Chloe Rintoul
Gorgeous hotel, lovely grounds kept beautiful growing their own fruits and vegetables. Rooms were nice and kept clean. All pools really nice and good sizes, although understandably busy (we visited in school summer holidays!)
Food was lovely, especially lunch and dinner, breakfast could improve and was a bit samey each day. Self service for beer, wine and soft drinks which was great, only thing was this meant if you wanted a different drink eg cocktail the wait could be long as the bar with only one serving.
For us, couple of things to improve on… there’s only one ramp which is right next to reception, which means if you have a pushchair or wheelchair you have to go all the way up to reception to then get to the top pool or restaurant for example. Another thing was I requested a cot on my booking, I then emailed a few days before to re confirm and didn’t get a response then didn’t receive a cot for our whole stay. We worked it out but just something to bear in mind if your baby won’t co sleep.
Most of the staff were nice, especially the bar man who worked his socks off all day! Reception supervisor was a bit rude to my husband at check out but we all have bad days .
Overall a great experience at this lovely hotel close to the beach…. I’d probably say it’s the lower end of 4* but still a great stay and gorgeous hotel !
Sean pd
4* Hotel, fantastic food, the staff never stop working and can not do enough for you. It's clean and tidy and a beautiful location. Loads of food options, inside and out and also has a street food area. I have stayed all over the world and this hotel is just as good as some 5*. We had a late arrival and food was finished, however we had lunch in the fridge. The room is spacious, cool and was all new.
Only problem was some families reserving sunbeds, despite signs saying do not. However I told the staff and they removed the towels and allowed other families to use the beds.
EDIT* Now returned home, again, unable to find a reason to complain about the hotel, however some guests (Mainly German speaking) are rude, pushing in at the bar or dinner, taking up multiple sunbeds then not using them, letting children run around in the nude at all times of day or night. A small bunch were very rude, but also had no idea I spoke German and have the ability to understand. Last issue is parents letting children run around holding glasses or plates, running around hot food and drinks in the dining area, at least 4-5 plates and or glasses smashed per day due to children that I personally observed, parents, control your children. Also don't forget some people (Stupid English) as we were called understand and can speak your language.
Thank you
C B
The rooms in the hotel are very pour and needs refurbishment!
Our Air condition was always leaking right on top of the single bed where our 6 years old was sleeping and even if they came few times the problem was still not fixed. At the end we had to move the single bed and had to put the bin where was leaking.
The staff at the bar and at the restaurant were actually great and helpful
The food was ok and i think you can find good options for everybody.
Bev Hamilton
Only rated the room so poorly as it was not a refurbished room as we expected. However the rest of the hotel was fantastic and the customer service was excellent! They moved us to their 5 star resort near Kos town with an upgraded room.
Casa Paradiso was perfect other than the room, and we were in 2 minds about the move. Food was excellent with lots of choice, branded alcohol and lots of treats and snacks for the kids. The facilities were clean and well maintained and staff were friendly and helpful. Highly recommend!
Ashleigh
We stayed from 2 May 2025 - 9 May 2025 and had a great time.
Our highlights:
* all pools are well maintained, clean, and spacious.
* Snack bar, crepe station is amazing, help yourself to soft drinks
* Staff are so friendly and welcoming
* Private beach was close to the hotel and clean
* Plenty of sun beds, we weren't having to get up early to find a nice spot.
* Wide range of all inclusive drinks at the bar.
* Always something we enjoyed at mealtimes
* Good evening entertainment - equally we enjoyed sitting around the bar area playing cards.
* Lifeguards we're friendly and great with families and children.
* Reception had a couple of birds that fly around and it is so lovely to see how nature is respected at this hotel.
* There is a beautiful cat who liked to lay on our sun beds and the staff are so respectful to the animals and don't see them as a nuisance.
The only minor inconvenience was that our aircon only worked as a fan and didn't cool the room down much but otherwise the rooms are nice and clean. Would definitely recommend ⭐⭐⭐⭐⭐
My Booking
