Vanessa Daigle
Carlota give great service at tropical buffet! Fanarda is nice as well. Pools are a little bit cold and the beach lack of sand in multiple areas this year, so we could see and feel the ciment. Otherwise the resort is nice, big, family and kids friendly, the slide area is particularly awesome! There is a club if you like to party as long as your not getting cold easily because the air conditionning is working so well that i couldn't stay inside more then 10 minute! 😅 But I'm always the one to be freezing so maybe don't give to much credit to that last comment, i looked like i was the only one freezing while others were dancing and having fun. The japanese restaurant
Tokyo is sooo delicious with the fire show it always captivate me! 😋 Anyways awesome vacations overall.
Hannah Simpson
⭐⭐⭐⭐⭐
We had the most amazing experience at Barceló Maya Tropical, and a huge part of that was thanks to the incredible event and animation staff.
Manuel Cervantes, Giovanni Mendoza, Kenia Flores, and Nayma Camacho work so incredibly hard to make every single day fun, engaging, and memorable—rain or shine! Their energy, positivity, and genuine love for what they do truly shines through and makes the resort experience next-level.
No matter the weather, they show up with smiles, enthusiasm, and nonstop entertainment that keeps everyone laughing and involved. If you’re looking for a fun, unforgettable vacation, these are absolutely the staff you want to spend your week with. They made our trip unforgettable!
Thank you all for the incredible memories—we can’t wait to come back! 🌞🎉
Nickolas Eversdyk
Grill Palmeras, located at the Barceló Maya Tropical resort in the Riviera Maya (near Puerto Aventuras, Quintana Roo, Mexico), is a fantastic casual grill spot right by the pool and beach area. This open-air restaurant specializes in barbecue and buffet-style lunches, offering grilled meats, fresh sandwiches, salads, and a variety of sides with that classic smoky flavor you crave while lounging in paradise.
The setting is unbeatable—Caribbean Sea views, tropical vibes, and easy access without leaving the resort pool zone. It’s perfect for a relaxed midday meal, whether you’re grabbing a quick bite between swims or enjoying a full buffet spread.
What really elevates the experience is the outstanding service from the team. Teresa Chable stands out as an incredibly positive, hardworking server who brings such warmth and energy to every table. She makes you feel genuinely welcomed and goes above and beyond to ensure everything is just right—her enthusiasm turns a simple lunch into a highlight of the day.
Aureliano Chan is another gem at the grill; his awesome attitude and attentive service make you feel right at home. He’s quick, friendly, and always on top of things, contributing to that improved food quality and overall great vibe that keeps visitors coming back.
And shoutout to Maria Choe for her part in the team—her contributions help keep the operation smooth and welcoming, adding to the friendly, efficient atmosphere that makes Grill Palmeras a go-to spot.
The food is solid: generous portions of grilled goodies, tasty buffet options, and fresh flavors that hit the spot in the Mexican heat. It’s not overly fancy, but that’s the charm—reliable, delicious, and fun in a beachside setting.
If you’re staying at or visiting the Barceló Maya resorts, I highly recommend stopping by Grill Palmeras for lunch. The combination of great grilled food, prime location, and exceptional staff like Teresa, Aureliano, and Maria makes it a winner. Definitely worth it—5 stars for the service alone!
Macaela Almquist
The barcelo was a wonderful experience for my family and I. All the staff were very personable and made us all feel welcome (even my 8 month old baby). As soon as we walked in and they saw our baby they asked if we needed a crib and had it set up for us. They were also very friendly with our 6 year old.
We went to a few of the restaurants that they had on the resort. Specifically the service at Santa Fe was excellent. Jorge was our service and while being extremely busy was very attentive to our table. We also enjoyed Mare Notsrum. The service there was also phenomenal.
Audrey S
This is the best resort for your money. great food, endless activities, friendly staff, nice rooms with balconies and great AC. there is something for everyone here. I did a bunch of diving as well, beautiful reefs and super nice dive staff. overall such a great place. I played volleyball with Alex Rodriguez and he was the best!! super fun and great staff. there’s always something to do, eat, and drink!!
