Ona Hollywood Mirage

Pam Hall

We are just home from a week here and absolutely loved it. As a family of 5, spacious rooms are hard to get but this one was exceptional. We had a 2 bedroom apartment, room 1203. One bedroom had a king bed and one had two single beds. The living area was large and had 2 very comfortable sofas that converted to sofa beds. The kitchen area was brilliant, which included a fridge freezer. Very handy to store drinks and ice lollies. Although we didn't cook, the facilities were there. The TV was great, especially as the world cup was on and my sons and husband were keen to watch some games at unsocial hours. We had 2 bathrooms with double showers and sinks. The balcony had a table and 6 chairs that we used at night. The breakfast was great and kept us full most of the day. The fesh omlettes were great (cooked outside to order). Dinner was ok. There was always something to eat. I do feel it lacked a bit of proper meat. The BBQ night on Wednesday was really good with entertainment provided. It was a lovely atmosphere. We used pool number 3 and it was great. The main pool seemed busier with kids entertainment. We never had to rush for a sun lounger at pool 3. The lift to the pool was very handy. Location wise, it is about a 5 minute drive to town. We didn't mind that and liked that it was quiet at night. A taxi cost about €8 single for 5 of us. The hotel reception staff booked the taxi and it couldn't be handier. There is no shortage of taxis and the average wait time was 3-5 mins after ordering. We would definitely stay here again.

Molly Tulley

We’ve just returned from our trip here we had x2 of the one bedroom apartments and x1 of the studio apartment. The rooms are very spacious and look lovely especially for the money, the actual hotel looks absolutely stunning no matter where you are, we were really impressed with that. The staff are super friendly and the entertainment team are absolutely perfect, you could definitely not be bored here we particularly enjoyed the foam party. We had breakfast included and we found it to be pretty nice just a bit slow at replacing things towards the end of breakfast service. The location is absolutely perfect you’ve got so many lovely restaurants around the hotel and it’s close to the beach for a nice walk or they offer the shuttle bus down to the beach free of charge and taxis are also cheap and readily available in reception. There’s 3 large pools with plenty of sunbeds, we were a group of 6 and never really had any troubles being seated together. The pools were clean and refreshing and the hotel gets plenty of sun for tanning we never felt like we were in the shade. There’s also different levels of noise at each one which is perfect for if you’re wanting to relax or have a dance to the music We did however have a few problems - our room in the Judy garland block did not have wifi the entire stay which caused me to have to use all my data and then have to use my own money to purchase more we did inform reception that it didn’t work and they said it was network provider issue which we understood but thought it would be fixed before we had gone home which it wasn’t it was also a bit temperamental around other areas of the hotel -we only had one cockroach in our room which we weren’t bothered about at all and thought it was to be expected however our family in the other 2 rooms claimed to have quite a lot of bugs in their room even on their counters where they were cooking etc -I know this sounds a little nitpicky but trust me if you go you’ll know what I mean, there’s no shower curtain on half the shower which causes your entire bathroom floor to be drenched the whole time we were there. you also don’t get much hot water, if me and my partner both wanted a shower only one of us would have hot water -they allow balls in the pool which I’ve never been bothered about til this holiday everyone in our family were hit by a ball on several occasions and the lifeguards/staff did not say anything- at times it wasn’t even a pool ball it was just a normal football absolutely launched at your head. -only one pool has a bar which means you’re having to trek around the hotel for a pint if you’re at the quieter 2 pools, it also quite frequently has long queues at the bar. All in all I would return as the beauty of the hotel is not to be missed and the pools and entertainment are lovely and it was a nice relaxing break for an amazing price however they do need to make some improvements:)

Jeremy Costello

Stayed on 4th floor opposite reception overlooking pool, lovely views. Decent rooms, kept very clean, small kitchen and dining/living room. Good size balcony for eating, games and sunbathing. Aircon worked well, telephone in room didn't was only issue. Sofabed had seen better days. Reception busy in evening with one person on, and can be a little slow depending upon queue size and peoples' enquiries. Buffet breakfast with plenty to choose from, quality ok. Position is high up the hill in Los Cristianos and would not be suitable for certain people if you want to go out and walk/explore. All in all I'd recommend and would return if in this part of the world again.

Andrew Dawkins

Very nice and spacious rooms (although we paid for a larger room as an upgrade). Friendly and helpful staff! This is about as far from the beaches and main restaurants on the seafront as you can get in the area, although it was lovely and quiet in the evenings. A good walk from the beach (with a good hill to climb on your way home), however the hotel provides a nice, convenient bus service to the seafront during the day which made the trips out much easier.

Murali Desham

Christian and Manuel were outstanding throughout our stay at Hollywood Mirage. They were always friendly, professional, and willing to help with any request. Their excellent customer service, attention to detail, and warm hospitality made our holiday even more enjoyable. They consistently went above and beyond to ensure we had a comfortable and memorable stay. We truly appreciate their dedication and would like to thank them for making our experience at Hollywood Mirage so pleasant. They are a real credit to the resort.