Gavin Witt
We stayed at Hotel Presidente in April for my son’s 19th birthday, after also visiting last year for his 18th, and once again the hotel was exceptional.
The room was excellent, the food was great throughout, and the whole hotel felt clean, well-run, welcoming, and relaxed.
My son has disabilities, and travelling alone with him can sometimes be challenging, but the staff were absolutely incredible. Reception, the restaurant team, the bar staff and the club downstairs all treated him with kindness, patience, respect and dignity.
The team spoke directly to him, made him feel welcome every day, and helped give him real confidence and independence during the holiday. One member of staff even gave him the time and encouragement to order drinks in Spanish, which was a massive moment for him.
As a parent, I cannot explain how much it meant to see him feel safe, included and valued. The hotel also helped return belongings we accidentally left behind, and the service was excellent again.
We will not stay anywhere else in Benidorm. A truly special hotel with wonderful people
Polly Atchison
Basic room was very basic. We should have upgraded to premium. It’s fine for a one night stay but we did not have any desire to walk around the graffiti covered concrete area around the hotel. The lobby was fine, restaurants were good, but we would not stay here again. Service was great.
Paul Holt
Lovely hotel, close enough to all the entertainment. Staff all so polite and helpful. Would definitely stay here again.
G R
After five days of hell in Gold Arcos with no hot water, I moved to Hotel Presidente, the best decision I could have made. What an amazing hotel, incredible staff, and fantastic atmosphere.
The food is absolutely stunning, and the New Year’s Eve entertainment and gala were the best I’ve ever experienced. The hotel truly had everything on NYE, and it was planned with total precision.
Every single member of staff has been amazing, treating guests like royalty. They should all be extremely proud of how perfectly they delivered such a spectacular New Year’s Eve.
I have loved this hotel so much that I’ve already booked to return for next New Year. A huge thank you to everyone at Hotel Presidente. I still have two days left and I really don’t want to go home!
Mrs K
A lovely hotel. Staff are really friendly stayed on pool side no outside noise what so ever. Great powerful showers. Good options for food, only down side is the queue for the English bacon and no free water with lunch and evening meals. Will definitely stay here again.
