Ashley Jackson
I'll start with the negatives, of which there were very few.
We arrived after our flight had been delayed by over an hour, getting to the hotel at around 10:45pm, only to be told there was an issue with our room and we'd have to be moved to the Elba Carlota, which turned into a bad experience in itself.
We returned the following morning, and the assistant manager did everything he could to sort things out and got us checked in as quickly as possible, which we really appreciated.
From the moment we checked in, we were treated to a glass of cava and greeted by friendly, smiling, welcoming staff. The check-in process was thorough, with everything explained clearly, including the facilities, restaurant times, entertainment, on-site shop, and Wi-Fi.
The only other negative was the cocktails and drinks. We enjoy a good drink, especially on an all-inclusive holiday, but quite often so much alcohol was added that they became difficult to enjoy.
Our room (126) was on the ground floor in the corner, which was absolutely perfect for us. We could walk straight out into the pool area and had quick access to the beach.
The room itself was clean and comfortable, and the restaurants offered plenty of variety. The Tex-Mex food served in the Tucan Bar was a fantastic change from the buffet, and the service there was excellent.
The pool area was perfect—well maintained and spotlessly clean. The lobby was impressive, and the hotel's direct beach access was a real bonus.
The animation team were brilliant. They made a genuine effort to get people involved, and even something as simple as smiling and saying hello as they passed made a big difference. The Lion King show, paddleboarding, sangria-making, and mojito-making activities were all fantastic. We don't have children ourselves, but it was obvious how great they were with the kids.
A special mention goes to Ivan and Giulia, who were both outstanding.
There was more than enough food and drink available throughout the day, so you were never left hungry or thirsty.
My only suggestions would be to offer more non-fizzy soft drinks. Sometimes you don't want alcohol, cola, fizzy drinks, or just water, so options like iced tea or still fruit juices would be a great addition during the day.
It would also be nice if the evening entertainment carried on a little later. Even if it was just music or a playlist in the Broadway Bar until around 1am, it would give adults more opportunity to relax and enjoy the evening after the children's entertainment finishes, as 11pm feels a little early.
Overall, despite the rocky start, we had a fantastic stay and would happily return. The excellent staff, great facilities, and welcoming atmosphere far outweighed the initial inconvenience.
Hayley Hughes
We’ve just stayed here for 10 nights and had a wonderful holiday. The food was amazing and the staff were absolutely fantastic. We had great fun taking part in the activities on offer which the staff made so much fun with their enthusiasm. The animation team were all so good with the kids, especially Ruben, Ivan, Aitor, Alessandro and Yeico. The rest of the staff such as the waiters/waitresses, bar tenders, reception and room attendants were all helpful and very friendly, all making our stay a pleasant one.
We had an adjoining sea view room which was incredible! I will miss waking up to such a beautiful view every morning. The room was very clean on arrival and kept well during our stay.
We will definitely be returning and cannot wait to do so!
Indie Thompson
We had a wonderful holiday! The food was delicious, and all the hotel staff were always friendly and helpful.
A special thanks to the entertainment team! They organised great activities, lovely shows, and themed nights with professional singers.
The Mini Club was the best part of our holiday. My daughter didn’t miss a single day because she loved it so much. A special mention to the girl at the Mini Club. She was always smiling and so kind. My son adored her, and every time he saw her, he would ask for a hug. Thank you for making our holiday so special!
Matthew Taylor
We had a fantastic stay at the Elba Sara Beach & Golf Resort in Fuerteventura. The hotel is in a beautiful location, with a lovely atmosphere, large comfortable rooms, and everything you need for a relaxing holiday.
A huge thank you has to go to the animation team, who really made our stay extra enjoyable. They were friendly, enthusiastic, welcoming, and worked incredibly hard to keep everyone’s kids entertained throughout the day and the adults entertained at night. Our kids loved them (aged 5 & 6) , their energy and good humour created a fantastic atmosphere around the hotel.
They went above and beyond to make guests feel involved and ensure everyone had a great time. The Lion king production and the broadway show were great and I would recommend this as the perfect family holiday! (We go away a few times a year and these have been by far the best entertainment group with professional dancers / actors!)
Overall, we had a wonderful experience at the Elba Sara and would happily return. A huge thank you to the entire animation team (Jessica, Ruben, Alessandro, Giulia, Ivan, Yeico, Aitor & Luly, ) — you were brilliant and truly deserve special recognition!
Francis Carty
This is our first time at the hotel and the inland and we were very impressed. Our room was very spacious and the balcony was also big, with pool and see views. The hotel itself is very big and very well presented. Yes it’s maybe a bit dated in bits, but the rooms and reception are modern and the bar and restaurant is is also clean with a very nice vibe. What we did notice was the lack of ants, which is surprising, as most hotels have this issue due to food being left around etc, but this hotel doesn’t seem to suffer from this issue. The food in all the restaurants are very nice too and a good variety with the safe options of pizza, burgers and chips for us Brits. But what makes all hotels are the staff, whom were all pleasant and well presented, but a special mention has to go to the entertainment team. They have the thankless task of keeping us all entertain and they do an ace job and all seem to enjoy their job, with a special mention to the Lion King show. This was done to a very good standard, with very good costume as and a team that clearly put a lot of effort into this show and seemed to enjoy executing it to a very good standard.cant speak highly enough of them
