Elizabeta Gjoka
We had such an amazing stay at Grand Sirenis in Mexico! The resort was beautiful, the atmosphere was relaxing, and the entire staff was incredibly kind, welcoming, and attentive. From the moment we arrived, we truly felt taken care of.
A very special thank you to Ana at the Kids Club. My children (ages 5–7) absolutely loved going every single day. Ana was so warm, patient, and genuinely caring , she made them feel safe, happy, and excited to participate in all the activities.
They couldn’t stop talking about the games, crafts, and fun experiences they had with her. As parents, it gave us such peace of mind knowing our kids were in such loving hands while we enjoyed some relaxing time.
Ana and the wonderful staff at Grand Sirenis made our family vacation unforgettable. We are so grateful for the beautiful memories and would absolutely love to return !
Chris G
This resort is massive, 900+ rooms yet it never feels over crowded. There is a space for whatever your vibe is, the staff are amazing I have been several times and never been disappointed. The beach is private due to the geography the entire property is gated. They have many walking trails, and get eat snorkeling spots ask your concierge about the crocodile lagoon. The hydro spa is amazing and they have a nice fitness area that I believe they are in renovating later this year. The resort is very well maintained some days after feel like it's a 1 to 1 ratio of staff to guests.
Jean Lyttle
We came to celebrate my cousin renewing her wedding vows (she got married here too) we have had a fabulous time, there is nothing I could say negative about this place, the food has been amazing ( there is buffet, as well as alacarte restaurants) the staff all go beyond to make sure your experience is the best. It is an all inclusive hotel, but the level of the food drink and service is amazing. There is entertainment at the pools and theatre is just fun. And Joy, who did the entertainment at our pool, was jut that..:..: a joy, full of energy and fun. My cousins wedding planner was wonderful too, we had such a special day.
We will definitely be coming back again .
Thank you to all that makes this place so special ❤️
Michael Klassen
The overall experience here was great. Lots of room and the resort is well spaced. We always found pool chairs! Which at most resorts is something people are fighting over.
The restaurants and buffet food was pretty good too! Though getting reservations was a challenge.
The pools were clean, the water was a little cold. The lazy river was nice but it only was about 5 minutes, then you had to get out and walk up the stairs. If there was a line up you would give them your tube. There was a couple of times we could just keep going around if there wasn't people waiting but you had to keep getting up and out of the water.
Beautiful beach here on the resort. Plus they have a reef on their coast and offer free equipment.
The room was alright, we had some issues with the AC, maintenance fixed it the next day. Also, the light switches are wired really weirdly.
All of the staff were really friendly. I would give this a 4.5 / 5 only for a couple small factors.
Rocky
Highly Recommended
We stayed at Grand Sirenis Riviera Maya for five days and five nights (three people), and it was an excellent experience. This was my second time at the hotel—the first was about seven years ago—and the difference is huge. The hotel has clearly been upgraded and refurbished; while it’s not brand new, the rooms are very spacious and feel modern and comfortable.
The food really stood out. For an all-inclusive resort, the quality is impressive, especially the Mexican food. Even at the buffets (not just the specialty restaurants), you can find authentic, well-prepared Mexican dishes. For the price, the value is honestly very good—we truly felt like we got our money’s worth.
The beach is nice, and a unique highlight is the small Mayan ruin located within the hotel grounds, which adds something special to the experience. There are two main pools: a lively pool with a swim-up bar and a quieter pool that’s absolutely amazing if you want to relax.
The resort is full of lush vegetation, and you’ll see plenty of animals throughout the property, which makes it feel very natural and beautiful. Overall, it’s a stunning place, great value, and I would definitely recommend it.
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