Ryan Howard
Love this place will definitely be back again. Had the swim out rooms. So nice on hot days to enjoy by yourself. AC cooled rooms off nicely. Showers were nice and big. Rooms clean. House keeping and using the hyatt app to order anything worked smoothly. Staff friendly through out resort. Buffet was nothing special but good when you just want a quick bite. Reasturants where amazing hands down best rib eye steak ever. Always a nice cool ocean breeze going through resort. Beach was good. Hard sand made for easy walking ok by me. Honestly with all the negative reviews I read. I have experienced none of that. Well worth the money.
Miranda Gemus
We recently spent two wonderful weeks at Dreams Aventuras for our wedding, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and ensure our stay was enjoyable.
A special thank you to our wedding coordinator Fernanda, who was absolutely fantastic. She was professional, organized, attentive to every detail, and made sure our wedding day ran smoothly from start to finish. Having someone so experienced and dedicated allowed us to relax and truly enjoy the celebration.
The resort itself was exceptionally clean and well-maintained throughout our stay. The food was also very good, with plenty of variety and consistently enjoyable meals. Every staff member we interacted with was friendly, helpful, and genuinely committed to providing excellent service.
One of the highlights of our trip was the spa. We enjoyed the hydrotherapy experience as well as a couples massage, and both were absolutely wonderful. The spa was peaceful, relaxing, and the perfect way to unwind after our wedding. The staff were professional and made the entire experience feel luxurious and rejuvenating.
Our wedding exceeded our expectations, and the two weeks we spent at Dreams Aventuras created memories that will last a lifetime. We would highly recommend this resort to anyone considering a destination wedding or simply looking for a relaxing vacation. Thank you to the entire team for making our stay so special!
Aidan Wood
First, I’d like to say that I’m a little confused by the number of poor reviews this resort has received. Let’s start with the service: the staff are exceptional—exceptionally polite, accommodating, warm, friendly, and genuinely eager to make guests happy.
The rooms are very nice. It’s not the Majestic, folks, but the amenities, bed quality, shower, and cleanliness were all very good. The minibar was restocked regularly, and there was only one day when my room wasn’t cleaned. Otherwise, it was spotless, with thoughtful touches like neatly folded bedding, replenished toiletries and towels, and attention to detail.
The food was good overall. The Italian and steak restaurants exceeded expectations, both in food quality and service. The Mexican restaurant had just changed its menu during our visit, so the server was understandably a bit confused. Service was slow, and honestly, the food wasn’t great—but the staff’s effort helped us overlook that one experience. The special dinners in the Preferred area, as well as the Oceania restaurant during the day, were very nice. The Asian fusion restaurant was also excellent.
That said, on our fifth day I came down with a pretty bad case of food poisoning, possibly from the pork wrap at the beach grill or the hot buffet in the Preferred Lounge. I’m an adventurous eater (ceviche, seafood, etc.) so I partly blame myself but we didn’t eat off-resort.
The resort itself is a bit older and shows some wear in areas like the Core Zone (kids’ club), theater, sports bar/club, and a few other spots. However, it performs very well for its price range.
A couple of things worth mentioning: I was on the first floor on the pool/ocean side, and it was exceptionally noisy at night due to weddings happening almost every evening. The AC barely drowned out the noise, though things generally quieted down around 11 p.m. In the mornings the staff are out early so I was often awake by 6AM (banging of karts in the hallways) but it was usually to know when to go grab a few beach chairs.
There were also a lot—and I mean a lot—of small kids: babies, toddlers, and children under eight. I was traveling with my nephews, so we expected kids, but the sheer number made it harder to relax or enjoy the pool at times. You could opt for an adults-only resort, of course. But it’s worth mentioning that I’ve been to many all-inclusive resorts in Mexico and Punta Cana (DR), and this was by far the most kid-heavy resort I’ve experienced.
On the plus side, it’s a small resort, which makes getting around easy. The Preferred areas and perks are nice, though they may not be worth the extra $900+ CAD.
There also really isn’t much of a beach. There is one, but it’s artificial and located on a lagoon. If you’re looking for the soft, white Caribbean sand, you won’t find it here or nearby. However, the resort is within a gated community, and being able to wander the marina, explore local restaurants and shops, and watch the dolphins was fantastic.
In summary, this is a solid 4/5 resort for service, location, size, and amenities.
Sam Garzon
Beautiful hotel, and even better service. The rooms are very nice; we stayed on the first floor and have a small private pool that both kids and adults loved. The grounds are kept in great conditions and there is service staff everywhere ready to assist. The hotel has a nice and well equipped gym, as well as two kids centers, one is a huge game room and the other is a kid’s club, which our kids loved. Highly recommended.
Rae Dyck
We loved our stay at Dreams recently, exactly what we expected based on the hyatt app. We knew what would be happening, what would be open when and were able to use it for service. The small size fit our group well, the service and staff were top notch. What keeps this from getting five stars for me was the rope art in the room needs to be removed as it causes a strong musty oder due to the humidity, lack of pool attendant clearing chairs for everyone to enjoy (at other resorts saved chairs are cleared for those actually at the pool), lack of chairs at both pools, and not being able to order food to your pool lounger like other hyatt resorts. The servers around the pool were very attentive, the drinks were strong and the entertainment staff did an amazing job. Best food we have had at an all inclusive, the only bad meal we had was el patio which was a disappointment, when in Mexico you expect good Mexican food. We were a group of 12 and never had an issue getting a table together or when we broke off into smaller groups. Hyatt staff are always wonderful. Our cleaner did an passable job but my siblings cleaner was top notch. I would recommend this resort for anyone with mobility issues, I broke my leg after booking our vacation months ago and am temporarily disabled and found the small size and packed soft sand at the beach optimal. The location was excellent, the community is easy to get around and right outside the resort. Hyatt never disappoints and has become our favorite all inclusive resorts.
