Victor Brian
I came to barcelo maya caribe 10 years ago and decided to come to tropical this time , I have been here 2 days so far and had to leave a review. The service is amazing , every staff member have been incredible . Its rare to get good service at the buffets and always wait around to order a couple of sodas but here absolutely not the service is A1 ! As soon as I enter the buffet whether its for breakfast,lunch or dinner I am immediately seated and attended to with requests. The food is very good and fresh as well with a great variety of choices. Im very suprised and will be returning here in the future as well as being a top recommendation for friends and family !
Edit: my only complaint is the mattresses are sunk in and completely dead , and the shower head is too close to the drain either need to extend or have a handheld shower head would be the best!
David Ruckman
Teresa Chable and Lizbeth Mez at Capri (our dinner reservations on our final night here) were terrific. Servers elsewhere were good/great, but we wanted to call attention to this pair. The food across the board was great but communicating was an issue at times. Scenic views, beautiful and well-kept beaches. Fun entertainment. My wife and son and I were here for a summer finale trip and we could not be happier with the quality, comfort, and care.
Kayla Snyder
This place is beautiful, the rooms are filled with AC. You get a cute balcony outside where you can overlook the yards. The servers and workers are all so lovely, they are always around to make sure you get what you need. The beach is beautiful you can go snorkeling and see all the fish and even sometimes sea turtles! Watch where you step when walking around the paths though cause the iguanas love to sunbathe where you walk! If you want to go to a nice resort highly recommend This place!
Randy Dalrymple
Dinner at the Santa Fe steak house was incredible. Food is delicious. Teresa Chable was an excellent receptionist and was very understanding that we were late and she still accomodated us with a smile. Carlos Uitzil was our waiter and was so attenative to me and my family throughout the whole meal! They are both excellent employees and are valuable assets to Barcelo that should be praised for their loyalty to both Barcelo and Santa Fe! We love Barcelo like family!
Rose Garcia
Our stay at Barceló Maya Tropical was absolutely unforgettable! This was our family’s very first trip to Mexico, and we couldn’t have chosen a better place to experience it.
From the moment we arrived, the staff made us feel so welcome. Their hospitality was truly outstanding, and every employee we encountered was kind, friendly, and eager to help. One moment that really stood out was when my daughter accidentally lost her AirPods. The staff went above and beyond to help us search for them, and their genuine care and dedication meant so much to our family.
We thoroughly enjoyed the delicious food, fun entertainment, beautiful pools, and all the amazing amenities the resort has to offer. It was the little details and thoughtful touches throughout our stay that made this vacation feel extra special.
This trip exceeded all of our expectations and truly felt like a dream. We’re leaving with wonderful memories and heavy hearts because we’re so sad to go. Thank you, Barceló Maya Tropical, for making our first trip to Mexico such an incredible experience. We can’t wait to come back!
