Magic Robin Hood

Macie-leigh Jones

Disappointing stay – poor cleanliness, unsafe lodge & no desire to return We stayed at Magic Robin Hood and overall it was a very disappointing experience. While the food was decent, even for picky eaters, that is honestly one of the only positives. The lodge was not acceptable from the start. On arrival, the spoons were dirty, the cups in the bathroom were unclean, and the kettle was filthy. The bathroom bin was rusty, which is unhygienic and off-putting. The microwave was installed far too high, making it difficult and unsafe to use. Even after the lodge was supposedly cleaned on the first day, the floor hadn’t been swept at all — there was a cigarette stub on the floor that was there when we arrived and still there after cleaning. On top of this, only one of the bunk beds was made, and the other bed in the bedroom wasn’t made at all, which is basic housekeeping and completely unacceptable. There were no plug sockets in the kitchen area, meaning we had to boil the kettle on the floor, which is dangerous with boiling water. There was also no signal inside the lodge and no Wi-Fi, so you are completely cut off while in your accommodation. The hot tub was a huge let-down. It took two full days to warm up, and even then it was only lukewarm, not hot, which defeats the entire purpose of booking a lodge with a hot tub. Another major issue was the lack of clear information. You are not properly told where you can eat, or what restaurants are included in All Inclusive versus Ultra All Inclusive, which causes constant confusion. We were also not clearly informed that irons are not allowed in the rooms, which is very inconvenient. To make things worse, there is a lack of things to do on site, so when the accommodation itself is poorly maintained and uncomfortable, there is very little to make up for it. Overall, this stay was so disappointing that we would not return at all, and we were seriously looking at flights to come home early. The food alone does not make up for the poor cleanliness, safety issues, lack of facilities, unclear communication, and limited activities. We wouldn’t recommend this resort unless major improvements are made.

Sam D

This place is brilliant for kids. Have so much to do but different from.being there a few years ago like having to pay for games room now and food restaurants changed You used to get cooked steak that they would do in front of u and also more restaurants you could go in without having to book them. Food is standard but always something for everyone to eat. Rooms are better than before as last time we came they didn't have separate bedrooms for kids so more privacy for them, always clean although should be mopped everyday because you cant walk round with no shoes on cause ur feet are black. The only thing that bothered me this time is the locals that were staying at resort where rude and never que like we do. They push infront of you and sometimes even barge you without apologising. Think there needs to be signs or something about queing and being fair to other guests that have paid to come and have a nice holiday. The pools where good as always it was hot so nice to jump in. I didnt mind the new bands now to open doors and tap for drinks and food this is alot easier for everyone and staff did say it was to make sure that if guests get ill they know what you have drank each time. Also better for older kids if they need to go back to room. Overall happy and would go back as if have in the past. Only thing i would suggest is there are other things to do there but no idea where these was so could do with a activity guide to show you where things are. Also with entertainment sometimes got cancelled or changed. Would be nice to be notified as we was waiting for oasis tribute but staff said it changed but we wasn't aware and also entertaining staff could go round and talk to guests to get to know them and let us know what activities are on so we could take part.

anya p

The accommodation is great, beds are decent but the food is vile! You are better to go in town, I have translated this from Spanish to English so the likely tourists will avoid. As a local from Alicante please avoid eating there. And there's not enough covering for food, like people were sneezing and coughing on food which is a major hygiene issue! The staff are freindly. But I reccomend getting a food delivery or go to main benidorm

Reema Jadhav-Sohal

The best thing about this place is the entertainment! We went ultra and had a premium lodge and it wa she best money I have spent! So glad I did. Entertainment team is so good especially Joseph who went the extra mile for us all. He made this holiday even more special. The rest of the team are lovely too. Most staff are nice at the bars and the premium restaurants are also fantastic especially in the lion heart.

Bobby Warren

We've booked this for the past 2 years, absolutely no issues with the resort. Always clean, themed restaurants are brilliant quality, the buffet restaurant is equally good. Although I would book the ultra all inclusive as you can skip the ques for the bars which can get busy. Around the pool is always clean and the lifeguards are always on there best keeping everyone safe.