Kyle Nicholson
I booked this trip spontaneously for a three night stay and I paid for the junior room with a tropical view. Check in time was 3 PM, but by 1 PM my room was ready which was great and they also treat you as a guest from the minute you enter the property.
My room was clean and the housekeeping/service was very consistent and detail oriented as they would fold miscellaneous clothes and clean up phone charger cables very creatively.
The pools are nicely built and appear pretty clean and when I was at the resort, it wasn't too busy so I didn't have any problems finding my own space on the pool deck. The beach is nice looking, but is often very dirty and nobody really swims inside of it.
The highlight of my trip may have been the spa as the services were amazing and it's very nice looking which was relaxing and a one of a kind experience.
Just like most parts of Mexico, the food was amazing and I had zero complaints especially with the buffet option.
I'd say this resort maintains its five star resort title well.
Deseree Limon
Honest review. I am only giving this hotel 2 starts because the service was good the view was beautiful and the room was nice. But none of that is worth it when the lights go out 2 to 5 times a day it was so dark one time I couldn't see my baby standing right in front of me. Thank god she was off playing at any other distance. And thank goodness our grandparents were on the first floor because elevators were out. The water also went out during our stay there. The food in my opinion is not worth it. Very cheap very poorly made we did like the Italian restaurants it was pretty good. Kids club is not secure enough for my liking. And if you have kids I would not recommend getting the preferred package because they don't allow kids in the pool bar area which is where most of our family was so we could not join them.
Hayl Frank
We recently stayed at Dreams Aventuras in Mexico, and unfortunately, our experience fell below expectations. I do want to start by saying that the staff was truly wonderful—every interaction was warm, friendly, and attentive.
The food quality was extremely low, to the point where we often struggled to find anything enjoyable to eat. Many of the restaurants were consistently closed leaving us only with buffet options most days. Even more concerning, the attention to detail regarding serious food allergies was missed, and the overall handling was sub-par. This created unnecessary stress during what was supposed to be a relaxing vacation.
The rooms themselves were decent, but we had a leak on the very first day. After calling maintenance, the issue was “addressed,” yet the leak continued, leaving the floor constantly wet. The tile became dangerously slippery, and I actually ended up resulting in a minor injury. It was frustrating and could have been prevented with more thorough maintenance.
The property overall was also disappointing. There is only one very small beach and just a single pool available for all guests, making the resort feel cramped and limited.
In the end, we relied on renting golf carts to go into town for decent food, as the on-site options were consistently poor. That ended up being our only real solution.
Overall, we left disappointed (but grateful for a vacation!) and would not return. Friendly staff can’t make up for issues with food quality, allergy safety, and room maintenance.
Andrew Gasser
A nice all inclusive resort. Very family friendly. We were there during the off season so only 2 restaurants were available to pick each night. Food was what you’d expect from an all inclusive resort…(meh for the most part) but food is different for everyone. The staff was very accommodating of anything we asked, super friendly. The building has some age but is kept up fairly well. During our stay we couldn’t use the balcony because of swarms of gnats, but the ocean facing view was beautiful. Probably not somewhere I’d repeat stay. Glad I tried it, and they did a lot of good things. It’s just a place I “have to” stay again
Stanley Martin
Pros and Cons of our experience with 2 adults a toddler and an 6month old
Pros
Staff are amazingly welcoming, nice and great at their jobs
Rooms are a good size and you have great control on your air conditioning
Accommodating (though it may take a few attempts) with a bottle sterilizing , pull out couch/travel bed, and other assorted needs
Bar staff are usually quick and fun
Coffee bar is awesome. Great drink variety, speciality cocktails, snack/treats, and ice cream
Dinners 90% have good food with a wide variety of options
Kids menu has good options at all dinner restaurants (though is really only 8 options that don’t change and are missing Mac and cheese) and staff are accommodating with getting their meals out first
Enclosed beach is clean and well maintained daily
Maid service was thorough though no fun, origami designs and was done at a perfect time. Every day.
Unlimited and easy access to beach towels
Umbrellas everywhere incase of rain
Cons
No nice real ocean access
Showers leaked into the bathroom and the sloop is off so huge slipping hazard
Breakfast buffet small and is lacking variety, protein essentials and quality
Lunch buffet small or beach restaurant very minimal options and mediocre quality
No dinner buffet
Slow dinner services
Mexican dinner restaurant lacking flavour and quality which is shocking
No late nights eats
Slow in app room service requests
Poor attention to special requests
Poor attention to dietary needs (no alcohol)
Tiny kids water play area and it’s tucked away
Weddings close down restaurants for dinner and some nights they only have a few restaurants open.
Small and hot elevators
Not enough chairs on the beach both in the regular and the preferred section
Mattress are so saggy, uncomfortable, totally yellow and old
Not a 5 star resort, would not suggest this resort or return. Much better options for similar or cheaper pricing
My Booking
