Levante Club Hotel and Spa

Claire Boyd

We have just returned from a 4 night stay and would say not to hesitate to book this hotel. A warm welcome with efficient staff. We upgraded to all inclusive which was excellent value with a fantastic variety of food and drinks. The pool was excellent with entertainment and more than enough sun loungers for everyone. Location was spot on with a short walk to the beach and the party strip but quiet at night. The rooms were clean, spacious and the beds were excellent we slept so well.

Hayley Danks

This is a lovely hotel and located in a really good area - away from the madness of the strip but within walking distance. Pros - Views from the extensive sized balcony are beautiful. Rooms are a great size and beds are comfortable. Kettle and tea/coffee/sugar supplied in our Premium Club rooms. Staff were friendly and attentive. Good choice of food at all meal times. Premium spirits included in all inclusive. Cons - The cleaners were not very good on our floor (14) literally came in made beds, emptied bins and left, cups not washed/changed, tea, sugar etc not replenished when used. Towels that were put in the bath to be changed folded up and put back to use again. The cleanliness of our rooms was poor on arrival - hand prints on glass, hair on the floor, other people's tooth brush splashes around the back splash of the sink. Mould on ceiling above the shower, cracked paint and limescale around cubical. Room was very dusty. Overall a really great hotel - we had a great stay but rooms need renovation and a good clean. We've stayed in other local 3 star hotels and the rooms are immaculate, so was a bit disappointing for a 4 star hotel.

Sharon Ahern

What a great hotel. The staff are all fantastic. Special shout out for Hassan The room comfortable and clean. Separate bath. Need to take your own kettle. Food, great selection. We were all inclusive. Always room to sit. Chef cooking fresh meat. Drinks available. Drinks great.... if not a little strong for me! Across the road some pubs and tribute places and food places including take outs. Rock and roll place across the road good acts but cash only. Lidi across the road. 10 min walk to the strip, we walked through to get to old town. Not good. Offered drugs three times!!! Old Town beautiful. Lovely pubs, restaurants and great for shopping. Great location. Great price and such lovely staff.

Abbie Linder

Levante Club and Spa- We have just returned from a stay at Levante Club & Spa, and overall we had a really enjoyable holiday. It offered great value for money, and we would definitely return if we visited Benidorm again. The food was one of the highlights of our stay. While there wasn't a huge selection, everything we tried was cooked to a very high standard and tasted fresh and delicious. We'd much rather have quality over quantity, and the hotel certainly delivered on that. The pool areas were lovely. We personally preferred the smaller, quieter pool as the main pool could become quite lively during the day, but both were well maintained. There were also plenty of sun loungers available throughout our stay, and we never struggled to find one despite the rule against reserving them. The location was ideal. It's far enough away from the main strip that nights were peaceful, but still only around a 10–15 minute walk to the beach and all the attractions. The rooms were spacious, comfortable, and cleaned every day. Housekeeping did an excellent job replenishing towels, bedding, and other essentials. One thing that really stood out was how incredibly hard all the staff work. They spend long hours in very hot temperatures while wearing long-sleeved uniforms, yet they remain friendly and professional throughout. They deserve a lot of credit. I didn't drink because I'm pregnant, but my family commented that the all-inclusive drinks were excellent, with plenty of well-known branded spirits included. There were a few areas that could be improved. The air conditioning in the public areas wasn't particularly effective, especially considering the size of the hotel. The dining room staff had clearly tried to help by placing fans around, which was appreciated. The public toilets also needed cleaning more frequently. Unfortunately, this wasn't entirely the hotel's fault, as on several occasions they had been left in a disgusting state by other guests, with faeces or vomit left behind. Adults really should know better. The evening bar could also benefit from having a few more staff on duty. The team work incredibly hard, but queues became quite long during busy periods simply because there weren't enough people serving. Although this is an adults-only hotel, some guests behaved more loudly and rowdily than children, particularly around the main pool and in the evenings. That's obviously not something the hotel can completely control, but it's worth bearing in mind if you're looking for total peace and quiet. The only other small disappointment was that inflatable pool floats weren't allowed. As someone who is pregnant, I found this hotel to be a great choice. The quieter pool, comfortable rooms, good food, and peaceful location made it a relaxing place to stay. Overall, we felt we received excellent value for money and wouldn't hesitate to return.

Michael Mcgranaghan

I rarely leave negative reviews, but my experience at this hotel was so disappointing that I feel compelled to share it. From the moment we arrived, the level of customer service was poor. Staff appeared uninterested in helping guests and basic requests seemed to be treated as an inconvenience. What was most concerning was the attitude of the reception manager, who came across as dismissive, disinterested, and unwilling to address any concerns raised. Rather than listening and attempting to resolve issues, they made us feel as though our feedback was unwelcome. One incident perfectly summed up the level of service we experienced. We asked reception to arrange a taxi to the airport and were told to take a seat and wait. After sitting there for some time, we later discovered that the taxi driver had been waiting outside for approximately 15 minutes. When the driver asked reception where we were, rather than making any effort to inform us or apologise for the oversight, the reception staff simply shrugged their shoulders in complete dismissal. This lack of communication, accountability, and basic courtesy was both frustrating and unprofessional. The lack of professionalism and customer care throughout our stay was shocking. Hospitality should be about making guests feel valued and welcome, but unfortunately this hotel delivered the exact opposite experience. The service was indifferent, communication was poor, and there was a complete absence of accountability when problems arose. Having stayed in many hotels over the years, I can honestly say this was the worst hotel experience I have ever had. I would not recommend this hotel to anyone looking for good service, attentive staff, or a welcoming atmosphere. There are far better options available where guests are treated with the respect and courtesy they deserve.