Kiera McDonald
Had a great stay at this hotel. Clean, modern, friendly staff. A huge selection of food. Room had a terrace with a sea view, mini fridge, comfy beds, nice bathroom. The hotel felt safe and was a 10 minute walk to the beach. Would definitely recommend.
antonia moldovan
I stayed at SBH for a short solo break at the end of March 2026. I’ll admit, the mixed reviews made me a bit nervous beforehand, but to be honest, the hotel is lovely.
Yes, some areas are a little tired and could benefit from a refurbishment, but nothing that negatively impacted my stay. My room was cleaned every day no matter what time I left, I returned to a freshly made bed and new towels. The housekeeping team absolutely deserves a 10/10.
The food is what you’d expect from a standard all-inclusive nothing exceptional, but perfectly fine. The drinks offered plenty of variety, including English and Italian options, plus cocktails and shots. Lots to choose from.
The staff were absolutely amazing. From housekeeping, who kept my room spotless throughout, to the bartenders who remained attentive and friendly even during busy periods to the waitstaff, who worked incredibly hard. I rarely saw an empty glass left on a table for long. A special mention goes to the animation team, especially Luca, Isa, Moris, and Minea, who made my experience from morning poolside to evening entertainment truly enjoyable. They really deserve recognition.
Overall, I had a great stay. There’s no need to worry about the exaggerated negative comments, i would personally return.
Samantha Wooff
I’m not one use reviews when booking a holiday. Everyone’s expectations and opinions are different but on this occasion I would have avoided this hotel based on some of the negatives. Firstly, if transfers are included in your package holiday I would consider spending the money on a taxi. It says an hour from the airport but by the time all the drop off have been done it was a 2 hour coach ride. On arrival the hotel look tired and could do with a few touch ups but nothing to cry about. Then reception… chaos. Unorganised, flustered. Lady gave us no information about the 2 restaurants that need booking in advance or could even tell us where our room is, we needed up asking a cleaner. The staff clearly struggle with pressure and can be quite rude. The manager rolled his eyes at me when I asked for a towel and spare pillow as you only have 1 very thin pillow on the bed.
The kitchen staff work really hard and are very friendly and polite. I enjoyed the food. Always a lot of variety.
The poolside again quite tried and needs touching up but the pools themselves are clean.
The view is probably the hotels greatest asset. Breaktaking panorama of the beach.
Overall if you can afford to spend a bit more and go to a different hotel, I would.
Bob Rogers
Great place & location Had a swim up room, All inclusive.
Nice set up in your own private space & the advantage of a swim up room.
A nice relaxed week.
Helpful staff.
Cleaning done everyday
A varied menu in the restaurant catering for all needs.
Nice clean & tidy environment.
Would certainly re-visit.
Little adventurer
Extremely disappointing.
We visited Maxorata last year and the place is falling down unfortunately.
The hotel was refurbished almost a decade ago and it appears that it hasn't been touched ever since.
Jorge at reception is lovely and said they only have 1/3 occupancy and it's very quiet.
But, while at reception, it became apparent that they place people in the worst rooms and then offer better ones for €15-50 extra per night.
To top that you have to pay €4.50 a day just to use the room safe!!
Our rooms are outdated and in desperate need of an upgrade.
There's waste left in corridors and has been there since yesterday.
A hotel should ideally want to have happy customers so they come back again.
Unfortunately we won't be coming back here again.
SBH management should focus on customer care and quality instead of a quick profit.
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