friendly, and that’s about it.
The disadvantages, however, are many. The room photos do not match reality: all rooms are very old, with many stains on the walls and dirt on the floors. The cleaning is unsatisfactory. Most items have stains, rust, and scratches — you can see everything in the photos.
Most guests are in their late 70s, so if you’re young, don’t expect parties or many young, friendly faces. If you’re 70+, this hotel may suit you. But if you’re young and mindful of your budget, you should definitely choose another hotel.
At night, you cannot sleep peacefully because you hear everything from outside. Although the location is good — on the first line by the ocean — it is also close to the main street with disco clubs and a rock café. I couldn’t fall asleep before midnight or even 1 a.m. because there were parties in nearby hotels and clubs. The rooms have no sound insulation, so you can hear everything loud and clear, even with the doors and windows closed. It didn’t help at all.
Tsvetina Kitanova
The hotel was clean, beautiful, and the view was absolutely breathtaking! The breakfast was fabulous, and the staff were professional and attentive. A special thanks to Plamen from breakfast – my sister and I were so grateful for all his tips and recommendations. We were also happy to meet a fellow Bulgarian during our stay, which made the experience even more enjoyable.🔝❤️🌴🌊
Cristina Coznici
Loved the live piano during breakfast and in the evenings! Great location, and if you want a quiet place to relax this hotel is a great choice. Many activities and restaurants were available at the neighbour hotel, Mediterranean (same owner).
Staff is very friendly and helpful. Thank you for your hospitality!