Ben Taylor
Amazingly good hotel for the price. The only downside was lack of maintenance and lack of staff.
The bar staff are happy to assist and the measures are great.
The restaurant staff are over worked and need another 5/10 people to help clear tables and turn them round quicker.
When we arrived the toilets at the main pool were fine by the time we left (Aug 25) we were down to 1 urinal male and 1 cubicle. More maintenance staff needed. This didn't lead to queues but needs to be addressed.
The shuttle bus to the "beach/town" great only downside is the list goes out at 6pm. The queues start at 5pm to get on it. No issue with sunbeds but if you want the free shuttle be prepared to queue. On the subject if transport. A taxi is 10euro from port to hotel "George" is 15euro dont use George from the card at reception unless you need to.
Do not let the bad reviews get you down unless you only look at the miserable in life this place is cheap and cheerful if they invest in staff it would be great
Ella Petch-Stewart
I hate to say it but this hotel is not a 4 star.
Holidays are what you make it but for the price we paid (700 per room for 5 days all inclusive) it's disgusting and severely overpriced.
Whilst the swim up pool rooms are OK, the rest of the hotel feels very 2 to 3 star.
The older barman is incredibly rude. Not once but twice to my face, and makes you feel like it is a hassle to serve you drinks.
I ended up going back to my room as he was so rude.
The food is mediocre. The main bar area has a sticky floor. Entertainment crap.
Some of the staff (in the shop) are lovely.
Reception is also quite rude.
I am sure there are many better hotels in the area.
If I were you, I would take the reviews as they are... we booked this last minute and didn't really do our research.
I wouldn't come back here if it was free!!
Very disappointed in the hotel but the island and people are lovely.
Chloe Grant
I recently stayed at Aegean view aqua resort and spa and had a lovely experience.
The views were absolutely stunning—you could watch the sunrise and sunset each day, which made the setting feel truly special. There were six pools to choose from, so it never felt crowded, and the variety of food on offer was great throughout our stay.
The staff were genuinely kind and helpful, always ready to assist with anything we needed. Our room was clean and comfortable, though we did hear of a few guests experiencing issues with cockroaches—thankfully, the staff responded quickly and offered room changes. There were also quite a few cats around the resort, which added charm, though some did seem to have fleas.
Overall, it was a beautiful, relaxing holiday, and with a few small improvements, it could be perfect. I’d happily return and recommend it to others.
Alex McGreavy
If there is one thing you take from this review…. stay well clear of this place!!!
We had booked to stay here for 7 days but had to get Jet2 involved to switch our hotel after day 2.
Our bed was filled with bedbugs, myself and my partner woke up head to toe with painful bites (I even had an allergic reaction on my face from these bites!!!!) Our bedding was also covered in various stains.
Our bathroom was covered in black mould, those in HMP would have a cleaner shower than what is at this place!
The staff were really rude and unhelpful apart from the lovely lady who works in the little convenience shop. The bar staff question you if you order more than one drink (I got a drink for both myself and my partner and was told that I am not able to do this but they will “let me off” on that occasion). If your room is up the hill, you will be expected to walk all the way to the other side of the resort every time you want a drink as they only open the main bar and none of the small bars are ever open.
My partner got a glass of wine and the glass was visibly filthy, he then took the glass to the manager to complain and the manager took the glass off my partner, stuck his finger in the glass and simply walked off.
In the whole time we were there we did not see any of the pools get cleaned once.
The food was always served cold even if you were there as soon as the buffet was open and was sometimes not cooked thoroughly. People were getting food poisoning from the food.
The hotel has a complimentary shuttle service to take you in to Kos town but I would steer clear as the bus broke down twice on our 7 minute drive into Kos. This was a running issue upon further conversation with other holiday makers.
We were not the only people to be transferred to a different hotel during our stay and definitely not the only people who complained. Make of that what you will.
It is such a shame because looking at the older reviews this hotel has not always been this way and the views were beautiful but other than that, this place has nothing else going for it.
abraham shimmin
We enjoyed our stay, but a word of warning.. some rooms are over half a mile up hill away from the main bar/dinning area, so people with mobility issues will struggle. Staff very friendly and helpful, decent food and drink, and entertainment was good