Bob Stokes
One of the biggest disappointments during our stay was the attitude of some of the bar staff, both around the pool during the day and in the evening bar areas. Unfortunately, they often came across as rude, unwelcoming, and completely lacking in hospitality — particularly some of the female staff members.
Simple things like smiling, greeting guests, or being pleasant seemed like too much effort. Instead, it often felt as though guests were an inconvenience to them. At the snack/pool bar, staff regularly stood chatting amongst themselves while customers waited, and there was very little courtesy or friendliness shown.
I also found it frustrating how much emphasis was placed on telling guests what was not included in the all-inclusive package, rather than trying to provide a positive customer experience. There seemed to be great pleasure taken in pointing out extra charges for drinks instead of handling it politely and professionally.
I strongly believe that if someone chooses to work in the hospitality industry, being pleasant and welcoming should be part of the job. Guests work hard and spend a lot of money on holidays to relax and feel valued. I work professionally to earn my money, and I expect at the very least to be treated with basic courtesy and made to feel welcome as a paying guest.
Rude staff can completely affect the atmosphere of a holiday, and sadly that was the case here.
Rafal Mazur
We’d opted to stay at Sol Meliá Fuerteventura during our most recent 4-day trip to the island and we couldn’t be more happy with our decision. Upon checking in, we were offered to upgrade our stay to full all-inclusive for merely €15 per day per person. The AI option included breakfast, lunch, dinner, and unlimited drinks and snacks from the pool bar. The wide variety of dishes available for each meal could definitely satisfy even the most picky eater! The front desk also agreed to offer early breakfast well before the morning opening time to accommodate our super early check out!
Our suite had direct access to the pool, was clean on arrival and had ample space. The absolute highlight was the incredible comfort of the bed!
I would highly recommend renting a car for your stay here. The hotel is located within a 50min drive from the airport and you’re also close enough to Cofete Beach, which is an absolute treasure, and it’d be a shame to miss out on it given how close and easy it is to get there.
One area of improvement would be to ensure that all staff are up to date on what’s included in the AI option. We were denied drinks at the pool bar on two separate occasions only to return 5 minutes later and be served by a different member of staff with no problem.
Rebecca Lamb
Great hotel, staff were all fantastic (especially Maite)! Rooms were better than expected - really spacious and clean. There was lots of choice with food (although fairly repetitive, but that’s to be expected!). Close to the beach and the small town with lots of restaurants. We loved Paula’s Aqua gym
Jonathan Nixon
⭐️⭐️⭐️⭐️⭐️ 5/5 — Lovely stay so far
Currently staying at Sol Fuerteventura Jandía and really impressed. The hotel is clean and well‑kept, the rooms are lovely, and the staff have been great throughout. The receptionist kindly upgraded us to a sea‑view room, which was a brilliant touch for our 20th Wedding Anniversary.
The all‑inclusive food has been consistently hot with a good choice, and the pool areas are spacious and well looked after. Service across the hotel has been friendly and efficient, making the stay feel relaxed and easy.
Overall, a very good hotel and a really enjoyable stay so far. We have stayed in many 4 and 5 star hotels over the last few years and this is easily comparable to them.
Juraj Marton
We were satisfied with our stay. For the price, it was definitely good value. There was plenty of food, with a wide selection, and everything felt fresh. The location of the hotel is also very good.
The only downsides were that the hotel doesn’t have its own parking. However, it is possible to park right below the hotel from Thursday to Wednesday (parking is restricted from Wednesday afternoon until Thursday). Also, the standard room did not include a kettle, which we would normally expect in a 4-star hotel.
Overall, it was a good experience, and we would come back again.
