Vanessa Daigle
Carlota give great service at tropical buffet! Fanarda is nice as well. Pools are a little bit cold and the beach lack of sand in multiple areas this year, so we could see and feel the ciment. Otherwise the resort is nice, big, family and kids friendly, the slide area is particularly awesome! There is a club if you like to party as long as your not getting cold easily because the air conditionning is working so well that i couldn't stay inside more then 10 minute! 😅 But I'm always the one to be freezing so maybe don't give to much credit to that last comment, i looked like i was the only one freezing while others were dancing and having fun. The japanese restaurant
Tokyo is sooo delicious with the fire show it always captivate me! 😋 Anyways awesome vacations overall.
Heather Hoffmann
Jorge Morales was a great waiter in the Santa Fe Restaurant. He was fun and kept up with all our demands:)
Our room was nice. It smells a little musty, but I think that is kind of inevitable. The rooms need to have more electrical outlets. The shampoo, conditioner and body wash are quite poor in quality. The air condition works really well. It is way better than when we were here 3 years ago. 3 years ago we stayed in the Beach Caribe.
Tania Karniuk
We had a wonderful experience at the buffet restaurant in the hotel. The food selection was diverse and fresh, with many delicious options for everyone. Everything was beautifully presented and constantly refilled.
A special thank you to Palmeras, Sarahi Nahal, and Juan Pech for their outstanding service. They were very friendly, attentive, and made us feel truly welcome. Their positive attitude and professionalism made our dining experience even more enjoyable.
Shelley Doyle
We ate at the Santa Fe tonight at Barcelo Maya resort. Highly recommended! Jorge Morales was an EXCELLENT waiter. Very knowledgeable about menu and offered suggestions when asked. I asked for a well done steak. It came out medium. My steak was completely redone and perfect. No issues and very timely. Thank you. The drinks were timely and refilled frequently. Salad bar was very nice. Im glad we didn't order the warm appetizer as the meal was generous. Well done and thoroughly enjoyed. Very efficient restaurant.
Hannah Simpson
⭐⭐⭐⭐⭐
We had the most amazing experience at Barceló Maya Tropical, and a huge part of that was thanks to the incredible event and animation staff.
Manuel Cervantes, Giovanni Mendoza, Kenia Flores, and Nayma Camacho work so incredibly hard to make every single day fun, engaging, and memorable—rain or shine! Their energy, positivity, and genuine love for what they do truly shines through and makes the resort experience next-level.
No matter the weather, they show up with smiles, enthusiasm, and nonstop entertainment that keeps everyone laughing and involved. If you’re looking for a fun, unforgettable vacation, these are absolutely the staff you want to spend your week with. They made our trip unforgettable!
Thank you all for the incredible memories—we can’t wait to come back! 🌞🎉
My Booking
