Маргарита Галактионова
We’ve been staying at this hotel for eleven days now, and we can honestly say that it’s a truly wonderful place, especially for families with children.
If you’re traveling with kids, this hotel is definitely the right choice – there are plenty of activities and facilities for the little ones. You can really see that the staff care about families and their comfort. Even when children get a bit noisy, the staff react with great patience and a smile.
All the staff are very helpful, kind, and speak good English. The hotel has a warm, family-friendly atmosphere – everyone is polite, and the whole place feels very pleasant and welcoming.
The food is delicious, fresh, and varied. There’s a wide selection of dishes, so everyone can find something they like. We also visited the restaurant upstairs, where the waitress asked several times if everything was okay – such a lovely gesture.
The rooms are cleaned daily and are always spotless and fresh. There are always plenty of towels, including beach towels. The sea is beautiful, warm, and clean, and the beach is well maintained.
Today is my birthday, and the hotel staff prepared something truly special for me – a delicious cake, a bottle of wine, a card with warm wishes, and kind words from the heart waiting in our room.
The best part was the wishes themselves – so sincere, warm, and thoughtful. It was a wonderful gesture that made me feel truly happy and touched.
Thank you all from the bottom of my heart! ❤️
Catrina Jeffreys
We stayed here for one week in August 25. Worst holiday i have ever been on. Food was horrible pretty much lived on baked beans on toast, pizza, chips and pancakes. Hair in food witnessed raw meat lifted over cooked meat with blood dripping on to it and also a lot of the meat was undercooked.Found servers quite rude was not spoken to once. Unhelpful at reception when requesting help. Showers cold. Noisy neighbours nothing was done about it. Games facilities nothing worked. Pools were lovely, unfortunately really bad smell around mickey pool area and grass area was like a bog. Met a few nice british people but that aside i have never been in a place with so many rude and entitled people in all my life. To top it off waiting for bus to pick is up for the airport , we were told to wait outside yet it left without us because apparently he went in to the hotel to ask for us but didn't approach us when we were outside. We were unable to contact anyone so had to get reception to contact the company to come and get us. Four star holiday, i wouldn't have given it two and outside of the hotel there was nowhere you could really go. Please if you want i good holiday don't go here. We are not moaners these are genuine criticisms.
Mariana Soukupová
Perfect vacation! All the staff were very kind and helpful, and we felt great at the hotel. We especially enjoyed the proximity of the beach and the pool to the room, the artificial waves in the pool, the drinks, the cats, and the animation program. The restaurants offered a wide variety of food, with a different theme every evening, soups, and a great experience was also our visit to the Elea à la carte restaurant.
There were only two downsides – smoking is allowed everywhere, even though it’s a children-friendly hotel (luckily, there were only a few smokers). And also, the chef making pizza was often overwhelmed, so there was a long line every day. In our previous hotel, there was always plenty of pizza available.
But as I wrote above, everything else was perfect. We would definitely love to come back in the future. :)
Phil Hollis
We booked this hotel relatively late and were surprised with the result. Rooms very nice and clean, service great especially the ladies at the indoor bar and pool attendants. Entertainment was fair for us but the head entertainment guy (Michael Jackson) was very good and also very personable and interactive with guests during the day checking on everyone's stay. Only slight issue was no hot water for a day which was rectified and the outdoor pool food was for us not as nice as we experienced elsewhere all inclusive. We would however happily return as our daughter loved the pools, slides and closeness to the town. Overall great value for money and glad we visited when we did....
Royston Gallagher
Brilliant holiday. This place has so much to do that we only went out 1 day to Kos.
Food was great with lots and lots of options. Outside by the entertainment area was help yourself drinks machines teas coffees wines and beer also soft drinks fantastic coke lemonade with lemon and lime. I loved the latte and the capuchin.
Staff were very helpful rooms were kept very clean. Will definitely return
My Booking
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